INSTALLATION & OPERATION
MANUAL
Installation & Operation Manual
Copyright© 2010 LG-Ericsson Co. Ltd. All Rights Reserved
This material is copyrighted by LG-Ericsson Co. Ltd. (LGE). Any unauthorized reproductions, use
or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright
Laws. LGE reserves the right to make changes in specifications at any time without notice. The
information furnished by LGE in this material is believed to be accurate and reliable, but is not
warranted to be true in all cases.
All other brand and product names are trademarks or registered trademarks of their respective
companies.
Installation & Operation Manual
Revision History
ISSUE
DATE
Contents of Changes
1.0
1.1
1.2
February 2010
March 2010
September 2010
Initial release
Software update included
Update
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Table of Contents
1 INTRODUCTION.................................................................................... 1
1.1 Manual Usage ............................................................................................... 1
1.2 Package Contents ........................................................................................ 1
1.3 Configuration ................................................................................................ 2
1.4 System Capability ......................................................................................... 1
1.4.1 Description ................................................................................................................... 1
1.5 Important Safety Information ....................................................................... 2
1.5.1 Installation and Environment ....................................................................................... 2
1.5.2 Electrical Considerations ............................................................................................. 2
1.5.3 Precaution .................................................................................................................... 3
1.5.4 Caution ......................................................................................................................... 3
2 INSTALLATION ..................................................................................... 4
2.1 Pre-Installation .............................................................................................. 4
2.1.1 Safety Installation Instructions ..................................................................................... 4
2.2 Battery Installation ....................................................................................... 5
2.2.1 GDC-400HM Handset Battery Installation ................................................................... 5
2.2.2 GDC-450H Handset Battery Installation ...................................................................... 6
2.3 LWS-BS, Handset and Peripheral Connections ........................................ 8
2.3.1 FAX Connection ........................................................................................................... 9
2.3.2 AC/DC Adapter Connection ......................................................................................... 9
2.3.3 LWS-WK Connection ................................................................................................. 10
2.3.4 Wireless Handset Connection ................................................................................... 10
2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK) ............................................... 12
2.4 Hardware Installation ................................................................................. 13
2.4.1 Wall Mount of the LWS-BS or the LWS-WK .............................................................. 13
2.5 Component Description ............................................................................. 14
2.5.1 LWS-BS Description .................................................................................................. 14
2.5.2 LWS-WK Description ................................................................................................. 15
2.5.3 Wireless Handset Description ................................................................................... 16
2.6 Hardware Initialization ................................................................................ 17
2.6.1 LWS-BS and LWS-WK .............................................................................................. 17
2.6.2 Wireless Handset ....................................................................................................... 17
2.7 Display ......................................................................................................... 17
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2.7.1 LCD Specification ...................................................................................................... 17
2.7.2 LCD Display ............................................................................................................... 18
2.8 Keypad Description .................................................................................... 20
2.8.1 LWS-BS ..................................................................................................................... 20
2.8.2 LWS-WK .................................................................................................................... 20
2.8.3 GDC-400HM/450H Wireless Handset ....................................................................... 21
2.9 LED Operation Description ........................................................................ 23
2.9.1 LWS-BS and Wireless Keyset ................................................................................... 23
2.10 Configuration ............................................................................................ 24
2.10.1 Country code ........................................................................................................... 24
2.10.2 LWS-BS Date and Time .......................................................................................... 24
2.11 Terminal Registration and Termination .................................................. 24
2.11.1 Registering the GDC-400HM/450H / LWS-WK to LWS-BS .................................... 25
2.11.2 Terminating a Registration....................................................................................... 26
2.12 Menu Trees ................................................................................................ 28
2.12.1 LWS-BS Menus ....................................................................................................... 28
2.12.2 LWS-WK Menus ...................................................................................................... 28
2.13 System Capacities .................................................................................... 29
3 OPERATION INSTRUCTIONS ........................................................... 30
