DETEWE opencom 100 Mounting And Commissioning Manual

OpenCom 100

OpenCom 105, 107, 110, 120:

Mounting and Commissioning

User Guide

Welcome to DeTeWe

Thank you for choosing this DeTeWe

product. Our product meets the

strictest requirements with regard to

quality and design.

The following instructions will guide

you in the operation of your

OpenCom 100 software and answer

most of the questions that may

arise.

If you require further technical sup-

port or information about other De-

TeWe products, please refer to our

website at

www.detewe.de.

It provides additional notes and tips

on the product.

We hope you enjoy using

OpenCom 100.

OpenCom 100 Product

Family

This manual applies to the

OpenCom 100 product family, to

which the OpenCom 105,

OpenCom 107, OpenCom 110 and

OpenCom 120 systems belong. If a

reference is made in the text to the

OpenCom 100, the description

applies to all systems; if the

individual characteristics are differ-

ent, a special note is given.

Besides that, the OpenCom 130/150

and the OpenCom 510 systems also

belong to the product family. For

these systems separate manuals ex-

ist.

We wish you lots of pleasure using

your OpenCom 100.

1

Contents

Features 5

Factory Settings

on Delivery 10

Telephony Functions 10

OpenCom 107/105 . . . . . . . . . . . . . 10

OpenCom 110 . . . . . . . . . . . . . . . . . 10

OpenCom 120 . . . . . . . . . . . . . . . . . 10

All OpenCom 100 Communication

Systems . . . . . . . . . . . . . . . . . . . 11

Authorisations 11

Internet Functions 13

Installation 15

Scope of Delivery 15

Safety Precautions 16

Declarations of Conformity 17

Mounting Location 17

Wall Mounting 18

Available Ports 18

OpenCom 107 . . . . . . . . . . . . . . . . . 18

OpenCom 105 . . . . . . . . . . . . . . . . . 19

OpenCom 110 . . . . . . . . . . . . . . . . . 20

OpenCom 120 . . . . . . . . . . . . . . . . . 20

Positions of the Ports . . . . . . . . . . . 22

Port Assignment, Termination,

Cable Lengths 23

S

0

Ports . . . . . . . . . . . . . . . . . . . . . . . 23

U

pn

Ports . . . . . . . . . . . . . . . . . . . . . . 24

a/b Ports . . . . . . . . . . . . . . . . . . . . . . 24

Actor/Sensor . . . . . . . . . . . . . . . . . . 25

LAN Port . . . . . . . . . . . . . . . . . . . . . . 25

DSL Port. . . . . . . . . . . . . . . . . . . . . . . 25

PCM Port . . . . . . . . . . . . . . . . . . . . . . 26

Sync Port . . . . . . . . . . . . . . . . . . . . . . 26

Basic Setting Switch . . . . . . . . . . . . 26

Power Failure 27

Connectible Devices 27

Internal/External S

0

Ports . . . . . . . 28

U

pn

Ports . . . . . . . . . . . . . . . . . . . . . . 28

a/b Ports . . . . . . . . . . . . . . . . . . . . . . 29

Actor/Sensor Ports . . . . . . . . . . . . . 31

COM Port . . . . . . . . . . . . . . . . . . . . . . 32

LAN Port . . . . . . . . . . . . . . . . . . . . . . 32

Accessories and Adapters 33

U

pn

Adapter . . . . . . . . . . . . . . . . . . . 33

a/b Adapter . . . . . . . . . . . . . . . . . . . 33

Audio Adapter . . . . . . . . . . . . . . . . . 34

Approved Devices /

Approved Accessories . . . . . . . 36

Device Combinations . . . . . . . . . . . 37

S

2M

Connector Module 40

Installation . . . . . . . . . . . . . . . . . . . . 40

Configuration . . . . . . . . . . . . . . . . . . 42

Mounting the OpenCom 110/

120 Rack InfoCom System 43

Safety Precautions . . . . . . . . . . . . . 43

Technical Data . . . . . . . . . . . . . . . . . 43

Pinning of RJ 45 Jacks . . . . . . . . . . 44

Switches on Front Panel. . . . . . . . . 44

Scope of Delivery. . . . . . . . . . . . . . . 44

Configuration 45

Brief Guide to Initial

Configuration 46

First Configuration via Serial Port 46

System Requirements 47

2

Configuration under Windows 48

Connection on Serial Port (V.24) . .49

Notes on Configuring the

Serial Port. . . . . . . . . . . . . . . . . . 50

Connection by Network Card

(LAN) . . . . . . . . . . . . . . . . . . . . . .51

Connection via the S

0

Port . . . . . . .52

Testing the Setup . . . . . . . . . . . . . . .52

Starting the Browser . . . . . . . . . . . .52

Configuration for Linux and Ma-

cOS 53

Linux . . . . . . . . . . . . . . . . . . . . . . . . . .53

MacOS. . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring the OpenCom 100 54

