DETEWE OpenCom 510 User manual

OpenCom 510

Mounting and Commissioning

User Guide

Welcome to DeTeWe

Thank you for choosing this DeTeWe

product. Our product meets the

strictest requirements with regard to

quality and design.

The following instructions will guide

you in the operation of your

OpenCom 510 software and answer

most of the questions that may

arise.

If you require further technical sup-

port or information about other De-

TeWe products, please refer to our

website at

www.detewe.de.

It provides additional notes and tips

on the product.

We hope you enjoy using

OpenCom 510.

OpenCom 100 Product

Family

This manual describe the communi-

cation system OpenCom 510.

For other members of the product

family, the following manuals exist:

■ OpenCom 100:

Manual for OpenCom 105,

OpenCom 107, OpenCom 110

and OpenCom 120

■ OpenCom 130/150:

Manual for OpenCom 130 and

OpenCom 150

■ OpenCom 510:

Manual for OpenCom 510

(19" housing)

We hope you enjoy using the

OpenCom 510.

1

Contents

Features 5

Factory Settings 10

Telephony Functions 10

Authorisations 10

Internet Functions 13

Preliminary

Information 15

Construction of the

OpenCom 510 15

Scope of Delivery 16

Declarations of Conformity 16

Installation 17

Notes on Safety 17

General Instructions . . . . . . . . . . . . 17

Notes on the Mains Supply . . . . . . 17

Notes on EMC and Earthing . . . . . 18

Notes on Installing the

OpenCom 510. . . . . . . . . . . . . . 19

Notes on Installing Terminals . . . . 19

Siting, Ambient Conditions 20

Installation in a 19" Rack 21

Installing Modules 22

Slots . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Notes on Disconnecting the

Mains Supply . . . . . . . . . . . . . . 23

Installing the Central Control

Module. . . . . . . . . . . . . . . . . . . . 23

Installing Interface Cards. . . . . . . . 25

Installing a Power Supply Unit . . . 27

Backplane 28

Uninterruptible Power Supply 30

Power Failure 31

Interfaces and Connect-

ible Terminals 33

Overview 33

S

0

Ports 34

Termination . . . . . . . . . . . . . . . . . . . 35

External ISDN Ports (S

0

External) . 36

Internal S

0

Ports. . . . . . . . . . . . . . . . 37

U

pn

Ports 38

Terminals Connected to U

pn

Ports 38

Technical Information. . . . . . . . . . . 38

DECT Base Station Connection

Variants . . . . . . . . . . . . . . . . . . . 39

a/b Ports 40

Terminals Connected to a/b Ports 40

Technical Information. . . . . . . . . . . 42

PCM Port 43

LAN Port 43

DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Service PC . . . . . . . . . . . . . . . . . . . . . 44

COM Port 44

Accessories and Adapters 46

U

pn

Adapter . . . . . . . . . . . . . . . . . . . 46

a/b Adapter . . . . . . . . . . . . . . . . . . . 46

Audio Adapter . . . . . . . . . . . . . . . . . 46

Approved Devices /

Approved Accessories . . . . . . . 48

Device Combinations . . . . . . . . . . . 49

2

Modules 52

Module Naming Conventions 53

Overview of Available Modules 54

MPS+1-AC 55

MC+1-3 57

MT+S2M1-1 60

MX+S01-8 63

MS+UPN1-8 65

MS+UPN2-8 66

MS+A1-8 68

Configuration 70

Brief Guide to Initial

Configuration 71

First Configuration via Serial Port .71

System Requirements 72

Configuration under Windows 73

Connection on Serial Port (V.24) . . 73

Notes on Configuring the

Serial Port. . . . . . . . . . . . . . . . . . 75

Connection by Network Card

(LAN) . . . . . . . . . . . . . . . . . . . . . . 75

Testing the Setup . . . . . . . . . . . . . . .76

Starting the Browser . . . . . . . . . . . .77

Configuration for Linux and

MacOS 77

Linux . . . . . . . . . . . . . . . . . . . . . . . . . .77

MacOS. . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring the OpenCom 510 79

