Johnson Controls DVN 5000 Series Installation guide

Installation Guide

Digital Vision Network

5000 Rackmount Series

September, 2011

24-10129-4 Revision G

Johnson Controls, Inc.

(805) 522-5555

www.johnsoncontrols.com

No part of this document may be reproduced without

the prior permission of Johnson Controls, Inc.

These instructions are supplemental. Often they a

re supplemental to other manufacturer’s

documentation. Never discard other manufacturer’s documentation. Publications from Johnson

Controls, Inc. are not intended to duplicate nor replace other manufacturer’s documentation.

Company and product names published in this manual are trademarks or registered trademarks of their

respective owners.

If this document is translated from the original English version by Johnson Controls, Inc., all

reasonable e

ndeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc. shall

not be liable for any translation errors contained herein or for incidental or consequential damages in

connection with the furnishing or use of this translated material.

Federal Communication Commission Notice

This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in

accordance with the instruction manual, may cause interference to radio communications. It has been

tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of FCC

Rules, which are designed to provide reasonable protection against such interference when operated in

a commercial environment. Operation of this equipment in a residential area is likely to cause

interference, in which case the user at his own expense will be required to take whatever measures may

be required to correct the interference.

Canadian Notice

This Class B digital apparatus complies with Canadian ICES-003.

Cet numérique de la classe B est conforme à la norme NMB-003 du Canada.

Declaration of Conformity

This product complies with the requirements of the European Council Electromagnetic Compatibility

Directive 2004/108/EEC and the Low Voltage Directive 2006/95/EEC.

This equipment must not be modified for any reason and it must be installed as stated in the

Manufacturer’s instruction.

If this shipment (or any part thereof) is supplied as second-hand equipment, equipment for sale

outside the European Economic Area or as spare parts for either a single unit or system, it is not

covered by the Directives.

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This document contains confidential and proprietary information of Johnson Controls, Inc.

DVN 5000 INSTALLATION GUIDE

This guide contains the following information:

 Contents of your DVN 5000 Series server package

 Important installation information (see page 3)

 Cable connections scheme (see page 9)

 Server setup outline (see page 17)

 Sharing a single configuration file across multiple DVNs (see page 32)

 Changing the server’s video standard setting (see page 32)

 Enabling RAID critical alarms (see page 33)

 Troubleshooting (see page 35)

 Boot disk failure recovery (see page 40)

 Quick start checklist (see page 41)

PACKAGE CONTENTS

Thank you for choosing the Johnson Controls DVN 5000 Series server.

DVN 5000 SERIES

SERVER

ACCESSORIES BOX:

• Security Keys

• Handles

• Brackets and Screws to

Mount the Handles

POWER CORD

USB FLASH DRIVE:

• Client Software

• Manuals

MOUSE

TRAINING DVD

5 REMOVEABLE

HARD DISK DRIVES

• 1 System Drive

• 4 RAID Drives

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NOTE

Retain the DVN shipping carton and all packaging. If you need to return

the DVN, remove the hard disk drive from the drive bay to help prevent

shipping damage to these items. Failure to remove the hard disk drive prior

to shipping may result in an increased repair cost and/or may

void the

warranty.

MANUAL CONVENTIONS

The following items are used throughout this manual to indicate special circumstances,

exceptions, important points regarding the equipment or personal safety, or to emphasize a

particular point.

NOTE

Notes indicate important points or exceptions to the information provided in

the main text.

IMPORTANT

Important messages remind you that certain actions, if not performed

exactly as stated, may cause damage to equipment or make your system

non-operational.

CAUTION

Caution messages indicate a potentially hazardous situation which, if

not avoided, may result in minor or moderate personal injury and/or

damage to equipment or property other than only the device itself.

WARNING

Warnings indicate a potentially hazardous situation which, if not

avoided, could result in death or serious personal injury.

CONTACT INFORMATION

If you need to obtain an authorization code at any time, or if you require technical support

assistance, contact the Johnson Controls Product Sales Team at 1-800-ASK-JNSN

(1-800-275-5676) for 24-hour assistance in the USA, Technical Support at 805-582-3117

(menu option 5) in the USA, or one of the following numbers for Europe:

 +49 20 12 40 04 50

 +33 6 72 99 49 66

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This document contains confidential and proprietary information of Johnson Controls, Inc.

