Posiflex JIVA HS-2210E User manual

Brand: Posiflex

Model: JIVA HS-2210E

Type: User manual

This manual is also suitable for

HS-2210E

Package Contents

 HS-2210E desktop POS (x 1)

 12VDC/100W power adaptor (x 1)

 Power cord (x 1)

 3-inch wide thermal paper roll (x 1)

 Desktop mounting kit pack (x 1)

(including 4 fixing screws, 4 plastic

anchors, and 1 desktop mounting

bracket)

 Desktop POS user manual (x 1)

Product Features



Compact

The compact footprint of HS-2210E Series makes itself adaptable to a wide

range of counter styles and allows every inch of the work space usage to be

optimized, thus creating maximum profit return for the store owners. This is

what space saving is all about.



All-in-one

As an “all-in-one” solution, HS-2210E Series touch-screen terminal integrates

some of the most widely used peripherals in daily POS operation, such as 3”

thermal printer, MSR, smart card reader, and 2nd customer display, and has

the features and functionality to cater for applications in retail, hospitality,

health care, banking and more, while offering uncompromising performance.



Aesthetics

Dressed from head to toe in timeless black color, the only trend that never goes

out of style, and with stylish touches added throughout, HS-2210E Series is

not just a piece of machinery, it is an elegantly crafted piece of art that looks

right at home in any store decoration.

HS-2210E

JIVA Desktop POS

User Manual

15600900010 Ver. Original

http://www.posiflex.com

Views of the HS-2210E

Front View

Rear View

Top I/O Interface Cover

Bottom I/O Interface Cover

Cable Exit

Paper-out LED Indicator

LCD Touch Screen

Power LED Indicator

Printed Paper Exit

Error LED Indicator

Feed Button

3-track

Magnetic Stripe Reader

(Optional)

Smart Card Reader

(Optional)

Left Side View

Right Side View

Power Button

Paper Roll Cover Release Lever

RFID Card Reader (Optional)

Bottom View

View of I/O Interface of HS-2210E

Top I/O Interface

COM (DB9) Port 2

uboot Button

(Accessible by technicians only)

USB2.0 Port 4

2G/3G SIM Card Slot (Optional)

Bottom I/O Interface

12VDC-IN Power Jack 2

RJ11 Cash Drawer Port

COM (DB9) Port 4

RJ45 LAN Port

microSD Card Slot 6

USB2.0 Port

OTG USB Port 8

Reset Button

3 4

Bottom IO Interface

Rubber Pad

Connecting Power Adapter and I/O Cables

Follow the steps listed below to open the bottom I/O-port protective cover and

connect cables.

1. Make the desktop POS lie on the

surface of a desk and the LCD touch

panel face down.

2. Press the portion A with thumb and

then lever the cover with forefinger

in the direction B.

3. Remover the cover.

4. Connect power adapter and I/O

cables to the bottom I/O interface of

the desktop POS.

5. Make the cover join to the wedge

portions of the rear plate of the POS.

6. Determine that the cover is well

wedged to the wedge portions of the

rear plate of the POS.

7. Gather the I/O cables together for

cable arrangement and lever down

the 2 hooks of the cover to cover the

I/O interface.

8. Determine that the I/O interface is

covered and the cable passes

through the cable exit.

Connecting I/O Cables to the Top I/O Interface for Customer Display

If you want to connect I/O cable to the top I/O interface, follow the steps listed

below to open the top I/O-port protective cover and connect I/O cables to the

top I/O interface.

1. Press the cable-exit cover with

thumb.

Cable out

2. Pull the top I/O-port protective

cover in the direction A.

3. Remove the cover.

4. Remove the shield from the bracket

of the display.

5. Pass the connector of a cable

through the cable exit of the bracket

of the display.

Direction A

6. Connect the connector of the cable

to the port of the customer display.

7. Cover the portion A of the bracket

with the shield.

8. Determine that the shield covering

the cable is firmly fixed onto the

bracket.

9. Align the four holes of the bracket

with the four screw holes formed on

the bracket-fixing portion of the top

I/O interface section.

