Invacare Storm4 X-plore User manual

Invacare®Storm4Series

Storm4,Storm4X-plore

enPowerWheelchair

ServiceManual

DEALER:Keepthismanual.

TheproceduresinthismanualMUSTbeperformedbyaqualied

technician.

Allrightsreserved.Republication,duplicationormodicationinwholeorinpartisprohibitedwithoutpriorwritten

permissionfromInvacare.Trademarksareidentiedby™and®.AlltrademarksareownedbyorlicensedtoInvacare

Corporationoritssubsidiariesunlessotherwisenoted.

Invacare®reservestherighttoalterproductspecicationswithoutfurthernotice.

Contents

1General.........................................4

1.1Aboutthismanual..............................4

1.2Generalinformation............................4

1.3Notesonshipping..............................4

1.4Symbolsinthismanual..........................4

1.5Imagesinthismanual...........................4

2Safety..........................................5

2.1Safetyandttinginstructions.....................5

3Hygiene.........................................6

3.1Handlingofreturnedusedproducts.................6

4Setup...........................................7

4.1Adjustingseatingposition........................7

4.1.1Adjustingseatheight.........................7

4.1.2Adjustinglowerleglength.....................9

4.1.3Adjustingthebackrest........................9

4.1.4Adjustingseatsupport........................10

4.1.5Adjustingcenterofgravityoftheseat............11

4.1.6Adjustingseattilt............................12

5Testing..........................................14

5.1Testingmotor................................14

5.2Testingmotorbrake............................14

5.3Checkingactuator..............................14

6Service..........................................15

6.1Generalwarninginformationoninstallationwork......15

6.2Tighteningtorques.............................15

6.3Troubleshooting...............................15

6.3.1Operationalfaults...........................15

6.3.2Drivefaultdiagnosis..........................15

6.3.3Chargingdevicefaultdiagnosis..................18

6.3.4Serviceplan................................19

6.4Overviewcomponents...........................21

6.4.1Overviewmobilitydevice.....................21

6.5Chassis......................................22

6.6Drivecomponents..............................22

6.6.1Replacingdriveunit..........................22

6.6.2Replacingmotor/gearboxcoupling(SSDmotor)......22

6.6.3Replacingdriveunit(Storm4X-plore).............23

6.6.4Replacingorrotatingmotor/gearboxunitsealing

ring(SSDmotor)............................24

6.6.5Replacingcarbonbrushes(SSDmotor)............24

6.6.6Fittingclutchrotaryknob......................25

6.6.7ReplacingandcalibratingTrueTrackPlusmotor.....25

6.6.8Replacingrearwheelsuspension................29

6.6.9Replacingstrut..............................30

6.6.10Replacingrearcompressionspring(TrueTrack

Plusmotor)...............................30

6.6.11Replacingfrontsuspensionstrut(onlyStorm4

X-plore)..................................31

6.6.12Replacing4–waybussocket...................31

6.6.13Replacingfrontwheelfork...................32

6.6.14Adjustingfrontwheelfork....................32

6.6.15Replacingfrontwheel.......................32

6.6.16Replacingfrontwheelcarrier(StandardStorm4)

........................................33

6.6.17Replacingfrontwheelcarrier(Storm4X-plore).....33

6.7Wheels......................................34

6.7.1TirePressure...............................34

6.7.2Replacingdrivewheel........................34

6.7.3Replacingatireorinnertube...................35

6.7.4Replacingdrivewheelhub.....................36

6.7.5Repairingtirepunctures(wheelrimtype3.00-8)....36

6.7.6Repairingpunctures(drivewheelwithTrueTrack

Plusmotorandpneumatictires)................37

6.7.7Repairingatfronttire(pneumatictire3.00-6)......38

6.8Shrouds.....................................38

6.8.1Replacingrearshroud........................38

6.8.2Replacingcentershroud.......................38

6.8.3Replacingfrontshroud........................39

6.8.4Replacingmoduleshroud......................39

6.8.5Replacingrearlightshroud.....................39

6.8.6Replacingmudguard.........................39

6.8.7Replacingmudguard.........................40

6.9Controls.....................................41

6.9.1Replacingpowermodule......................41

6.9.2ReplacingLiNXpowermodulebracket............42

6.9.3ReplacingTrueTracPluspowermodule...........42

6.9.4ReplacingG-Tracsensor.......................42

6.9.5Replacingactuatormoduleunderseat............43

6.9.6ReplacinglightingPCB........................43

6.9.7Replacinglighting/actuatormoduleCLAM.........44

6.9.8Replacingsolidanglesensorbracket..............44

6.9.9ReplacingUSBcharger........................44

6.9.10ReplacingGyroplate........................44

6.9.11Driveprogramselectionaftercomponent

replacement...............................45

6.9.12Updatingsoftware..........................45

6.9.13Batteries.................................46

6.9.14Makingbatteriesaccessible...................46

6.9.15Removingbatteries.........................46

6.9.16Generalinstructionsonhandlingthebatteries.....47

6.9.17Howtohandledamagedbatteriescorrectly.......47

6.9.18Mainfuse................................47

6.9.19Cables...................................48

6.10Lightingunit.................................50

6.10.1Replacingfrontbulb.........................50

6.10.2ReplacingfrontLED.........................50

6.10.3Replacingheadlightholder(LEDstarting

03/2012).................................50

6.10.4Replacingheadlight(conventionaluntil03/2012)

........................................50

6.10.5Replacingheadlight(conventionalstarting

03/2012).................................50

6.10.6Replacingheadlight(onModuliteconventional)....51

6.10.7Replacingheadlight(LED).....................51

6.10.8Replacingheadlight(LED)....................52

6.10.9Replacingfrontbulbholder(until03/2012)........52

6.10.10Replacingheadlightholder(starting03/2012).....52

6.10.11Replacingheadlightholder(Modulitestarting

03/2012).................................53

6.10.12Replacingfrontbulbholder(until03/2012)......53

6.10.13Replacingheadlightholder(Modulitestarting

03/2012).................................53

6.10.14Replacingheadlightholderonseatprole

(Modulite)................................53

6.10.15Replacingrearbulb(conventionallightingunit)

........................................53

6.10.16Replacingrearlight(conventional).............54

6.10.17Replacingrearlight(conventionalstarting

08/2014).................................54

6.10.18Replacingrearlightholder(conventional)........54

6.10.19Replacingrearbulbholder(conventionalstarting

08/2014).................................55

6.10.20Replacingcompleterearlight(LED).............55

6.10.21Replacingrearlightholder(LED)...............55

6.11Seating.....................................55

6.11.1Backunit.................................55

6.11.2Seatcolumn/liftercolumn....................57

6.11.3StormX-plore.............................59

7Accessories......................................61

7.1Accessorieslist................................61

Invacare®Storm4Series

1General

1.1Aboutthismanual

•ThismanualreferstocongurationswithModuliteseat

system.Olderspecicationshavebeendescribedin

revision12ofthisservicemanual.

