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Hochiki Media Gateway Panel Module (5788) Functionality and Configuration Guide Installation guide

  • Hello! I'm your chat assistant, and I've reviewed the Functionality and Configuration Guide for the Media Gateway Panel Module S788. This guide covers the installation, configuration, and troubleshooting of the module which includes its connectivity to a remote monitoring center via Sur-Gard Fibro or dial-up, as well as its support for SIA and Contact ID formats. I am ready to assist you with any questions you may have about this device and its functionalities.
  • What are the supported reporting formats?
    Can the reporting codes be modified?
    What type of connection can be used for remote monitoring?
    Does the module support voice evacuation systems?
    Can the module share information with other devices?
Version 1.00 |March 2021 |MAN-1483HA
Media Gateway Panel Module
(S788) Functionality and
Configuration Guide
CONTENTS
Contents 2
Compliance 7
Underwriters Laboratories (UL) 7
FCC 7
Installation 7
Introduction 8
Technical Support 8
Return Material Authorization (RMA) 8
Warranty Service 9
Advanced Replacements 9
Overview 10
System Information 10
Voice Evacuation Systems 11
MCE (Graphics / ThirdParty) 11
Central Station Reporting 11
Installation 12
Before You Begin 13
Setting the Address 13
Panel Module Placement 13
Wiring 16
Media Gateway Dialer Wiring 16
Terminal View 16
Off-Premises Signaling 17
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 2
Contents
Ethernet Cable Routing 18
Voice Evacuation System Wiring 19
Monitoring and Control Equipment Wiring 20
RS-485 20
Ethernet Connection 20
Complete System Wiring Diagrams 22
Testing the Installation 24
For Off-Premises Signalling 24
Configuration Via Panel GUI 25
Account <#> Buttons 26
AC Fail Delay 28
Phone Line <#> 29
LAN Settings 30
MCE Settings 31
ULCompliance Limitations 31
Configuration via LE2 32
Dialer Tab 33
Accounts Tab 35
LANTab 37
Graphics/Third Party Tab 39
Advanced Configuration Tab 41
ULCompliance Limitations 41
Troubleshooting 43
Comms Trouble 43
Advanced Configuration 44
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 3
Contents
Table Features 45
User Access Levels 47
Column Descriptions 48
Add New Row Walkthrough Example 49
SIACode 50
Contact ID 50
Using Templates 51
ImportWithin the Advanced ConfigurationTab 51
Save Templates within the Advanced Configuration Tab 51
Export the Custom Table to .xml / .csv 52
Transfer the Custom Table from the Media Gateway 53
Receive the Custom Table from the Media Gateway 53
Transfer the Custom Table to the Media Gateway 53
TemplatesManager 54
Edit, Save, and Delete within the Template Manager 54
New Template 55
New Template Based On Existing (Recommended) 55
Edit Existing Template 56
Saving a Template 56
Delete Template 56
Export the Custom Table to .xml / .csv 56
Appendix A: Updating Firmware 58
Appendix B: Transport Method Configuration Examples 62
Phone Line Only 63
DialerTab 63
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 4
Contents
Accounts Tab 64
FIBRO Only 65
Dialer Tab 65
Accounts Tab 66
LANTab 67
FIBRO and Phone Line 68
Dialer Tab 68
Accounts Tab 1 69
Accounts Tab 2 70
LANTab 71
Appendix C: Protocol Formatting 72
Contact ID 73
Point 73
Simple Reporting 73
Detailed Reporting 74
Zone 74
Simple Reporting 74
Detailed Reporting 75
SIA 76
Point 76
Example 1: [#001001|Nri0003/pi0001/FA0750] 77
Example 2: [#001001|Nri0001/pi0000/FT0043] 77
Zone 77
[#001001|Nri0001/FA0000] 77
Appendix D: Reporting Format Examples 79
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 5
Contents
Alternating Phone Lines 80
Appendix E: Contact IDTables 81
Appendix F: Receiver Testing 112
Index 113
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 6
Contents
COMPLIANCE
Underwriters Laboratories (UL)
Fire Alarm Subassembly
Hochiki America Corporation
FCC
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCCRules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the Installation Manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense. Any
changes or modifications not expressly approved by Hochiki America Corporation could void the user's authority
to operate this equipment under the rules and regulations of the FCC.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Installation
Install this product in accordance with NFPA 13, NFPA 72, NFPA 70, and NEC 70 and all local codes.