Authorization codes may also be obtained by downloading the code generator

(maintenance.zip) from the following site:

ftp://cardkey:cardkey2000@ftp2.johnsoncontrols.com/cardkey-out/dvn_software/

5000.v2.10/Tools/

UNDERWRITERS LABORATORIES STATEMENT

Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the

security or signaling aspects of this product. UL has only tested for fire, shock or casualty

hazards as outlined in UL’s Standard for Safety UL60950-1, First Edition. UL Certification

does not cover the performance or reliability of the security or signaling aspects of this

product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS

WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY

SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

IMPORTANT INSTALLATION INFORMATION

Environmental Conditions

The DVN 5000 Series server should be stored and/or installed in an environment

that conforms to the following specifications:

Also, do not store or install the DVN 5000 in a dusty environment, which could

affect the operation of the server.

Voltage, Frequency, and Current

Item Specification

Operating Temperature 41 to 95F (5 to 35C)

Storage Temperature 14 to 140F (-10 to 60C)

Relative Humidity 10 to 85%, non-condensing

Item Specification

Maximum Current 7.5 - 3.5 A

Maximum Power 460 W

Frequency 50/60 Hz

Power Supply Voltage 100-240 VAC

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Protection

Branch circuit overcurrent protection rated at 15 A is required for the building

installation wiring.

CAUTION: Risk of Personal Injury and Property Damage.

In accordance with NEC (National Electric Code) Articles 725 and 800,

a listed primary protector suitable for protecting against exposure to

power conductors, lightning, and electric transients must be used with

any cable extending from the DVN unit to outside the building. Failure to

provide a suitable protector can result in personal injury and property

damage.

Inserting the RAID Drives and System Drive in the Drive Bay

Before connecting and applying power to the DVN 5000 unit, you must insert and

secure the RAID drives and system drive into the unit’s drive bay (front of unit).

 T

o insert the RAID drives and system drive into the drive bay:

1. Open the door on the front of the unit to access the drive bay.

2. Insert the drives labeled 0, 1, 2, and 3 in

to the proper RAID drive slots. Each

RAID drive slot is labeled on the unit. Refer to the following illustration.

3. Insert the drive labeled SYSTEM in

to the proper system drive slot.

4. Press each drive into its designated slot until

it clicks and the handle is held

behind the release button.

(front view)

0

1

2

3

SYSTEM

DVD

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Connecting the Power

IMPORTANT

Do not apply power to the DVN 5000 unit until the RAID drives and the

system drive are securely inserted and latched into the proper drive slots.

Failure to follow this procedure may result in a boot disk failure. See

“Inserting the RAID Drives

and System Drive in the Drive Bay” on page 4.

To recover from a boot disk failure, see “Boot Disk Failure Recovery” on

page 40.

Comply with the following requirements:

 Power outlet shall be equipped with earthing (ground) protection.

 The outlet shall be installed near the equipment and shall be easily accessible.

 Use the appliance coupler as the disconnect device (see the illustrations in the

“Cable Connections Scheme” section starting on page 9). However,

disconnecting the power cord from the appliance coupler should only occur

when the unit

power is shut down properly. See “Switching the Server On and

Off” on page 6 for information on properly turning off power to the unit.

 To help prevent damage to the DVN 5000 server from power surges and

spikes, you must use a surge protector with a minimum energy rating of

1,700 Joules. If using an Uninterruptible Power Supply (UPS)

(recommended) that complies with the energy rating requirements, you do

not need to use a separate surge protector. For a surge protector, we

recommend the American Power Conversion (APC®) PRO8 Professional

SurgeArrest® model. If you are using a UPS, read the section

“Uninterruptible Power Supply (UPS)” on page 6 before continuing.

 T

o connect the power:

1. Connect one end of the power cord to the appliance

coupler of the server.

2. Plug in the other end of the power c

ord to the power outlet.

IMPORTANT

If using a UPS, refer to the device’s user documentation for proper power

connections to and from the device. See also “Uninterruptible Power

Supply (UPS)” on page 6.

