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Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated
in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.
InterServe is a trademark of Intergraph Computer Systems.
Intel and LANDesk are registerd trademarks of Intel Corporation.
Other brands and product names are trademarks of their respective owners.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
To comply with FCC Class B limits, you must use shielded cables with this device.
Notes
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or
in the operating instructions.
iii
Contents
Preface................................................................................................................................v
About This Document.......................................................................................................... v
Document Conventions....................................................................................................... vi
Operating System Information ............................................................................................ vi
Hardware Information......................................................................................................... vi
Additional InterSite Server Monitor Information ............................................................... vii
Additional Intel LANDesk Server Manager Information .................................................... vii
Customer Support.............................................................................................................viii
Hardware and Software Support Services............................................................viii
World Wide Web................................................................................................viii
Intergraph Bulletin Board Service .......................................................................viii
FAXLink............................................................................................................... ix
Telephone ............................................................................................................. ix
More Support Options............................................................................................ x
1 Overview ......................................................................................................................... 1
Monitoring Console Setup ................................................................................................... 1
Monitored Server Setup ....................................................................................................... 2
Communications.................................................................................................................. 2
Getting Started..................................................................................................................... 3
2 Preparing for Installation............................................................................................... 5
Requirements....................................................................................................................... 5
Collect Materials and Tools ................................................................................................. 6
Installing the PC Card Modem............................................................................................. 6
Installing and Configuring the Windows NT SNMP Service ................................................ 7
3 Installing, Configuring, and Removing InterSite Server Monitor (ISM)...................... 9
Installing ISM Software....................................................................................................... 9
Configuring the Emergency Management Card (EMC) ...................................................... 11
Using Server Manager Console for Configuration.............................................................. 12
Updating the EMC Software and EMC BIOS..................................................................... 13
Configuring Servers in the Windows NT Group................................................................. 14
Logging Onto a Server....................................................................................................... 15
Configuring the PC Card Modem....................................................................................... 15
Configuring Pager Settings ................................................................................................ 16
Configuring the EMC ID ................................................................................................... 17
Configuring EMC User Accounts....................................................................................... 18
Removing ISM Software.................................................................................................... 19
Reinstalling ISM Software................................................................................................. 20
4 Using Server Manager Console .................................................................................... 23
Understanding the Server Manager Console Interface ........................................................ 23
Understanding the Intel Management Directory Group ...................................................... 25
iv
Logging On to a Server...................................................................................................... 25
Determining a Server’s Status............................................................................................ 26
Understanding the Tools Group ......................................................................................... 27
Emergency Mgmt. Card Connection..................................................................... 28
DMI..................................................................................................................... 28
NT Performance Monitor ..................................................................................... 29
Data Groups......................................................................................................... 30
Connecting to a Server’s EMC........................................................................................... 30
Configuring Temperature Sensors...................................................................................... 31
Configuring Voltage Sensors ............................................................................................. 31
Index................................................................................................................................. 33
v
Preface
InterSite Server Monitor 3.0 Quick-Start Guide describes the purpose and use of the
InterSite Server Monitor (ISM) software. The Quick-Start Guide describes how to set up
your computer for the ISM software, install and configure the ISM software, and start using
Server Manager Console.
The Quick-Start Guide also provides basic information you need to set up the Emergency
Management Card (EMC) for use with the ISM software on an Intergraph server running
Windows NT Server 4.0. See the “Additional InterSite Server Monitor Information” and
“Additional Intel LANDesk Server Manager Information” sections in this Preface for a list
of informational text files and additional related documentation.
About This Document
InterSite Server Monitor Quick-Start Guide is organized as follows:
Chapter 1, “Overview,” describes the features of the ISM software, the monitoring
console setup, the monitored server setup, and the communication between a monitoring
console and a server. The chapter also explains how to use this document and to find
additional documentation to install, configure, and use the EMC and LANDesk Server
Manager.
