Barco DB-320 User manual

DB-x20

Service manual

R59770245/00

14/03/2008

Barco nv Media & Entertainment Division

Noordlaan 5, B-8520 Kuurne

Phone: +32 56.36.89.70

Fax: +32 56.36.883.86

E-mail: [email protected]

Visit us at the web: www.barco.com

Printed in China

Changes

Barco p rovides this manua l ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied war-

ranties or m erchantability and ﬁtness for a particular purpose. Barco may make improvements and/or cha nges to the product(s) and/or the

program(s) described in this publication at any time without notice.

This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information in this

publication; these changes are incorporated in new editions of this publication.

wise be r ecorded, transmitted or

stored in a retrieval system without the prior written consent of Barco.

Federal Communications Commission (FCC Statement)

This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the F CC rules.

These limits are designed to provide reasonable protection aga inst harm ful interference when the equipment is operated in a com m ercial

environment. This equipment generates, uses, and can radiate radio frequency ener gy and , if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio communications. O peration of this equipm ent in a residential area may

cause harm ful interference, in which case the us er will be responsible for correcting any interference at his own expense

Guaran tee and Compensation

Barco provides a guarantee relating to perfect man ufacturing as part of the legally stipulated terms of guarantee. On receipt, the purchaser

must immediately inspect all delivered goods for dam age inc urred during transport, a s well as for material and manufacturing faults Barco

must be informed immediately in writing of any complaints.

The period of gu arantee begins on the date of transfer of risks, in the case of special systems and software on the date of comm issioning,

at latest 30 days after the transfer of risks. In the event of justiﬁed notice of complaint, Barco can repair the fault or provide a replacement

at its own discretion within an appropriate period. If this measure proves to be impossible or unsuccessful, the purchaser ca n deman d a

reduction in the purchase price or c ancellation of the contract. All other claim s, in par ticular those relating to com pensa tion for direct or

indirect damage, and also damage attributed to the operation of s oftware as well as to other services provided by Barco, being a component

of the system or independent service, will be deemed invalid provided the dam age is n ot pro ven to be attributed to the absence of properties

guaranteed in writing or due to the intent or gross negligence or part of Bar co.

If the purchaser or a third party carries out modiﬁcations

or repairs on goods delivered by Barco, or if the goods are ha ndled inc orrectly,

in particular if the systems are com missioned operated incorrectly or if, after the transfer of risks, the goods are subject to inﬂuences not

agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid. Not included in the guarantee coverage a re

system failures which are attributed to programs or s

pecial electronic c ircuitry provided by the purchaser, e.g. interfaces. Nor mal wear as

well as normal maintenance a re not subject to the guara ntee provided by Bar co either.

The environmental conditions as well as the servicing and maintenance regulations speciﬁed in the this m anual m ust be complied with by

the customer.

Trademarks

Brand and product name s m entioned in this manual may be trademarks, registered trademarks or copyrights of their respective holders.

All brand and product n ames mentioned in this man ual serve as comments or examples and are not to be understood as advertising for

the products or their m anufactures.

Table of contents
TABLE OF CON TENTS
Safety................................................................................................................. 3
1 Servicing safety instructions ......................................................................................................... 4
About this manual.................................................................................................. 5
1 DB-x20 displays ...................................................................................................................... 6
General............................................................................................................... 7
1 Service components o f the DB-x20 display ......................................................................................... 8
2 Spare parts and service kits......................................................................................................... 11
Diagnostics...... .. ...... .. ...... .. ...... .. ...... .. ...... .. ...... .. ...... .. ...... .. ...... .. ...... .. ...... .. ...... .. .13
1 Diagnostics . ......................................................................................................................... 14
Troubleshooting .... .. ........ ........ ........ ........ ........ ........ ........ .. ...... .. ...... .. ........ ........ ...15
1 No or bad image on DB -x20 frame(s) ............................................................................................... 16
2 No image on a part of the DB-x20 display . . ........................................................................................17
3 No image on the DB-x20 d isplay. ................................................................................................... 18
Before you start ...................................................................................................19
1 Screws with a Torx head . . . .........................................................................................................20
2 Cable labels.......................................................................................................................... 21
3 Disconnecting cables ................................................................................................................22
4 Reconnecting cables ................................................................................................................23
5 Replacing a component .............................................................................................................25
Display disassembling ...........................................................................................27
1 Disassembling a frame.............................................................................................................. 28
2 Disassembling a shader.............................................................................................................32
3 Disassembling an external cooling fan .............................................................................................34
4 Disassembling an internal cooling fan .............................................................................................. 36
5 Disassembling a controller .......................................................................................................... 38
6 Disassembling a PDB ............................................................................................................... 41
7 Disassembling a PSU ............................................................................................................... 45
Display reassembling.............................................................................................49
1 Reassembling a PSU................................................................................................................ 50
2 Reassembling a PDB................................................................................................................ 53
3 Reassembling a controller........................................................................................................... 57
4 Reassembling an internal cooling fan...............................................................................................60
5 Reassembling an external cooling fan..............................................................................................62
6 Reassembling a s hader ............................................................................................................. 64
7 Reassembling a frame .............................................................................................................. 67
Replacing peripherals ............................................................................................71
1 Replacing the AEC-4000............................................................................................................72
2 Replacing the camera arm ..........................................................................................................73
3 Replacing the compact link. ......................................................................................................... 74
Service on the remote enclosure...............................................................................75
1 Components of the remote enclosu re ..............................................................................................76
Maintenance........................................................................................................77
1 Cleaning the front side of the DB-x20 display . . .................................................................................... 78
2 Cleaning the back side of the DB-x20 display . . . ...................................................................................79
3 Replacing a dust ﬁlter of the DB-x20 display ....................................................................................... 80
4 Software update .....................................................................................................................83
5 Color calibration ..................................................................................................................... 84
A. Positioning grids....................................................................................................85
A.1 Positioning grid of the DB-220 display..............................................................................................86
A.2 Positioning grid of the DB-320 display..............................................................................................88
A.3 Positioning grid of the DB-620 display..............................................................................................90
B. On screen display messages.....................................................................................93
B.1 OSD messages ......................................................................................................................94
C. Speciﬁcations of the DB-x20 display............................................................................99
C.1 Speciﬁcations of the DB-220 display...............................................................................................100
C.2 Dimensions of the DB-220 display.................................................................................................101
C.3 Speciﬁcations of the DB-320 display...............................................................................................103
C.4 Dimensions of the DB-320 display.................................................................................................104
C.5 Speciﬁcations of the DB-620 display...............................................................................................106
C.6 Dimensions of the DB-620 display.................................................................................................107
R59770245 DB-X20 14/03/2008
1

