LG-Ericsson W-Soho Operating instructions

Brand: LG-Ericsson

Model: W-Soho

Category: IP phones

Type: Operating instructions

INSTALLATION & OPERATION

MANUAL

Installation & Operation Manual

This material is copyrighted by LG-Ericsson Co. Ltd. (LGE). Any unauthorized reproductions, use

or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright

Laws. LGE reserves the right to make changes in specifications at any time without notice. The

information furnished by LGE in this material is believed to be accurate and reliable, but is not

warranted to be true in all cases.

All other brand and product names are trademarks or registered trademarks of their respective

companies.

For service and technical enquiries, contact your point of purchase/authorised LG-

Ericsson Dealer or Retailer in the first instance.

Technical assistance is available from Aria Technologies from 8.30am to 5.00pm eastern

standard/daylight saving time. Monday – Friday on 1 902-297-646 at a cost of approximately

$1.50/min.

The method of signalling and connection between the devices is 1.88 – 1.89GHz SHF radio

transmission, utilizing Digital Enhanced Cordless Telecommunications (DECT) technology.

The products are fully compliant with Radiocommunications (Digital Cordless

Communications Devices — DECT Devices) Standard 2007 made by Australian

Communications And Media Authority under subsection 162 (1) of the

Radiocommunications Act 1992. As with any radio technology, reception distance, quality

and performance are subject to local topographical and environmental conditions such as

shielding (e.g. concrete , metal, earth etc), electrical interference (power transmission,

trains/trams, motors, machinery etc) and R interference (radio, TV, wireless devices

etc).Therefore no guarantee’s are given or inferred that the system and/or devices will work

in accordance with optimum operating specifications under all conditions, or be free from

interference under any conditions.

For maximum range keep the base antenna free of any obstruction.

Installation & Operation Manual

Revision History

ISSUE

DATE

Contents of Changes

1.0

1.1

1.2

1.3

February 2010

March 2010

September 2010

February. 2011

Initial release

Software update included

Update

Branding Update

Installation and Operation Manual

Table of Contents

1 INTRODUCTION.................................................................................... 1

1.1 Manual Usage ............................................................................................... 1

1.2 Package Contents ........................................................................................ 1

1.3 Configuration ................................................................................................ 2

1.4 System Capability ......................................................................................... 1

1.4.1 Description ................................................................................................................... 1

1.5 Important Safety Information ....................................................................... 2

1.5.1 Installation and Environment ....................................................................................... 2

1.5.2 Electrical Considerations ............................................................................................. 2

1.5.3 Precaution .................................................................................................................... 3

1.5.4 Caution ......................................................................................................................... 3

2 INSTALLATION ..................................................................................... 4

2.1 Pre-Installation .............................................................................................. 4

2.1.1 Safety Installation Instructions ..................................................................................... 4

2.2 Battery Installation ....................................................................................... 5

2.2.1 GDC-400H Handset Battery Installation ...................................................................... 5

2.2.2 GDC-450H Handset Battery Installation ...................................................................... 6

2.3 LWS-BS, Handset and Peripheral Connections ........................................ 8

2.3.1 FAX Connection ........................................................................................................... 9

2.3.2 AC/DC Adapter Connection ......................................................................................... 9

2.3.3 LWS-WK Connection ................................................................................................. 10

2.3.4 Wireless Handset Connection ................................................................................... 10

2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK) ............................................... 12

2.4 Hardware Installation ................................................................................. 13

2.4.1 Wall Mount of the LWS-BS or the LWS-WK .............................................................. 13

2.5 Component Description ............................................................................. 14

2.5.1 LWS-BS Description .................................................................................................. 14

2.5.2 LWS-WK Description ................................................................................................. 15

2.5.3 Wireless Handset Description ................................................................................... 16

2.6 Hardware Initialization ................................................................................ 17

2.6.1 LWS-BS and LWS-WK .............................................................................................. 17

2.6.2 Wireless Handset ....................................................................................................... 17

2.7 Display ......................................................................................................... 17

Installation and Operation Manual

2.7.1 LCD Specification ...................................................................................................... 17

2.7.2 LCD Display ............................................................................................................... 18

2.8 Keypad Description .................................................................................... 20

2.8.1 LWS-BS ..................................................................................................................... 20

2.8.2 LWS-WK .................................................................................................................... 20

2.8.3 GDC-400H/450H Wireless Handset .......................................................................... 21

2.9 LED Operation Description ........................................................................ 23

2.9.1 LWS-BS and Wireless Keyset ................................................................................... 23

2.10 Configuration ............................................................................................ 24

2.10.1 Country code ........................................................................................................... 24

2.10.2 LWS-BS Date and Time .......................................................................................... 24

