Johnson Controls DVN 5000 Series Quick Installation Manual

Quick Installation Guide

Digital Vision Network

5000 Desktop Series

October, 2009

24-10129-55 Revision C

Johnson Controls, Inc.

(805) 522-5555

www.johnsoncontrols.com

No part of this document may be reproduced without

the prior permission of Johnson Controls, Inc.

These instructions are supplemental. Often they a

re supplemental to other manufacturer’s

documentation. Never discard other manufacturer’s documentation. Publications from Johnson

Controls, Inc. are not intended to duplicate nor replace other manufacturer’s documentation.

If this document is translated from the original English version by Johnson Controls, Inc., all

reasonable e

ndeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc. shall

not be liable for any translation errors contained herein or for incidental or consequential damages in

connection with the furnishing or use of this translated material.

Federal Communication Commission Notice

This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in

accordance with the instruction manual, may cause interference to radio communications. It has been

tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of FCC

Rules, which are designed to provide reasonable protection against such interference when operated in

a commercial environment. Operation of this equipment in a residential area is likely to cause

interference, in which case the user at his own expense will be required to take whatever measures may

be required to correct the interference.

Canadian Notice

This Class A digital apparatus complies with Canadian ICES-003.

Cet numérique de la classe A est conforme à

la norme NMB-003 du Canada.

Declaration of Conformity

This product complies with the requirements of the European Council Electromagnetic Compatibility

Directive 2004/108/EEC and the Low Voltage Directive 2006/95/EEC.

This equipment must not be modified for any reason and it must be installed as stated in the

Manufacturer’s instruction.

If this shipment (or any part thereof) is supplied as second-hand equipment, equipment for sale

outside the European Economic Area or as spare parts for either a single unit or system, it is not

covered by the Directives.

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This document contains confidential and proprietary information of Johnson Controls, Inc.

DVN 5000 QUICK INSTALLATION GUIDE

This guide contains the following information:

 Contents of your DVN 5000 Desktop Series server package

 Important safety information (see page 3)

 Cable connections scheme (see page 9)

 Server setup outline (see page 14)

 Changing the server’s video standard setting (see page 27)

 Troubleshooting (see page 28)

 Boot disk failure recovery (see page 33)

 Quick start checklist (see page 33)

PACKAGE CONTENTS

Thank you for choosing the Johnson Controls DVN 5000 Desktop Series server.

DVN 5000 DESKTOP

SERIES SERVER

POWER CORD

MOUSE

REMOVEABLE

HARD DISK DRIVE

TRAINING DVD

USB FLASH DRIVE:

• Client Software

• Manuals

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NOTE

Retain the DVN shipping carton and all packaging. If you need to return

the DVN, remove the hard disk drive from the drive bay to help prevent

shipping damage to these items. Failure to remove the hard disk drive prior

to shipping may result in an increased repair cost and/or may

void the

warranty.

MANUAL CONVENTIONS

The following items are used throughout this manual to indicate special circumstances,

exceptions, important points regarding the equipment or personal safety, or to emphasize a

particular point.

NOTE

Notes indicate important points or exceptions to the information provided in

the main text.

Cautions remind you that certain actions, if not performed exactly as

stated, can cause damage to equipment.

WA RNI NG

Warnings indicate that the possibility of personal injury exists if an

action or actions are not performed exactly as stated.

CONTACT INFORMATION

If you need to obtain an authorization code at any time, or if you require technical support

assistance, contact the Johnson Controls Product Sales Team at 1-800-ASK-JNSN

(1-800-275-5676) for 24-hour assistance in the USA, Technical Support at 805-582-3117

(menu option 5) in the USA, or one of the following numbers for Europe:

 +49 20 12 40 04 50

 +33 6 72 99 49 66

Authorization codes may also be obtained by downloading the code generator

(maintenance.zip) from

the following site:

ftp://cardkey:cardkey2000@ftp2.johnsoncontrols.com/cardkey-out/dvn_software/

5000.v2.9/Tools/

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UNDERWRITERS LABORATORIES STATEMENT

Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the

security or signaling aspects of this product. UL has only tested for fire, shock or casualty

hazards as outlined in UL’s Standard for Safety UL60950-1, First Edition. UL Certification

does not cover the performance or reliability of the security or signaling aspects of this

product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS

WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY

SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

IMPORTANT SAFETY INFORMATION

Environmental Conditions

The DVN 5000 Desktop Series server should be stored and/or installed in an

environment that conforms to the following specifications:

Item Specification

Operating Temperature 32 to

95F (0 to 35C)

Storage Temperature 14 to

140F (-10 to 60C)

Relative Humidity 10 to 85%, non-condensing

Also, do not store or install the DVN 5000 in a dusty environment, which could

affect the operation of the server.

