NCR 5972‐2400 User manual

NCR59722x20Customer

Display

Release2.0

UserʹsGuide

BD20‐1372‐A

IssueF

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCRisaregisteredtrademarkofNCRCorporation.

ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,

andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior

notice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedby

NCRinallpartsofthe

world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,

consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,

organization,

andvalueofthisbook.

Addresscorrespondenceto:

Manager,InformationProducts

NCRCorporation

2651SatelliteBlvd.

Duluth,GA30096

Copyright©1999

ByNCRCorporation

Dayton,OhioU.S.A.

AllRightsReserved

Preface

Thismanualisforhardwareinstaller/servicepersonnel,system

integrators,fieldengineers,andprogrammers.

Safety Requirements

Warning: This device does not contain any user serviceable parts

and should only be serviced by a qualified service technician.

Caution: Thisdeviceshouldonly bepoweredbya(SELV)Safety

ExtraLowVoltagepowersupplysourcewithanavailablepowerlevel

of5amperesorless,andsuitableforthecountry ofinstallation.The

powersourcemustbecertifiedbytheappropriatesafetyagencyforthe

countryofinstallation.



LematérieldoitêtrereliéselectriquementaucircuitåTrèsBasse

TensiondeSécurité(TBTS)ayantunelimitede5ampères

correspondantdefaçonsatisfaisanteetacceptabledanslepaysoùle

matérieldoitêtreinstallé.Lesourced’alimentationdoitêtreapprovée

paruneagencedenormalisationappropriéeetacceptable

danslepays

oùlematérieldoitêtreinstallé.

Caution: Forcontinuedprotectionagainstriskoffire,replaceonly

withthesametypeandratingsoffuse.

Pourpréveniretvousprotégercontreunrisquedefeu,remplacerla

fusibleavecuneautrefusibledemêmetype,seulement.

Caution: Thepowersupply

cordisusedasthemaindisconnect

device.Ensurethatthesocketoutletislocated/installednearthe

equipmentandiseasilyaccessible.

Lecordond’alimentationestutilisécommeinterrupteurgénéral.La

prisedecourantdoitetrêsituéeouinstalléeaproximitédumatérielet

êtrefaciled’accés.

0-2 Chapter 1: Introduction



Chapter 1: Introduction 0-3

Table of Contents

Chapter1:Introduction

Models ....................................................................................................1‐1

Features ..................................................................................................1‐1

VFDModels ....................................................................................1‐1

Hardware ....................................................................................1‐1

Software.......................................................................................1‐2

LCDModels ....................................................................................1‐3

Hardware ....................................................................................1‐3

Software.......................................................................................1‐3

Chapter2:SitePreparation

PhysicalEnvironment ..........................................................................2‐1

WorkingRange ...............................................................................2‐1

StorageEnvironment .....................................................................2‐2

TransitEnvironment ......................................................................2‐2

Dimensions......................................................................................2‐3

VFDModels ................................................................................2‐3

LCDModels................................................................................2 ‐6

ElectricalEnvironment.........................................................................2‐7

VFDACPowerRequirements......................................................2‐7

VFDDCPowerRequirements......................................................2‐7

LCDACPowerRequirements......................................................2‐7

LCDDCPowerRequirements......................................................2‐7

OperationalEnvironment....................................................................2‐7

SystemConfiguration ....................................................................2‐7

MountingHoleDimensions ................................................................2‐8

0-4 Chapter 1: Introduction

Chapter3:Installation

InstallingtheCustomerDisplay .........................................................3‐1

SELVPowerSourceWarning .......................................................3‐1

InstallationGoal..............................................................................3‐2

CableRequirements .......................................................................3‐2

PowerSupplyChoices...................................................................3‐3

InstallationProcedures ..................................................................3‐3

NCR5952/5962IntegratedMount ...........................................3‐3

RS‐232SerialInterface ...............................................................3‐4

Diagnostics.............................................................................................3‐5

Micro‐controllerTest......................................................................3‐5

ExternalMemoryTestCharacter(VFDOnly)............................3‐5

PixelTest..........................................................................................3‐6

FirmwarePartNumberDisplay...................................................3‐6

Chapter4:ProgrammingSetUp

Host/RetailDisplayCommandInterface ..........................................4‐1

RetailDisplayCommands...................................................................4‐2

ResetDisplay...................................................................................4‐4

EraseDisplay...................................................................................4‐5

SetDiagnosticStateOn ..................................................................4‐5