•Forseatsystems,refertothecorrespondingmanual.

•ForShark,DX,DX2,VR2orR-netcontrols,referto

revision12ofthisservicemanual.

•ForLiNXcontrols,refertoLiNXServiceManual.

1.2Generalinformation

•Serviceandmaintenanceworkmustbecarriedout

takingthisservicemanualintoaccount.

•Itisimperativethatyouobservesafetyinformation.

•Informationaboutoperationoraboutgeneral

maintenanceandcareworkonthemobilitydevice

shouldbetakenfromServicemanual.

•Youcanndinformationaboutorderingsparepartsin

thesparepartscatalogue.

•SparepartsMUSTmatchoriginalInvacareparts.Only

usesparepartswhichhavebeenapprovedbyInvacare.

•Wereservetherighttomakeanyalterationsonthe

groundsoftechnicalimprovements.

•Formoreinformationabouttheproduct,forexample

productsafetynoticesandproductrecalls,contactyour

localInvacarerepresentative.Foraddressandwebsite

seebackpageofthismanual.

•Themobilitydevicemayonlybemaintainedand

overhauledbyqualiedpersonnel.

•Theminimumrequirementforservicetechniciansis

suitabletraining,suchasinthecycleororthopedic

mechanicselds,orsufcientlylong-termjob

experience.

–Experienceintheuseofelectricalmeasuring

equipment(multimeters)isalsoarequirement.

–SpecialInvacaretrainingisrecommended.

•Alterationstothemobilitydevicewhichoccurasaresult

ofincorrectlyorimproperlyexecutedmaintenanceor

overhaulworkleadtotheexclusionofallliabilityon

thesideofINVACARE.

•IfyouhaveanyproblemsorquestionscontactInvacare

Service.

1.3Notesonshipping

•Ifthemobilitydevicehastobeshippedbacktothe

manufacturerformajorrepairs,youshouldalwaysuse

theoriginalpackagingfortransport.

•Pleaseattachaprecisedescriptionofthefault.

1.4Symbolsinthismanual

Inthismanual,hazardstatementsareindicatedbysymbols.

Thesymbolsareaccompaniedbyasignalwordthatindicates

theseverityoftherisk.

WARNING

Indicatesahazardoussituationthatcouldresult

inseriousinjuryordeathifitisnotavoided.

CAUTION

Indicatesahazardoussituationthatcouldresult

inminororslightinjuryifitisnotavoided.

IMPORTANT

Indicatesahazardoussituationthatcouldresult

indamagetopropertyifitisnotavoided.

Givesusefultips,recommendationsand

informationforefcient,trouble-freeuse.

ThisproductcomplieswithDirective93/42/EEC

concerningmedicaldevices.Thelaunchdate

ofthisproductisstatedintheCEdeclaration

ofconformity.

Thissymbolidentiesalistofvarioustools,

componentsanditemswhichyouwillneedin

ordertocarryoutcertainwork.

1.5Imagesinthismanual

Thedetailedimagesinthismanualaregivendigitsto

identifyvariouscomponents.Componentnumbersintext

andoperationalinstructionsalwaysrelatetotheimage

directlyabove.

1533060-M

Safety

2Safety

2.1Safetyandttinginstructions

Thesesafetyinstructionsareintendedtopreventaccidents

atwork,anditisimperativethattheyareobserved.

Beforeanyinspectionorrepairwork

•Readandobservethisrepairmanualandtheassociated

usermanual.

•Observetheminimumrequirementsforcarryingoutthe

work(see1.2Generalinformation,page4

Personalsafetyequipment

Safetyshoes

Themobilitydevice,andsomeofitscomponents,arevery

heavy.Thesepartscanresultininjuriestothefeetifthey

areallowedtodrop.

•Wearstandardizedsafetyshoesduringallwork.

Eyeprotection

Itispossiblethatbatteryacidcanbedischargedwhen

workingondefectivebatteriesorwhenhandlingbatteries

improperly.

•Alwaysweareyeprotectionwhenworkingonany

defectiveorpossiblydefectivebatteries.

Safetygloves

Itispossiblethatbatteryacidcanbedischargedwhen

workingondefectivebatteriesorwhenhandlingbatteries

improperly.

•Alwayswearacid-proofsafetygloveswhenworkingon

anydefectiveorpossiblydefectivebatteries.

Generalsafetyinformationandinformationabouttting

/removal

CAUTION!

Riskofcrushing

Variouscomponentssuchasthedriveunit,

batteries,seatetcareveryheavy.Thisresultsin

injuryhazardstoyourhands.

–Notethehighweightofsomecomponents.

Thisappliesespeciallytotheremovalofdrive

units,batteriesandtheseat.

CAUTION!

Injuryhazardifthevehiclestartsmoving

unintentionallyduringrepairwork

–Switchthepowersupplyoff(ON/OFFkey).

–Engagethedrive.

–Beforeliftingup,securethevehiclebyusing

chockstoblockthewheels.

CAUTION!

Fireandburnhazardduetoelectricalshort-circuit

–Themobilitydevicemustbecompletely

switchedoffbeforeremovalofvoltage-carrying

components!Todothis,removethebatteries.

–Avoidshort-circuitingthecontactswhen

carryingoutmeasurementsonvoltage-carrying

components.

CAUTION!

Riskofburnsfromhotsurfacesonthemotor

–Allowthemotorstocooldownbefore

commencingworkonthem.

CAUTION!

Injuryhazardandriskofdamagetovehicledue

toimproperorincompletemaintenancework

–Useonlyundamagedtoolsingoodcondition.

–Somemovingpartsaremountedinsockets

withPTFEcoating(Teon™).Nevergrease

thesesockets!

–Neveruse"normal"nutsinsteadofself-locking

nuts.