2.11 Terminal Registration and Termination .................................................. 24

2.11.1 Registering the GDC-400H/450H / LWS-WK to LWS-BS ....................................... 25

2.11.2 Terminating a Registration....................................................................................... 26

2.12 Menu Trees ................................................................................................ 28

2.12.1 LWS-BS Menus ....................................................................................................... 28

2.12.2 LWS-WK Menus ...................................................................................................... 28

2.13 System Capacities .................................................................................... 29

3 OPERATION INSTRUCTIONS ........................................................... 30

3.1 Call Forward ................................................................................................ 30

3.2 Call Pick-up ................................................................................................. 31

3.2.1 Call Pick-Up ............................................................................................................... 31

3.2.2 Directed Call Pick-Up ................................................................................................. 31

3.3 Call Transfer ................................................................................................ 32

3.4 Call Waiting/Camp-On ................................................................................ 33

3.5 LINE Access ................................................................................................ 33

3.6 Three-Party Voice Conference .................................................................. 34

3.7 Directory ...................................................................................................... 35

3.8 DND(Do Not Disturb) .................................................................................. 35

3.9 Headset Compatibility ................................................................................ 36

3.10 Hold ............................................................................................................ 37

3.10.1 Hold .......................................................................................................................... 37

3.10.2 Hold Recall ............................................................................................................... 38

3.10.3 Automatic Hold ........................................................................................................ 38

Installation and Operation Manual

iii

3.11 CID Blacklist .............................................................................................. 38

3.12 Allowed/Denied Number .......................................................................... 39

3.13 MOH (Music-On-Hold) .............................................................................. 39

3.14 Speed Dial ................................................................................................. 40

3.14.1 Display Security ....................................................................................................... 40

3.14.2 Station Speed Dial ................................................................................................... 40

3.14.3 System Speed Dial .................................................................................................. 41

3.15 VSF Integrated Auto Attendant/Voice Mail ............................................. 42

3.15.1 VSF .......................................................................................................................... 42

3.15.2 Auto Attendant ......................................................................................................... 42

3.15.3 VSF Voice Mail ........................................................................................................ 43

3.16 Wake-Up Alarm ......................................................................................... 48

3.17 Intercom Call (ICM Call) ........................................................................... 49

3.18 Intercom Call Hold .................................................................................... 50

3.19 Line Ring Assignment .............................................................................. 50

3.20 Night/Weekend mode ............................................................................... 51

3.21 Call Log Display ........................................................................................ 51

3.22 Mute ........................................................................................................... 52

3.23 Tel/Fax Line ............................................................................................... 52

3.24 Feature Code ............................................................................................. 53

4 USEFUL INFORMATION .................................................................... 54

4.1 Trouble shooting ........................................................................................ 54

Installation and Operation Manual

This Installation & Operation Manual is designed to provide general system features and operating instructions

for the LWS (LG-Ericsson Wireless SOHO) System.

This wireless telephone system is compliant to the Digital Enhanced Cordless Telecommunication (DECT)

specification, using carrier frequencies from 1.88GHz to 1.9GHz. It uses Time Division Multiple Access (TDMA)

technology, providing security and protection from eavesdropping. The system utilises duplex communication

between each handset or keyset via the LWS-BS (base).

1.1 Manual Usage

This document provides general information about the installation, description and operation of the LWS system.

While every effort has been made to ensure the accuracy of this information, LG-Ericsson takes no

responsibility for the accuracy or interpretations thereof.

This section is a functional listing of features with the description and operation of each.

The structure is divided into 3 parts as listed:

 Description: explains the nature of the feature.

 Operation: describes how to use the feature.

 NOTE: explains any requirements or constraints of the feature related to its configuration.

1.2 Package Contents

The LWS-BS includes one (1) base station, one (1) AC/DC power adapter, one (1) AC power cord, one

(1)antenna with rubber ring, three (3) line cords, one (1) „Quick User Guide‟ and one (1) CD manual..

Please verify that all parts shown below were provided in the package.

LWS-BS Power Adapter Antenna Line cord

(LWS-BS Unit with Foot) AC power cord

Quick User Guide Manual (CD)

Figure 1.2-1 LWS-BS Package Contents

Installation and Operation Manual

The LWS-WK includes one (1) wireless keyset, one (1) AC/DC power adapter, one (1) AC power cord, and

one (1) „Quick User Guide‟. Verify that all parts shown below were provided in the package.

LWS-WK Power Adapter Quick User Guide

(Wireless Terminal) AC power cord

Figure 1.2-2 LWS-WK Package Contents

1.3 Configuration

The following image depicts a sample configuration using LWS-BS system and wireless phones, LWS-WK

and GDC-400H/450H.