SetDisplayStateOn.......................................................................4‐6

SetLowPowerStateOn ................................................................4‐6

EnableCursor..................................................................................4‐7

DisableCursor ................................................................................4‐7

SetScreenSaveBlank.....................................................................4‐8

SetScreenSaveWalk .....................................................................4‐8

TurnOnScreenSave......................................................................4‐9

DisableScreenSaveOption ..........................................................4‐9

Chapter 1: Introduction 0-5

EnableCharacterBlink ..................................................................4‐9

DisableCharacterBlink ...............................................................4‐10

MoveCursorLeft..........................................................................4‐10

MoveCursorRight.......................................................................4‐10

MoveCursorUp ...........................................................................4‐11

MoveCursorDown ......................................................................4‐11

MoveCursorToSpecifiedPosition ...........................................4‐12

BrightnessAdjustment ................................................................4‐13

ReadDisplayIDByte...................................................................4‐13

ReadDisplayIDString ................................................................4‐14

DisplayESCCharacter.................................................................4‐14

SelectCharacterSetn...................................................................4‐14

CharacterSets ......................................................................................4‐15

CodePage850(International) ....................................................4‐15

CodePageKatakana ....................................................................4‐28

CodePage866(Cyrillic) ..............................................................4‐41

Chapter5:Service

SafetyRequirements.............................................................................5‐1

ServicingtheDisplay............................................................................5‐3

NormalOperation ..........................................................................5‐3

TroubleshootingProcedures.........................................................5‐3

ServicingtheVFDorLCD.............................................................5‐4

CleaningtheDisplay......................................................................5 ‐6

0-6 Chapter 1: Introduction

Revision Record

Issue Date Remarks

A Feb97 Firstissue

B Nov98 Updatetoinclude5972‐1100

C Mar99 Added5963IntegratedDisplayMount

D Jan03 Removed5972‐2x00model.Addeddimension

information.

E Feb03 Addedcharactersets.

F June03 AddednewLCDmodels



Chapter 1: Introduction 0-7

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

InformationtoUser

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassA

digitaldevice,pursuanttoPart15ofFCCRules.Theselimitsaredesignedtoprovide

reasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedin

acommercialenvironment.Thisequipmentgenerates,uses,andcan

radiateradio

frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstruction

manual,maycauseharmfulinterferencetoradiocommunications.Operationofthis

equipmentinaresidentialareaislikelytocauseinterferenceinwhichcasetheuser

willberequiredtocorrecttheinterferenceathisownexpense.

NCRisnotresponsibleforanyradioortelevisioninterferencecausedbyunauthorized

modificationofthisequipmentorthe substitutionorattachmentofconnectingcables

andequipmentotherthanthosespecifiedbyNCR.Thecorrectionofinterference

causedbysuchunauthorizedmodification,substitutionorattachmentwillbethe

responsibility

oftheuser.Theuseriscautionedthatchangesormodificationsnot

expresslyapprovedbyNCRmayvoidtheuser’sauthoritytooperatetheequipment.

Canadian Department of Communications

ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissions

fromdigitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadian

DepartmentofCommunications.

Leprésentappareilnumériquen’émetpasdebruitsradioélectriquesdépassantles

limitesapplicablesauxappareilsnumériquesdelaclasseAprescrites

dansle

Règlementsurlebrouillageradioélectriquesédictéparleministrèredes

CommunicationsduCanada.

Voluntary Control Council For Interference (VCCI)



0-8 Chapter 1: Introduction



Chapter 1: Introduction

Models

TheNCR5972CustomerDisplayisdesignedtobeanoptionaldisplay

devicefortheNCRretailterminals.Itcanalsoserveasadisplayfor

anyindustry‐standardPC.ItisaVacuumFluorescentDisplay(VFD).

• 5972‐10002x20VFD(LightGray)

• 5972‐11002X20VFD(DarkGray,

LowPostMount)

• 5972‐12002x20VFD(LightGray,EuroSymbol) 

• 5972‐13002x20VFD(DarkGray,LowPostMount)

• 5972‐14002x20VFD(CharcoalGray,LowPostMount)

• 5972‐24002x20LCD(LightGray,1mCable)

• 5972‐25002x20LCD(LightGray,4mCable)

Features

VFD Models

Hardware

• ParallelI/ForEIA‐232I/Fsupport

• Thecomponentsforbothinterfacesarepopulatedonone

printedcircuitboard.Bothinterfaces areactive,thoughonly

oneinterfacecanbephysicallyconnectedatatime.Thedisplay 

communicatesviatheinterfaceconnectedtoit.