–Alwaysusecorrectly-dimensionedwashersand

spacers.

–Whenreassembling,alwaysreplaceanycable

tieswhichwerecutduringdismantling.

–Aftercompletingyourwork/beforerenewed

start-upofthemobilitydevice,checkall

connectionsfortighttting.

–Aftercompletingyourwork/beforerenewed

start-upofthemobilitydevice,checkallparts

forcorrectlocking.

–Onlyoperatethevehiclewiththeapprovedtire

pressures(seetechnicaldata).

–Checkallelectricalcomponentsforcorrect

function.Notethatincorrectpolaritycanresult

indamagetotheelectronics.

–Alwayscarryoutatrialrunattheendofyour

work.

CAUTION!

Riskofinjuryanddamagetoproperty,ifthe

maximumspeedreductiononawheelchairwith

alifterdoesnotfunctioncorrectly

Thewheelchair’scontrolunitmustreducethe

maximumpossiblespeedassoonasthelifteris

raised.

–Testthemaximumspeedreductionforcorrect

functionafteranymaintenanceworkor

modicationstothewheelchair.

CAUTION!

Anychangestothedriveprogramcanaffectthe

drivingcharacteristicsandthetippingstability

ofthevehicle

–Changestothedriveprogrammayonlybe

carriedoutbytrainedInvacarespecialist

dealers.

–Invacaresuppliesallmobilitydeviceswitha

standarddriveprogramex-works.Invacarecan

onlygiveawarrantyforsafevehicledriving

behavior-especiallytippingstability-forthis

standarddriveprogram.

Markallcurrentsettingsforthemobilitydevice

(seat,armrests,backrestetc.),andtheassociated

cableconnectingplugs,beforedismantling.This

makesreassemblyeasier.Allplugsarettedwith

mechanicalsafetydeviceswhichpreventreleaseof

theconnectingplugsduringoperation.Toreleasethe

connectingplugsthesafetydevicesmustbepressed

in.Whenreassemblingensurethatthesesafety

devicesarecorrectlyengaged.

1533060-M5

Invacare®Storm4Series

3Hygiene

3.1Handlingofreturnedusedproducts

Whenreconditioningorrepairingreturnedmobilitydevices:

•Takeprecautionsforyourselfandtheproduct.

•Useprotectionequipmentasspeciedlocally.

Beforetransport(accordingtoBiologicalAgentsOrdinance—BioStoffV1999–2059)

Treatproductaccordingtofollowingprocesssteps:

Processstep

Component

ApplicationConditioningtechniqueWorkstation

ManualcleaningSurfaceofuseddeviceBeforerepairor

reconditioning

Usesaturatedtowel

toapplycleaning

detergentLixtopand

removeresiduesafter

5minimpact.

Cleaningand

disinfection

DisinfectionSurfaceofuseddeviceBeforerepairor

reconditioning

Usesaturated

disinfectantwipes

andclean*thedevice

surface.

Cleaningand

disinfection

*Invacareusesdetergent"Nücoseptspecial"1.5%inwaterml/ml

Disinfectiontools

•Onewaywipes(eece)

•Brushestocleandifculttoaccessareas

Furtherinformation

FormoreinformationseeInvacareRANprocedureandInvacareRepairandHygieneguidelines,orcontactyourInvacare

Servicedepartment.

61533060-M

Setup

4Setup

4.1Adjustingseatingposition

Inordertoadaptmobilitydeviceoptimallyto

requirementsofuser,werecommendthatyouask

yourauthorisedInvacareprovidertoadjustseat

depthindividually.Adaptingseattouser'sseating

positiondependsonwhichseathasbeentted,and

shouldbecarriedoutinthefollowingsequence.

1.(1)Adjustingseatheight.See4.1.1Adjusting

seatheight,page7

2.(2)Adjustinglowerleglength.See4.1.2

Adjustinglowerleglength,page9

3.(3)Adjustingtheseatwidthandseatdepth.See

and.

4.(4)Adjustingcenterofgravityofseat.See

Moduliteseat,page12.

5.(5)Adjustingseattilt.SeeAdjustingseattilton

aseatwithamanualtiltmodule(tillDec.2010),

page12andAdjustingseattiltonaseatwitha

manualtiltmodule(fromDec.2010),page13

6.(6)Checkingthatswivelcastorscanmovefreely

7.Repetitionofsteps2to6,ifnecessary.

CAUTION!

Riskofinjuryaftertiltingofmobilitydevice

causedbyblockedsteeringwheels

–Alwayscheckseatdepthsettingsforboth

forwardandreversemovement.Makesure

steeringwheelscanrotatefreelyandhavenot

contacttoanyxedmobilitydevicecomponent.

CAUTION!

Riskoftippingover

Anychangeinseatingpositioncannegatively

inuencestabilityofmobilitydevice.

–Alwaysmakesurethewheelchairisstableand

willnottipover,afteradjustingseatingposition.

CAUTION!

Anychangestodriveprogramcanaffectdriving

characteristicsandtippingstabilityofmobility

device

–Changestodriveprogrammayonlybecarried

outbytrainedInvacarespecialistprovider.

–Invacaresuppliesallmobilitydeviceswitha

standarddriveprogramex-works.Invacarecan

onlygiveawarrantyforsafemobilitydevice

drivingbehavior-especiallytippingstability-

forthisstandarddriveprogram.

CAUTION!

Riskofcrushing

Theseatisveryheavy.Riskofinjurytohands

andfeet.

–Payattentiontohandandfeet.

–Useproperliftingtechniques.

4.1.1Adjustingseatheight

Theseatheightisadjustedviaseatcolumn.

Foranoverviewofdifferenttypesofseatcolumns,see“Seat

column/liftercolumn” .

Adjustingseatheightwithseatcolumninstalled

CAUTION!

Riskofcrushing

Theseatisveryheavy.Riskofinjurytohands

andfeet.

–Useproperliftingtechniques.

CAUTION!

Riskofcrushing

Riskofinjurycausedbyuncontrolledmovement

ofmobilitydevice.

–Switchoffpowersupply(ON/OFFkey).

–Engagedrive.

•4mmAllenkey

•TX40torxwrench

•Obliquepliers

•Cableties

Manualseatheightadjustment

1.Removeseat.See“Replacingseatsupportwithmanual

tiltmodule(tillDec.2010)”or“Replacingseatsupport

withelectrictiltmodule”.

