Hochiki Media Gateway Panel Module (5788) Functionality and Configuration Guide Installation guide

Version 1.00 |March 2021 |MAN-1483HA

Media Gateway Panel Module

(S788) Functionality and

Configuration Guide

CONTENTS

Contents 2

Compliance 7

Underwriters Laboratories (UL) 7

FCC 7

Installation 7

Introduction 8

Technical Support 8

Return Material Authorization (RMA) 8

Warranty Service 9

Advanced Replacements 9

Overview 10

System Information 10

Voice Evacuation Systems 11

MCE (Graphics / ThirdParty) 11

Central Station Reporting 11

Installation 12

Before You Begin 13

Setting the Address 13

Panel Module Placement 13

Wiring 16

Media Gateway Dialer Wiring 16

Terminal View 16

Off-Premises Signaling 17

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 2

Contents

Ethernet Cable Routing 18

Voice Evacuation System Wiring 19

Monitoring and Control Equipment Wiring 20

RS-485 20

Ethernet Connection 20

Complete System Wiring Diagrams 22

Testing the Installation 24

For Off-Premises Signalling 24

Configuration Via Panel GUI 25

Account <#> Buttons 26

AC Fail Delay 28

Phone Line <#> 29

LAN Settings 30

MCE Settings 31

ULCompliance Limitations 31

Configuration via LE2 32

Dialer Tab 33

Accounts Tab 35

LANTab 37

Graphics/Third Party Tab 39

Advanced Configuration Tab 41

ULCompliance Limitations 41

Troubleshooting 43

Comms Trouble 43

Advanced Configuration 44

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 3

Contents

Table Features 45

User Access Levels 47

Column Descriptions 48

Add New Row Walkthrough Example 49

SIACode 50

Contact ID 50

Using Templates 51

ImportWithin the Advanced ConfigurationTab 51

Save Templates within the Advanced Configuration Tab 51

Export the Custom Table to .xml / .csv 52

Transfer the Custom Table from the Media Gateway 53

Receive the Custom Table from the Media Gateway 53

Transfer the Custom Table to the Media Gateway 53

TemplatesManager 54

Edit, Save, and Delete within the Template Manager 54

New Template 55

New Template Based On Existing (Recommended) 55

Edit Existing Template 56

Saving a Template 56

Delete Template 56

Export the Custom Table to .xml / .csv 56

Appendix A: Updating Firmware 58

Appendix B: Transport Method Configuration Examples 62

Phone Line Only 63

DialerTab 63

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 4

Contents

Accounts Tab 64

FIBRO Only 65

Dialer Tab 65

Accounts Tab 66

LANTab 67

FIBRO and Phone Line 68

Dialer Tab 68

Accounts Tab 1 69

Accounts Tab 2 70

LANTab 71

Appendix C: Protocol Formatting 72

Contact ID 73

Point 73

Simple Reporting 73

Detailed Reporting 74

Zone 74

Simple Reporting 74

Detailed Reporting 75

SIA 76

Point 76

Example 1: [#001001|Nri0003/pi0001/FA0750] 77

Example 2: [#001001|Nri0001/pi0000/FT0043] 77

Zone 77

[#001001|Nri0001/FA0000] 77

Appendix D: Reporting Format Examples 79

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 5

Contents

Alternating Phone Lines 80

Appendix E: Contact IDTables 81

Appendix F: Receiver Testing 112

Index 113

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 6

Contents

COMPLIANCE

Underwriters Laboratories (UL)

Fire Alarm Subassembly

Hochiki America Corporation

FCC

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part

15 of the FCCRules. These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and used in accordance with the Installation Manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case the user will be required to correct the interference at his own expense. Any

changes or modifications not expressly approved by Hochiki America Corporation could void the user's authority

to operate this equipment under the rules and regulations of the FCC.

Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired

operation.

Installation

Install this product in accordance with NFPA 13, NFPA 72, NFPA 70, and NEC 70 and all local codes.

All field wiring should be installed using fire rated cables according to the NFPA 72. Riser conductors shall be

installed in accordance with the survivability from attack by fire requirements in National Fire Alarm Code, NFPA

72, Section 12.3. Riser conductors shall employ either a 2 hour rated cable system, or meet requirements

approved by the AHJ.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 7

Compliance

INTRODUCTION

Technical Support

For technical support, contact Hochiki America at 800.845.6692 or technicalsupport@hochiki.com. Hochiki

technical support is available Monday through Friday, 7:00AM to 5:00PM, PST.