WARNING: Risk of Fire or Electric Shock.

Check the power supply cord for damage before using. If damaged, do

not switch on the appliance. Replace the cord with same type and

ratings. Contact with components carrying hazardous voltage can

cause electric shock and may result in severe personal injury or death.

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Switching the Server On and Off

All models of the DVN 5000 Series servers are equipped with a main power switch

located at the back of the server that turns the power on and off.

In addition, the server is equipped with a soft power switch locate

d at the front of the

server (see the following illustration). It is enabled only when the universal power

supply switch on the back of the unit (if present) is turned on.

NOTES

 Some models of universal power supply do not have a power switch.

 The mouse, monitor, and any external storage devices must be connected to

the server before turning on the power. See the illustrations in the “Cable

Connections Scheme” section starting on page 9 for the locations of the

mouse, monitor, and external storage device connectors.

IMPORTANT

Do not open the top of the unit when the server is powered on. Except for

the lithium battery (see page 8), there are no user serviceable parts inside

the DVN. In addition, opening the DVN 5000 during the unit’s warranty

period will

tear the warranty seal and void the unit’s warranty. See also

page 9.

Soft power switch

(front view)

DVD

Uninterruptible Power Supply (UPS)

Johnson Controls strongly recommends providing power to the DVN 5000 unit via a

listed UPS for temporary, backup power in the event of a power failure.

Recommended Manufacturer: APC

Recommended UPS Minimum Wattage and V

olt-Amperes Rating:

500 W (833 VA) each

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NOTE

The backup time and therefore battery size varies, depending on the

requirements of the site.

IMPORTANT

If the UPS device does not provide sufficient surge protection, you must

use a separate surge protector with a minimum energy rating of

1700

Joules. If you are using a UPS device and a surge protector, connect

the surge protector to the power source (AC power line). Connect the UPS

device to the surge protector. Then connect the DVN 5000 to the UPS

device.



DVN 5000--->UPS Device--->Surge Protector--->Power Source (AC power

line)

For more information on using a UPS device with the DVN 5000, refer to the

DVN

5000 Series Software Installation and Configuration Manual.

Voltage Selection

The DVN 5000 series server does not have a voltage selection switch. The rating is

100-240 VAC, 50/60 Hz. Verify that this voltage type and range matches the local

power supply value.

Non Standard Connectors Rating

The rating of non standard connectors (alarm relays outputs and switched digital

inputs) is maximum 0.5 A at 12 VDC, 24 VAC, or max 42 VDC for all DVN

5000

Series models.

Mounting

If applicable, mount the unit in an appropriate server rack using the rack

manufacturer’s specific mounting hardware or on a fixed shelf.

IMPORTANT

Do not place the DVN 5000 in a location where the unit’s vents will be

obstructed, as this may cause the unit to overheat.

Refer to the rack manufacturer’s documentation for instructions on the proper

installation of rack-mounted devices, including any weight and spacing

requirements and restrictions. Ideally, if using a server rack, mount any UPS device

at the bottom of the rack followed by the DVN

5000 server(s). For proper

ventilation, leave some space between the units.

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Also, refer to the DVN 5000 Storage, Shipping, and Environmental Guidelines (Part

Number 24-10520-22) for information on mounting a DVN 5000 in a rack.

Lithium Battery Replacement

The life expectancy of the lithium battery is 10 years and should not be replaced

under normal operating conditions. However, if you need to replace the battery,

perform the following instructions.

NOTE

Shut off power to the DVN and unplug the power cord prior to starting this

procedure.

1. Remove the top panel of the DVN.

2. If necessary, remove other components that are obstructing access to the

lithium battery (e.g. sound cards or

video cards).

NOTE

If the video cards have dip switches that are addressed for specific

cameras, they will need to be re-installed into exactly the same slots.

3. Remove the old battery.

4. Dispose of the used battery in accordance with lo

cal, national, and regional

regulations.

5. Insert the new battery.

IMPORTANT

The lithium battery is polarized. Ensure the side marked ‘+’ faces out or

towards you.

CAUTION: Risk of Explosion.