Loosenandremovefourscrews(2)ontheuppersideof

column(3).

3.Liftoffshroudplate(1).

Theshroudplatehasfourapspointing

downward.Therearetwotappedholesoneach

apforscrews(2).Byselectingupperorlower

holes,seatcanbeadjustedtotwodifferent

heights.

4.Attachshroudplate(1).

5.Installscrews(2)insuchawaythatshroudplateisush

ttedorissomewhatelevateddependingondesired

seatheight.

6.Installpartsinreverseorder.

7.Checkallmobilitydevicefunctions.

1533060-M

Invacare®Storm4Series

AdjustingseatheightontypeAelectricalliftercolumn

withadapter

CAUTION!

Riskofcrushing

Theseatisveryheavy.Riskofinjurytohands

andfeet.

–Useproperliftingtechniques.

CAUTION!

Riskofcrushing

Riskofinjurycausedbyuncontrolledmovement

ofmobilitydevice.

–Switchoffpowersupply(ON/OFFkey).

–Engagedrive.

•4mmAllenkey

•5mmAllenkey

•TX40torxwrench

•Obliquepliers

•Cableties

•Torquewrench5–30Nm(orsimilar)

•Medium-strengththread-lockinguid,e.g.

Loctite243

Adjustingseatheightmanuallywithanadapter

1.Removeseat.SeeAdjustingseattiltonaseatwith

amanualtiltmodule(tillDec.2010),page12

“Replacingseatsupportwithelectrictiltmodule”).

2.Placeadapter(4)inseatsupport(3)frombelow.

3.Fixadapterwithtwoscrews(1).

4.Replaceseatsupportonlifterpillar(5).

CAUTION!

Riskofdamagetolifterpillar

Lifterpillarcanbedamagedifscrewsaretoo

long.Thescrewsusedmayprotrudebya

maximumof8.5mmfromtheadapters.

–Onlyusescrewssupplied.

–Checkscrewlengthpreciselyifyoudouse

otherscrews.

5.Applymedium-strengthscrewblockersystemtofour

screws(2).

6.Insertfourscrews(2)andtightenthemtoatorqueof

25Nm.

7.Installpartsinreverseorder.

8.Testallfunctions.

AdjustingseatheightonatypeBelectricalliftercolumn

withanadapter

CAUTION!

Riskofcrushing

Theseatisveryheavy.Riskofinjurytohands

andfeet.

–Useproperliftingtechniques.

CAUTION!

Riskofcrushing

Riskofinjurycausedbyuncontrolledmovement

ofmobilitydevice.

–Switchoffpowersupply(ON/OFFkey).

–Engagedrive.

•4mmAllenkey

•5mmAllenkey

•TX40torxwrench

•Obliquepliers

•Cableties

•Torquewrench5–30Nm(orsimilar)

•Medium-strengththread-lockinguid,e.g.

Loctite243

81533060-M

Setup

Adjustingseatheightmanuallywithanadapter

1.Removeseat.See“Replacingseatsupportwithmanual

tiltmodule(tillDec.2010)”or“Replacingseatsupport

withelectrictiltmodule”.

CAUTION!

Riskofdamagetoliftercolumn

Usingincorrectscrewsorinsertingand

tighteningscrewsincorrectlywilldamage

liftercolumn.Theliftercolumnissupplied

withself-tappingscrews.Thescrewsareused

onundersideaswellasonupperside.

–Useonlyscrewsprovided.

–Ifscrewswerealreadyscrewedin:When

reinstallingscrews,makesurethattheyare

screwedcarefullyintoexistingthread.

–Tightenscrewstoatorqueof15-17Nm.

2.Positionadapter(4)ontopofliftercolumn(5).

3.Secureadapterwithself-tappingscrewsandwashers(3).

4.Positionseatframe(2)onliftercolumnandadapter.

5.Applymediumstrengththreadlockingadhesivetofour

screws(1).

6.Insertfourscrewsandtightenthemtotorqueof25Nm.

7.Installpartsinreverseorder.

8.Installcables.See“InstallingonliftercolumntypeB”.

9.Checkallmobilitydevicefunctions.

4.1.2Adjustinglowerleglength

Invacareoffersarangeoflegrestswhichcanbeadjusted

individually.Seeusermanual.

4.1.3Adjustingthebackrest

CAUTION!

Adjustingtheseattiltorthebackrestangle

changesthegeometryofthemobilitydeviceand

directlyinuencesitsdynamicstability!

–Fordetailsregardingdynamicstability,

negotiatinggradientsandobstaclesandthe

correctadjustmentofseattiltorbackrest

angle,refertoTakingObstaclesandDrivingup

anddowngradients.

Adjustingbackrestwidth

Backrestwidthisadjustedbyperformingthefollowingtasks:

1.Adjustingbackposts.

2.Adjustingbackrest:

•Tensionadjustablebackrest,asdescribedin

Adjustingtensionadjustablebackrest,page10.

•Flex3backrest,asdescribedinAdjustingFlex3

backrest,page10.

3.Replacingbackrestcushion(theseareavailableinvarious

widths).Whenmodifyingbackrestwidth,seatwidth

mustalsobecorrespondinglyadapted.SeeAdjusting

seatwidth,page10.

•3mmAllenkey

•5mmAllenkey

•13mmwrench

Forscrewpositionperbackrestwidth,refertotablebelow.

Screwposition

Seatwidth

530mm*

480mm

C430mm

380mm

*BackpostsforFlex3seatonlyadjustuptoaseatwidth

settingof480mm.Theremaining5cmareadjustedvia

thebackrestplates.

1.Removebackrestcushion.

2.LoosenstrapsofslingbackrestorremoveFlex3backrest.

3.Loosenandremovebothscrews(5)ofactuatorxation

bracket.

4.Removeshroudofactuatorxationbracket.

5.Loosenandremovescrewsandnuts(2,4)onupperand

loweractuatorxationbracketonbothsides.

6.Adjustbackrestxation(6)fornewbackrestwidth

accordingtothetableabove.

7.Insertscrews(2)throughshroudofactuatorxation

bracketandcorrespondingholesofbackrestxationto

actuatorxation.

8.Tightenthesewithnuts(4).

9.Repositioncoverofactuatorxationbracket.

10.Insertandtightenscrews(5)again.