3.1 Call Forward ................................................................................................ 30
3.2 Call Pick-up ................................................................................................. 31
3.2.1 Call Pick-Up ............................................................................................................... 31
3.2.2 Directed Call Pick-Up ................................................................................................. 31
3.3 Call Transfer ................................................................................................ 32
3.4 Call Waiting/Camp-On ................................................................................ 33
3.5 LINE Access ................................................................................................ 33
3.6 Three-Party Voice Conference .................................................................. 34
3.7 Directory ...................................................................................................... 35
3.8 DND(Do Not Disturb) .................................................................................. 35
3.9 Headset Compatibility ................................................................................ 36
3.10 Hold ............................................................................................................ 37
3.10.1 Hold .......................................................................................................................... 37
3.10.2 Hold Recall ............................................................................................................... 38
3.10.3 Automatic Hold ........................................................................................................ 38
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3.11 CID Blacklist .............................................................................................. 38
3.12 Allowed/Denied Number .......................................................................... 39
3.13 MOH (Music-On-Hold) .............................................................................. 39
3.14 Speed Dial ................................................................................................. 40
3.14.1 Display Security ....................................................................................................... 40
3.14.2 Station Speed Dial ................................................................................................... 40
3.14.3 System Speed Dial .................................................................................................. 41
3.15 VSF Integrated Auto Attendant/Voice Mail ............................................. 42
3.15.1 VSF .......................................................................................................................... 42
3.15.2 Auto Attendant ......................................................................................................... 42
3.15.3 VSF Voice Mail ........................................................................................................ 43
3.16 Wake-Up Alarm ......................................................................................... 48
3.17 Intercom Call (ICM Call) ........................................................................... 49
3.18 Intercom Call Hold .................................................................................... 50
3.19 Line Ring Assignment .............................................................................. 50
3.20 Night/Weekend mode ............................................................................... 51
3.21 Call Log Display ........................................................................................ 51
3.22 Mute ........................................................................................................... 52
3.23 Tel/Fax Line ............................................................................................... 52
3.26 Feature Code ............................................................................................. 53
4 USEFUL INFORMATION .................................................................... 54
4.1 Trouble shooting ........................................................................................ 54
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This Installation & Operation Manual is designed to provide general system features and operating instructions
for the LWS (LG-Ericsson Wireless SOHO) System.
This wireless telephone system is compliant to the Digital Enhanced Cordless Telecommunication (DECT)
specification, using carrier frequencies from 1.88GHz to 1.9GHz. It uses Time Division Multiple Access (TDMA)
technology, providing security and protection from eavesdropping. The system utilises duplex communication
between each handset or keyset via the LWS-BS (base).
1.1 Manual Usage
This document provides general information about the installation, description and operation of the LWS system.
While every effort has been made to ensure the accuracy of this information, LG-Ericsson takes no
responsibility for the accuracy or interpretations thereof.
This section is a functional listing of features with the description and operation of each.
The structure is divided into 3 parts as listed:
Description: explains the nature of the feature.
Operation: describes how to use the feature.
NOTE: explains any requirements or constraints of the feature related to its configuration.
1.2 Package Contents
The LWS-BS includes one (1) base station, one (1) AC/DC power adapter, one (1) AC power cord, one
(1)antenna with rubber ring, three (3) line cords, one (1) „Quick User Guide‟ and one (1) CD manual..
Please verify that all parts shown below were provided in the package.
Figure 1.2-1 LWS-BS Package Contents
LWS-BS
(LWS-BS Unit with Foot)
Power Adapter
AC power cord
Antenna
Line Cord
Quick User Guide
Manual (CD)
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The LWS-WK includes one (1) wireless keyset, one (1) AC/DC power adapter, one (1) AC power cord, and
one (1) „Quick User Guide‟. Verify that all parts shown below were provided in the package.
Figure 1.2-2 LWS-WK Package Contents
1.3 Configuration
The following image depicts a sample configuration using LWS-BS system and wireless phones, LWS-WK
and GDC-400HM/450H.
Figure 1.3-1 Sample Configuration
LWS-WK
(Wireless Terminal)
Power Adapter
AC power cord
Quick User Guide
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1.4 System Capability
1.4.1 Description
Lines: up to 3
Cordless Handsets: up to seven cordless handsets (provided separately)
Figure 1.4-1 LWS-BS and GDC-400HM/450H
External calls (Line calls): up to 3 supported
Figure 1.4-2 Three (3) External Calls Supported
Internal Calls: Three (3) internal calls can be conducted on six (6) cordless handsets while the LWS-BS
simultaneously makes an external call.