Replace the battery with a lithium battery of the same type and voltage

rating. Dispose of the used battery in accordance with local, national,

and regional regulations. Failure to replace the battery with one of the

same type and voltage rating may result in an explosion causing

personal injury and property damage.

6. Replace the components you have removed and the top server panel. The

DVN can now be switched back on.

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PCB Card Replacement

When replacing a PCB card, dispose of the old card according to local requirements.

Servicing and Repair

Except for the battery, there are no user serviceable parts inside the unit. Refer to

your dealer for any service needs.

Warranty Information

Each DVN 5000 has a warranty sticker affixed to the outside of the unit listing the

DVN model, manufacturing date code, country where the unit was assembled, and a

warning statement. This sticker must be affixed to the unit and intact to receive

warranty service on a defective DVN unit at a Johnson Controls authorized repair

facility.

Important: Removing or tearing the sticker voids the unit’s warranty. Also, do not

attempt to open the DVN unit during the unit’s warranty period, as this will break

the warranty sticker’s seal and void the unit’s warranty.

CABLE CONNECTIONS SCHEME

The back of the DVN 5000 you receive will have one of the following component

configurations, as illustrated in the following figures. Refer to the figure that matches your

DVN

5000.

NOTES

 The location of the ON/OFF switch and the Appliance Coupler may differ from

the illustrations in this manual.

 If your DVN 5000 is shipped with a video card, the card includes three

different output connectors (SVHS, DVI, and VGA). However, SVHS and DVI

are not supported in this release. Use only the VGA connector. Also, the

video card illustration and the appearance of the actual physical card and its

connectors may differ slightly.

 The Network Port (RJ45) is for use with a Local Area Network (LAN) and/or

Wide Area Network (WAN). The port is not to be connected to a

telecommunications/telephone network.

IMPORTANT

To avoid receiving a poor video signal (or no signal at all), do not connect a

camera video input cable to the unit’s Loop Output connector. Camera

video input cables must be connected to the unit’s Camera Input BNC

connectors. (This note does not apply to DVN 5000X Real-Time models).

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IMPORTANT

To avoid degrading the video signal, do not add external End of Line (EOL)

termination devices to any camera input or loop output wiring. The

DVN

5000 already comes equipped with internal EOL termination

functionality. (This note does not apply to DVN 5000X Real-Time models).

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DVN 5000 Real-Time or Multiplexed Connections

CAMERA INPUTS

AUX CONNECTOR

ALARM CONNECTOR

LOOP OUTPUTS AUDIO INPUTS

APPLIANCE

COUPLER

(AC POWER)

ON/OFF

MOUSE

(PS2-green)

KEYBOARD

(PS2-violet)

LPT1 PARALLEL

PORT

MONITOR

PORT

LINE OUT

SERIAL PORTS

EXTERNAL SCSI

STORAGE (Optional)

USB

PORTS

Note: The mouse, the monitor, and

the external storage devices must be

connected to the server before

turning on the power.

*Currently not used.

SPDIF/IN and

SPDIF/OUT*

LINE IN

LINE OUT

MICROPHONE

NETWORK PORTS

AUDIO INPUTS

(Optional)

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DVN 5000X Real-Time (for Network Cameras) Connections

APPLIANCE

COUPLER

(AC POWER)

ON/OFF

MOUSE

(PS2-green)

KEYBOARD

(PS2-violet)

LPT1 PARALLEL

PORT

MONITOR

PORT

SERIAL

PORTS

EXTERNAL SCSI

STORAGE (Optional)

USB

PORTS

Note: The mouse, the monitor, and

the external storage devices must be

connected to the server before

turning on the power.

*Currently not used.

SPDIF/IN and

SPDIF/OUT*

NETWORK PORTS

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Input/Output Wiring Diagrams

The wiring diagrams in this section provide pin information for the alarm input and

auxiliary relay output connectors on the DVN 5000.

Alarm Inputs

To activate an alarm, close the input to ground.