Table of contents

Index.................................................................................................................... 109

2 R59770245 DB-X20 14/03/2008

1. Safety

1. SAFETY

About this chapter

Read this chapter attentively. It co ntains important info rmation to prev ent pers onal injury while servicing an DB-x20 dis play on- site.

Furthermore, it includes several c autions to prev ent dam age to the DB-x20 tile. Ensure you under stand and follow all the safety

guidelines, safety instructions and warnings mentioned in this chapter before performing any servicing on the DB -x20 dis play. After

this chapter additional “warnings” and “cautions” are give n depending on the servicing procedure. Read and follow these “warnings”

and “cautions” as well.

Overview

• Servicing safety instru ctio n s

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3

1. Safety

1.1 Servicing safety instructions

WARNING: Servicingmustbedonebyauthorizedandqualiﬁed technical personnel only, which are thor-

oughly familiar with the product and all of the proper safety checks of this product.

Personal protection

WARNING: E nsure you understand and follow a ll the safety guidelines, safety instructions, warnings and

cautions mentioned in this m anual.

WARNING: Be aw are of suspended loads.

WARNING: Wear a h ard hat to reduce the risk of personal injury.

WARNING: Be careful while w orking w ith heavy loads.

WARNING: Mind your ﬁng ers w hile working with heavy loads.

Safety precautions:

• Follow all s ervicing and safety instructions m entioned in the servicing procedures.

• Unplug the tile AC power c ord from the AC power source and wait about 10 minutes before start any servicing to the tile. This

to allow the capacitors to discharge.

• Some boards c ontains electrostatically sens itive devices (E SD). Take the necessary precautions to prevent the incidence of

component damage c aused by static electricity.

• Do not modify and/or replicate any component. Barco u ses speciﬁc materials and manufacturing processes in order to achieve

part strength. No other parts then Barco parts ar e allowed.

Additional on-site servicing safety precautions:

• Fence off a restricted area of at least 3 meters arou nd the LED-wall using an eye-catching fence and “KEEP O UT ” signs. This

to prevent unauthorized persons coming near the LED-wall during servicing.

• Inspect the complete LED-wall for s ecurity, wear, deformation, corrosion, and any other c ircumstances that m ay effect the load

handling capability of the part.

• Do not modify and/or replicate any component. Barco u ses speciﬁc materials and manufacturing processes in order to achieve

part strength. No other parts than Barco parts are

allowed.

• Both hands must be free for servicing DB-x20 tiles in a LED-wall. Therefore the use of a ladder to access a tile is forbidden.

Only th e use of a scaffold, a buc ket lift or a Z-lift is allowed.

• Do not use the stacker system of the LE D-wall to climb into the DB-x20 display. Always use a scaffold or Z-lift to perform any

servicing or repairing to the display.

4

R59770245 DB-X20 14/03/2008

2. About this manual

2. ABOUT THIS MANUAL

About this manual

This man ual handles s ervicing of the D B-220, DB-320 and the DB -620 display. Most of the servicing principles are eq ual for these

three different types of displays. W hen describing general procedures; for the clearness o f the pictures, illustrations of the D B-220

will be us ed. If necessary, speciﬁ c illustrations will be us ed and mentioned.