Preparing the Configuration . . . . .54

Starting the Web Console. . . . . . . .54

Loading the Online Help. . . . . . . . .56

Finishing the Configuration . . . . . .57

Preconfiguration. . . . . . . . . . . . . . . . 57

Remote Configuration. . . . . . . . . . .57

Codes for IP Configuration . . . . . . .58

Saving and Loading the

Configuration. . . . . . . . . . . . . . .59

Loading SW Updates . . . . . . . . . . . .59

Resetting the System Data. . . . . . .60

Hardware Basic Settings Switch . .60

Generating Your Own MoH Files . .61

Configuration Examples

62

OpenCom 100 in Computer

Networks 62

Introduction to TCP/IP 63

OpenCom 100 in a

Serverless LAN 64

DNS Name Resolution . . . . . . . . . . .65

Internet Access . . . . . . . . . . . . . . . . .65

RAS Access . . . . . . . . . . . . . . . . . . . . .66

OpenCom 100 in a LAN

with an IP-enabled Server 66

DNS Name Resolution . . . . . . . . . . .67

Internet Access . . . . . . . . . . . . . . . . .67

RAS Access . . . . . . . . . . . . . . . . . . . . .68

LAN-to-LAN Link 69

Useful Information on

Internet Access 70

Costs . . . . . . . . . . . . . . . . . . . . . . . . . .70

Using the Web. . . . . . . . . . . . . . . . . .70

E-mail . . . . . . . . . . . . . . . . . . . . . . . . .71

NAT . . . . . . . . . . . . . . . . . . . . . . . . . . .71

PBX Networking 73

PBX Cascading 73

Functionality of PBX Cascading . . .73

Putting a Cascaded PBX into

Operation . . . . . . . . . . . . . . . . . .74

Notes. . . . . . . . . . . . . . . . . . . . . . . . . .75

PBX Networking 76

Connections. . . . . . . . . . . . . . . . . . . .76

Types of Point-to-Point

Connection . . . . . . . . . . . . . . . . .78

Configuration . . . . . . . . . . . . . . . . . .79

Technical Details. . . . . . . . . . . . . . . .81

Licensing Information 83

Team Functions 84

Introduction 84

Explanation of Keys . . . . . . . . . . . . .84

Team Configuration . . . . . . . . . . . . .86

Examples of Use 86

Executive/Secretary Team . . . . . . .86

Three-member Team . . . . . . . . . . . .87

Unified Team . . . . . . . . . . . . . . . . . . .88

Toggle Team . . . . . . . . . . . . . . . . . . .89

3

Call Queue 91

Introduction 91

Activation of Queues . . . . . . . . . . . 92

Call Forwarding . . . . . . . . . . . . . . . . 92

Pickup . . . . . . . . . . . . . . . . . . . . . . . . 92

Hunt Groups . . . . . . . . . . . . . . . . . . . 92

Examples of Use 93

Attendant Terminal for

an Operator with Two

System Telephones . . . . . . . . . 93

Group of Three Attendant

Terminals . . . . . . . . . . . . . . . . . . 94

Multi-Company Variant

96

Configuring the Multi-Company

Variant 97

Activating the Multi-Company

Variant . . . . . . . . . . . . . . . . . . . . 97

Configuring and Managing

Companies . . . . . . . . . . . . . . . . 98

Assigning Users . . . . . . . . . . . . . . . . 98

Assigning Trunk Groups . . . . . . . . . 99

Allocating Routing Codes . . . . . . . 99

Configuring the Company

Exchange . . . . . . . . . . . . . . . . . . 99

Working with the

Multi-Company Variant 100

Company Telephone Book. . . . . . 100

Making Calls Between