Chapter 2, “Preparing for Installation,” describes the hardware and software
requirements for installing ISM on a monitoring console or a server, the materials and
tools you need for installation, how to install the PC Card modem on the EMC, and how
to install and configure the Windows NT SNMP Service (if needed).
Chapter 3, “Installing, Configuring, and Removing InterSite Server Monitor (ISM),”
describes how to install, configure, remove, and reinstall ISM software. It also explains
how to configure the EMC, and gives a brief introduction to the Server Manager
Console for configuration tasks.
Chapter 4, “Using Server Manager Console” gives a brief introduction to the Server
Manager Console interface and how to use it. It explains how to connect to the EMC
and configure temperature and voltage sensors.
The Index provides references to information in this document.
vi
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, cross-references, or the first appearance of a
defined term.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and directories.
You can type filenames and directory names in the dialog boxes or the command
line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press CTRL
and D simultaneously.
Operating System Information
For more detailed information on the Windows NT 4.0 operating system, refer to the printed
and online Microsoft documentation delivered with the system.
Hardware Information
For more information about the Emergency Management Card (EMC), refer to the Intel
LANDesk Server Manager v3.0 Installation Guide. This guide is produced by Intel and is
delivered online in Adobe Portable Document Format (PDF). The LDSM30_INSTALL.PDF file
is on the Intel LANDesk Server Manager CD-ROM. A printed copy of this document should
be included with the Intel CD-ROM.
Adobe Acrobat Reader is required to view Portable Document Format (PDF) files. A copy of
Acrobat Reader is included on the Intel LANDesk Server Manager CD-ROM.
To install Acrobat Reader:
1. Insert the Intel LANDesk Server Manager CD-ROM into the computer’s CD-ROM
drive.
2. In the
ELECDOCS directory on the CD-ROM, double-click AR32E30.EXE. This is a
self-extracting file that installs Acrobat Reader for you.
vii
Additional InterSite Server Monitor Information
For more information about the InterSite Server Monitor (ISM) product, refer to the
following files on the supplied Intergraph SVRMON30 Supplemental diskette:
README.TXT. This file provides Intergraph-specific information for the LANDesk
Server Manager product.
FIXES.TXT. This file lists the Intergraph fixes made to the InterSite Server Monitor
product since the last release.
Additional Intel LANDesk Server Manager
Information
Additional Intel LANDesk Server Manager information is available as follows:
Intel LANDesk Server Manager v3.0 Installation Guide (LDSM30_INSTALL.PDF). This
guide covers installation and configuration of LANDesk Server Manager 3.0. The file is
available in the ELECDOCS directory on the Intel LANDesk Server Manager CD-ROM.
A printed copy of the document should be included with the Intel CD-ROM.
Intel LANDesk Server Manager v3.0 Administrator’s Guide (LDSM30_ADMIN.PDF). This
guide covers administrative tasks and configuration of LANDesk Server Manager 3.0.
The file is available in the ELECDOCS directory on the Intel LANDesk Server Manager
CD-ROM. A printed copy of the document should be included with the Intel CD-ROM.
Intel LANDesk Server Manager Online Help. The LANDesk Server Manager Online
Help provides instructions for many LANDesk Server Manager tasks. It also provides
information about the LANDesk Server Manager Console, dialog boxes, and error
messages. Access the online Help by clicking the Help icon in a dialog or window, or by
selecting the Help menu.
SMREADME.DOC. This file lists any information and corrections that do not appear in the
LANDesk guides or online Help. The SMREADME.DOC file is installed to the
C:\windows_directory\SYSTEM32\INTEL\SERVER MANAGER\UNINSTALL\INSTALL directory.
The text version (SMREADME.TXT) of the file is located in the same directory.
Adobe Acrobat Reader is required to view Portable Document Format (PDF) files. A copy of
Acrobat Reader is included on the Intel LANDesk Server Manager CD-ROM.
viii
To install Acrobat Reader:
1. Insert the Intel LANDesk Server Manager CD-ROM into the computer’s CD-ROM
drive.
