Dell 942 User manual

www.dell.com/supplies | support.dell.com

Dell™ Photo All-In-One Printer 942

Owner’s Manual

Look Inside For:

• Ordering Supplies

• Getting Started

• Using the Printer

• Understanding the Printer Software

• Maintenance and Troubleshooting

Ordering Supplies

Your Dell Photo AIO Printer 942 includes software installed to detect the ink levels in the printer. During

a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at

www.dell.com/supplies or by phone.

NOTE: If your country is not listed, contact your Dell distributor to order supplies.

Your printer has been designed to print using the following ink cartridges.

US 877-INK-2-YOU Japan 044-556-3551

Australia 1300 303 290 Luxembourg 02.713 1590

Austria 08 20 - 24 05 30 35 Malaysia 1800 88 0301

Belgium 02.713 1590 Mexico 866-851-1754

Canada 1-877-501-4803 Netherlands 020 - 674 4881

Chile

800-202874

1230-020-3947

Norway 231622 64

Portugal 21 4220710

Colombia 01800-9-155676 PRC 800-858-2920

Denmark 3287 5215 Puerto Rico 866-851-1760

Finland 09 2533 1411 Singapore 1800 394 7486

France 825387247 Spain 902120385

Germany 0800 2873355 Sweden 08 587 705 81

Ireland 1850 707 407 Switzerland 0848 335 599

Italy 800602705 UK 0870 907 4574

Supply Item Part number

Standard Capacity black ink cartridge J5566

Standard Capacity color ink cartridge J5567

High Capacity black ink cartridge M4640

High Capacity color ink cartridge M4646

Photo ink cartridge J4844

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered

trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and

names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the

Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer

Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock,

Texas, 78682, USA.

FCC emissions information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the

FCC rules. Refer to the Drivers and Utilities

CD for details.

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Contents 5

Contents

1 Getting Started

Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 11

Setting Up Your Printer

. . . . . . . . . . . . . . . . . . . . . . 12

Accessing Your

User’s Guide

. . . . . . . . . . . . . . . . . . . . 13

Replacing the Operator Panel . . . . . . . . . . . . . . . . . . . 13

Using the Operator Panel

. . . . . . . . . . . . . . . . . . . . . . 15

Operator Panel Functionality

. . . . . . . . . . . . . . . . . . 16

Operator Panel Menus

. . . . . . . . . . . . . . . . . . . . . . 18

Print Media Guidelines

. . . . . . . . . . . . . . . . . . . . . . . 26

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Understanding the Automatic Paper Type Sensor . . . . . . . . . 29

Placing Your Document on the Scanner Glass

. . . . . . . . . . . 31

2 Using the Printer

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Printing a Document

. . . . . . . . . . . . . . . . . . . . . . 33

Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . 33

Printing Borderless Photos

. . . . . . . . . . . . . . . . . . . 34

Printing Other Projects

. . . . . . . . . . . . . . . . . . . . . 35

Copying

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Copying Documents Without a Computer

. . . . . . . . . . . . 35

Copying Documents Using Your Computer

. . . . . . . . . . . . 36

6 Contents

Copying Photos Without a Computer . . . . . . . . . . . . . . 37

Copying Photos Using Your Computer . . . . . . . . . . . . . 37

Enlarging or Reducing Images or Documents

. . . . . . . . . . 38

Changing Copy Settings . . . . . . . . . . . . . . . . . . . . 39

Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Scanning Documents

. . . . . . . . . . . . . . . . . . . . . . 40

Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . 40

Scanning Multiple Pages or Images . . . . . . . . . . . . . . 41

Editing Scanned Text Using Optical Character Recognition

(OCR)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Saving an Image on Your Computer . . . . . . . . . . . . . . 42

E-mailing a Scanned Image or Document

. . . . . . . . . . . 43

Faxing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing Microsoft Fax Console in Windows XP

. . . . . . . . 44

Configuring Microsoft Fax Console (Windows XP) or Fax

Service Management (Windows 2000)