All field wiring should be installed using fire rated cables according to the NFPA 72. Riser conductors shall be
installed in accordance with the survivability from attack by fire requirements in National Fire Alarm Code, NFPA
72, Section 12.3. Riser conductors shall employ either a 2 hour rated cable system, or meet requirements
approved by the AHJ.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 7
Compliance
INTRODUCTION
Technical Support
For technical support, contact Hochiki America at 800.845.6692 or technicalsupport@hochiki.com. Hochiki
technical support is available Monday through Friday, 7:00AM to 5:00PM, PST.
Prior to contacting technical support, have the following information available:
nProduct part number
nPurchase order or order number
nProduct serial number
nCurrent function of the product
nExpected function of the product
nInstallation of the product
Return Material Authorization (RMA)
Contact Technical Support to obtain an RMAfor any product to be returned. Returns will not be accepted
without an accompanying RMA number. An RMA number is assigned when:
lTech Support acknowledges a possible product failure.
lA product was damaged during shipping
lAn incorrect product was shipped
lAn order was placed using an incorrect part number *
lAn order was placed using an incorrect part quantity *
lAn order is no longer required *
* Restocking fees may apply.
All returned products are tested to confirm operating failures experienced in the field. If the product is found to be
functional, contractors must absorb expenses for return shipping, as well as the cost and shipping of the
advanced replacement product.
Prominently display the RMA number on all packages sent for return.
Ship all return products to:
Attention: RMA # _____________
Hochiki America
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 8
Introduction
7051 Village Park Drive, Suite 100
Buena Park, CA90621
Warranty Service
Technical Support can replace or repair a defective product when the original purchase is within the warranty
period defined in the sales contract. Check your contract for more information, or contact your sales
representative about your specific warranty period.
Advanced Replacements
Products that fail to operate in the field can be replaced quickly using the advanced replacement process. The
advanced replacement process is available to all contractors who maintain an acceptable line of credit.
Initiate the advanced replacement process by requesting an RMA number from a Tech Support representative.
Advanced replacements can be shipped to your location when the product is covered under warranty and when
a replacement product is in stock.
lAdvanced replacements can be expedited at the request of the contractor. Shipping costs associated with this
process are the responsibility of the contractor.
lProducts returned using the advanced replacement process must be received within 30 days of the RMA issue date.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 9
Introduction
OVERVIEW
Media Gateway Panel Module
S788
The Media Gateway™ is a communication panel module for the FireNET L@titude Fire Alarm ControlPanel. It
provides connectivity to a remote monitoring center via Sur-Gard Fibro or dial-up. SIA is the recommended
format for usage, but Contact ID is also supported. Transmission can be made through one or two telephone
lines, and/or IP through Ethernet. Standard reporting codes have been pre-defined, although the user may
customize these codes through the Loop Explorer 2 programming application.
System Information
The System Information section of the panel GUI provides the following information about the Media Gateway's
configuration.
lMedia Gateway Version
lMedia Gateway IP
lMedia Gateway MACAddress
lMedia Gateway DNS Server IP
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 10
Overview
Voice Evacuation Systems
The Voice Evacuation interface allows electronics to interface between Media Gateway and VoiceAlert. This
interface provides an activation link between the panel and the voice evacuation system without the use of
relays. VoiceAlert can be enabled and disabled via LE2 or the panel GUI. Hochiki HMXfirmware is required for
the Media Gateway interface.
MCE (Graphics / ThirdParty)
The MCE (Monitoring and Control Equipment) protocol is used to send events from the Media Gateway to the
connected equipment. The purpose of this protocol is to allow a network of fire panels to share events and to
maintain a common list of active events with MCE devices. It also allows the sharing of configuration data and
querying the status of individual devices. Additionally, commands to perform control actions, such as silence
buzzer, can be sent from MCE to the network of panels. MCE can be enabled and disabled via LE2 or the panel
GUI.
This is a client/server protocol, based on a TCP/IPv4 connection. The “server” will be listening for connections.
The “client” will connect to the “server” when it has data to send. The Media Gateway will act as a “server” and
will accept connections from MCE devices which will act as a “client”.
The Media Gateway IP settings can be configured using LE2 or the panel GUI for either DHCP or manual
settings. The MCE will connect to the Media Gateway using a direct TCP/IP link over Ethernet.
Central Station Reporting
Two methodologies are supported for central station reporting: telephone dialing and Sur-Gard FIBRO
(IPreporting). Two lines are supported for dialing. Sur-Gard FIBRO is a proprietary IPreporting format designed
for use with a Sur-Gard IP central station receiver. A combination of both methods is also supported, with one
acting as a backup for the other.
In any of the formats, the panel nodes are reported. For example, in a network system with 40 panels, only 1
account number is required and the node that has the activation or restore will be reported in a separate field.