1533060-M9

Invacare®Storm4Series

11.Adjuststrapsofslingbackresttonewwidthorinstall

adjustedFlex3backrest.

12.Installbackrestcushion.

13.Performafunctioncheckofmobilitydevice.

Adjustingtensionadjustablebackrest

Tensionadjustablebackrestcanbeindividuallyadaptedto

theuser'sbackshape.

Pullthefrontandrearfacesofthebackrestupholstery

(1)apartandremove.Thebackrestupholsteryfront

andrearfacesareheldtogetherusinghook-and-loop

fasteners.

2.Openthebackrestbelt(2)hook-and-loopfasteningsand

adjusttotherequiredlength.

3.Reattachthebackrestupholsteryandxwith

hook-and-loopfastenings.

AdjustingFlex3backrest

Tools:

•Phillipsscrewdriver

•5mmAllenkey

Loosenandremovescrews(3).

2.Removefrontlateralplates(2and4)frombackrest(1).

RemovebothPhillipsscrewsAonmiddleplate.

4.Shiftpositionofrearplatehalves(threesettingsare

possibleusingdrillholes).

•BeforepullingFlex3backrestapart,a"1"willbe

visibleinthesmall,rectangularcut-out.

•AfterpullingFlex3backrestapart,a"2"willbe

visibleinthesmall,rectangularcut-out.

5.Re-inserttwoscrewsAintomiddleplate.

6.Retightenfrontlateralplates(2and4).

4.1.4Adjustingseatsupport

Adjustingseatwidth

Youcanonlyadjusttheseatwidthforthetelescopicseat

frame.Theslingseatisavailableintwowidths:

•foraseatwidthof38-43cmand

•foraseatwidthof48-53cm

Whenmodifyingtheseatwidth,thebackrestwidthmust

alsobecorrespondinglyadapted.SeeAdjustingbackrest

width,page9.

•3mmAllenkey

•5mmAllenkey

•13mmwrench

•TX25Torxwrench

•TX40Torxwrench

1.Removebackrestcushion.

2.Removebackrestfrombackrestmountingbracket.See

Adjustingbackrestwidth,page9.

Loosenandremovescrews,whichsecuremiddleseat

plateAwith3mmAllenkey.

4.RemovemiddleseatplateB.

Loosenandremovescrewsonbothsides,whichsecure

lateralseatplatesCwith3mmAllenkey.

6.RemovelateralseatplatesD.Or:

7.Removeseatcushion.

8.Loosenandremovescrewsonbothsides,whichsecure

slingseatAwithT25Torxwrench.

101533060-M

Setup

BackrestpostsforFlex3onlyadjustuptoaseat

widthsettingof480mm.Theremaining5cm

areadjustedviabackrestplates.

Removeslingseat(B).

10.

Loosenandremovescrewsofseatframeadjustment

AwithTX40Torxwrench.

11.Loosenandremovescrewsofxationoflegrest

mountingbracketsB.

12.Adjustseatframeandlegrestxationtodesiredwidth

accordingtothefollowingillustrationsandtables:

Seatframe

Screwposition

Seatwidth

A530mm

480mm

C430mm

380mm

Legsupportsconnection

Screwposition

Seatwidth

A380mm

430mm

C480mm

530mm

Whenswitchingfrom430mmto480mmand

theotherwayaround,thexationofthelegrests

mustbereplaced.

13.Repositionscrewsandre-tightenthem.

14.Installseatplateorslingseat.

15.Repositionseatcushion.

Adjustingseatdepth

A:Seatdepth

B:Centerofgravityoftheseat/seatposition

SeatdepthAcanbeadjustedbymovingbackrestinrelation

toseatsurface.Fordetails,seeusermanual.

Seatsystems

Fordetailson

•EasyAdaptseat

•Optimistseat

•Recaroseat

refertorevision12ofthisservicemanual.

FordetailsonModuliteseatseebelow.

Moduliteseat

Seatdepthcanbeadjustedbymovingbackrestinrelationto

seatsurface.Seeusermanual.

4.1.5Adjustingcenterofgravityoftheseat

Thecenterofgravityoftheseatcanbeadjustedby

mountingtheseatframefarthertowardsthefrontorthe

rearoftheseat.

A:Seatdepth

B:Centerofgravityoftheseat

Theuserweightandseatdepthhavestrong

inuencesonthechoiceofthecenterofgravity

(CoG).Iftheuserisheavyandtheseatdepthis

greater,thefocusshouldbethefartherback.For

bestpossibledrivingcharacteristicsofrear-wheel

drivewheelchairs,theweightshouldbedistributed:

30–40%frontand60-70%rear.

1533060-M

Invacare®Storm4Series

CAUTION!

Riskofdamageduetocollisionsofthelegrests

withotherpartsofthewheelchair

–Setthelegreststothesmallestanglebefore

adjustingtheseatcenterofgravity.

–Payattentionwithadjustingtheseatcenterof

gravitythatthelegrestsdonottouchanyother

partsofthewheelchair .Thisensuresthatthe

legrestscannotcollidewithotherpartsofthe

wheelchair.

Seatsystems

Fordetailson

•EasyAdaptseat

•Optimistseat

•Recaroseat

refertorevision12ofthisservicemanual.

FordetailsonModuliteseatseebelow.

Moduliteseat

TheModuliteseatisavailableintwoversions:

•Adjustmentofthecenterofgravityviathelateral

prolestelescopicseatframe(plateandstrap),as

describedinTelescopicseatframe,page12.

•Adjustmentofthecenterofgravityviatheoblongholes

oftheseatadapteronepieceseatplate,asdescribed

inOnepieceseatplate,page12.

Telescopicseatframe

•6mmAllenkey

1.Removeseatplateorslingseat(1),seeModuliteService

Manual“Adjustingseatwidth/backrestwidth”.

2.Loosenscrews(2)infrontandrear,leftandright–DO

NOTremove.

3.Shiftpositionofseat.

4.Re-tightenscrews.

5.Installseatplateorslingseat.

Onepieceseatplate

Tools:

•6mmAllenkey

1.Removeseatplate(1)orslingseat,seeModuliteService

Manual,chapter“Adjustingseatwidth”.

2.LoosenAllenscrews(2)infrontandrear,leftandright

–DONOTremove.

3.Shiftpositionofseatframe.

4.Re-tightenscrews.

5.Installseatplateagain.