• Socketfor32KofPROM

foradditionalcharactersets

• Cables

1-2 Chapter 1: Introduction

• PowerSupply

• MountingOptions

 TableMount,LightGray,16‐in.Post

 TableMount, LightGray,8‐in.Post

 TableMount,LightGray,NoPost

• RemoteMount,8‐in.Post,LightGray

• RemoteMount,8‐in.Post,DarkGray

• IntegratedMount,

TelescopingPost,CharcoalGrayfor7458

• IntegratedMount,TelescopingPost,LightGrayfor5964

• IntegratedMount,TelescopingPost,LightGray

• NoMount

Software

• VFDcontrolof7x9pixelcharacters

• ParallelI/F

• EIA‐232SerialI/F(9600BPS,8bitcharacter,noparity,1stopbit)

• Diagnostics

• Supportfor19charactersets

• 3Charactersetsinbaseunit

• CodePage858(International)

• Katakana

• CodePage866(Cyrillic)

• Socketallowsforsupportofupto16additional charactersets

Chapter 1: Introduction 1-3

LCD Models

Hardware

• Cables

• PowerSupply

• MountingOptions

 TableMount,LightGray,16‐in.Post

 TableMount,LightGray,8‐in.Post

 TableMount,LightGray,NoPost

• RemoteMount,8‐in.Post,LightGray

• IntegratedMount,TelescopingPost,LightGrayfor5964

• IntegratedMount,TelescopingPost,LightGray

• NoMount

Software

• PoweredRS‐232I/F

• Diagnostics

• 1Charactersetinbaseunit

• CodePage858(International)

1-4 Chapter 1: Introduction



Chapter 2: Site Preparation

Thischapterdescribestheinstallationprocessincludingsite

considerations,operatingconditions,mountingoptions,and

connections.

Physical Environment

Theworkingrange,storage,andtransitenvironmentsarepresentedin

thefollowingtables.

Working Range

Condition Range

Tem

p

erature 10°Cto40°C

(

50°Fto104°F

)



Tem

p

eratureChan

g

e 10°C(18°F)/Hour

Humidit

y

Ran

g

e 20%to80%(NoCondensation)

Humidit

y

Chan

g

e 10%/hour

BarometricPressure 105,000Pato69000Pa



Note: Condensationmayoccurwhenequipmentistransferredfrom

coldtowarmareasduringshipment.Theequipmentdesignshall

permitoperationaftercondensationhasoccurred,adryingoutprocess

hasbeenaccomplished,andtheequipmentstabilizedtotheoperating

environment.

2-2 Chapter 2: Site Preparation

Storage Environment

Forperiodsuptothreemonths:

Condition Range

Tem

p

erature‐10°Cto50°C

(

14°Fto120°F

Humidit

y

10%to90%RH

BarometricPressure 105,000to70,000Pa

Transit Environment

Forperiodsuptooneweek:

Condition Range

Tem

p

erature‐40°to60°C

(

‐40°Fto140°F

)



Humidit

y

5%to95%RH

BarometricPressure 105,000to70,000Pa



Chapter 2: Site Preparation 2-3

Dimensions

VFD Models

Desktop Mount

17241

262 mm

(10.3 in.)

162 mm

(6.4 in.)

173 mm

(6.8 in.)

119 mm

(4.7 in.)

30 mm

(1.2 in.)

178 mm

(7.0 in.)



2-4 Chapter 2: Site Preparation

16-Inch Post

262 mm

(10.3 in.)

15708

95 mm

(3.75 in.)

561 mm

(22.1 in.)

30 mm

(1.2 in.)

119 mm

(4.7 in.)

95 mm

(3.75 in.)



Chapter 2: Site Preparation 2-5

8-Inch Post

20131a

95 mm

(3.75 in.)

356 mm

(14.1 in.)

262 mm

(10.3 in.)

119 mm

(4.7 in.)

356 mm

(14.1 in.)

30 mm

(1.2 in.)

95 mm

(3.75 in.)



2-6 Chapter 2: Site Preparation

LCD Models

Desktop Mount

15412

173 mm

(6.8 in.)

139 mm

(5.5 in.)

30 mm

(1.2 in.)

178 mm

(7.0 in.)

68 mm

(2.6 in.)

178 mm

(7.0 in.)



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