Posiflex HS-2210E User manual

Type
User manual

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1
Package Contents
HS-2210E desktop POS (x 1)
12VDC/100W power adaptor (x 1)
Power cord (x 1)
3-inch wide thermal paper roll (x 1)
Desktop mounting kit pack (x 1)
(including 4 fixing screws, 4 plastic
anchors, and 1 desktop mounting
bracket)
Desktop POS user manual (x 1)
Product Features
Compact
The compact footprint of HS-2210E Series makes itself adaptable to a wide
range of counter styles and allows every inch of the work space usage to be
optimized, thus creating maximum profit return for the store owners. This is
what space saving is all about.
All-in-one
As an “all-in-one” solution, HS-2210E Series touch-screen terminal integrates
some of the most widely used peripherals in daily POS operation, such as 3”
thermal printer, MSR, smart card reader, and 2nd customer display, and has
the features and functionality to cater for applications in retail, hospitality,
health care, banking and more, while offering uncompromising performance.
Aesthetics
Dressed from head to toe in timeless black color, the only trend that never goes
out of style, and with stylish touches added throughout, HS-2210E Series is
not just a piece of machinery, it is an elegantly crafted piece of art that looks
right at home in any store decoration.
HS-2210E
JIVA Desktop POS
User Manual
15600900010 Ver. Original
http://www.posiflex.com
2
Views of the HS-2210E
Front View
Rear View
Top I/O Interface Cover
Bottom I/O Interface Cover
Cable Exit
Paper-out LED Indicator
LCD Touch Screen
Power LED Indicator
Printed Paper Exit
Error LED Indicator
Feed Button
3-track
Magnetic Stripe Reader
(Optional)
Smart Card Reader
(Optional)
3
Left Side View
Right Side View
Power Button
Paper Roll Cover Release Lever
RFID Card Reader (Optional)
4
Bottom View
View of I/O Interface of HS-2210E
Top I/O Interface
1
COM (DB9) Port 2
uboot Button
(Accessible by technicians only)
3
USB2.0 Port 4
2G/3G SIM Card Slot (Optional)
Bottom I/O Interface
1
12VDC-IN Power Jack 2
RJ11 Cash Drawer Port
3
COM (DB9) Port 4
RJ45 LAN Port
5
microSD Card Slot 6
USB2.0 Port
7
OTG USB Port 8
Reset Button
1
2
3 4
Bottom IO Interface
Rubber Pad
Rubber Pad
1
2
3
4
5
6
7
8
5
Connecting Power Adapter and I/O Cables
Follow the steps listed below to open the bottom I/O-port protective cover and
connect cables.
1. Make the desktop POS lie on the
surface of a desk and the LCD touch
panel face down.
2. Press the portion A with thumb and
then lever the cover with forefinger
in the direction B.
3. Remover the cover.
4. Connect power adapter and I/O
cables to the bottom I/O interface of
the desktop POS.
5. Make the cover join to the wedge
portions of the rear plate of the POS.
A
B
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6. Determine that the cover is well
wedged to the wedge portions of the
rear plate of the POS.
7. Gather the I/O cables together for
cable arrangement and lever down
the 2 hooks of the cover to cover the
I/O interface.
8. Determine that the I/O interface is
covered and the cable passes
through the cable exit.
Connecting I/O Cables to the Top I/O Interface for Customer Display
If you want to connect I/O cable to the top I/O interface, follow the steps listed
below to open the top I/O-port protective cover and connect I/O cables to the
top I/O interface.
1. Press the cable-exit cover with
thumb.
Cable out
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2. Pull the top I/O-port protective
cover in the direction A.
3. Remove the cover.
4. Remove the shield from the bracket
of the display.
5. Pass the connector of a cable
through the cable exit of the bracket
of the display.
Direction A
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6. Connect the connector of the cable
to the port of the customer display.
7. Cover the portion A of the bracket
with the shield.
8. Determine that the shield covering
the cable is firmly fixed onto the
bracket.
9. Align the four holes of the bracket
with the four screw holes formed on
the bracket-fixing portion of the top
I/O interface section.