10. Fix the cable into the concave area

of the display bracket for

arrangement.

11. Screw the display bracket to the

bracket-fixing portion of the top I/O

interface section.

12. Connect the connector of the cable

to the port of the top I/O interface.

13. Break the cable-exit cover.

14. Make the cover join to the wedge

portions of the rear plate of the POS.

15. Determine that the cover is well

wedged to the wedge portions of the

rear plate of the POS.

16. Push the cover to make the 2 hooks

of the cover to wedge the 2 wedge

portions of the rear plate of the POS.

17. Determine that the I/O interface is

covered and the cable passes

through the cable exit.

18. The customer display installation

onto the main unit is completed.

Cable out

Mounting the POS onto a Table

To avoid the POS from backward tilting and wagging when a user touches the

LCD panel, use the desktop-mounting kit shipped with the POS to hold and

secure the POS firmly on a table. Please follow the steps below to mount the

POS.

1. Determine a position of a table onto which the POS is mounted. Then,

take the desktop mounting bracket out of the desktop mounting kit pack.

Through the 2 holes formed on the bracket, drill 2 holes on the table and

plug 2 plastic anchors into the 2 holes. Then, hold the bracket and then

apply the 2 self-tapping screws into the 2 holes to secure the bracket.

2. Align the 2 screw bolts on the

bottom of the POS with the 2 tracks

of the bracket.

3. Push hard the POS backward along the 2 tracks of the bracket on the

table to firmly secure the POS.

To completely mount the desktop POS onto the table firmly, you can apply

two more self-taping screws into the 2 holes formed on the backside of base

stand of the POS, as illustrated below.

Loading a Paper Roll

1. Press down the paper roll cover release lever to

release the paper roll cover.

2. The paper roll cover ejects. Then, open the paper

roll cover manually.

3. Drop the 3-inch wide thermal paper roll inside

the paper roll compartment of the printer, as

shown in the right figure.

4. Drag the paper roll to the portion where the

paper cutter is installed.

5. Close the paper roll cover and make the tail of

the paper roll come out of the track between the

paper roll cover and the front cover.

Press

Paper Cutter

6. Determine that the paper roll is completely

loaded in the paper roll compartment of the

printer and the paper roll is dragged out of the

track between the paper roll cover and the front

cover.

Powering ON/OFF the HS-2210E

Power ON the HS-2210E

Then press the power button to power on the

POS.

Power OFF the HS-2210E

To power the system off, press the power button of the POS and then a pop-up

window appears, as shown below. Tap Power off and then OK to shut down

the system.

Once powering off the system, if you want to power it on again, please wait for

at least 3 seconds.

If the system hangs and thus cannot be powered off due to a reason, such as

software resource conflict, please press and hold the power button for over 10

seconds around to forcedly shut down the system.

Status LED Indicator

After supplying power to the HS-2210E, powering ON the desktop POS, you

can read the system operation status from the LED indicators on the system.

The LED status is described below.

LED Status Description

Solid orange System standby

POWER LED

Solid blue System ON

Flash red Cutter abnormal

Solid red

Cover open

Error LED

Flash red

Operation temp. high

Paper-out LED

Solid red Paper out

Adjustment of LCD Monitor for a Better Viewing Angle

For an optimal viewing angle, you can adjust the LCD monitor up and down

around the directions A and B at the angle from 17° to 45°.

Operating the Magnetic Stripe Reader (Optional)

To operate the MSR, follow the steps below.

1. Make the magnetic stripe of the card be upward and face the arrow head.

2. Move the magnetic stripe card along the track of the reader from left to

right or from right to left in the direction of the arrow.

Magnetic Stripe

Upward

Operating the RFID Card Reader (Optional)

To operate the RFID card reader, follow the instruction given below.

Set the Mifare card against the proximity area for making the RFID reader to

read the card.