4.1.6Adjustingseattilt

Adjustingseattiltonaseatwithamanualtiltmodule(till

Dec.2010)

WARNING!

Dangerofcrushing

Theseat/seatsupportisveryheavy.Injuryhazard

tohandsandfeet.

–Useproperliftingtechniques.

Tools:

•6mmAllenkey

1.Pleasetakeintoaccountthattheseatisveryheavy.

Besurenottocrushyourngersorotherpartsofthe

body.Useproperliftingtechniques.

2.LoosenandremovetwoAllenscrews(3)witha6mm

Allenkey.

3.Tiltseattothedesiredgradient.

4.Placetwopartsofstrutontopofeachother.

5.RetAllenscrewsandtightenthem.

6.Checkallmobilitydevicefunctions.

1533060-M

Setup

Adjustingseattiltonaseatwithamanualtiltmodule

(fromDec.2010)

CAUTION!

Riskofcrushing

Seatandframeareveryheavyandcanfalldown

withoutwarningifseattiltadjustmentassembly

isscrewedaparttoofar.Riskofinjurytohands

andfeet.

–Onlychangeadjustmentswhensomeoneis

seatedinchair.

–Onlychangetiltadjustmenttowheredistance

betweenaxlesisamaximumof300mm.

•19mmwrench

•Measuringtape

1.Applywrenchtobolt(1)oftiltadjustment.

2.Turntiltadjustmenttilldesiredangleisattainedor

distancebetweenboltsisamaximumof300mm.

1533060-M13

Invacare®Storm4Series

5Testing

5.1Testingmotor

ThetestingproceduredoesnotapplytoTrueTrack

Plusmotors.InthecaseoftheTrueTrackPlusmotor,

thecableplugisconnecteddirectlytothemotor.

•Digitalmultimeterwithresistancemeasurement

1.Removerearshroudasdescribedin6.8.1Replacingrear

shroud,page38.

Pullthemotorplugoutofpowermodule.

3.Connectthedigitalmultimetertothemotorplug

contacts(3)andmeasuretheresistancebetweenthe

contacts.

Aresistanceofbetween0.5and5ohmsindicatesa

motorreadyforoperation.Aresistanceofbetween

15ohmsandinnityindicatesadefectivemotor.High

resistancesarenormallycausedbybadconnections

orworncarbonbrushes.

5.2Testingmotorbrake

Thistestshouldonlybecarriedoutonmobility

deviceswithconventionalmotor/transmissionunits.

CAUTION!

Riskofdamagetopowermoduleduetoshorts

inmotorbrake

–Neverconnectashortedmotorbraketoan

intactpowermodule.

–Alwaysreplaceshortedbrakesimmediately.

Adefectivemotorcandamagethepowermodule,

butadefectivepowermodulecannotdamagethe

motor.

•Size2Phillipsscrewdriver

•Digitalmultimeterwithresistancemeasurement

1.Removerearshroudasdescribedin6.8.1Replacingrear

shroud,page38.

Pullmotorplugoutofthepowermodule.

Connectthedigitalmultimetertotheadjacentcentral

motorplugcontacts(3)andmeasuretheresistance

betweenthecontacts.

4.Ifthereisadefect,replacethemotorandsenditto

InvacareServiceforinspectionorrepair.

Aresistanceofbetween40and80ohmsindicates

anintactbrake.Aresistanceof0ohmsoravery

highresistance(mega-ohmsorinnity)indicatesa

short-circuit,abadconnectionoradefectivebrake.

5.3Checkingactuator

•Digitalmultimeterwithresistancemeasurement

1.SwitchcontrolsOFFonremote.

2.Removerearshroud.

3.Takeexactnoteofpositionsofallcablesandsockets

thattheyareconnectedto.Markconnectorsand

socketsortakeaphotographwithadigitalcamera.

4.Disconnectmotorplugofmotortobetestedfrom

actuatormodule.

Checkelectricalresistanceatplugofactuator.Theplug

canhaveadifferentshapethanshowninillustration.

6.Ifresistanceisclosetoinnity,motorisprobablyburnt

out.

7.Ifresistanceisbelow1Ω,motorhasashort.

8.Themotormustbereplacedinbothcases.

1533060-M

Service

6Service

6.1Generalwarninginformationoninstallation

work

CAUTION!

Riskofinjuryanddamagetoproperty,ifthe

maximumspeedreductiononamobilitydevice

withalifterdoesnotfunctioncorrectly

Themobilitydevice’scontrolunitmustreduce

themaximumpossiblespeedassoonasthelifter

israised.

–Testthemaximumspeedreductionforcorrect

functionafteranymaintenanceworkor

modicationstothemobilitydevice.

6.2Tighteningtorques

CAUTION!

Riskofdamagetomobilitydevicedueto

improperlytightenedscrews,nutsorplastic

connections.

–Alwaystightenscrews,nutsetc.tothestated

tighteningtorque.

–Onlytightenscrewsornutswhicharenotlisted

herengertight.

Thetighteningtorquesstatedinthefollowinglistarebased

onthethreaddiameterforthenutsandboltsforwhichno

specicvalueshavebeendetermined.Allvaluesassume

dryandde-greasedthreads.

ThreadTighteningtorquein

Nm±10%

M43Nm

6Nm

M610Nm

M825Nm

M1049Nm

M1280Nm

M14120Nm

M16180Nm

6.3Troubleshooting

6.3.1Operationalfaults

Proceedasfollowsifyouhaveanyproblems:

1.Firstassessthepossiblecauseoftheproblemusingthe

followingtable.

2.Checktheremotestatusdisplay.Evaluatetheasherror

code.

3.Carryoutthenecessarychecksandrepairsas

recommendedinthefollowingtable.

Thevariouspowermodulescanbettedinconnectionwith

diferentremotesinthemobilitydevice.Recticationof

operationalfaultsdependsonthepowermoduletted.The

powermodulesusedaredescribedinthecorresponding

controlsmanual.

Thetablesforrecticationofoperationalfaultslisted

inthefollowingchaptersareonlyanexcerptfrom

theoriginalmanufacturer'smanuals.Youcanobtain

theoriginalmanualsfromInvacare®.

6.3.2Drivefaultdiagnosis

ProblemOthersymptomsPossiblecauseSolution

Documentation

Theremotestatus

displayilluminates

normallyandshowsan

errorcode.

