Quick Installation Guide
Digital Vision Network
5000 Rackmount Series
February, 2009
24-10129-4 Revision E
Copyright 2009
Johnson Controls, Inc.
All Rights Reserved
(805) 522-5555
www.johnsoncontrols.com
No part of this document may be reproduced without the prior permission of Johnson Controls, Inc.
These instructions are supplemental. Often they are supplemental to other manufacturer’s
documentation. Never discard other manufacturer’s documentation. Publications from Johnson
Controls, Inc. are not intended to duplicate nor replace other manufacturer’s documentation.
If this document is translated from the original English version by Johnson Controls, Inc., all
reasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc. shall
not be liable for any translation errors contained herein or for incidental or consequential damages in
connection with the furnishing or use of this translated material.
Federal Communication Commission Notice
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause interference to radio communications. It has been
tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference when operated in
a commercial environment. Operation of this equipment in a residential area is likely to cause
interference, in which case the user at his own expense will be required to take whatever measures may
be required to correct the interference.
Canadian Notice
This Class A digital apparatus complies with Canadian ICES-003.
Cet numérique de la classe A est conforme à la norme NMB-003 du Canada.
Declaration of Conformity
This product complies with the requirements of the European Council Electromagnetic Compatibility
Directive 2004/108/EEC and the Low Voltage Directive 2006/95/EEC.
This equipment must not be modified for any reason and it must be installed as stated in the
Manufacturer’s instruction.
If this shipment (or any part thereof) is supplied as second-hand equipment, equipment for sale
outside the European Economic Area or as spare parts for either a single unit or system, it is not
covered by the Directives.
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© 2009 Johnson Controls, Inc.
DVN 5000 QUICK INSTALLATION GUIDE
This guide contains the following information:
Contents of your DVN 5000 Series server package
Important safety information (see page 3)
Cable connections scheme (see page 9)
Server setup outline (see page 16)
Logging into VisionWeb (see page 31)
Troubleshooting (see page 32)
Changing the server’s video standard setting (see page 34)
RAID configuration recommendation (see page 35)
Quick start checklist (see page 37)
PACKAGE CONTENTS
Thank you for choosing the Johnson Controls DVN 5000 Series server.
DVN 5000 SERIES
SERVER
ACCESSORIES BOX:
• Security Keys
• Handles
• Brackets and Screws to
Mount the Handles
POWER CORD
INSTALLATION CD:
• Software
• Manuals
MOUSE
TRAINING CD
5 REMOVEABLE
HARD DISK DRIVES
• 1 System Drive
• 4 RAID Drives
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MANUAL CONVENTIONS
The following items are used throughout this manual to indicate special circumstances,
exceptions, important points regarding the equipment or personal safety, or to emphasize a
particular point.
NOTE
Notes indicate important points or exceptions to the information provided in
the main text.
UNDERWRITERS LABORATORIES STATEMENT
Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the
security or signaling aspects of this product. UL has only tested for fire, shock or casualty
hazards as outlined in UL’s Standard for Safety UL60950-1, First Edition. UL Certification
does not cover the performance or reliability of the security or signaling aspects of this
product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS
WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY
SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.
!
CAUTION
Cautions remind you that certain actions, if not performed exactly as
stated, can cause damage to equipment.
WA RNI NG
Warnings indicate that the possibility of personal injury exists if an
action or actions are not performed exactly as stated.
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IMPORTANT SAFETY INFORMATION
Environmental Conditions
The DVN 5000 Series server should be stored and/or installed in an environment
that conforms to the following specifications:
Also, do not store or install the DVN 5000 in a dusty environment, which could
affect the operation of the server.
Voltage, Frequency, and Current
Protection
Branch circuit overcurrent protection rated at 15 A is required for the building
installation wiring.
Inserting the RAID Drives and System Drive in the Drive Bay
Before connecting and applying power to the DVN 5000 unit, you must insert the
RAID drives and system drive into the unit’s drive bay (front of unit), unless your
DVN 5000 was shipped with the drives already inserted into the drive bay.
Item Specification
Operating Temperature 41 to 95F (5 to 35C)
Storage Temperature 14 to 140F (-10 to 60C)
Relative Humidity 10 to 85%, non-condensing
Item Specification
Maximum Current 10 A
Frequency 50/60 Hz
Power Supply Voltage 100-240 VAC
!
CAUTION
In accordance with NEC (National Electric Code) Articles 725 and 800,
a listed primary protector suitable for protecting against exposure to
power conductors, lightening, and electrical transients must be used
with any cable extending from the DVN unit to outside the building.