A
9
10. Fix the cable into the concave area
of the display bracket for
arrangement.
11. Screw the display bracket to the
bracket-fixing portion of the top I/O
interface section.
12. Connect the connector of the cable
to the port of the top I/O interface.
13. Break the cable-exit cover.
14. Make the cover join to the wedge
portions of the rear plate of the POS.
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15. Determine that the cover is well
wedged to the wedge portions of the
rear plate of the POS.
16. Push the cover to make the 2 hooks
of the cover to wedge the 2 wedge
portions of the rear plate of the POS.
17. Determine that the I/O interface is
covered and the cable passes
through the cable exit.
18. The customer display installation
onto the main unit is completed.
Cable out
11
Mounting the POS onto a Table
To avoid the POS from backward tilting and wagging when a user touches the
LCD panel, use the desktop-mounting kit shipped with the POS to hold and
secure the POS firmly on a table. Please follow the steps below to mount the
POS.
1. Determine a position of a table onto which the POS is mounted. Then,
take the desktop mounting bracket out of the desktop mounting kit pack.
Through the 2 holes formed on the bracket, drill 2 holes on the table and
plug 2 plastic anchors into the 2 holes. Then, hold the bracket and then
apply the 2 self-tapping screws into the 2 holes to secure the bracket.
2. Align the 2 screw bolts on the
bottom of the POS with the 2 tracks
of the bracket.
3. Push hard the POS backward along the 2 tracks of the bracket on the
table to firmly secure the POS.
To completely mount the desktop POS onto the table firmly, you can apply
two more self-taping screws into the 2 holes formed on the backside of base
stand of the POS, as illustrated below.
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Loading a Paper Roll
1. Press down the paper roll cover release lever to
release the paper roll cover.
2. The paper roll cover ejects. Then, open the paper
roll cover manually.
3. Drop the 3-inch wide thermal paper roll inside
the paper roll compartment of the printer, as
shown in the right figure.
4. Drag the paper roll to the portion where the
paper cutter is installed.
5. Close the paper roll cover and make the tail of
the paper roll come out of the track between the
paper roll cover and the front cover.
Press
Paper Cutter
13
6. Determine that the paper roll is completely
loaded in the paper roll compartment of the
printer and the paper roll is dragged out of the
track between the paper roll cover and the front
cover.
Powering ON/OFF the HS-2210E
Power ON the HS-2210E
Then press the power button to power on the
POS.
Power OFF the HS-2210E
To power the system off, press the power button of the POS and then a pop-up
window appears, as shown below. Tap Power off and then OK to shut down
the system.
Once powering off the system, if you want to power it on again, please wait for
at least 3 seconds.
If the system hangs and thus cannot be powered off due to a reason, such as
software resource conflict, please press and hold the power button for over 10
seconds around to forcedly shut down the system.
14
Status LED Indicator
After supplying power to the HS-2210E, powering ON the desktop POS, you
can read the system operation status from the LED indicators on the system.
The LED status is described below.
LED Status Description
Solid orange System standby
POWER LED
Solid blue System ON
Flash red Cutter abnormal
Solid red
Cover open
Error LED
Flash red
Operation temp. high
Paper-out LED
Solid red Paper out
Adjustment of LCD Monitor for a Better Viewing Angle
For an optimal viewing angle, you can adjust the LCD monitor up and down
around the directions A and B at the angle from 17° to 45°.
Operating the Magnetic Stripe Reader (Optional)
To operate the MSR, follow the steps below.
1. Make the magnetic stripe of the card be upward and face the arrow head.
2. Move the magnetic stripe card along the track of the reader from left to
right or from right to left in the direction of the arrow.
A
B
Magnetic Stripe
Upward
15
Operating the RFID Card Reader (Optional)
To operate the RFID card reader, follow the instruction given below.
Set the Mifare card against the proximity area for making the RFID reader to
read the card.