Setting up the HS-2210E Printer

There are two different ways to set up the HS-2210E series printer. The first

way of setup is implemented through the hardware DIP switch installed in the

HS-2210E series printer for setting up functions such as baud rate, paper width

and others. It is NOT suggested that the end users implement the setup through

the hardware DIP switch; it is preferable that the hardware setup is

implemented by professional technicians. The second one is implemented

through a software utility to adjust the switch, such as printer density and other

functions. These switch settings are described below.

DIP Switch Position Behavior

Switch position

Definition

1~2

Baud rate

Paper cutting after cover return

Full paper cutting

Busy condition

Before paper cutting

Auto cutting

(Reserved)

Effect of positions 1 & 2 on baud rate, defined in table below:

SW1 Pos. 1

OFF OFF ON ON

SW1 Pos. 2

OFF ON OFF ON

Baud Rate

(Reserved)

USB printer class

USB CDC

Effect of position 6 on Before Paper Cutting, defined as below:

SW1 Pos. 6

OFF ON

Before Paper Cutting

Normal cutting

Cutting without paper feed

Each factory default setting of the positions of switch 1 is listed below.

Position

1 2 3 4 5 6 7 8

Default setting

OFF

Setup through software switch:

The HS-2210E series end users are allowed to set up the HS-2210E series

printer through the software switch setting, which means that software utility

must be used for setup of other functions. Please visit our web site

http://www.posiflex.com/up/Download/downlaod to download the HS-2210E

Series Thermal Printer Software Switch Utility for Android. Software

switches are divided into SW2, SW3, and SW4. After downloading the utility,

refer to the Help file in the utility folder for the details before operating the

software switch setup.

Please reboot the printer after the switch settings are done.

Specifications

HS-2210E

CPU

Dual Core ARM Cortex-A7 - 1.0G CPU

Memory

DDR3, 1GB

Android 4.2.2

Display

9.7" 1024 x 768 LVDS LCD Panel

HDMI Display

(reserved for second display)

NAND Flash

MLC NAND flash, 8GB

Serial Port

DB9 port x 2, 1 Port on bottom-side I/O plate (support 4bit)

and 1 port on the top-side I/O plate (support 4bit)

CR Port

1 port, controlling 2 cash drawers

Standard

USB PORT

3 external USB ports ,2 ports on the bottom-side I/O plate, 1

port on the top-side I/O plate for PD and 3G USB dongle

OTG USB

(Provided on bottom side)

Internal

USB Port

Wi-Fi/GSM/PRN/PCAP

Audio Port

Buzzer only

Ethernet port

10/100/1000 Mb x 1

Touch Controller

Connected via USB interface

Touch Sensor

PCAP touch

Wireless LAN

802.11a/b/g/n (Optional)

Storage Device

SD card on the bottom-side I/O plate

Power Button

(Provided on the left side of the system)

Reset Button

(Provided on the bottom-side I/O plate of the system)

Mechanical

Installation

On desktop

Power Supply

12VDC power adaptor, 130W

LED Indicator

Power ON/ standby, bi-color LED indicators

Ethernet link LED indicator on Ethernet connector

Printer error & paperout LED indicators

Printer

3" thermal printer (60mm/sec) with an auto cutter, connected

via internal USB interface , SII Engine

Special Features

Fanless system; SIM socket provided on the I/O side,

supporting 2.5G/3G (GSM) (optional); LCD backlight

adjust

ment

by software only

HS-2210E

Optional

Peripheral

3-track MSR connected via USB interface; RFID card reader

Operating

Condition

0°C - 40°C, 20%RH - 90%RH;

0°C - 50°C, 20%RH - 90%RH

Storage Condition

-20°C - 70°C, 10%RH - 90%RH

The product information and specifications are subject to change without

prior notice. To get the detailed information on HS-2210E, please check

this model from Posiflex Global Website

(http://www.posiflex.com/en-global/Download/download).

<MEMO>

Posiflex JIVA HS-2210E User manual

Brand: Posiflex

Model: JIVA HS-2210E

Type: User manual

This manual is also suitable for

HS-2210E

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Posiflex JIVA HS-2210E User manual

This manual is also suitable for

Posiflex JIVA HS-2210E User manual

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