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To insert the RAID drives and system drive into the drive bay:
1. Open the door on the front of the unit to access the drive bay.
2. Insert the drives labeled 0, 1, 2, and 3 into the proper RAID drive slots. Each
RAID drive slot is labeled on the unit. Refer to one of the following
illustrations that best match the DVN model you are installing.
3. Insert the drive labeled System into the proper system drive slot.
4. Press each drive into its designated slot until it clicks and the handle is held
behind the release button.
(front view)
0
1
2
3
SYSTEM
(front view)
0
1
2
3
SYSTEM
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Connecting the Power
Comply with the following requirements:
Power outlet shall be equipped with earthing (ground) protection.
The outlet shall be installed near the equipment and shall be easily accessible.
Use the appliance coupler as the disconnect device (see the illustrations in the
“Cable Connections Scheme” section starting on page 9. However,
disconnecting the power cord from the appliance coupler should only occur
when the unit power is shut down properly. See
“Switching the Server On and
Off” on page 5 for information on properly turning off power to the unit.
An Uninterruptible Power Supply (UPS) is recommended. If using a UPS,
read the section
“Uninterruptible Power Supply (UPS)” on page 7 before
continuing.
To connect the power:
1. Connect one end of the power cord to the appliance coupler of the server.
2. Plug in the other end of the power cord to the power outlet.
Switching the Server On and Off
All models of the DVN 5000 Series servers are equipped with a main power switch
located at the back of the server that turns the power on and off.
In addition, the server is equipped with a soft power switch located at the front of the
server (refer to one of the following illustrations that best match the DVN model you
are installing). It is enabled only when the universal power supply switch on the
back of the unit (if present) is turned on.
!
CAUTION
Do NOT apply power to the DVN 5000 unit until the RAID drives and the
system drive are securely inserted into the proper drive slots. Failure to
follow this procedure may result in data corruption, requiring you to send
the unit back to Johnson Controls for repair for which you will not
receive credit. See “Inserting the RAID Drives and System Drive in the
Drive Bay” on page 3.
!
CAUTION
If using a UPS, refer to the device’s user documentation for proper
power connections to and from the device. See also “Uninterruptible
Power Supply (UPS)” on page 7.
WA RNI NG
Check power supply cord before using. If damaged, do not switch
on the appliance. Replace the cord with same type and ratings.
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NOTES
Some models of universal power supply do not have a power switch.
The mouse, monitor, and any external storage devices must be connected to
the server before turning on the power. See the illustrations in the
“Cable
Connections Scheme” section starting on page 9 for the locations of the
mouse, monitor, and external storage device connectors.
WA RN I NG
Do not open the top of the unit when the server is powered on.
Except for the lithium battery (see page 8), there are no user
serviceable parts inside the DVN. In addition, opening the
DVN 5000 during the unit’s warranty period will tear the warranty
seal and void the unit’s warranty. See also page 9.
Soft power switch
(front view)
Soft power switch
(front view)
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Uninterruptible Power Supply (UPS)
Johnson Controls strongly recommends providing power to the DVN 5000 unit via a
listed UPS for temporary, backup power in the event of a power failure.
Recommended Manufacturer: APC®
Recommended UPS Minimum Wattage and Volt-Amperes Rating:
500 W (833 VA) each
NOTE
The backup time and therefore battery size varies, depending on the
requirements of the site.
For more information on using a UPS device with the DVN 5000, refer to the
DVN
5000 Series Software Installation and Configuration Manual.
Voltage Selection
The DVN 5000 series server does not have a voltage selection switch. The rating is
100-240 VAC, 50/60 Hz. Verify that this voltage type and range matches the local
power supply value
Non Standard Connectors Rating
The rating of non standard connectors (alarm relays outputs and switched digital
inputs) is maximum 0.5 A at 12 VDC, 24 VAC, or max 42 VDC for all DVN 5000
Series models.
Mounting
If applicable, mount the unit in an appropriate server rack using the rack
manufacturer’s specific mounting hardware or on a fixed shelf.
Refer to the rack manufacturer’s documentation for instructions on the proper
installation of rack-mounted devices, including any weight and spacing
requirements and restrictions. Ideally, if using a server rack, mount any UPS device
at the bottom of the rack followed by the DVN 5000 server(s). For proper
ventilation, leave some space between the units.
!
CAUTION
Do not place the DVN 5000 in a location where the unit’s vents will be
obstructed, as this may cause the unit to overheat.
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Lithium Battery Replacement
The life expectancy of the lithium battery is 10 years and should not be replaced
under normal operating conditions. However, if you need to replace the battery,
perform the following instructions.