Companies . . . . . . . . . . . . . . . 101

Billing Charges per Company . . . 101

Configuring the PC

Software 102

Setting up TAPI 102

Setting up NET CAPI 104

Using the Systray Display 105

Browser for OpenCTI 106

Synchronising the PC Clock 107

Address Queries using LDAP 108

USB DECT Box on the

OpenCom 100 109

General Information . . . . . . . . . . . 109

Installation and Configuration . . 109

Technical Data for Operation on

the OpenCom 100 . . . . . . . . . 110

Configuration Guide 111

Overview 112

PBX Ports 113

Easy Access 114

ISP Settings 115

RAS Settings 116

LAN-to-LAN Settings 117

E-mail Function 118

E-mail Access 119

Frequently Asked Ques-

tions 120

General/Hardware 120

Telephony 121

DECT 123

LAN 124

Internet 125

Technical

Specifications 127

Index 129

4

5

Features

The OpenCom 100 communications

system is designed to be connected

to an ISDN basic access using the

DSS1 protocol. System access (point-

to-point) and multi-terminal access

(point-to-multipoint) are both sup-

ported. The two forms of access can

be configured in parallel.

For this purpose

■ the OpenCom 107/105 has a to-

tal of four S

0

ports (one external,

one internal and two that are

switchable between internal/ex-

ternal),

■ the OpenCom 110 has a total of

five S

0

ports (two external, one

internal and two switchable be-

tween internal/external),

■ the OpenCom 120 has a total of

six S

0

ports, all switchable be-

tween internal/external.

The firmware of the OpenCom 100

is designed for configuring up to 150

users (300 users on the

OpenCom 120).

You can connect the following de-

vices to the OpenCom 100:

■ Euro-ISDN terminals,

■ DeTeWe system telephones,

■ ISDN telephones (on the U

pn

port), e.g. the OpenPhone 52,

■ DeTeWe RFP 21 base stations,

■ DECT handsets (in an RFP 21

base station),

■ analogue terminals.

An S

0

port can be used by Euro-ISDN

terminals working in accordance

with DSS1. A U

pn

port is suitable for

the OpenPhone range of DeTeWe

system telephones and for the De-

TeWe RFP 21 base stations. An ana-

logue port is used by standard ana-

logue devices.

If the CNIP (calling name identifica-

tion presentation) feature is sup-

ported by your network provider, the

latter will show you the name of call-

ers in addition to their number for

each incoming trunk call. The

OpenCom 100 supports the display

of the name on system telephones.

However, if you have created an en-

try in the telephone book of the

OpenCom 100 under the number of

the caller, this will be displayed in-

stead.

The OpenCom 100 can be inte-

grated into an existing network

(LAN) and be used by all worksta-

tions as an Internet access router

and mail client.

6

Features

Configuration and programming of

the OpenCom 100 is performed by

means of a special Web browser

(known as the “Web console”),

which can be run on a connected PC.

The OpenCom 100 can also be con-

figured at the customer service cen-

tre and maintained by means of re-

mote configuration.

A PC can be connected via a COM

port for the purpose of configuring

the system or transferring connec-

tion data.