Voltage, Frequency, and Current

The DVN 5000 Desktop Series has a voltage switch on the back of the unit to select

115 VAC or 230 VAC power (see pages 11 and 12). Verify that the voltage selected

matches the local power supply value.

Failure to set the correct voltage on the back of the DVN may damage

the unit once power is supplied.

Item Specification

Maximum current 7 A (115 VAC)

3.5 A (230 VAC)

Frequency 50/60 Hz

Power supply voltage

(sw

itch selectable)

115 or 230 VAC

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Protection

A 115 VAC branch circuit overcurrent protection rated at 15 A is required for the

building installation wiring.

In accordance with NEC (National Electric Code) Articles 725 and 800,

a listed primary protector suitable for protecting against exposure to

power conductors, lightening, and electrical transients must be used

with any cable extending from the DVN unit to outside the building.

Inserting the Hard Disk Drive in the Drive Bay

Before connecting and applying power to the DVN 5000, you must insert and secure

the hard disk drive into the unit’s drive bay (front of unit). The disk is packaged

separately to prevent shipping damage.

 T

o insert the hard disk drive and into the drive bay:

1. Open the door on the front of the unit to access the drive bay.

2. Insert the hard disk drive into the drive bay slot.

DRIVE BAY

LOCKING SWITCH

Left (Locked)/Right (Unlocked)

3. Press the hard disk drive into the slot until the drive is secure.

4. Lock the drive into place by moving the locking switch to the left.

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Connecting the Power

Do NOT apply power to the DVN 5000 until the hard disk drive is securely

inserted and latched into the drive slot. Failure to follow this procedure may

result in a boot disk failure. See “Inserting the Hard Disk Drive in the Drive

Bay” on page 4. To recover from a boot disk failure, see “Boot Disk Failure

Recovery” on page 33.

Comply with the following requirements:

 Power outlet shall be equipped with earthing (ground) protection.

 The outlet shall be installed near the equipment and shall be easily accessible.

 Use the appliance coupler as the disconnect device (see the illustrations on

pages 11 and 12). However, disconnecting the power cord from the appliance

coupler should only occur when the unit power is shut

down properly. See

“Switching the Server On and Off” for information on properly turning off

power to the unit.

 An Uninterruptible Power Supply (UPS) is recommended. If using a UPS,

read the section “Uninterruptible Power Supply (UPS)” on page 6 before

continuing.

 T

o connect the power:

1. Connect one end of the power cord to the appliance

coupler of the server.

2. Plug in the other end of the power c

ord to the power outlet.

If using a UPS, refer to the device’s user documentation for proper

power connections to and from the device. See also “Uninterruptible

Power Supply (UPS)” on page 6.

Switching the Server On and Off

The DVN 5000 Desktop Series server is equipped with a main power button located

on the front of the server that turns the power on and off. When the unit is powered

on, the Power LED indicator will be lit.

WA RN I NG

Do not open the top of the unit when the server is powered on.

Except for the lithium battery (see page 7), there are no user

serviceable parts inside the DVN. In addition, opening the DVN 5000

Desktop during the unit’s warranty period will tear the warranty seal

and void the unit’s warranty. See also page 8.

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NOTE

The mouse, monitor, and any external storage devices must be connected

to the server before turning on the power. See pages 11 and 12 for the

locations of the mouse, monitor and external storage device connectors.

To power down the unit, click the Shutdown button on the RemoteControl Main

screen (directly from the DVN 5000 server only – not from a client), or press and

hold the main power button until th

e system begins the shutdown process.

FRONT VIEW WITH PANEL OPEN

DVD

MAIN POWER

BUTTON

POWER LED

INDICATOR

Uninterruptible Power Supply (UPS)

Johnson Controls strongly recommends providing power to the DVN 5000 Desktop

unit via a listed UPS for temporary, backup power in the event of a power failure.

Recommended Manufacturer: APC®

Recommended UPS Minimum Wattage and V

olt-Amperes Rating:

500 W (833 VA) each

NOTE

The backup time and therefore battery size varies, depending on the

requirements of the site.

For more information on using a UPS device with the DVN 5000, refer to the

DVN 5000 Series Software Installation and Configuration

Manual.