Figure 1.3-1 Sample Configuration

Installation and Operation Manual

1.4 System Capability

1.4.1 Description

 Lines: up to 3

 Cordless Handsets: up to seven cordless handsets (provided separately)

Figure 1.4-1 LWS-BS and GDC-400H/450H

External calls (Line calls): up to 3 supported

Figure 1.4-2 Three (3) External Calls Supported

Internal Calls: Three (3) internal calls can be conducted on six (6) cordless handsets while the LWS-BS

simultaneously makes an external call.

Figure 1.4-3 – Internal Calls Supported

One (1) FAX call or SLT (Single Line Telephone) call can be conducted on the SLT port of the LWS-BS.

LWS-BS

(LWS-BS)

Station 1

Station 2

Station 3

Station 4

Station 5

Station 6

Station 7

External call

on Line 1

External call

on Line 2

External call

on Line 3

External call

on Line 1

External call

on Line 2

External call

on Line 3

External call

on Line x

Installation and Operation Manual

Figure 1.4-4 FAX or SLT call via SLT port of the LWS-BS

1.5 Important Safety Information

Read this information before installing your LWS system. Failure to comply with these guidelines could

prove either dangerous or illegal. This information helps to avoid personal injury, damage to the phone,

or other property damage.

1.5.1 Installation and Environment

1. Install all phones according to the manual, failure to do so could affect product functionality.

2. Do not install phones in direct sunlight so as to ensure full product functionality and fire prevention.

3. Do not install in non-ventilated areas such as the inside of a desk or other enclosure so as to

ensure full product functionality and fire prevention.

4. Do not install the phones near appliances such as a TV, refrigerator, vacuum cleaner, audio

equipment etc. which may cause interference and affect voice quality.

5. Do not install the phones in an excessively dusty area so as to ensure full product functionality, fire

and electrical short prevention.

1.5.2 Electrical Considerations

1. Do not overload the electrical outlet with power cords so as to prevent fire or electric shock.

2. Do not touch the plug with wet hands. Failure to comply may cause electric shock.

3. To disconnect any phone from the electrical socket grasp and pull the plug not the cord. Failure to

comply may cause fire or electric shock.

4. Do not cover the phones or place the phones or power adapter near a heating appliance. Failure

to comply may cause fire or electric shock.

5. Do not place objects on the power cord, or allow the power cord to excessively bend. Failure to

comply may cause fire or electric shock.

6. Do not modify or disassemble the power cord. If power cord or plug is impaired, do not use it.

Failure to comply may cause fire or electric shock.

7. Only clean power cord and plug when not plugged into the outlet, by rubbing the cord with a soft

cloth.. Failure to comply may cause fire or electric shock.

Installation and Operation Manual

1.5.3 Precaution

1. Keep the LWS-BS, the LWS-WK and DECT terminals away from heating appliances and electrical

noise generating devices such as fluorescent lamps microwave ovens and televisions. These

noise sources can interfere with the performance of the LWS system.

2. This system should be kept free of dust, moisture, high temperature (more than 40 degrees) and

vibration, and should not be exposed to direct sunlight.

3. To Clean the LWS-BS, the LWS-WK and DECT Terminals, wipe with a soft cloth only. Do not use

benzene, paint thinner, or an abrasive cleansing powder as these may cause damage to the

system and possible fire or electric shock

1.5.4 Caution

1. If the product casing is broken, disconnect the power supply cord immediately and return the system to

your dealer.

WARNING

Replace batteries only with the same or equivalent type recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instructions

Installation and Operation Manual

2.1 Pre-Installation

Please read the following guidelines concerning installation and connection before installing the LG-

Ericsson Wireless SOHO System. Be sure to comply with any applicable local regulations.

(Note: telephone extension cabling in Australia must be performed by an ACMA (Australian

Communications and Media Authority) registered installer).

2.1.1 Safety Installation Instructions

When installing telephone wiring, basic safety precautions should always be followed to reduce

the risk of fire, electric shock and personal injury:

1. Never install telephone wiring during a lightning storm.

2. Never install a telephone jack in wet locations unless the jack is specifically designed for a wet

environment.

3. Never touch un-insulated telephone wires or terminals unless the telephone line has been

disconnected

Installation and Operation Manual

2.2 Battery Installation

2.2.1 GDC-400H Handset Battery Installation

To install a Battery to the Handset:

1. Remove the battery cover by pressing the latch as shown, and slide down to open.

2. Verify batteries are orientated correctly for polarity when inserting.

3. Close the battery cover and slide it upward until it clicks into place.

Figure 2.2.1-1 Handset Battery Installation

 Purchase new batteries from your LG-Ericsson Service Center.