NOTE
Shut off power to the DVN and unplug the power cord prior to starting this
procedure.
1. Remove the top panel of the DVN.
2. If necessary, remove other components that are obstructing access to the
lithium battery (e.g. sound cards or video cards).
NOTE
If the video cards have dip switches that are addressed for specific
cameras, they will need to be re-installed into exactly the same slots.
3. Remove the old battery.
4. Dispose of the old battery according to local requirements.
5. Insert the new battery.
6. Replace the components you have removed and the top server panel. The
DVN can now be switched back on.
PCB Card Replacement
When replacing a PCB card, dispose of the old card according to local requirements.
Servicing and Repair
Except for the battery, there are no user serviceable parts inside the unit. Refer to
your dealer for any service needs.
The lithium battery is polarized. Ensure the side marked ‘+’ faces
out or towards you.
!
CAUTION
WA RNI NG
Danger of explosion if battery is incorrectly replaced.
Replace only with same type and rating.
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Warranty Information
Each DVN 5000 has a warranty sticker affixed to the outside of the unit listing the
DVN model, manufacturing date code, country where the unit was assembled, and a
warning statement. This sticker must be affixed to the unit and intact to receive
warranty service on a defective DVN unit at a Johnson Controls authorized repair
facility.
Important: Removing or tearing the sticker voids the unit’s warranty. Also, do not
attempt to open the DVN unit during the unit’s warranty period, as this will break
the warranty sticker’s seal and void the unit’s warranty.
CABLE CONNECTIONS SCHEME
The back of the DVN 5000 you receive will have one of the following component
configurations, as illustrated in the following figures. Refer to the figure that matches your
DVN 5000.
NOTES
The location of the ON/OFF switch and the Appliance Coupler may differ from
the illustrations in this manual.
If your DVN 5000 is shipped with a video card, the card includes three
different output connectors (SVHS, DVI, and VGA). However, SVHS and DVI
are not supported in this release. Use only the VGA connector. Also, the
video card illustration and the appearance of the actual physical card and its
connectors may differ slightly.
The Network Port (RJ45) is for use with a Local Area Network (LAN) and/or
Wide Area Network (WAN). The port is not to be connected to a
telecommunications/telephone network.
!
CAUTION
If you wish to loop camera video images to a monitor, remove and
discard the plastic caps on the Loop Output BNC connectors before
attempting to connect the video cable to the unit. Also, to avoid
receiving a poor video signal (or no signal at all), do not connect a
camera video input cable to the unit’s Loop Output connector. Camera
video input cables must be connected to the unit’s Camera Input BNC
connectors. (This caution does not apply to DVN 5000X Real-Time
models).
!
CAUTION
To avoid degrading the video signal, do not add external End of Line
(EOL) termination devices to any camera input or loop output wiring.
The DVN 5000 already comes equipped with internal EOL termination
functionality. (This caution does not apply to DVN 5000X Real-Time
models).
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DVN 5000 Real-Time or Multiplexed Connections
CAMERA INPUTS
AUX CONNECTOR
ALARM CONNECTOR
LOOP OUTPUTS
ANALOG OUTPUTS (Grayscale Output Only)*
AUDIO INPUTS
APPLIANCE
COUPLER
(AC POWER)
ON/OFF
MOUSE
(PS2-green)
KEYBOARD
(PS2-violet)
LPT1 PARALLEL
PORT
MONITOR
PORT
LINE OUT
SERIAL PORTS
EXTERNAL SCSI
STORAGE (Optional)
USB
PORTS
Note: The mouse, the monitor, and
the external storage devices must be
connected to the server before
turning on the power.
*Non-MPEG4-based recorder models
only (Version 2.3 and below).
**Currently not used.
SPDIF/IN and
SPDIF/OUT**
LINE IN
LINE OUT
MICROPHONE
NETWORK PORT
(Other network port
currently not used.)
AUDIO INPUTS
(Optional)
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DVN 5000X Real-Time (for Network Cameras) Connections
APPLIANCE
COUPLER
(AC POWER)
ON/OFF
MOUSE
(PS2-green)
KEYBOARD
(PS2-violet)
LPT1 PARALLEL
PORT
MONITOR
PORT
SERIAL
PORTS
EXTERNAL SCSI
STORAGE (Optional)
USB
PORTS
Note: The mouse, the monitor, and
the external storage devices must be
connected to the server before
turning on the power.
*Currently not used.
SPDIF/IN and
SPDIF/OUT*
NETWORK PORT
(Other network port
currently not used.)