Preparing the Configuration . . . . .79

Starting the Web Console. . . . . . . . 79

Loading the Online Help. . . . . . . . . 81

Finishing the Configuration . . . . . .82

Preconfiguration. . . . . . . . . . . . . . . . 82

Remote Configuration. . . . . . . . . . .82

Codes for IP Configuration . . . . . . .83

Saving and Loading the

Configuration. . . . . . . . . . . . . . .84

Loading SW Updates . . . . . . . . . . . .84

Resetting the System Data . . . . . . .84

Generating Your Own MoH Files . .85

Configuration Examples

86

OpenCom 510 in Computer

Networks 86

Introduction to TCP/IP 87

OpenCom 510 in a Serverless

LAN 88

DNS Name Resolution . . . . . . . . . . .89

Internet Access . . . . . . . . . . . . . . . . .89

RAS Access . . . . . . . . . . . . . . . . . . . . .90

OpenCom 510 in a LAN

with an IP-enabled Server 91

DNS Name Resolution . . . . . . . . . . .91

Internet Access . . . . . . . . . . . . . . . . .92

RAS Access . . . . . . . . . . . . . . . . . . . . .92

LAN-to-LAN Link 94

Useful Information on

Internet Access 95

Costs . . . . . . . . . . . . . . . . . . . . . . . . . .95

Using the Web. . . . . . . . . . . . . . . . . .95

E-mail . . . . . . . . . . . . . . . . . . . . . . . . .96

NAT . . . . . . . . . . . . . . . . . . . . . . . . . . .96

PBX Networking 98

PBX Cascading 98

Functionality of PBX Cascading . . .98

Putting a Cascaded PBX into

Operation . . . . . . . . . . . . . . . . . .99

Notes. . . . . . . . . . . . . . . . . . . . . . . . .101

3

PBX Networking 102

Connections . . . . . . . . . . . . . . . . . . 102

Types of Point-to-Point

Connection . . . . . . . . . . . . . . . 104

Configuration. . . . . . . . . . . . . . . . . 105

Technical Details . . . . . . . . . . . . . . 107

Licensing Information 109

Team Functions 110

Introduction 110

Explanation of Keys. . . . . . . . . . . . 110

Team Configuration . . . . . . . . . . . 112

Examples of Use 112

Executive/Secretary Team . . . . . . 112

Three-member Team . . . . . . . . . . 113

Unified Team . . . . . . . . . . . . . . . . . 114

Toggle Team. . . . . . . . . . . . . . . . . . 115

Call Queue 117

Introduction 117

Activation of Queues . . . . . . . . . . 118

Call Forwarding . . . . . . . . . . . . . . . 118

Pickup . . . . . . . . . . . . . . . . . . . . . . . 118

Hunt Groups . . . . . . . . . . . . . . . . . . 118

Examples of Use 119

Attendant Terminal for an

Operator with Two System

Telephones . . . . . . . . . . . . . . . 119

Group of Three Attendant

Terminals. . . . . . . . . . . . . . . . . 120

Multi-Company Variant

122

Configuring the Multi-Company

Variant 123

Activating the Multi-Company

Variant . . . . . . . . . . . . . . . . . . . 123

Configuring and Managing

Companies. . . . . . . . . . . . . . . . 124

Assigning Users . . . . . . . . . . . . . . . 124

Assigning Trunk Groups . . . . . . . . 125

Allocating Routing Codes . . . . . . 125

Configuring the Company

Exchange . . . . . . . . . . . . . . . . . 125

Working with the Multi-Company

Variant 126

Company Telephone Book. . . . . . 126

Making Calls Between

Companies. . . . . . . . . . . . . . . . 127

Billing Charges per Company . . . 127

Configuring the PC

Software 128

Setting up TAPI 128

Setting up NET CAPI 130

Using the Systray Display 131

Browser for OpenCTI 132

Synchronising the PC Clock 133

Address Queries using LDAP 134

USB DECT Box on the

OpenCom 510 135

General Information . . . . . . . . . . . 135

Installation and Configuration . . 135

Technical Data for Operation on the

OpenCom 510. . . . . . . . . . . . . 136

4

Configuration Guide 137

Overview 138

PBX Ports 139

Easy Access 140

ISP Settings 141

RAS Settings 142

LAN-to-LAN Settings 143

E-mail Function 144

E-mail Access 145

Frequently Asked

Questions 146

General/Hardware 146

Telephony 147

DECT 149

LAN 150

Internet 151

Technical Data 153

Index 155

5

Features

The OpenCom 510 is a communica-

tions system for integrated voice and

data communication. The most sig-

nificant feature of this communica-

tions system is its modular structure.

The OpenCom 510 is designed for in-

stallation in a 19" frame. The frame

itself can be installed in a 19" wall-

mounted enclosure or in a 19" floor-

standing cabinet.

The system provides a number of

slots for the installation of modules.

In a fully configured system, the fol-

lowing modules will have been in-

stalled (and all slots will be occu-

pied): 2 power supply units,

1 control module, 12 interface cards.

By combining different interface

cards, it is possible to create configu-

rations suited to the user’s specific

communications requirements. If,

for example, a user requests DECT-

capable U

pn

interfaces or additional

S

0

or a/b interfaces, one or more in-

terface cards can be integrated with-

out having to exchange the entire

system.

Moreover, OpenCom 510 systems

can be cascaded, which allows you

to integrate a higher number of

modules, or networked in order to

meet growing communications re-

quirements.

The OpenCom 510 can be inte-

grated into system environments

with structured cabling. All connec-

tions to a structured cabling patch

panel can be made with standard

patch cables.