Figure 1.4-3 – Internal Calls Supported
One (1) FAX call or SLT (Single Line Telephone) call can be conducted on the SLT port of the LWS-BS.
External call
on Line x
LWS-BS
(LWS-BS)
Station 1
Station 2
Station 3
Station 4
Station 5
Station 6
Station 7
External call
on Line 1
External call
on Line 2
External call
on Line 3
External call
on Line 1
External call
on Line 3
External call
on Line 3
OR
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Figure 1.4-4 FAX or SLT call via SLT port of the LWS-BS
1.5 Important Safety Information
Read this information before installing your LWS system. Failure to comply with these guidelines could
prove either dangerous or illegal. This information helps to avoid personal injury, damage to the phone,
or other property damage.
1.5.1 Installation and Environment
1. Install all phones according to the manual, failure to do so could affect product functionality.
2. Do not install phones in direct sunlight so as to ensure full product functionality and fire prevention.
3. Do not install in non-ventilated areas such as the inside of a desk or other enclosure so as to
ensure full product functionality and fire prevention.
4. Do not install the phones near appliances such as a TV, refrigerator, vacuum cleaner, audio
equipment etc. which may cause interference and affect voice quality.
5. Do not install the phones in an excessively dusty area so as to ensure full product functionality, fire
and electrical short prevention.
1.5.2 Electrical Considerations
1. Do not overload the electrical outlet with power cords so as to prevent fire or electric shock.
2. Do not touch the plug with wet hands. Failure to comply may cause electric shock.
3. To disconnect any phone from the electrical socket grasp and pull the plug not the cord. Failure to
comply may cause fire or electric shock.
4. Do not cover the phones or place the phones or power adapter near a heating appliance. Failure
to comply may cause fire or electric shock.
5. Do not place objects on the power cord, or allow the power cord to excessively bend. Failure to
comply may cause fire or electric shock.
6. Do not modify or disassemble the power cord. If power cord or plug is impaired, do not use it.
Failure to comply may cause fire or electric shock.
7. Only clean power cord and plug when not plugged into the outlet, by rubbing the cord with a soft
cloth.. Failure to comply may cause fire or electric shock.
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1.5.3 Precaution
1. Keep the LWS-BS, the LWS-WK and DECT terminals away from heating appliances and electrical
noise generating devices such as fluorescent lamps microwave ovens and televisions. These
noise sources can interfere with the performance of the LWS system.
2. This system should be kept free of dust, moisture, high temperature (more than 40 degrees) and
vibration, and should not be exposed to direct sunlight.
3. To Clean the LWS-BS, the LWS-WK and DECT Terminals, wipe with a soft cloth only. Do not use
benzene, paint thinner, or an abrasive cleansing powder as these may cause damage to the
system and possible fire or electric shock
1.5.4 Caution
1. If the product casing is broken, disconnect the power supply cord immediately and return the system to
your dealer.
WARNING
Replace batteries only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions
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2.1 Pre-Installation
Please read the following guidelines concerning installation and connection before installing the LG-
Ericsson Wireless SOHO System. Be sure to comply with any applicable local regulations.
(Note: telephone extension cabling in Australia must be performed by an ACMA (Australian
Communications and Media Authority) registered installer).
2.1.1 Safety Installation Instructions
When installing telephone wiring, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and personal injury:
1. Never install telephone wiring during a lightning storm.
2. Never install a telephone jack in wet locations unless the jack is specifically designed for a wet
environment.
3. Never touch un-insulated telephone wires or terminals unless the telephone line has been
disconnected
.
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2.2 Battery Installation
2.2.1 GDC-400HM Handset Battery Installation
To install a Battery to the Handset:
1. Remove the battery cover by pressing the latch as shown, and slide down to open.
2. Verify batteries are orientated correctly for polarity when inserting.
3. Close the battery cover and slide it upward until it clicks into place.
Figure 2.2.1-1 Handset Battery Installation
Purchase new batteries from your LG-Ericsson Service Center.