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Input/Output Wiring Diagrams
The wiring diagrams in this section provide pin information for the alarm input and
auxiliary relay output connectors on the DVN 5000.
Alarm Inputs
To activate an alarm, close the input to ground.
Input Example
1
14
25
Alarm1
Alarm2
Alarm3
Alarm4
Alarm5
Alarm6
Alarm7
Alarm8
Alarm9
Alarm10
Alarm11
Alarm12
Alarm13
Alarm14
Alarm15
Alarm16
Not Used
Ground
1
14
25
Ground
N/O shown (may also be
N/C, depending on the
software configuration)
Customer Supplied
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Auxiliary Outputs
The outputs for the Real-Time and Multiplexed DVN 5000 systems are by default
normally open (N/O) relay contacts. When the contact is activated, there is a contact
closure to ground. The relay contacts are rated 250mA at 24 VAC or DC.
For information on configuring the auxiliary output to be normally closed (N/C),
refer to the DVN 5000 Series Software Installation and Configuration Manual.
13 1
25
14
Output13
Output12
Output11
Output10
Output9
Output8
Output7
Output6
Output5
Output4
Output3
Output2
Output1
Output14
Output15
Output16
Not Used
Ground
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Output Example
Audio Ports
The illustration in the “DVN 5000 Real-Time or Multiplexed Connections” section
shows four audio input connectors. However, the number of actual, physical audio
input ports and the number of audio channels the system supports are determined by
the DVN 5000 model purchased. See the following table for the number of channels
available for each DVN 5000 model.
DVN Model Mono Channels Stereo Channels
DVN5004-RT 8 4
DVN5008-RT 16 8
DVN5016-RT 32 16
DVN5016X 0 0
DVN5016R 32 16
DVN5016M 8 4
DVN5008R 16 8
DVN5008M 8 4
DVN5032X 0 0
DVN5032R 32 16
DVN5032M 8 4
13 1
25
14
+V
Customer Supplied
Indicator Lamp/
Sounder
Customer Supplied
+V
To
Device
Relay
COM
COM
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Audio Specifications
The following table provides audio specification information on the DVN 5000.
Microphone Wiring
Each audio input connector on the DVN 5000 is set up as a stereo audio input jack
for a standard 3.5 mm TRS-type (Tip-Ring-Sleeve) connector.
The Tip of the plug is the Left Input for the audio channel.
The Ring of the plug is the Right Input for the audio stereo channel.
The Sleeve (or Barrel) is ground.
If using a standard dynamic microphone, the Tip is positive and the Sleeve is
ground. There would be no Ring on the plug.
You may use a condenser microphone, but power must be supplied externally (the
DVN 5000 does not supply power to a condenser microphone).
Enable a microphone in the DVN software as the left channel for each audio input.
Refer to the DVN 5000 Series Software Installation and Configuration Manual for
assistance.
Item Specification
Audio Input Full Input Scale Voltage Range: 4 Vpp
Input Impedance: 100 KOhm
Microphone (Typical) Type: Dynamic
Frequency Response: 80-15,000 Hz
Output Impedance: 400-600 Ohms
Effective Output Level: -52dB (0dB = 1V/Pa)
Analog Output Full Scale Output Voltage: 3.5 Vpp (1 Vpp Typical)
Max AC Load Resistance: RL= 3 KOhm
Max Load Capacitance: CL = 100 pF
TIP
RING
SLEEVE
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SERVER SETUP OUTLINE
For detailed information on how to perform each step, refer to the DVN 5000 Series Software
Installation and Configuration Manual.
To power on the server:
1. Verify that the power switch on the back of the unit is switched on.
2. Press the power switch or button on the front of the unit.
To configure the server’s initial setup settings:
1. After the server is powered on, when the language selection screen appears,
select the language and click the OK button
.
2. On the Software License Agreement screen, read the license conditions and
click Accept.
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3. Select and confirm the video standard: PAL (Europe standard) or NTSC
(North America standard).
4. Click the Login button to log into the server.
NOTE
When you configure your DVN 5000 Series server for the first time, the
default password will remain undefined until you specify it. For security
reasons, we highly recommend that you add the administrator’s password
as soon as you access the RemoteControl Main screen.
!
CAUTION
Once you select and confirm the video standard, it can be changed only
by using the “Clean System and Shutdown” feature. This feature
erases all customer settings and requires an Authorization key that
must be obtained from Johnson Controls.
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To configure network settings:
1. After you log in, the RemoteControl server Main screen appears. Click
Setup.
2. On the Setup screen, click System.
3. On the System Configuration screen, click Network Cards next to Incoming
Connections.
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