Overview

• DB-x20 displays

WARNING: If you should have any doubts about the difference between these displays, do not hesitate to

contact Barco for speciﬁc questions and information.

R59770245 DB-X20 14/03/2008 5

2. About this manual

2.1 DB-x20 displays

DB-620

Image 2-1

DB-320 and DB-220

Image 2-2

Left: DB-320. Right: DB-220.

6 R59770245 DB-X20 14/03/2008

3. General

3. GENERAL

About this chapter

This chapter giv es an overv iew of all the components of a DB-x20 display. F urthermore, a list with part num bers and service kits is

given.

Overview

• Service components of the DB- x20 display

• Spare parts and service kits

R59770245 DB-X20 14/03/2008

7

3. General

3.1 Service components of the DB-x20 display

Service components

Ref.

Description

A

External c ooling fan

B

Internal cooling fan

C Controller

D

PDB ( Power Distribution Boar d)

E

PSU (Power Supply Unit)

F Frame

G Shader

The servicing of the DB-x20 display goes th rough front access. If the frame (F) has been removed, all the com ponents (A - E) can

be taken out from the front s ide of the DB-x20 display.

8

R59770245 DB-X20 14/03/2008

3. General

A

B

C

D

E

F

E

D

C

B

A

Image 3-1

Front access on the DB-x20 display.

R59770245 DB-X20 14/03/2008 9

3. General

F

G

Image 3-2

10 R59770245 DB-X20 14/03/2008

3. General

3.2 Spare parts and service kits

Common spare parts for all DB-x20 displays

The fans, the power supply unit, the power distribution b oard, the c ontroller and the frame s containing the s hader are the same for

all D B- x20 displays.

Description Art. no.

External cooling fan

R837120

Internal cooling fan

R836985

Controller

R837060

PDB (Power Distribution B oard)

R837048

PSU (Power Supply U nit)

R836028

Frame R836295

Shader R836966

ServicekitsoftheDB-x20displays

Display Repair kit Article n umb er

DB-x20

Shader kit

R836966K

DB-x20 Frame kit R765395K

DB-x20 Control PCB kit R765517K

DB-x20 PDB kit R765518K

DB-x20

SMPS internal fan kit

R765022K

DB-x20

Exte r nal fa n k i t

B324707K

DB-x20

Internal fan kit

B324706K

DB-x20

Cable kit

Z3472133K

DB-x20

AEC kit

R765437K

DB-x20 LED repair kit B132431K

DB-x20 Tools kit B382957K

DB-x20 O-Ring kit R836957K

DB-x20 Screw kit R836871K

DB-x20 Locker kit B401555K

DB-220

AC power protection kit

R765499K

DB-320

AC power protection kit

R765509K

DB-620

AC power protection kit

R765503K

Additional service components

Display Repair kit Article n um ber

DB-x20 Grease Primer for cable c onnections B19 09246

DB-x20 Grease for cab le connections B1909247

R59770245 DB-X20 14/03/2008

11

3. General

12 R59770245 DB-X20 14/03/2008

4. Diagnostics

4. DIAGNOSTICS

About this chapter

This c hapter will help you to make a diagnose in case of m alfunctioning of the D B-x20 display.

Overview

• Diagnostics

R59770245 DB-X20 14/03/2008

13

4. Diagnostics

4.1 Diagnostics

Diagnostics

The D B -x20 display can be controlled through the embedde d PC by operating the RMS-1 software.

Image 4-1

Startup window of the RMS-1 software.

CAUTION: When confronted with diagnostics, con sult the user guide (R59770142) o f the RMS-1 control/con-

ﬁguration software for more information a nd detailed explanation.

14 R59770245 DB-X20 14/03/2008

5. Troubleshooting

5. TROUBLESHOOTING

About this chapter

In this chapter you will ﬁnd several troubleshooting check lists, each time based on a certain phenomenon of the DB -x20 display.

For ever y situation a solution is given. Always start with the ﬁr st row of the troubleshooting check list and continue with the next row

until the problem is solved. Contact Barco in case the pr oblem r emains afterwards.

Overview

• No or bad image on DB-x20 frame(s)

• No image on a part of the DB-x20 display

• No imag e on the DB-x20 display

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15

5. Troubleshooting

5.1 No or bad image on DB-x20 f rame(s)

Troubleshooting che ck list

Situation

Possible reaso n

No output / black frame(s).

1. Loo se D C and/or LVDS cable connection.

One / several frame(s) has / have bad

image

1. A n analog correction value is incorrect. (RMS: Re- send or display on/off function).

2. Incor rect tile type. (RMS : re-initialize function)

3. A window position is incorrect. (R MS : re-initialize function)

4. Loo se D C and/or LVDS cable connection.

One or two colors is miss ing.

1. Loo se D C and/or LVDS cable connection.

2. O ne or more frame (s) failed.

16 R59770245 DB-X20 14/03/2008

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