To connect the OpenCom 100 with

the existing company hardware,

there are two actor ports (output)

and one sensor port (input) availa-

ble. These can be used to operate a

door opener and a doorbell via the

system, for example (this requires

additional equipment).

The OpenCom 100 allows you to use

CTI (computer telephony integra-

tion) applications made by other

manufacturers. This requires instal-

lation of a TAPI driver (supplied on

the system CD-ROM) on a Windows

PC. The OpenCom 100 also has an in-

tegrated dialling wizard, the

OpenCTI 50, with which users can

call up and use telephone functions

on PCs without first having to install

a special TAPI driver.

The OpenCom 100 complies with the

regulations for telecommunications

equipment. The DSS1 protocol is im-

plemented.

Packet data in the D channel

Some business applications, for in-

stance POS terminals, cash registers

or creditcard terminals, require a

permanent data connection over the

X.25 packet data network. Packet

data transfer through the ISDN D

channel (according to X.31 via SAPI

16) can also be established between

several S

0

interfaces of the

OpenCom 100. Simultaneous con-

nections are distinguished by means

of a TEI (Terminal Endpoint Identi-

fier).

X.31 packet data can be forwarded

between two S

0

interfaces (for in-

stance an internal and external S

0

in-

terface). Equally, data can be for-

warded (“routed”) over permanent

QSIG lines. Data can also be routed

over an S

2M

interface.

The routing table for X.31 packet

data is set in the Configurator under

PBX Configuration: X.31. Addi-

tional information can be found in

the Configurator online help files.

Internet Access

It is possible to connect individual

PCs to the OpenCom 100 via the in-

ternal S

0

ports, or to connect an en-

tire LAN to the OpenCom 100 via the

Ethernet port. These PCs can access

the Internet via the OpenCom 100.

For this purpose, several call-by-call

providers are preset on the

7

Features

OpenCom 100 (only national setting

“Germany”). If Internet access is al-

ready available from an Internet

service provider, this can be config-

ured in the OpenCom 100. If the cli-

ent network is not IP-capable, the

OpenCom 100 can administer the IP

configuration necessary for Internet

access. The OpenCom 100 has an in-

tegrated DHCP server and a DNS

server, which in this case take over IP

address administration and name

resolution for the client PCs.

The OpenCom 100 enables Internet

access for all connected PCs by

means of a common IP address. Only

this is externally visible. The local IP

addresses of the client PCs are trans-

lated to the IP address of the

OpenCom 100 by network address

translation (NAT). In this way the cli-

ent PCs in the LAN cannot be

reached directly from the Internet.

This protects them from direct exter-

nal attack. The LAN is additionally

protected by the OpenCom 100 filter

lists, which can be customised indi-

vidually (firewall function).

Note: We recommend you to read

through the explanations under Use-

ful Information on Internet Access

starting on page 70.

DECT Data Communication

A USB DECT Box or the

OpenPhone 25 DECT terminals ena-

ble PCs that are not connected to the

OpenCom 100 via the internal S

0

ports or the Ethernet interface to ac-

cess the Internet. These PCs can

make full use of all the Internet and

e-mail features of the OpenCom 100.

Data is transmitted via the internal

data interface of the OpenPhone 25,

which must be connected to the se-

rial port of the PC by means of the

supplied adapter. The Internet can

then be accessed directly via the re-

mote data transfer (i.e. dial-up) net-

work. The OpenPhone 25 sets up a

data connection with the

OpenCom 100 via the DECT air inter-

face. The remainder of the connec-

tion set-up is either direct - through

an ISDN B-channel - or indirect -

through the internal RAS access of

the OpenCom 100. Indirect RAS ac-

cess is preferable. This uses the rout-

ing function of the OpenCom 100

and thus also the security features of

the shared Internet access.

Using the USB DECT Box obtainable

as an add-on, it is possible for a PC to

establish a wireless (DECT) ISDN data

connection. This USB DECT Box is

connected to the PC via the USB

port.