Prior to contacting technical support, have the following information available:

nProduct part number

nPurchase order or order number

nProduct serial number

nCurrent function of the product

nExpected function of the product

nInstallation of the product

Return Material Authorization (RMA)

Contact Technical Support to obtain an RMAfor any product to be returned. Returns will not be accepted

without an accompanying RMA number. An RMA number is assigned when:

lTech Support acknowledges a possible product failure.

lA product was damaged during shipping

lAn incorrect product was shipped

lAn order was placed using an incorrect part number *

lAn order was placed using an incorrect part quantity *

lAn order is no longer required *

* Restocking fees may apply.

All returned products are tested to confirm operating failures experienced in the field. If the product is found to be

functional, contractors must absorb expenses for return shipping, as well as the cost and shipping of the

advanced replacement product.

Prominently display the RMA number on all packages sent for return.

Ship all return products to:

Attention: RMA # _____________

Hochiki America

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 8

Introduction

7051 Village Park Drive, Suite 100

Buena Park, CA90621

Warranty Service

Technical Support can replace or repair a defective product when the original purchase is within the warranty

period defined in the sales contract. Check your contract for more information, or contact your sales

representative about your specific warranty period.

Advanced Replacements

Products that fail to operate in the field can be replaced quickly using the advanced replacement process. The

advanced replacement process is available to all contractors who maintain an acceptable line of credit.

Initiate the advanced replacement process by requesting an RMA number from a Tech Support representative.

Advanced replacements can be shipped to your location when the product is covered under warranty and when

a replacement product is in stock.

lAdvanced replacements can be expedited at the request of the contractor. Shipping costs associated with this

process are the responsibility of the contractor.

lProducts returned using the advanced replacement process must be received within 30 days of the RMA issue date.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 9

Introduction

OVERVIEW

Media Gateway Panel Module

S788

The Media Gateway™ is a communication panel module for the FireNET L@titude Fire Alarm ControlPanel. It

provides connectivity to a remote monitoring center via Sur-Gard Fibro or dial-up. SIA is the recommended

format for usage, but Contact ID is also supported. Transmission can be made through one or two telephone

lines, and/or IP through Ethernet. Standard reporting codes have been pre-defined, although the user may

customize these codes through the Loop Explorer 2 programming application.

System Information

The System Information section of the panel GUI provides the following information about the Media Gateway's

configuration.

lMedia Gateway Version

lMedia Gateway IP

lMedia Gateway MACAddress

lMedia Gateway DNS Server IP

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 10

Overview

Voice Evacuation Systems

The Voice Evacuation interface allows electronics to interface between Media Gateway and VoiceAlert. This

interface provides an activation link between the panel and the voice evacuation system without the use of

relays. VoiceAlert can be enabled and disabled via LE2 or the panel GUI. Hochiki HMXfirmware is required for

the Media Gateway interface.

MCE (Graphics / ThirdParty)

The MCE (Monitoring and Control Equipment) protocol is used to send events from the Media Gateway to the

connected equipment. The purpose of this protocol is to allow a network of fire panels to share events and to

maintain a common list of active events with MCE devices. It also allows the sharing of configuration data and

querying the status of individual devices. Additionally, commands to perform control actions, such as silence

buzzer, can be sent from MCE to the network of panels. MCE can be enabled and disabled via LE2 or the panel

GUI.

This is a client/server protocol, based on a TCP/IPv4 connection. The “server” will be listening for connections.

The “client” will connect to the “server” when it has data to send. The Media Gateway will act as a “server” and

will accept connections from MCE devices which will act as a “client”.

The Media Gateway IP settings can be configured using LE2 or the panel GUI for either DHCP or manual

settings. The MCE will connect to the Media Gateway using a direct TCP/IP link over Ethernet.

Central Station Reporting

Two methodologies are supported for central station reporting: telephone dialing and Sur-Gard FIBRO

(IPreporting). Two lines are supported for dialing. Sur-Gard FIBRO is a proprietary IPreporting format designed

for use with a Sur-Gard IP central station receiver. A combination of both methods is also supported, with one

acting as a backup for the other.

In any of the formats, the panel nodes are reported. For example, in a network system with 40 panels, only 1

account number is required and the node that has the activation or restore will be reported in a separate field.