Drivemotors

disengaged

EngagedrivemotorsSeecorresponding

remotemanual

Remotestatusdisplay

doesnotilluminate

BatteriesdefectiveReplacebatteries

See6.9.15Removing

batteries,page46

Completelydischarge

battery

Pre-chargebatteriesSeeusermanual

Powersupplyto

remoteinterrupted

CheckmainfuseSee6.9.18Mainfuse,

page47

Checkcablesbetween

modulesforloose

connectionsordamage

See6.9.19Cables,page

RemotedefectiveReplaceremoteSeecorresponding

remotemanual

Mobilitydevicewill

notstart

Remotestatusdisplay

ashing

Variouscauses

AssesserrorcodeSeecorresponding

remotemanual

1533060-M15

Invacare®Storm4Series

ProblemOthersymptomsPossiblecauseSolution

Documentation

Batteriesdefective

(unstablevoltage)

Replacebatteries

See6.9.15Removing

batteries,page46

Replacemotor(s)

See6.6.1Replacing

driveunit,page22and

6.6.3Replacingdrive

unit(Storm4X-plore),

page23

Mobilitydevice

juddersindrivemode

None

Drivemotor(s)

defective

ReplacecarbonbrushesSee6.6.4Replacing

orrotatingmotor/

gearboxunitsealing

ring(SSDmotor),page

Mobilitydevicepulls

toleftorright

None

Drivemotorsrunning

asymmetrically

Changeprogramming

tosynchronisemotors

See6.9.12Updating

software,page45

TirevisiblydentedNotenoughairintireCheckairpressure,

replaceinnertube

and/orvalveif

necessary.

See6.9.11Drive

programselection

aftercomponent

replacement,page

Errormessagedoes

notgoout

None

BadconnectionsCheckallconnecting

cables.

See6.9.19Cables,page

MotorbrakedefectiveMeasureinternal

resistanceofbrakes,

replacemotorif

defective.

Motorsstopandstart

again

None

VoltagedeclineStopdrivingandallow

controlstocooldown.

Motorrunsbutloses

power

None

Highmotorloadallows

powermoduletolower

voltage

Stopdrivingandallow

controlstocooldown.

Motorsstopanddo

notstartagain

None

Highmotorloadallows

powermoduletolower

voltage

Leavemobilitydevice

switchedonandlet

powermoduleoperate.

Chargebatteries

overnightwithmobility

deviceswitchedon.

None

FuseburntoutCheckcablingand

replacefuse

See6.9.19Cables,

page48and6.9.18

Mainfuse,page47

MotordefectiveCheckcarbonbrushes

andreplaceif

necessary

See6.6.4Replacing

orrotatingmotor/

gearboxunitsealing

ring(SSDmotor),page

None

Measureinternal

resistanceofmotor,

replacemotorif

defective.

None

Powermodule

defective

ReplacepowermoduleSee6.9.2Replacing

LiNXpowermodule

bracket,page42

or6.9.3Replacing

TrueTracPluspower

module,page42

161533060-M

Service

ProblemOthersymptomsPossiblecauseSolution

Documentation

Motorslosepower

whiledriving

None

BadconnectionsSwitchmobilitydevice

off,wait10seconds,

switchmobilitydevice

onagain.Checkall

cabling.

See6.9.19Cables,page

Motorjuddersorruns

irregularly,oronlyone

motorruns

None

CarbonbrusheswornCheckcarbonbrushes

andreplaceif

necessary

See

BearingdefectiveReplacingmotorSee6.6.1Replacing

driveunit,page22and

6.6.3Replacingdrive

unit(Storm4X-plore),

page23

CollectordefectiveMeasureinternal

resistanceofmotor,

replacemotorif

defective

See6.6.1Replacing

driveunit,page22and

6.6.3Replacingdrive

unit(Storm4X-plore),

page23

Motorsdonotrun

None

BadconnectionsCheckallcablingSee6.9.19Cables,page

FuseburntoutCheckcablingand

replacefuse

See6.9.19Cables,

page48and6.9.18

Mainfuse,page47

BatteriesdefectiveReplacebatteries

See6.9.15Removing

batteries,page46

Cablingtopower

moduleorremote

defective

CheckcablingSee6.9.19Cables,page

Powermodule

defective

ReplacepowermoduleSee6.9.2Replacing

LiNXpowermodule

bracket,page42

or6.9.3Replacing

TrueTracPluspower

module,page42

CorrodedcontactsWater,saltorurinehas

penetrated

Checkcabling,replace

ifnecessary

See6.9.19Cables,page

Motormakesclicking

noise

None

BearingdefectiveReplacingmotorSee6.6.1Replacing

driveunit,page22

CollectordefectiveMeasureinternal

resistanceofmotor,

replacemotorif

defective

See6.6.1Replacing

driveunit,page22and

6.6.3Replacingdrive

unit(Storm4X-plore),

page23.

Scrapingnoiseor

motorblocked

None

BearingdefectiveReplacingmotorSee6.6.1Replacing

driveunit,page22

TransmissiondefectiveReplacetransmissionSee6.6.3Replacing

driveunit(Storm4

X-plore),page23and

Transmissionmakes

clickingnoise

None

TransmissiondefectiveReplacetransmissionSee6.6.1Replacing

driveunit,page22

and

6.6.3Replacingdrive

unit(Storm4X-plore),

page23

DrivewheellooseTightendrivewheel,

secureboltswith

threadlocking

adhesive,ifnecessary

See6.7.2Replacing

drivewheel,page34

1533060-M

Invacare®Storm4Series

ProblemOthersymptomsPossiblecauseSolution

Documentation

Gearboxlosingoil

None

Sealingringondrive

shaftdefective

Replacegearboxif

sealingringdefective

See6.6.3Replacing

driveunit(Storm4

X-plore),page236.6.3

Replacingdriveunit

(Storm4X-plore),page

Checkcarbonbrushes

foroilwetting,replace

motorifbrusheswet

See6.6.4Replacing

orrotatingmotor/

gearboxunitsealing

ring(SSDmotor),page

Irregularrunning

None

Driveshaftmovableor

bent

Checkdriveshaft,

replacetransmissionif

defective

See6.6.3Replacing

driveunit(Storm4

X-plore),page23and

6.6.1Replacingdrive

unit,page22

Partslost

None

PartslostRe-attachpartsonce

found

Batteriesnotbeing

charged

None

Fuseburntout,cable

defective

Checkcablingand

replacefuse

See6.9.19Cables,

page48and6.9.18

Mainfuse,page47

BatteriesdefectiveReplacebatteries

See6.9.15Removing

batteries,page46

LEDsblinkingon

chargingunit

ChargingunitdefectiveReplacechargingunitSeechargingunit,user

manual

Shortchargingperiod

None

Oneofthebatteries

couldbedefective

Replacebatteries

See6.9.15Removing

batteries,page46

Mobilitydeviceruns

tooslowly

None

RemotedefectiveReplaceremoteSeecorresponding

remotemanual

BatteriesdefectiveReplacebatteries

See6.9.15Removing

batteries,page46

6.3.3Chargingdevicefaultdiagnosis

Symptom

PossiblecauseSolution

NoLEDsilluminatingonbatterychargerChargingdevicenotconnectedtomains

supply.