2. In the
ELECDOCS directory on the CD-ROM, double-click AR32E30.EXE. This is a
self-extracting file that installs Acrobat Reader for you.
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other
levels of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
ix
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
FAXLink
To use the FAXLink:
Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
Call 1-256-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
The product’s name or model number.
The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
x
Your name and telephone number.
A brief description of the question or problem.
More Support Options
To get information on more customer support options:
Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
For hardware support questions in the United States, call 1-800-763-0242.
For software support questions in the United States, call 1-800-345-4856.
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
1
1Overview
The InterSite Server Monitor (ISM) is a server management tool that enables administrators
to remotely monitor InterServe systems across the network from a central site. The central
site is called the monitoring console.
Each server monitored by the monitoring console has an installed Intel Emergency
Management Card (EMC). With the ISM software installed on a monitoring console and the
EMC installed in the server, administrators can do the following from the monitoring
console:
Monitor critical server functions, server information, and statistics.
Diagnose server problems.
View and make changes to the configuration of a server.
Maintain a history log of server data.
Access the server when the network is not functioning.
Remotely control server over the network or a phone line.
Receive alerts when server problems occur.
Monitoring Console Setup
The monitoring console allows a system administrator to monitor a Windows NT-based
InterServe system in which the EMC and its associated PC Card modem are installed. The
monitoring console may be another server with an installed EMC card, or a computer with
only the Server Manager console software and Server Manager agent software installed.
To monitor a Windows NT server from the monitoring console, you install selected parts of
the ISM software, and either install an internal modem or attach an external modem to the
monitoring console.
To install and configure ISM software on the monitoring console, see Chapter 3,
“Installing, Configuring, and Removing InterSite Server Monitor (ISM)” in this
document.
To install an internal or external modem to the monitoring console, see the
documentation delivered with the modem.
2
Monitored Server Setup
The EMC monitors an InterServe system’s temperatures and voltages. The internal PC Card
modem (which is delivered to you, and which you install) on the EMC provides remote
access to the server while the network of the server is down. The modem is also used to dial
specified telephone numbers (such as a paging service, or a monitoring console) when
critical events occur.
InterServe systems (InterServe 635 and newer, InterServe 80, InterServe 800, InterServe
8000, and InterServe 8400) can be delivered with an installed EMC. To use the EMC to
monitor the server, you must install a PC Card modem on the EMC, and install and
configure the ISM software.
To install and configure the ISM software, see Chapter 3, “Installing, Configuring, and
Removing InterSite Server Monitor (ISM)” in this document.
Communications
Communication between a monitoring console and an InterServe system with an installed
EMC is classified as in-band communication or out-of-band communication. The server and
monitoring console have in-band communication when they make connections through the
network. The server and monitoring console have out-of-band communication when they
make connections by modem and telephone lines. If the Windows NT operating system is
operational on the InterServe system, the server and the monitoring console can have
in-band or out-of-band communication; in-band communication is most often used and
preferred. If the InterServe system or the network is not functional, only out-of-band
communication is possible.
If the ISM software and the EMC detect hardware events (such as a temperature exceeding
tolerance) or software events (such as a session login access violation), you may configure an
alert (also known as a trap) to be sent to the monitoring console or the system administrator
as follows:
1. If the EMC can communicate with its Windows NT driver, it sends an in-band alert to
the monitoring console.
2. If the EMC cannot communicate with its Windows NT driver, it attempts to send the
alert out-of-band (by its modem) to the monitoring console.
3
3. If the EMC cannot deliver the alert out-of-band to the defined monitoring console, it
attempts to send the alert to a pager. The pager is used only for critical shutdown
conditions, which are the Over-temp condition (temperature exceeded acceptable
threshold) and Under-temp condition (temperature fell below acceptable threshold).
4. If the pager service is not configured, the alert is not delivered.
You can configure ISM to deliver out-of-band alerts depending on the day and time. For
example, you can configure ISM to only send out-of-band alerts to a pager after regular work
hours. See the online Help or the Intel LANDesk Server Manager v3.0 Administrator’s
Guide (LDSM30_ADMIN.PDF) on the Intel LANDesk Server Manager CD-ROM or the Intel
printed documents for more information.