The battery has a limited operating life (warranty period for the battery is 6 months from
purchase date).
2.2.1.1 GDC-400HM Battery Charging
To charge the handset:
1. Place handset on the plugged-in charger for 12 hours before initial use.
NOTE:
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Figure 2.2.1.1-1 GDC-400HM Handset Battery Charging
2.2.2 GDC-450H Handset Battery Installation
To install a Battery to the Handset:
1. Remove the battery cover by pressing the latch as shown, and slide down to open.
2. Verify batteries are orientated correctly for polarity when inserting.
3. Close the battery cover and slide it upward until it clicks into place.
Figure 2.2.2-1 GDC-450H Handset Battery Installation
Purchase new batteries from your LG-Ericsson Service Center.
The battery has a limited operating life (warranty period for the battery is 6 months from
purchase date).
NOTE:
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2.2.2.1 GDC-450H Battery Charging
To charge the handset:
1. Place handset on the plugged-in charger for 12 hours before initial use.
Figure 2.2.2.1-1 GDC-450H Handset Battery Charging
The GDC-450H uses an advanced battery charging technology, the battery level is reviewed
every 6 hours causing red recharge light to illuminate briefly
NOTE:
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2.3 LWS-BS, Handset and Peripheral Connections
To connect the LWS-BS with phone lines and its peripherals:
1. Connect the line cords to the ports on the bottom of the LWS-BS and the other ends to the wall
sockets.
2. Plug the AC/DC Adapter cord and FAX/SLT Line into the bottom of the LWS-BS.
3. Connect the handset curly cord to the handset jack on the bottom of the LWS-BS.
4. Connect the optional Headset to the headphone jack on the bottom of the LWS-BS.
5. Screw the included rubber antenna clockwise onto the terminal at right side of the top of the
LWS-BS
Figure 2.3-1 LWS-BS Connections
Use only the included LG-Ericsson AC Adapter (SA-B122).
Using a headset with the LWS-BS is optional.
Avoid mounting near a TV, another cordless telephone or a microwave oven.
NOTE:
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2.3.1 FAX Connection
The following figure illustrates how to connect a FAX to the LWS-BS:
2.3.2 AC/DC Adapter Connection
To connect the AC/DC adapter:
1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-BS.
2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail).
Figure 2.3.2-1 AC/DC Adapter Connection
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2.3.3 LWS-WK Connection
To connect the LWS-WK to be used with the LWS-BS:
1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-WK.
2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail).
3. Connect the handset curly cord to the handset jack on the bottom of the LWS-WK.
4. Connect the optional headset to the headset jack on the bottom of the LWS-WK)
Use only the included LG-Ericsson AC Adapter (SA-B122).
Using a headset with the LWS-WK is optional.
Avoid mounting near TV and another cordless telephone, microwave oven, or personal
computers and other electrical equipment.
Figure 2.3.3-1 LWS-WK Connection
2.3.4 Wireless Handset Connection
To connect a Wireless Handset to be used with the system:
1. Plug in the AC adapter cord to the Handset Charger and plug AC outlet to the power outlet.
2. Use only the included LG-Ericsson AC/DC adapter, which is provided together with GDC-
400HM/450H. It is dependent on the country to provide the AC/DC adapter.
NOTE:
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Figure 2.3.4-1 Wireless Handset Charger Connection: GDC-400HM
Figure 2.3.4-2 Wireless Handset Charger Connection: GDC-450H
Warning
Use only the main power adapter
supplied. Any other adapter could
damage your GDC-400HM and invalid
ate your warranty
2. To AC OUTLET
1. Adaptor
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2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK)
When the Foot Stand to either the LWS-BS or the LWS-WK is attached, it can be connected at a 35
or 55 degree angle.
To connect the Foot Stand at a 35 degree angle, perform the following:
Figure 2.3.5-1 Foot Stand Connection (35 degree angle)
To connect the Foot Stand at a 55 degree angle, perform the following:
Figure 2.3.5-2 Foot Stand Connection (55 degree angle)
1. Align the top tabs on the foot stand with the slots on the back of the LWS-BS or the LWS-WK.
2. Move the foot stand upward until it clicks into place.
Top tap
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