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Non Standard Connectors Rating

The rating of non standard connectors (alarm relays outputs and switched digital

inputs) is maximum 0.5 A at 12 VDC/24 VAC for all DVN 5000 Desktop Series

models.

Mounting

The DVN 5000 Desktop Series servers are designed for desktop use.

Do not place the DVN 5000 Desktop in a location where the unit’s

vents will be obstructed, as this may cause the unit to overheat.

Lithium Battery Replacement

The life expectancy of the lithium clock battery is 10 years and should not be

replaced under normal operating conditions. However, if you need to replace the

battery, do the following:

NOTE

Shut off power to the DVN and unplug the power cord prior to starting this

procedure.

1. Remove the top panel of the DVN.

2. If necessary, remove other components that are obstructing access to the

lithium battery (e.g. sound cards or

video cards).

NOTE

If the video cards have dip switches that are addressed for specific

cameras, they will need to be re-installed into exactly the same slots.

3. Remove the old battery.

4. Dispose of the old battery according to lo

cal requirements.

5. Insert the new battery.

The lithium battery is polarized. Ensure the side marked ‘+’ faces

out or towards you.

WA RNI NG

Danger of explosion if battery is incorrectly replaced.

Replace only with same type and rating.

Danger of explosion if battery is incorrectly replaced. Replace

only with same type and rating.

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6. Replace the components you have removed and the top DVN panel. The

DVN can now be switched back on.

PCB Card Replacement

When replacing a PCB card, dispose of the old card according to local requirements.

Servicing and Repair

Except for the battery, there are no user serviceable parts inside the unit. Refer to

your dealer for any service needs.

Warranty Information

Each DVN 5000 Desktop has a warranty sticker affixed to the outside of the unit

listing the DVN model, manufacturing date code, country where the unit was

assembled, and a warning statement. This sticker must be affixed to the unit and

intact to receive warranty service on a defective DVN unit at a Johnson Controls

authorized repair facility.

Important: Removing or tearing the sticker voids the unit’s warranty. Also, do not

attempt to open the DVN unit during the unit’s warranty period, as this will break

the warranty sticker’s seal and void the unit’s warranty.

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CABLE CONNECTIONS SCHEME

Front View

DVD

MAIN POWER

BUTTON

DO NOT USE

POWER LED

INDICATOR

3 1/2” FLOPPY DRIVE

HDD (HARD DISK DRIVE)

LED INDICATOR

USB PORTS*

DVD/CD RW

DRIVE

DO NOT USE

DO NOT

USE

HDD LOCKING

SWITCH

HARD DISK

DRIVE (HDD)

HDD LOCK

INDICATOR LIGHTS

* Use the USB ports on the front of the unit only with devices designed for

short-term usage, such as memory sticks for transferring data. If using a

mouse and keyboard at the server, connect them to the back of the unit.

Back View (All Models)

NOTE

The Network Port (RJ45) is for use with a Local Area Network (LAN)

and/or Wide Area Network (WAN). The port is not to be connected to a

telecommunications/telephone network.

(DVN 5008 Model Only) If you wish to loop camera video images to a

monitor, remove and discard the plastic caps on the Loop Output BNC

connectors, if present, before attempting to connect the video cable to

the unit. Also, to avoid receiving a poor video signal (or no signal at

all), do not connect a camera video input cable to the unit’s Loop

Output connector. Camera video input cables must be connected to

the unit’s Camera Input BNC connectors.

To avoid degrading the video signal, do not add external End of Line

(EOL) termination devices to any camera input or loop output wiring.

The DVN 5000 already comes equipped with internal EOL termination

functionality.

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Back View (DVN5016 Model)

APPLIANCE

COUPLER

(AC POWER)

MOUSE

(PS2-green)

KEYBOARD

(PS2-violet)

LPT1 PARALLEL

PORT

MONITOR

PORT (VGA)

USB PORTS

NETWORK

PORT

AUDIO INPUTS

115V

230V

SERIAL

PORT

ALARM INPUTS

RELAY

OUTPUTS

LINE IN

LINE OUT

MICROPHONE

LINE OUT

CAMERA INPUTS

1

5

4

8

12

16

9

13

AUX2

COMMON

AUX1

ALARM8

COMMON

ALARM7

ALARM6

COMMON

ALARM5

ALARM4

COMMON

ALARM3

ALARM2

COMMON

ALARM1

VOLTAGE SWITCH

FIREWIRE

PORT

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Back View (DVN5008 Model)