. . . . . . . . . . . . . 44

Faxing a Paper Document . . . . . . . . . . . . . . . . . . . 45

Faxing Electronic Documents

. . . . . . . . . . . . . . . . . 46

Receiving a Fax Using Fax Console or Fax Service

Management

. . . . . . . . . . . . . . . . . . . . . . . . . . 46

Viewing Sent and Received Faxes Using Fax Console or Fax

Service Management

. . . . . . . . . . . . . . . . . . . . . . 47

Viewing the Status of a Fax Using Fax Console or Fax Service

Management

. . . . . . . . . . . . . . . . . . . . . . . . . . 47

Changing the Fax Configuration . . . . . . . . . . . . . . . . 47

Using Your Printer in Photo Mode . . . . . . . . . . . . . . . . 48

Using Memory Cards

. . . . . . . . . . . . . . . . . . . . . 48

Using a PictBridge-Enabled Digital Camera . . . . . . . . . . 49

Working With Digital Photos . . . . . . . . . . . . . . . . . 50

Saving Photos to Your Computer

. . . . . . . . . . . . . . . . 51

Viewing a Slide Show

. . . . . . . . . . . . . . . . . . . . . 51

Printing All Photos on Media Card

. . . . . . . . . . . . . . . 51

Contents 7

3 Understanding the Printer Software

Using the Dell Printer Solution Center . . . . . . . . . . . . . . . 53

Using the Dell All-In-One Center

. . . . . . . . . . . . . . . . . . 55

Using Printing Preferences . . . . . . . . . . . . . . . . . . . . . 57

Printing Preferences Tabs

. . . . . . . . . . . . . . . . . . . . 58

Using Dell Picture Studio v2.0 . . . . . . . . . . . . . . . . . . . 58

Using the Memory Card Manager

. . . . . . . . . . . . . . . . . 59

Ink Management . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4 Ink Cartridge Maintenance

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 63

Aligning Ink Cartridges

. . . . . . . . . . . . . . . . . . . . . . . 66

Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 67

5 Troubleshooting

Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Computer Problems

. . . . . . . . . . . . . . . . . . . . . . . 69

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . 71

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Fax Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . 72

Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . 72

Error Messages and Lights

. . . . . . . . . . . . . . . . . . . . . 74

Improving Print Quality

. . . . . . . . . . . . . . . . . . . . . . 75

8 Contents

6 Contacting Dell

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 77

Automated Order-Status Service

. . . . . . . . . . . . . . . . . 77

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 78

7 Appendix

Limited Warranties and Return Policy . . . . . . . . . . . . . . 95

Limited Warranty for Dell-Branded Hardware Products

. . . . 95

"Total Satisfaction" Return Policy . . . . . . . . . . . . . . . . 99

Dell Inc. Ink and Toner Cartridges Limited Warranties . . . . . 101

Dell Software License Agreement

. . . . . . . . . . . . . . . . . 102

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 104

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

CAUTION: SAFETY INSTRUCTIONS 9

CAUTION: SAFETY INSTRUCTIONS

Use the following safety guidelines to help ensure your own personal safety and to help protect

your printer and working environment from potential damage.

• Use only the power cable provided with this product or the manufacturer’s authorized

replacement power cable.

• Connect the power cable to an electrical outlet that is near the product and easily

accessible.

• Refer service or repairs, other than those described in the user documentation, to a

professional service person.

CAUTION: Do not use the fax feature during a lightning storm. Do not set up this

product or make any electrical or cabling connections, such as the power cable or

telephone, during a lightning storm.

10 CAUTION: SAFETY INSTRUCTIONS

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Getting Started 11

1

Getting Started

Understanding the Printer Parts

Number: Part: Description:

1 Paper support Part that supports loaded paper.

2 Paper guide Guide that helps the paper feed into the printer properly.

3 Top cover Top of printer that holds your document or photo flat while you

scan it.