NOTE If you use the Out-of-Band remote control feature, you must have an external modem
attached to the server, and the LANDesk Modem Arbitrator must be running. See the online
Help or the
Intel LANDesk Server Manager v3.0 Administrator’s Guide
for information.
Getting Started
Go to Chapter 2, “Preparing for Installation,” to prepare to install the ISM software. Then
go to Chapter 3, “Installing, Configuring, and Removing InterSite Server Monitor (ISM),” to
install the ISM software. To learn how to run and start to use Server Manager Console, go
to Chapter 4, “Using Server Manager Console.”
This Quick-Start Guide provides the basic information you need to set up the EMC for use,
and to install and start using the ISM software. For more information about the ISM
product, refer to the following files on the Intergraph SRVMON30 Supplemental diskette:
README.TXT. This file provides Intergraph-specific information for the LANDesk
Server Manager product.
FIXES.TXT. This file lists the Intergraph fixes made to the InterSite Server Monitor
product since the last release.
Additional Intel LANDesk Server Manager information is available as follows:
Intel LANDesk Server Manager v3.0 Installation Guide (LDSM30_INSTALL.PDF). This
guide covers installation and configuration of LANDesk Server Manager 3.0. The file is
available in the ELECDOCS directory on the Intel LANDesk Server Manager CD-ROM.
A printed copy of the document should be included with the Intel CD-ROM.
Intel LANDesk Server Manager v3.0 Administrator’s Guide (LDSM30_ADMIN.PDF). This
guide covers administrative tasks and configuration of LANDesk Server Manager 3.0.
The file is available in the ELECDOCS directory on the Intel LANDesk Server Manager
CD-ROM. A printed copy of the document should be included with the Intel CD-ROM.
4
Intel LANDesk Server Manager Online Help. The LANDesk Server Manager Online
Help provides instructions for many LANDesk Server Manager tasks. It also provides
information about the LANDesk Server Manager Console, dialog boxes, and error
messages. Access the online Help by clicking the Help icon in a dialog or window, or by
selecting the Help menu.
SMREADME.DOC. This file lists any information and corrections that do not appear in the
LANDesk guides or online Help. The SMREADME.DOC file is installed to the
C:\windows_directory\SYSTEM32\INTEL\SERVER MANAGER\UNINSTALL\INSTALL directory.
The text version (SMREADME.TXT) of the file is located in the same directory.
Adobe Acrobat Reader is required to view Portable Document Format (PDF) files. A copy of
Acrobat Reader is included on the Intel LANDesk Server Manager CD-ROM.
To install Acrobat Reader:
1. Insert the Intel LANDesk Server Manager CD-ROM into the computer’s CD-ROM
drive.
2. In the
ELECDOCS directory on the CD-ROM, double-click AR32E30.EXE. This is a
self-extracting file that installs Acrobat Reader for you.
5
2 Preparing for Installation
Before you install ISM software on the monitoring console or the server you want to monitor,
you must do the following:
Make sure the computer meets the requirements listed in this chapter.
Install the PC Card modem on the Emergency Management Card (EMC).
Install and configure the Windows NT SNMP Service, if the computer is running the
Windows NT 4.0 operating system.
Requirements
A monitoring console must have the following:
Intel Pentium (or equivalent) processor.
Microsoft Windows NT 4.0 or Microsoft Windows 95 operating system.
32 MB minimum of RAM if running Windows 95 (48 MB recommended).
48 MB minimum of RAM if running Windows NT 4.0 (64 MB recommended).
19 MB of available disk space.
Installed network adapter, installed network adapter software, and an active connection
to the network.
TCP/IP network software installed.
Networking Computer Browser Service running.
Mouse with at least two buttons.
The server you want to monitor must be InterServe 635 or newer, InterServe 80, InterServe
800, InterServe 8000 or InterServe 8400, and have the following:
EMC support.