APPLIANCE

COUPLER

(AC POWER)

CAMERA INPUTS

MOUSE

(PS2-green)

KEYBOARD

(PS2-violet)

LPT1 PARALLEL

PORT

MONITOR

PORT (VGA)

USB PORTS

AUDIO INPUTS

115V

230V

LINE IN

LINE OUT

MICROPHONE

LINE OUT

1

4

8

5

LOOP OUTPUTS

CAMERA INPUTS

LOOP OUTPUTS

VOLTAGE SWITCH

ALARM INPUTS

RELAY

OUTPUTS

AUX2

COMMON

AUX1

ALARM8

COMMON

ALARM7

ALARM6

COMMON

ALARM5

ALARM4

COMMON

ALARM3

ALARM2

COMMON

ALARM1

SERIAL

PORT

FIREWIRE

PORT

NETWORK

PORT

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Audio Specifications

The following table provides audio specification information on the DVN 5000.

Item Specification

Audio Input Full Input Scale Voltage Range: 4 Vpp

Input Impedance: 10

0 KOhm

Microphone (Typical) Type: Dy

namic

Frequency Response: 80-

15,000 Hz

Output Impedance: 400

-600 Ohms

Effective Output Level: -

52dB (0dB = 1V/Pa)

Analog Output Full Scale Output Voltage: 3

.5 Vpp (1 Vpp Typical)

Max AC Load Resistance:

RL= 3 KOhm

Max Load Capacitance: CL

= 100 pF

Microphone Wiring

Each audio input connector on the DVN 5000 is set up as a stereo audio input jack

for a standard 3.5 mm TRS-type (Tip-Ring-Sleeve) connector.

 The Tip of the plug is the Left Input for the audio channel.

 The Ring of the plug is the Right Input for the audio stereo channel.

 The Sleeve (or Barrel) is ground.

TIP

RING

SLEEVE

If using a standard dynamic microphone, the Tip is positive and the Sleeve is

ground. There would be no Ring on the plug.

You may use a condenser microphone, but power must be

supplied externally (the

DVN 5000 does not supply power to a condenser microphone).

Enable a microphone in the DVN software as the left

channel for each audio input.

Refer to the DVN 5000 Series Software Installation and Configuration Manual for

ass

istance.

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SERVER SETUP OUTLINE

For detailed information on how to perform each step, refer to the DVN 5000 Series Software

Installation and Configuration Manual.

 T

o power on the server:

1. Press the main power button on the front of the unit.

 T

o configure the server:

1. After the server has been powered on, wait

for the language selection screen

to be displayed. Select the language and click the OK button

.

2. In the Software License Agreement screen, read the license conditions and

click Accept.

3. Select and confirm the video standard: PAL (Europe standard) or NTSC

(North America standard).

Once you select and confirm the video standard, it can be

changed only by using the “Clear System and Shutdown”

feature. This feature erases all customer settings and requires

an Authorization key that must be obtained from Johnson

Controls. See “Changing the Server’s Video Standard Setting”

on page 27 for more information.

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4. Click the Login button to log into the server.

NOTE

When you configure your DVN 5000 Series server for the first time, the

default password will remain undefined until you specify it. For security

reasons, we highly recommended that you set the administrator’s

password as soon as you access the RemoteControl Main screen. See

page 24.

 To configure network settings:

1. After you log in, the RemoteControl server Main screen app

ears. Click

Setup.

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2. On the Setup screen, click System.

3. On the System Configuration screen, click the Network Cards button for

Incoming Connections.

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4. Configure the connection settings and click OK. The DVN will restart.

 To set the date and time:

1. On the System Configuration screen, click Change next to Date and

Time.

2. If synchronizing the DVN 5000 server’s clock with a network time server,

select the Use network time server (UTC) check box, enter the IP address

and port number of the NTP server in the Address box, and click Submit.

You will be logged out.

To manually set the DVN 5000 server’s clock, set the hour, date, and time

zo

ne and click Submit. You will be logged out.

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3. Click OK to the following message:

4. The Server screen appears. Wait for a few moments while the server

completes rebooting, and then log on again.

 T

o configure standard (analog) camera settings:

1. On the RemoteControl Main screen, click Setup.

2. On the Setup screen, click Came

ras.

3. On the Cameras Configuration – Standard screen, select the camera you wish

to configure by clicking on the corresponding icon or selecting the required

camera from the Camera drop-down list.

4. Verify that the En

abled box is selected. Live video footage from that camera

appears in the Video window.

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