For detailed information on the in-

stallation of the required driver soft-

ware and the various types of con-

figuration, refer to USB DECT Box on

the OpenCom 100 starting on

page 109 and to the user guide for

the OpenPhone 25.

For information on configuration of

the OpenPhone 25 with a data inter-

face, please refer to the online help

8

Features

documentation of the

OpenCom 100.

E-mail

The OpenCom 100 has an integrated

e-mail function that is able to use

the POP3, APOP or IMAP4 protocols

to check the Internet service pro-

vider for incoming mail. A mail ac-

count query can be configured for

every member of staff

(OpenCom 100 user). The

OpenCom 100 then fetches the in-

coming e-mail headers (subjects)

and senders from the mail server at

set intervals, and forwards them to

users’ system telephones.

Further Network Features

You can offer staff the possibility of

dialling into the LAN by means of

RAS access.

A LAN-to-LAN link can also be imple-

mented by ISDN. In this way two

OpenCom 100s can connect their

LANs by dial-in on demand.

A NET-CAPI program (driver soft-

ware on the system CD-ROM) allows

you to use ISDN functions on those

PCs that do not possess a built-in

ISDN card.

Further Telephony Features

Installing an extra memory card al-

lows you to operate a digital voice

memory and voice information sys-

tem. For more information, refer to

the user guides called “OpenVoice”

and “OpenAttendant”.

You can optimise your telephone

communication by using the team

9

Features

functions and the call-queuing func-

tion.

You can also connect two

OpenCom 100s. This cascading of

telecom systems is a simple way to

increase the number of terminals

that can be connected.

As your company’s requirements

grow, the OpenCom 100 can be net-

worked with other telecom systems.

The OpenCom 100 can then operate

as a sub-system or DECT server. It is

also possible to create a telecom sys-

tem with several networked telecom

installations.

Tip: Refer to the explanations in

the glossary (supplied as a PDF file

on the system CD-ROM).

10

Telephony Functions Factory Settings on Delivery

Factory Settings on Delivery

The following basic settings and fea-

tures are active on delivery. We rec-

ommend that you configure the

OpenCom 100 to your individual re-

quirements before putting it into

operation (see Configuration starting

on page 45).

Telephony Functions

OpenCom 107/105

■ The S

0

1 port is configured for

multi-terminal access, the S

0

2

port for system access.

■ The S

0

3 and S

0

4 ports are con-

figured as internal S

0

buses with

the call numbers 20 and 21.

■ The four U

pn

ports are config-

ured for OpenPhone 63 system

telephones with the call num-

bers 30 to 33.

■ The four a/b ports are config-

ured for analogue devices with

the call numbers 10 to 13.

OpenCom 110

■ The S

0

1 port is configured for

multi-terminal access, the S

0

2

port for system access.

■ The S

0

3, S

0

4 and S

0

5 ports are

configured as internal S

0

buses

with the call numbers 20 to 22.

■ The eight U

pn

ports are config-

ured for OpenPhone 63 system

telephones with the call num-

bers 30 to 37.

■ The four a/b ports are config-

ured for analogue devices with

the call numbers 10 to 13.

OpenCom 120

■ The S

0

1 port is configured for

multi-terminal access, the S

0

2

port for system access.

■ The S

0

3 to S

0

6 ports are config-

ured as internal S

0

buses with

the call numbers 20 to 23.

■ The 18 U

pn

ports are configured

for OpenPhone 63 system tele-

phones with the call numbers 30

to 47.

11

Factory Settings on Delivery Authorisations

■ The four a/b ports are config-

ured for analogue devices with

the call numbers 10 to 13.

All OpenCom 100

Communication Systems

■ The OpenCom 100 is configured

ready for operation in Germany.

■ Analogue devices: The dialling

mode (pulse dialling or DTMF) is

automatically detected.