Codes reported to the central station are factory default fixed. In order to modify, refer to the Central Station

Reporting Tables. Reporting codes forSIAand Contact IDdefault to the most common options, but can be

customized. CentralStation Reporting can be enabled and disabled via LE2 or the panel GUI.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 11

Overview

INSTALLATION

This section provides instructions for connecting cables, mounting, and testing the Media Gateway Panel Module

for installation. There can only be one Media Gateway per network.

qNotify the monitoring center and location security that the FireNET L@titude Fire Alarm ControlPanel will be

temporarily out of service.

qRemove the module from its packaging and check its contents.

qMake phone line connections (if used) as shown in Connecting Communications.

qRemove AC and battery power from the panel.

qInstall the module into slot F on the Main Back Board.

qInsert the Ethernet cable (if used)to the jack on the Media Gateway Panel Module.

qRestore AC and battery power.

qWait for the panel start-up process to complete. Refer to the FireNET L@titude Fire Alarm ControlPanel

Installation Manual (MAN-1431HA) for more information.

qConfigure the module using Loop Explorer 2 or the panel GUI.

qTest communication from the panel via the LEDStatus Indicators.

Install this product in accordance with NFPA 72, the National Electrical Code, and all local codes.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 12

Installation

WARNING! The module must be installed by personnel familiar with electronic components. Electronic

components within the module are vulnerable to damage from electrostatic discharge. Ground straps must be worn by

installers before handling to prevent electrostatic discharge damage.

Before You Begin

Before you begin the installation, take a few minutes to review the installation information, gather the required

items, and complete the tasks listed below to make the installation as quick and easy as possible. Acquire the

following items that are not included with the Media Gateway Panel Module, but may be required for installation:

lGround Strap - A ground strap is required for handling circuit boards. The ground strap is not provided in the

packaging of the Media Gateway Panel Module.

Setting the Address

The Media Gateway Panel Module is addressed internally and will not conflict with other installed, addressable

modules.

Panel Module Placement

The Media Gateway Panel Module must be installed into Slot F.

To install modules on the FireNET L@titude Fire Alarm ControlPanel:

1. Disconnect AC power and standby batteries prior to performing the module installation.

2. Remove the retaining screw and plastic cover.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 13

Installation

3. Remove the panel module from the protective packaging using adequate electrostatic protection.

4. Point the conductor side of the panel module toward the backplate.

5. Insert the notched end of the panel module in the metal guide notch of the backplate at an angle, as shown.

The photo above is an example of panel module placement and may not be representative of the specific module

and slot placement described in this guide. Refer to the checklist above for details on placement.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 14

Installation

6. Rotate the panel module until all conductors are securely inserted into connectors of the Main Back Board.

7. Replace the cover onto the Main Back Board.

8. Reconnect the batteries and restore ACpower.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 15

Installation

Wiring

Media Gateway Dialer Wiring

Terminal View

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 16

Installation

Off-Premises Signaling

The image shown is an example of wire routing for two

phone lines and an network connection. The following

configurations are possible when wiring the Media Gateway

for Off-Premises Signaling.

l2 phone lines and 1 network connection

l2 phone lines

l1 phone line and 1 network connection

la network connection only

l1 phone line only

To accommodate the plastic cover, route ethernet cabling

through the space between the screw terminals as shown

above.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 17

Installation

Ethernet Cable Routing

The ethernet cable entering the cabinet must be separate from all other wiring in the enclosure with a minimum

distance of 0.25". Phone line connections require surge protection. Install a CAT5eSurgeProtector (Black Box

SP512A-R3) when wiring the Media Gateway Panel Module as shown.

To accommodate the plastic cover, route ethernet cabling through the space between the screw terminals as

shown above.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 18

Installation

Voice Evacuation System Wiring

FireNET L@titude Fire Alarm ControlPanel connected to the VoiceAlert System

Terminal 14 of slot F is the Media Gateway's RS-232 output and should be used when connecting to a

VoiceAlert System.

IMPORTANT! When connected to a VoiceAlert system using RS-232, connections to an RS-485 cannot be used.

For example, if using Evax and MCE, the ethernet connection must be used for MCE functionality since Evax will be

using RS-232.

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 19

Installation

Monitoring and Control Equipment Wiring

RS-485

MCEWiring via RS-485

Terminals 15 (A)and 16 (B) of slot F is the Media Gateway's RS-485 output and should be used when

connecting to third-party equipment (MCE devices).

IMPORTANT! When connected to a third-party device using RS-485, connections to RS-232 cannot be used.

Therefore, an Evax system cannot be connected in this scenario.

Ethernet Connection

Hochiki America Corporation

Media Gateway Panel Module (S788) Functionality and

Configuration Guide

Version 1.00 |March 2021 |MAN-1483HA

Page 20

Installation

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Hochiki Media Gateway Panel Module (5788) Functionality and Configuration Guide Installation guide

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