Setting up the HS-2210E Printer
There are two different ways to set up the HS-2210E series printer. The first
way of setup is implemented through the hardware DIP switch installed in the
HS-2210E series printer for setting up functions such as baud rate, paper width
and others. It is NOT suggested that the end users implement the setup through
the hardware DIP switch; it is preferable that the hardware setup is
implemented by professional technicians. The second one is implemented
through a software utility to adjust the switch, such as printer density and other
functions. These switch settings are described below.
DIP Switch Position Behavior
Switch position
Definition
1~2
Baud rate
3
Paper cutting after cover return
4
Full paper cutting
5
Busy condition
6
Before paper cutting
7
Auto cutting
8
(Reserved)
Effect of positions 1 & 2 on baud rate, defined in table below:
SW1 Pos. 1
OFF OFF ON ON
SW1 Pos. 2
OFF ON OFF ON
Baud Rate
(Reserved)
(Reserved)
USB printer class
USB CDC
16
Effect of position 6 on Before Paper Cutting, defined as below:
SW1 Pos. 6
OFF ON
Before Paper Cutting
Normal cutting
Cutting without paper feed
Each factory default setting of the positions of switch 1 is listed below.
Position
1 2 3 4 5 6 7 8
Default setting
ON
ON
ON
ON
OFF
OFF
OFF
OFF
Setup through software switch:
The HS-2210E series end users are allowed to set up the HS-2210E series
printer through the software switch setting, which means that software utility
must be used for setup of other functions. Please visit our web site
http://www.posiflex.com/up/Download/downlaod to download the HS-2210E
Series Thermal Printer Software Switch Utility for Android. Software
switches are divided into SW2, SW3, and SW4. After downloading the utility,
refer to the Help file in the utility folder for the details before operating the
software switch setup.
Please reboot the printer after the switch settings are done.
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Specifications
HS-2210E
CPU
Dual Core ARM Cortex-A7 - 1.0G CPU
Memory
DDR3, 1GB
OS
Android 4.2.2
Display
9.7" 1024 x 768 LVDS LCD Panel
HDMI Display
(reserved for second display)
NAND Flash
MLC NAND flash, 8GB
Serial Port
DB9 port x 2, 1 Port on bottom-side I/O plate (support 4bit)
and 1 port on the top-side I/O plate (support 4bit)
CR Port
1 port, controlling 2 cash drawers
Standard
USB PORT
3 external USB ports ,2 ports on the bottom-side I/O plate, 1
port on the top-side I/O plate for PD and 3G USB dongle
OTG USB
(Provided on bottom side)
Internal
USB Port
Wi-Fi/GSM/PRN/PCAP
Audio Port
Buzzer only
Ethernet port
10/100/1000 Mb x 1
Touch Controller
Connected via USB interface
Touch Sensor
PCAP touch
Wireless LAN
802.11a/b/g/n (Optional)
Storage Device
SD card on the bottom-side I/O plate
Power Button
(Provided on the left side of the system)
Reset Button
(Provided on the bottom-side I/O plate of the system)
Mechanical
Installation
On desktop
Power Supply
12VDC power adaptor, 130W
LED Indicator
Power ON/ standby, bi-color LED indicators
Ethernet link LED indicator on Ethernet connector
Printer error & paperout LED indicators
Printer
3" thermal printer (60mm/sec) with an auto cutter, connected
via internal USB interface , SII Engine
Special Features
Fanless system; SIM socket provided on the I/O side,
supporting 2.5G/3G (GSM) (optional); LCD backlight
adjust
ment
by software only
18
HS-2210E
Optional
Peripheral
3-track MSR connected via USB interface; RFID card reader
Operating
Condition
0°C - 40°C, 20%RH - 90%RH;
0°C - 50°C, 20%RH - 90%RH
Storage Condition
-20°C - 70°C, 10%RH - 90%RH
The product information and specifications are subject to change without
prior notice. To get the detailed information on HS-2210E, please check
this model from Posiflex Global Website
(http://www.posiflex.com/en-global/Download/download).
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<MEMO>
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Posiflex HS-2210E User manual

Type
User manual
This manual is also suitable for

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