■ All cord-bound terminals con-

nected ring when there are in-

coming external calls.

■ The system PIN, for example for

remote-programmable call di-

version, is set at “0000”.

Authorisations

The use of functions by a terminal on

the OpenCom 100 is regulated by

means of authorisations. These au-

thorisations are configured for user

groups to which the users with their

terminals are then assigned.

Two user groups are preset: “Admin-

istrators” and “Guests”. “Administra-

tors” have access to all functions of

the OpenCom 100 and unrestricted

configuration rights. Users in the

“Guests” group cannot configure the

OpenCom 100, are not able to make

external calls, and have only re-

stricted use of the terminal functions

of the OpenCom 100.

Note: When the OpenCom 100 is

commissioned, all connected termi-

nals are initially in the “Administra-

tors” group until a user logs on to the

Web console. Subsequently, all termi-

nals are automatically in the “Guests”

group (see also the chapter entitled

Configuring the OpenCom 100 start-

ing on page 54). For more details on

the configuration of user groups, re-

fer to the online help in the chapter

entitled “User Manager”.

The following terminal functions are

factory preset to the “Administra-

tors” group:

■ External line access: interna-

tional numbers can be dialled

from all configured telephones.

External lines must be seized by

entering a prefixed code.

■ Least cost routing is not active.

As soon as LCR is configured, us-

ers can make calls via individu-

ally selected call-by-call provid-

ers.

■ “VIP call” is activated.

12

Authorisations Factory Settings on Delivery

■ Announcements to system tele-

phones are possible.

■ Baby calls can be set up.

■ If a call key is configured for a

user on more than one terminal,

he can program this key for

more than one outgoing call, i.e.

he can use his various terminals

to make parallel calls from this

telephone number.

■ “Pick-up” and “selective pick-

up” of calls from other tele-

phones are activated. Pick-up

protection is deactivated.

■ “Call seizure” is deactivated.

■ The “completion-of-calls to busy

subscribers” feature can be acti-

vated.

■ If more than one terminal is con-

figured for a user under the

same number, he can suppress

the signalling of calls on the par-

allel terminals.

■ The “call queue” function is de-

activated.

■ “Reaction: Connection will be

disconnected” is deactivated as

callers trying to reach a terminal

that cannot be reached or is

busy will hear a busy signal.

■ Call forwarding to internal or ex-

ternal numbers can be activated.

Call forwarding on no reply is ex-

ecuted after 20 seconds. Door-

way calls can be forwarded.

■ It is possible to transfer an exter-

nal call to an external subscriber.

■ Three-party conferences can be

set up.

■ Call protection, call-waiting pro-

tection and intercom protection

are deactivated.

■ The transmission of one’s own

phone number (MSN or system

access number) to the display of

the external party’s terminal is

activated, but can be hidden.

■ The telephone lock can be acti-

vated. The terminal PIN is

“0000”.

■ Interception of malicious callers

is possible if this feature has

been ordered from the network

operator.

■ Speed dialling is possible if this

has been configured in the

OpenCom 100 central tele-

phone book.

■ The black- and whitelists are not

preconfigured and thus not ac-

tive. If these lists are configured,

they can be activated for the

user groups. A special list with

emergency telephone numbers

is preset and activated.

13

Factory Settings on Delivery Internet Functions

■ The door opener can be acti-

vated from all terminals. Door-

way calls can be forwarded.

■ Keypad dialling can be used.

■ Call diversion for SMS calls in the

wired network is not activated.

■ The evaluation of connection

data by external cost-recording

programs is deactivated.

■ The cost multiplier is set to

100%, i.e. the costs are not mul-

tiplied by any factor.

■ Every user can change the con-

figuration of the OpenCom 100.

■ Every user can create a personal

telephone book and edit entries

in the central telephone book.

■ Every user can read out the

charges.