1

14

25

Alarm1

Alarm2

Alarm3

Alarm4

Alarm5

Alarm6

Alarm7

Alarm8

Alarm9

Alarm10

Alarm11

Alarm12

Alarm13

Alarm14

Alarm15

Alarm16

Not Used

Ground

Input Example

1

14

25

Ground

N/O shown (may also be

N/C, depending on the

software configuration)

Customer Supplied

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Auxiliary Outputs

The outputs for the Real-Time and Multiplexed DVN 5000 systems are by default

normally open (N/O) relay contacts. When the contact is activated, there is a contact

closure to ground. The relay contacts are rated 250mA at 24 VAC or DC.

For information on configuring the auxiliary output to

be normally closed (N/C),

refer to the DVN 5000 Series Software Installation and Configu

ration Manual.

13 1

25

14

Output13

Output12

Output11

Output10

Output9

Output8

Output7

Output6

Output5

Output4

Output3

Output2

Output1

Output14

Output15

Output16

Not Used

Ground

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Output Example

13 1

25

14

+V

Customer Supplied

Indicator Lamp/

Sounder

Customer Supplied

+V

To

Device

Relay

COM

Audio Ports

The illustration in the “DVN 5000 Real-Time or Multiplexed Connections” section

shows four audio input connectors. However, the number of

actual, physical audio

input ports and the number of audio channels the system supports are determined by

the DVN 5000 model purchased. See the following table for

the number of channels

available for each DVN 5000 model.

DVN Model Mono Channels Stereo Channels

DVN5004-RT 8 4

DVN5008-RT 16 8

DVN5016-RT 32 16

DVN5016X 0 0

DVN5016R 32 16

DVN5016M 8 4

DVN5008R 16 8

DVN5008M 8 4

DVN5032X 0 0

DVN5032R 32 16

DVN5032M 8 4

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Audio Specifications

The following table provides audio specification information on the DVN 5000.

Item Specification

Audio Input Full Input Scale Voltage Range: 4 Vpp

Input Impedance: 10

0 KOhm

Microphone (Typical) Type: Dy

namic

Frequency Response: 80-

15,000 Hz

Output Impedance: 400

-600 Ohms

Effective Output Level: -

52dB (0dB = 1V/Pa)

Analog Output Full Scale Output Voltage: 3

.5 Vpp (1 Vpp Typical)

Max AC Load Resistance:

RL= 3 KOhm

Max Load Capacitance: CL

= 100 pF

Microphone Wiring

Each audio input connector on the DVN 5000 is set up as a stereo audio input jack

for a standard 3.5 mm TRS-type (Tip-Ring-Sleeve) connector.

 The Tip of the plug is the Left Input for the audio channel.

 The Ring of the plug is the Right Input for the audio stereo channel.

 The Sleeve (or Barrel) is ground.

TIP

RING

SLEEVE

If using a standard dynamic microphone, the Tip is positive and the Sleeve is

ground. There would be no Ring on the plug.

You may use a condenser microphone, but power must be

supplied externally (the

DVN 5000 does not supply power to a condenser microphone).

Enable a microphone in the DVN software as the left

channel for each audio input.

Refer to the DVN 5000 Series Software Installation and Configuration Manual for

ass

istance.

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SERVER SETUP OUTLINE

For detailed information on how to perform each step, refer to the DVN 5000 Series Software

Installation and Configuration Manual.

 T

o power on the server:

1. Verify that the power switch on the back of the unit is switched on.

2. Press the soft power switch on the front of the unit.

 T

o configure the server’s initial setup settings:

1. After the server is powered on, when the language

selection screen appears,

select the language and click the OK button.

The OK

button

The default language

is English.

2. On the Software License Agreement screen, read the license conditions and

click Accept.

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3. Select and confirm the video standard: PAL (Europe standard) or NTSC

(North America standard).

IMPORTANT

Once you select and confirm the video standard, it can be changed only by

using the Clear System and Shutdown feature. This feature erases all

customer settings and requires an Authorization key that must be obtained

from Johnson Controls. See “Changing the Server’s Video Standard

Setting” on page 32 for more information.

4. Click the Login button to log into the server.

NOTE

When you configure your DVN 5000 Series server for the first time, the

default password will remain undefined until you specify it. For security

reasons, we highly recommend that you add the administrator’s password

as soon as you access the RemoteControl Main screen. See page 29.

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Johnson Controls DVN 5000 Series Installation guide

Johnson Controls DVN 5000 Series Installation guide

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