Ensurethatthebatterychargerhas

beenpluggedin.

NomainssupplyCheckthemainssupplywithavoltmeter .

Defectivemainssupplycable.Checkthemainssupplycable.Replace

damagedcablesorsendthebattery

chargertoInvacareServiceforrepair.

LEDsareburntoutSendthebatterychargertoInvacare

Serviceforrepair.

Aninternalfusemightbeburntout.SendthebatterychargertoInvacare

Serviceforrepair.

BatteriesdonotchargeFuseonmobilitydevicehasburntout.Checkmobilitydevicefuses.See“Main

fuse”.

Batterychargernotconnectedto

mobilitydevice.

Ensurethatthebatterychargerhas

beenconnectedtothemobilitydevice.

NomainssupplyCheckthemainssupplywithavoltmeter .

Defectivemainssupplycable.Checkthemainssupplycable.Replace

damagedcablesorsendthebattery

chargertoInvacareServiceforrepair.

181533060-M

Service

Symptom

PossiblecauseSolution

Batterychargercouldbedefective.Useabatterychargerwhichyouknow

isworkingproperlytochargethe

batteries.Sendthedefectivebattery

chargertoInvacareServiceforrepair.

Batteryvoltageistoolowtooperate

mobilitydevice.

Replacethebatteries.See“Removing

batteries”

6.3.4Serviceplan

CAUTION!

Dangerofinjuryanddamagetoproperty,ifthemaximumspeedreductiononawheelchairwithalifterdoes

notfunctioncorrectly!

Thewheelchair’scontrolunitmustreducethemaximumpossiblespeedassoonasthelifterisraised.

–Testthemaximumspeedreductionforcorrectfunctionafteranymaintenanceworkormodicationstothe

wheelchair.

Component

CheckRemedy

Notes

PosturebeltDamagetoposturel

belt

Replacebeltif

damaged

SeeModuliteservice

manual

BeltlockfunctionReplacebeltif

damaged

SeeModuliteservice

manual

Damagetoarmrests

Replaceshroudif

damaged

Armrests

ArmrestxingsTightenscrews

DamagetosidepanelsReplacesidepanelsif

damaged

Sidepanels

SidepanelxingsTightenscrews

SeatlockSeatlockdefectiveReplaceseatlock

SeatangleadjustmentTighttofthepin

retainers

Replacepinretainersif

necessary

Lifter(manualor

electric)

CheckscrewsTightenscrews

Damagetobackrest

Seams

Fixing

Checkcable

Powerbackrest(if

tted)

Checkfunction

Replacepartsif

damaged

Tightenscrews

Replacecablemotorif

necessary

Tightenscrews

Frames(chassis)/

batterymounting

Checkxings,welded

seamsandbattery

mounting

Replacecomponentsif

necessary

DAHLdockingstationCheckscrewsTightenscrews

Wheelsuspensionand

wheels

Checkdrivewheelsfor

tighttandsideplay

Adjust,replacewheel

hubs

See6.7.2Replacing

drivewheel,page34

and6.7.4Replacing

drivewheelhub,page

Checksteeringwheels

fortightt,oatand

sideplay

Replacewheels,wheel

forkorwheelbearings

See6.6.13Replacing

frontwheelfork,page

Tires

Repairorreplaceif

damaged

See6.7.3Replacinga

tireorinnertube,page

1533060-M19

Invacare®Storm4Series

Component

CheckRemedy

Notes

ChecksuspensionRepairorreplaceif

damaged

See6.6.9Replacing

strut,page30

CheckstraightrunningReplacewheels,wheel

forkorwheelbearings

See6.6.13Replacing

frontwheelfork,page

Driveunits,clutch

mechanism

Motors

Checkmotors

Checkfunctionsin

driveandpushmodes

Checkcarbonbrushes,

replaceifnecessary

Checkclutch

mechanism

Replacemotorif

necessary.

Tightenscrews/nuts,

adjustorreplaceif

necessary

See6.6.1Replacing

driveunit,page22,

6.6.3Replacingdrive

unit(Storm4X-plore),

page23

and6.6.4

Replacingorrotating

motor/gearboxunit

sealingring(SSD

motor),page24

BrakesInspectmotorbrakeCheckmotorbrake

Legrests

Checkweldedseams,

interlocking,screws,

footplates

Tighten,replaceif

necessary

Powerlegrests(if

tted)

CheckcableReplacecableif

necessary

Checkcontacts

Checkfunctions

Lighting(iftted)

CheckcableReplacelamporcable

ifnecessary

See“Lightingunit”

Checkfunction

Batterymounting

Checkbatterysupport

andmountingbeltsfor

damage

Replaceifnecessary

Batteries

Checkbatteriesfor

damage

Replacebatteriesif

necessary

See6.9.15Removing

batteries,page46and

6.9.17Howtohandle

damagedbatteries

correctly,page47

CheckbatteryvoltageChargebatteriesSeeusermanual

Checkcontactsand

terminals

Cleancontactsand

terminals

Seesafetyinformation

under6.9.15Removing

batteries,page46

and

6.9.17Howtohandle

damagedbatteries

correctly,page47

Remote/electronics

modules

Remote,statusdisplay

blinking

Evaluateerror/blink

code

Seeremotemanual

andcontrolsmanual.

Fixings

Tightenxings,replace

ifnecessary

Cablesandconnecting

plugs

Tightencablesand

connectingplugs,

replaceifnecessary

201533060-M

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