Microsoft Windows NT Server 4.0 operating system.
32 MB minimum of RAM.
19 MB of available disk space.
Installed network adapter, installed network adapter software, and an active connection
to the network.
TCP/IP network software installed.
6
Networking Computer Browser Service running.
Mouse with at least two buttons.
Collect Materials and Tools
Collect the following materials and tools:
PC Card modem.
InterSite Server Monitor software kit.
Intel LANDesk Server Manager CD-ROM.
InterServe system’s accessories box.
Your computer’s documentation.
Installing the PC Card Modem
To use the out-of-band features of the EMC to monitor the InterServe system, you should
install a PC Card modem on the EMC before installing and configuring the ISM software.
To install the PC Card modem on the EMC:
1. Shut down and turn off power to the InterServe system.
2. Locate the supplied PC Card modem, the modem adapter cable, the black EMI snap-on
suppressor, and one tie wrap in the shipping boxes. The modem and modem adapter
cable are shipped in one box; the EMI snap-on suppressor and tie wraps are delivered in
the InterServe system’s accessories box.
3. Record the serial number of the PC Card modem before you install it. You may need
this serial number should your PC Card modem require service.
4. Attach the black EMI snap-on suppressor to the modem adapter cable, adjacent to the
end with the spade connector. Place one of the tie wraps on the cable next to the EMI
snap-on suppressor to secure the suppressor in place. See Figure 4-2 in the Intel
LANDesk Server Manager v3.0 Installation Guide for an illustration showing the correct
setup.
5. Connect the spade connector on the modem adapter cable to the PC Card modem. The
adapter connector is keyed for proper insertion. See Figure 4-2 in the Intel LANDesk
Server Manager v3.0 Installation Guide for an illustration showing the correct setup.
7
6. Slide the PC Card modem into the PC Card modem slot (the opening in the EMC
retaining bracket) until it clicks in place.
CAUTION Do not force the modem into place. If it does not click into place or if it encounters an
obstacle, remove it, rotate it 180 degrees, and reinsert it into the PC Card modem slot.
When the PC Card modem is properly inserted, the modem is almost flush with the
EMC’s retaining bracket. A correctly installed modem protrudes approximately 1/16th
of an inch (15mm) from the EMC retaining bracket. An incorrectly installed modem
protrudes 1/4th of an inch (60 mm) or more from the EMC retaining bracket. See
Figure 4-2 in the Intel LANDesk Server Manager v3.0 Installation Guide for an
illustration showing the correct setup.
7. Plug one end of the telephone cord into the modem adapter (the RJ-11 port); then plug
the other end of the telephone cord into the telephone wall outlet.
8. Turn on power to the InterServe system.
Installing and Configuring the Windows NT SNMP
Service
NOTE If your computer is running the Windows 95 operating system, skip this section.
Before installing ISM software on a computer running Windows NT 4.0, you must install
and configure the Windows NT Simple Network Management Protocol (SNMP) Service. If
the SNMP Service is already installed and configured, you may skip this section.
NOTE If your system is running Windows NT 4.0 Service Pack 2 and above, you must reinstall the
Service Pack after you install the SNMP service from the Windows NT CD-ROM.
To install and configure Windows NT SNMP Service on a Windows NT 4.0 system:
1. Insert the Microsoft Windows NT 4.0 CD-ROM into the system's CD-ROM drive.
2. From the Start menu, go to Settings/Control Panel/Network/Services.
3. If SNMP Service is not in the Network Services list, click Add. The Select Network
Service dialog displays.
4. Click SNMP Service; then click OK. The standard Windows NT Setup directory dialog
displays.
5. Type the path for the CD-ROM drive and Windows NT distribution directory (for
example, d:\i386); then click Continue. The Microsoft SNMP Properties configuration
dialog displays.
6. Type your name and phone number in the Contact field.
8
7. Type the system’s physical location in the Location field (for example, Building 12
Room 101A).