■ Every user who has a workplace

PC can use the OpenCTI 50 to

make calls, manage calls and

messages, dial numbers from

both the central and personal

telephone books, and use the

busy display of the OpenCTI 50.

■ The multi-company variant is

not activated.

Internet Functions

Note: Settings for mail and ISP and

RAS access are only possible by acti-

vating the OpenCom 100 IP package

in the Web console’s Configurator in

the SYS Configuration: Licences

menu. Also refer to Information Re-

garding the Licensing of the IP Pack-

age for the OpenCom 100 on page 14.

■ RAS access (with or without call-

back) can be set up for every

OpenCom 100 user. RAS access

requires activation of the RAS

authorisation.

■ More than one mail account

query can be set up for every

user.

■ Every user with a system termi-

nal can be informed automati-

cally of the receipt of e-mails.

■ Users can disconnect existing In-

ternet connections (via the

OpenCom 100 Web console and

from a system terminal if the

function has been configured on

that terminal).

14

Internet Functions Factory Settings on Delivery

The following IP addresses are pre-

set for the network configuration:

■ Host name: host

■ IP address: 192.168.99.254

■ Network mask: 255.255.255.0

The following addresses are trans-

mitted to the client PCs in the LAN

via DHCP or PPP:

■ Gateway address:

192.168.99.254

■ Domain name: domain

■ Domain name server:

192.168.99.254

■ PPP addresses: 192.168.100.0 to

192.168.100.10

■ DHCP addresses: 192.168.99.129

to 192.168.99.148

You can change the IP settings in the

Configurator. Check with the net-

work administrator responsible for

the LAN if you wish to do this.

Information Regarding the

Licensing of the IP Package for

the OpenCom 100

In order to be able to use the IP

package in your communications

system, you need an activation key.

You can generate the activation key

on the DeTeWe licence server

(http://lizenz.detewe.de).

The activation key is generated on

the basis of the serial number of

your OpenCom 100 and the transac-

tion record (TAD). The licensing con-

firmation you received together with

your IP package contains all the in-

formation you need to carry out this

procedure plus your personal TAD.

To generate the activation key for

the IP package of the

OpenCom 105, no TAD is required.

The serial number is all you need.

You have therefore not received a

separate licence confirmation. Enter

the serial number of your

OpenCom 105 in the corresponding

field at http://lizenz.detewe.de.

You can read out the serial number

on the Web console of the

OpenCom 100 in the Configurator

in the System info: Versions menu.

Please note that the serial number is

case sensitive. Leave the field for the

TAD blank.

Note or print out the generated acti-

vation key.

Then release the IP package on the

Web console in the Configurator in

the SYS Configuration: Add-ons

menu. Additional information can

be found in the online help.

15

Installation Scope of Delivery

Installation

Scope of Delivery

The delivery consists of:

■ One OpenCom 100 communica-

tions system (OpenCom 107,

OpenCom 105, OpenCom 110 or

OpenCom 120)

■ Two connection cable for the

ISDN S

0

port

■ One V.24 connection cable

■ One adapter cable for connec-

tion of RS-232 to RJ45 (for the

COM port of the OpenCom 107/

105)

■ One set of mounting screws and

wall plugs

■ A 1.5 m power cable (OpenCom

105, OpenCom 110 or

OpenCom 120 only)

■ One plug-in power supply

(OpenCom 107 only)

■ One OpenPhone 52 quick user

guide

■ One OpenPhone 61,63,65 quick

user guide

■ One OpenPhone 21, 25 quick

user guide

■ One CD

16

Safety Precautions Installation

Safety Precautions

The CE symbol on the product con-

firms that it meets the technical

guidelines on user safety and elec-

tromagnetic compatibility valid at

the time of approval.

Please note: Installation and

maintenance should only be per-

formed by specially trained person-

nel. Always remove the power plug

from the mains socket before con-

necting devices to the OpenCom 100

ports.

DANGER! This device con-

tains hazardous voltages. To

make the system dead, remove

the power plug from the socket.