Codes reported to the central station are factory default fixed. In order to modify, refer to the Central Station
Reporting Tables. Reporting codes forSIAand Contact IDdefault to the most common options, but can be
customized. CentralStation Reporting can be enabled and disabled via LE2 or the panel GUI.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 11
Overview
INSTALLATION
This section provides instructions for connecting cables, mounting, and testing the Media Gateway Panel Module
for installation. There can only be one Media Gateway per network.
qNotify the monitoring center and location security that the FireNET L@titude Fire Alarm ControlPanel will be
temporarily out of service.
qRemove the module from its packaging and check its contents.
qMake phone line connections (if used) as shown in Connecting Communications.
qRemove AC and battery power from the panel.
qInstall the module into slot F on the Main Back Board.
qInsert the Ethernet cable (if used)to the jack on the Media Gateway Panel Module.
qRestore AC and battery power.
qWait for the panel start-up process to complete. Refer to the FireNET L@titude Fire Alarm ControlPanel
Installation Manual (MAN-1431HA) for more information.
qConfigure the module using Loop Explorer 2 or the panel GUI.
qTest communication from the panel via the LEDStatus Indicators.
Install this product in accordance with NFPA 72, the National Electrical Code, and all local codes.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 12
Installation
WARNING! The module must be installed by personnel familiar with electronic components. Electronic
components within the module are vulnerable to damage from electrostatic discharge. Ground straps must be worn by
installers before handling to prevent electrostatic discharge damage.
Before You Begin
Before you begin the installation, take a few minutes to review the installation information, gather the required
items, and complete the tasks listed below to make the installation as quick and easy as possible. Acquire the
following items that are not included with the Media Gateway Panel Module, but may be required for installation:
lGround Strap - A ground strap is required for handling circuit boards. The ground strap is not provided in the
packaging of the Media Gateway Panel Module.
Setting the Address
The Media Gateway Panel Module is addressed internally and will not conflict with other installed, addressable
modules.
Panel Module Placement
The Media Gateway Panel Module must be installed into Slot F.
To install modules on the FireNET L@titude Fire Alarm ControlPanel:
1. Disconnect AC power and standby batteries prior to performing the module installation.
2. Remove the retaining screw and plastic cover.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 13
Installation
3. Remove the panel module from the protective packaging using adequate electrostatic protection.
4. Point the conductor side of the panel module toward the backplate.
5. Insert the notched end of the panel module in the metal guide notch of the backplate at an angle, as shown.
The photo above is an example of panel module placement and may not be representative of the specific module
and slot placement described in this guide. Refer to the checklist above for details on placement.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 14
Installation
6. Rotate the panel module until all conductors are securely inserted into connectors of the Main Back Board.
7. Replace the cover onto the Main Back Board.
8. Reconnect the batteries and restore ACpower.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 15
Installation
Wiring
Media Gateway Dialer Wiring
Terminal View
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 16
Installation
Off-Premises Signaling
The image shown is an example of wire routing for two
phone lines and an network connection. The following
configurations are possible when wiring the Media Gateway
for Off-Premises Signaling.
l2 phone lines and 1 network connection
l2 phone lines
l1 phone line and 1 network connection
la network connection only
l1 phone line only
To accommodate the plastic cover, route ethernet cabling
through the space between the screw terminals as shown
above.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 17
Installation
Ethernet Cable Routing
The ethernet cable entering the cabinet must be separate from all other wiring in the enclosure with a minimum
distance of 0.25". Phone line connections require surge protection. Install a CAT5eSurgeProtector (Black Box
SP512A-R3) when wiring the Media Gateway Panel Module as shown.
To accommodate the plastic cover, route ethernet cabling through the space between the screw terminals as
shown above.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 18
Installation
Voice Evacuation System Wiring
FireNET L@titude Fire Alarm ControlPanel connected to the VoiceAlert System
Terminal 14 of slot F is the Media Gateway's RS-232 output and should be used when connecting to a
VoiceAlert System.
IMPORTANT! When connected to a VoiceAlert system using RS-232, connections to an RS-485 cannot be used.
For example, if using Evax and MCE, the ethernet connection must be used for MCE functionality since Evax will be
using RS-232.
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 19
Installation
Monitoring and Control Equipment Wiring
RS-485
MCEWiring via RS-485
Terminals 15 (A)and 16 (B) of slot F is the Media Gateway's RS-485 output and should be used when
connecting to third-party equipment (MCE devices).
IMPORTANT! When connected to a third-party device using RS-485, connections to RS-232 cannot be used.
Therefore, an Evax system cannot be connected in this scenario.
Ethernet Connection
Hochiki America Corporation
Media Gateway Panel Module (S788) Functionality and
Configuration Guide
Version 1.00 |March 2021 |MAN-1483HA
Page 20
Installation
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