1

4

3

2

13

9

8

7

11

12

10

65

12 Getting Started

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Setting Up Your Printer

NOTE: The Dell Photo AIO Printer 942 supports Microsoft® Windows® 2000 and Windows XP.

Follow the instructions on your Setting Up Your Printer poster to install the hardware and

software. If you encounter problems during setup, see "Setup Problems" on page 69.

4 Paper exit tray Tray that holds the paper as it exits the printer.

NOTE: Pull the paper exit tray straight out to extend it.

5 PictBridge-enabled

digital camera port

Slot into which you plug the USB cable that connects to your

PictBridge-enabled digital camera.

6 Media card slot Slot into which you insert a media card containing digital

pictures.

NOTE: The LCD will only display JPEG files found on the media

card. To view other image types found on the media card, open

the Memory Card Manager. For more information, see "Using

the Memory Card Manager" on page 59.

7 Printer unit Unit you lift to gain access to the ink cartridges.

8 Scanner support Part under printer unit that keeps the printer open while you

change ink cartridges.

NOTE: To close the printer for normal operation, lift the printer

unit, press the scanner support to the right, and then lower the

printer unit until it rests on the main body of the printer.

9 Ink cartridge carrier Carrier that holds two ink cartridges, one color and the other

black or photo (sold separately). For more information on your

cartridges, see "Replacing Ink Cartridges" on page 63.

10 USB connector Slot into which you plug the USB cable (sold separately). The

other end of the USB cable plugs into your computer.

NOTE: Dell recommends use of 2.0 compliant cables.

11 Power connector Slot into which you plug the power adapter.

NOTE: Install the power adapter in the printer. If necessary,

connect the power cable to the power adapter. Then plug the

cable into the wall outlet.

12 Operator panel Panel on the printer you use to control scanning, copying, faxing,

and printing. For more information, see "Using the Operator

Panel" on page 15.

13 Scanner glass Surface on which you place your document or photo face down

to copy, fax, or scan it.

Number: Part: Description:

Getting Started 13

You can use the Dell Photo AIO Printer 942 to do a variety of things. A few important things to

note:

• If your printer is connected to a computer, you can use either the printer operator panel or

the printer software to create your projects.

•You do need to connect your printer to a computer to scan, print, fax and use the Save to

PC function.

•You do not need to connect your printer to a computer to copy or print from flash memory

cards or PictBridge-enabled digital cameras.

Accessing Your User’s Guide

Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 942→ View

Dell User’s Guide.

NOTE: You can also access the

User's Guide

on your

Drivers and Utilities

CD.

Replacing the Operator Panel

If you have a non-English operator panel in your printer box and want to use it, follow these

steps:

1 Open the top cover.

14 Getting Started

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2 If an English operator panel is installed, remove it by lifting the panel up.

3 Snap the non-English operator panel into place.

4 Close the top cover.

Getting Started 15

Using the Operator Panel

Button Description

1 LCD Panel on the printer that displays scanning, copying, faxing, and

printing options as well as status and error messages. For more

information, see "Using the Operator Panel" on page 15.

2 Number of Copies Select the desired number of copies by using the navigation button.

3 Navigation button • Increase or decrease a number on the display.

• Scroll through a list on the display.

1

2

3

4

5

6

710

12

13

15

14

11

8 9

16 Getting Started

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Operator Panel Functionality

Viewing Ink Levels

To view your ink cartridge levels:

1 Press Menu on the operator panel.

2 Press the up or down arrow on the navigation button to scroll to Ink Levels.

3 Press Select.

The ink cartridge levels are displayed.

Preview

Scans the document in the Copy or Scan mode and displays a preview.

4 Preview Scans the document in the Copy or Scan mode and displays a

preview.

5 Save to PC • Scans the document and sends it to the Dell All-In-One Center.

For more information, see "Using the Dell All-In-One Center" on

page 55.

• Launches the Memory Card Manager when a memory card is

inserted or a digital camera is connected. For more information,

see "Using the Memory Card Manager" on page 59.