The OpenCom 100 may only be

plugged into mains sockets with a

protective earth conductor. Mount

the OpenCom 100 only close to eas-

ily accessible sockets.

Only open the housing cover. Unau-

thorised opening of the module

cover and improper repair may dam-

age the OpenCom 100 and could in-

validate your warrantee.

CAUTION!

Static charges can damage the

OpenCom 100. Make sure you dis-

charge yourself and your tools be-

fore and while installing electri-

cal and electronic components of

the OpenCom 100.

Only devices that deliver safety ex-

tra-low voltage (SELV) may be con-

nected to the OpenCom 100. Proper

use of authorised devices meets this

requirement.

Only devices meeting the technical

requirements may be connected to

the analogue ports. For details, refer

to the section entitled a/b Ports

starting on page 24.

Use a shielded Ethernet cable (STP

cable, Shielded Twisted Pair cable) to

connect the OpenCom 100 to a Local

Area Network (LAN).

Do not allow any fluid to penetrate

the OpenCom 100, because this may

cause electric shocks or short cir-

cuits.

Do not install the OpenCom 100 dur-

ing a storm. Do not connect or dis-

connect lines during a storm.

17

Installation Declarations of Conformity

The OpenCom 100 is designed for in-

door use only. Lay the cables so that

they cannot be walked on or tripped

over.

The connection of external devices

to the sensor/actor should be per-

formed by a qualified electrician.

Declarations of Conformity

The OpenCom 107, OpenCom 105,

OpenCom 110 and OpenCom 120

systems conform to the require-

ments set down in the EU directive

99/5/EC.

The Declaration of Conformity can

be viewed at the DeTeWe Web site at

http://www.detewe.de.

Mounting Location

The ambient temperature for oper-

ating the OpenCom 100 must be be-

tween +5 and +40°C. The power

supply must be 230 V/50 Hz AC. A

separate fuse for the power supply is

recommended.

To maintain the prescribed ambient

temperature, mount the

OpenCom 100 in a well-ventilated

location, away from direct sources of

heat.

Do not position the OpenCom 100

■ in front of or above heat sources

such as radiators,

■ in direct sunlight,

■ behind curtains,

■ in small, unventilated, damp

rooms,

■ on or near inflammable materi-

als,

■ or near high-frequency devices

such as transmitters, X-ray or

similar apparatus.

Use a separate 230 V power circuit

and install overvoltage protection.

18

Wall Mounting Installation

Wall Mounting

The OpenCom 100 is mounted on

the wall with three screws as shown

in this diagram:

Mounting plan

To fasten the screws at points B and

C, remove the cover of the

OpenCom 100 and insert the screws

in the holes provided for this pur-

pose. The OpenCom 100 is sus-

pended from the screw at point A, so

there must be a space of 3 mm be-

tween the screw and the wall.

Available Ports

The OpenCom 100 has the following

ports (see also Positions of the Ports

starting on page 22):

OpenCom 107

■ Four analogue a/b ports, de-

signed as pressure terminals (a/

b1 to a/b4)

■ One actor ports for connection

to a door opener, designed as

pressure terminals (Actor)

■ One S

0

port for connection to an

external S

0

bus (usually the

NTBA), designed as an RJ45

socket (S

0

1)

■ Two switchable S

0

ports (S

0

2

and S

0

3), which can be con-

nected to either an internal or

an external S

0

bus. The internal

port is designed as a pressure

terminal, the external port as an

RJ45 socket

■ One S

0

port for an internal S

0

bus, designed as a pressure ter-

minal (S

0

4). S

0

4 can also be

wired externally (as a master)

when networking two

OpenCom 100 communications

systems in a Q.SIG trunk (also re-

fer to PBX Networking starting

on page 73).

A

BC

D

184

134

332

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DETEWE opencom 100, opencom 105, opencom 107, opencom 110, opencom 120 Mounting And Commissioning Manual

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