8. Click Apply.
9. Click Traps (tab).
10. In the Community Name box, type public.
11. Click Add next to the Community Name box to add public to the community names list.
12. Click Add under the Trap Destinations box to add the IP address for public to the Trap
Destinations address list.
13. If you will be installing ISM software on more than one monitoring console, repeat Step
12 for each monitoring console.
14. Click OK to close Microsoft SNMP Properties dialog; then click OK to close the
Network dialog.
15. Click No when prompted to restart the system. You will restart the system after you
install ISM software.
NOTE You can change the SNMP configuration at any time. To do so, open the Control Panel and
click Network, select SNMP Service from the Services tab list, and click Properties.
9
3 Installing, Configuring, and Removing
InterSite Server Monitor (ISM)
Before you install ISM software on the monitoring console or the server you want to monitor,
make sure the system meets the requirements listed in Chapter 2, “Preparing for
Installation.”
NOTE You must be logged onto a user account with Administrator privileges to install and configure
the ISM software.
Installing ISM Software
InterSite Server Monitor consists of the LANDesk Server Manager product and its drivers,
and modified drivers and information files produced by Intergraph Computer Systems. In
this Quick-Start Guide, all of the software and drivers you install are collectively called the
ISM software.
Use the Intel LANDesk Server Manager CD-ROM to install the ISM software.
During the installation, you will be asked to select which parts of the ISM software you want
to install: the Server Manager Console, the Server Manager Agents, and the EMC Driver.
You may choose to install some or all of the software. The following list explains each part
of the software:
Software Description
Server Manager Console Enables you to manage servers that have the Server Manager
agents installed on them. This software supports Windows NT
4.0 and Windows 95.
Server Manager Agents Enables servers to communicate with their EMCs and the Server
Manager console. This software supports only Windows NT 4.0.
EMC Driver Enables the EMC to communicate with the Server Manager
agents. This software supports only Windows NT Server 4.0.
10
Intergraph Computer Systems recommends that you select the software to install as follows:
If you are installing ISM on.... Select these ISM software components:
A Windows NT monitoring console Server Manager Console and Server Manager Agents
A Windows 95 monitoring console Server Manager Console
A Windows NT server you want to
monitor Server Manager Console, Server Manager Agents,
and EMC Driver
NOTE The DMI Service Provider (the WIN32SL service) is delivered with InterSite DMI and ISM.
InterSite DMI is installed on the server by Intergraph Computer Systems before shipment.
When you install ISM, you are prompted about overwriting Service Provider files. The
prompt shows the dates of the Service Provider files currently on the server. If the Service
Provider files already on the server are newer than the Service Providers that are installed by
ISM, make sure you do not overwrite the files on the server.
NOTE If your server is an InterServe 80 or InterServe 800, you cannot install a MIDI device driver.
The MIDI device driver uses the same IRQ setting (IRQ 5) as the EMC.
To install the ISM software:
1. Make sure you are logged onto the computer using an account with Administrator
privileges.
2. Have the Intel registration key handy. The Intel registration key is found on the
Registration and Serial Number card in the Intel software package. You will be asked
for the registration key during installation, and the installation will not complete until
you have entered it.
3. Insert the Intel LANDesk Server Manager CD-ROM into the computer’s CD-ROM
drive. After you insert the CD-ROM, the Setup program starts automatically. You will
use the Setup program to install the ISM software.
4. Follow the instructions on the screen to install the ISM software. Key in the Intel
registration key when prompted.
5. When prompted to select a Console Folder, select InterSite from the Start Menu folder
list. Doing this allows all of the InterSite products to be installed in a common group.
If InterSite is not in the list, select LANDesk Server Manager (this is the default).
6. Remove the CD-ROM from the computer’s CD-ROM drive.
7. Insert the Intergraph SRVMON30 Supplemental diskette into the computer’s floppy disk
drive.
8. The
HOBBPOST.TXT FILE contains the Power On Self Test (POST) codes descriptions
used in the Server POST Code display. The HOBBSRV.HDW file indicates which EMC
features your server supports, such as the remote temperature probe and the hard reset.
/