6 Color Make a color copy.

7 Power Turn your printer on or off.

8 Error message LED Flashes when the printer is experiencing an error. For more

information, see "Error Messages and Lights" on page 74.

9 Mode Scroll through the available modes: Photo, Copy, Scan, and Fax.

10 Mode lights Displays next to the current printer mode.

11 Black Make a black and white copy.

12 Menu Scroll through the available menus and modes. Each time you press

this button, the next item on the display appears.

13 Cancel • Cancel a scan, print, or copy job in progress.

• Cancel a copy job (using only the printer) and it may eject a page.

• Exit a menu and return to the default settings.

14 Select Select a choice that appears on the display.

15 Resize Resizes the document or photo in the Photo Card or Copy mode.

Button Description

Getting Started 17

Memory Cards

Your printer supports the following memory card types:

• CompactFlash Type I and II

•Memory Stick

•Memory Stick PRO

•SmartMedia

• Secure Digital

• MultiMediaCard

•xD-Picture Card

When you insert a media card into the slot on the front of the printer, the I Want To... menu is

displayed. For more information, see "Using Your Printer in Photo Mode" on page 48.

Memory Card Manager

Memory Card Manager (MCM) allows you to display, manage, edit, print, and save photos from

your memory card to your computer.

To launch Memory Card Manager from the printer:

1 Insert a memory card into the memory card slot on the front of the printer.

2 Press the Save to PC button on the operator panel, or select Save to Computer from the

I Want To... menu on the LCD.

To launch Memory Card Manager from your computer, click Start→Programs or All

Programs→Dell Printers→Dell Photo AIO Printer 942→Memory Card Manager.

NOTE: The Operator Panel only displays JPGs. Memory Card Manager displays all other file types

on your computer.

PictBridge

Your printer works with PictBridge-enabled digital cameras. For more information, see "Using

Your Printer in Photo Mode" on page 48.

18 Getting Started

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Operator Panel Menus

Photo mode

Menu Sub-menu item Settings

Photo I Want To...

NOTE: The I Want To... menu is only

available when a photo card is installed.

• View Photos or Print

• Save to Computer

•Slide Show

• Print All x Photos

Paper Size • 8 1/2 x 11 in.*

• 8 1/2 x 14 in.

•A6

•A5

•B5

•A4

•L

•2L

• Hagaki

•3x5

• 3 1/2 x 5 in.

•4x6

•5x7

Print Quality • Automatic*

•Draft

•Normal

•Photo

Brightness (Press Select.)

Crop (Press Select.)

Rotate 90 degrees (Press Select.)

Print All Photos (Press Select.)

Slide Show (Press Select.)

Print Index Page (Press Select.)

View Photos or Print (Press Select.)

Save to Computer (Press Select.)

* Factory default setting

Getting Started 19

Maintenance Ink Levels (Press Select.)

Change Cartridges (Press Select.)

Align Cartridges (Press Select.)

Clean Cartridges (Press Select.)

Print Test Page (Press Select.)

Defaults Restore Defaults (Press Select.)

Paper Type • Auto-Detect*

•Plain

• Coated

•Glossy

• Transparency

Photo Size • 4x6 in.*

• 5x7 in.

• 8x10 in.

•L

•2L

• 8 1/2 x 11 in.

•A4

•A5

•A6

• Hagaki

• 2 1/4 x 3 1/4 in.

• 3 1/2 x 5 in.

Preview before Print • Off*

•On

Menu Sub-menu item Settings

* Factory default setting

20 Getting Started

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Language • English*

•French

•German

•Spanish

•Italian

•Brazilian

• Russian

•Dutch

•Greek

•Polish

•Korean

• Japanese

• Simplified Chinese

• Traditional Chinese

Clear Settings When • After 2 minutes*

• Never

Power Save (the screen saver shown

below appears on screen until the

printer enters Power Save)

• 10 minutes*

• 20 minutes

• 30 minutes

• Immediate

Menu Sub-menu item Settings

* Factory default setting

Order online:

www.dell.com/supplies

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