 The battery has a limited operating life (warranty period for the battery is 6 months from

purchase date).

NOTE:

Installation and Operation Manual

2.2.1.1 GDC-400H Battery Charging

To charge the handset:

1. Place handset on the plugged-in charger for 12 hours before initial use.

Figure 2.2.1.1-1 GDC-400H Handset Battery

Figure 2.2.1.1-1 GDC-400H Handset Battery Charging

2.2.2 GDC-450H Handset Battery Installation

To install a Battery to the Handset:

1. Remove the battery cover by pressing the latch as shown, and slide down to open.

2. Verify batteries are orientated correctly for polarity when inserting.

3. Close the battery cover and slide it upward until it clicks into place.

Figure 2.2.2-1 GDC-450H Handset Battery Installation

Installation and Operation Manual

 Purchase new batteries from your LG-Ericsson Service Center.

 The battery has a limited operating life (warranty period for the battery is 6 months from

purchase date).

2.2.2.1 GDC-450H Battery Charging

To charge the handset:

1. Place handset on the plugged-in charger for 12 hours before initial use.

Figure 2.2.2.1-1 GDC-450H Handset Battery Charging

 The GDC-450H uses an advanced battery charging technology, the battery level is reviewed

every 6 hours causing red recharge light to illuminate briefly

NOTE:

Installation and Operation Manual

2.3 LWS-BS, Handset and Peripheral Connections

To connect the LWS-BS with phone lines and its peripherals:

1. Connect the line cords to the ports on the bottom of the LWS-BS and the other ends to the wall

sockets.

2. Plug the AC/DC Adapter cord and FAX/SLT Line into the bottom of the LWS-BS.

3. Connect the handset curly cord to the handset jack on the bottom of the LWS-BS.

4. Connect the optional Headset to the headphone jack on the bottom of the LWS-BS.

5. Screw the included rubber antenna clockwise onto the terminal at right side of the top of the

LWS-BS

Figure 2.3-1 LWS-BS Connections

 Use only the included LG-Ericsson AC Adapter (SA-B122).

 Using a headset with the LWS-BS is optional.

 Avoid mounting near a TV, another cordless telephone or a microwave oven.

NOTE:

Installation and Operation Manual

2.3.1 FAX Connection

The following figure illustrates how to connect a FAX to the LWS-BS:

2.3.2 AC/DC Adapter Connection

To connect the AC/DC adapter:

1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-BS.

2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail).

Figure 2.3.2-1 AC/DC Adapter Connection

Installation and Operation Manual

2.3.3 LWS-WK Connection

To connect the LWS-WK to be used with the LWS-BS:

1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-WK.

2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail).

3. Connect the handset curly cord to the handset jack on the bottom of the LWS-WK.

4. Connect the optional headset to the headset jack on the bottom of the LWS-WK)

 Use only the included LG-Ericsson AC Adapter (SA-B122).

 Using a headset with the LWS-WK is optional.

 Avoid mounting near TV and another cordless telephone, microwave oven, or personal

computers and other electrical equipment.

Figure 2.3.3-1 LWS-WK Connection

2.3.4 Wireless Handset Connection

To connect a Wireless Handset to be used with the system:

1. Plug in the AC adapter cord to the Handset Charger and plug AC outlet to the power outlet.

2. Use only the included LG-Ericsson AC/DC adapter, which is provided together with GDC-

400H/450H. It is dependent on the country to provide the AC/DC adapter.

NOTE:

Installation and Operation Manual

Figure 2.3.4-1 Wireless Handset Charger Connection: GDC-400H

Figure 2.3.4-2 Wireless Handset Charger Connection: GDC-450H

Warning

Use only the main power adapter

supplied. Any other adapter could

damage your GDC-400H and invalid

ate your warranty

2. To AC OUTLET

1. Adaptor

Installation and Operation Manual

2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK)

When the Foot Stand of either the LWS-BS or the LWS-WK is attached, the angle of the phone can be

adjusted to 35 or 55 degrees.

To install the Foot Stand for a 35-degree angle, perform the following:

Figure 2.3.5-1 Foot Stand Connection (35-degree angle)

To install the Foot Stand for a 55-degree angle, perform the following:

Figure 2.3.5-2 Foot Stand Connection (55-degree angle)

1. Align the top tabs on the foot stand with the slots on the back of the LWS-BS or the LWS-WK.

2. Move the foot stand upward until it clicks into place.

Top tap

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LG-Ericsson W-Soho Operating instructions

Brand: LG-Ericsson

Model: W-Soho

Category: IP phones

Type: Operating instructions

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LG-Ericsson W-Soho Operating instructions

LG-Ericsson W-Soho Operating instructions

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