The OpenCom 510 supports the fol-

lowing communications applica-

tions:

■ Telephony with system tele-

phones, ISDN telephones and

analogue terminals, Internet/in-

tranet data communication,

CTI applications, sub-system op-

eration and system configura-

tion using a standard web

browser

■ Additional software packages

for expanded telephony func-

tions, e.g. the digital voicebox

and voice portal systems Open-

Voice and OpenAttendant

■ The “Doorline” intercom system

Telephony

The OpenCom 510 communications

system is designed to be connected

to an ISDN basic access interface us-

ing the DSS1 protocol. Both multi-

terminal access (point-to-

multipoint) and system access

(point-to-point) configurations are

supported. The system can be con-

figured to run both types of access in

parallel. S

0

and S

2M

interface cards

are available for connecting the sys-

6

Features

tem to the telecommunications net-

work. An S

0

interface card provides

eight S

0

ports (switchable to either

internal or external connections).

The S

2M

interface card provides one

ISDN S

2M

interface for connecting

the OpenCom 510 either to a pri-

mary multiplex interface or to a sec-

ond PBX (ISDN point-to-point con-

nection). For an overview of

interface cards, refer to Modules

starting on page 52.

The OpenCom 510 firmware is de-

signed for a maximum of 600 users.

For information on system limita-

tions, refer to Technical Data starting

on page 153.

The following can be connected to

the OpenCom 510:

■ Euro ISDN terminals

■ DeTeWe system telephones

■ OpenPhone 52 ISDN telephones

(to the U

pn

port)

■ DeTeWe RFP 21 base stations

■ DECT handsets (with RFP 21 con-

nected to DECT-capable U

pn

port

of MS+UPN2-8 interface card)

■ analogue terminals

S

0

interfaces must be operated with

Euro ISDN terminals in accordance

with the DSS1 protocol.

U

pn

ports are suitable for connecting

the OpenPhone range of DeTeWe

system telephones. Furthermore,

the DECT-capable U

pn

ports of the

MS+UPN2-8 interface card can be

used to connect RFP 21 base sta-

tions.

Analogue ports are suitable for con-

necting standard analogue termi-

nals.

If your network provider supports

the CNIP (Calling Name Identifica-

tion Presentation) feature, the

names of callers will be displayed in

addition to the numbers whenever

external calls are received. The

OpenCom 510 supports the display

of the name on system telephones.

However, if you have created an en-

try in the telephone book under the

number of the caller, this entry will

be displayed instead.

The OpenCom 510 can be inte-

grated into an existing local area

network (LAN) and used as an Inter-

net access router and mail client by

all workstations in the LAN.

The OpenCom 510 can be configured

and programmed by means of a web

browser (web console). This browser

needs to be installed on a PC which

is connected to the system.

The OpenCom 510 can be pre-con-

figured at the service centre and re-

mote-configured for service pur-

poses.

7

Features

A COM port can be used to connect a

PC for the purpose of transferring

connection data.

You can use the “Doorline” intercom

system to connect the OpenCom 510

to a building’s wiring system, which

enables you to use door opener and

doorbell functions through the

OpenCom 510.

The OpenCom 510 enables you to

use third-party CTI (Computer Te-

lephony Integration) applications.

This requires the installation of a

TAPI driver (provided on the system

CD-ROM) on a Windows PC. The

OpenCom 510 also features the inte-

grated dialling wizard OpenCTI 50

with which users can call up and use

telephone functions through their

PCs without having to install a spe-

cial TAPI driver.

Further Telephony Features

The OpenCom 510 can be used to

run digital voicebox and voice portal

systems. The configuration data and

the recorded speech files (messages

for, or left by, a caller) are stored on

the OpenCom 510 CompactFlash

card, which is installed on the

MC+1-3 central control module.

For further information, refer to the

“OpenVoice” and “OpenAttendant”

user guides.

You can optimize telephone commu-

nication with the help of team func-

tions and the call-queueing func-

tion.

The “OpenCount” application, which

requires a separate licence, can be

used to record and save connection

data; these data can be analysed us-

ing a number of individually config-

urable filter criteria. For further in-

formation, refer to the web console

online help.

You can connect two OpenCom 510

systems (PBX cascading). Cascading

is a simple way of increasing the

number of terminals that can be

connected.

As your communication require-

ments grow, the OpenCom 510 can

be networked with other telecom-

munications systems. The

OpenCom 510 can then operate as a

sub-system or as a DECT server. It is

also possible to create a telecommu-

nications system with several net-

worked PBXs.

Internet Access

For the purpose of providing Inter-

net access, PCs can be connected to

the OpenCom 510 by means of the

internal S

0

ports, and an entire LAN

can be connected by means of the

Ethernet port. If Internet access is al-

ready available from an Internet

service provider, the OpenCom 510

can be configured accordingly. The

OpenCom 510 can also be used for IP

configuration if there is no IP-capa-

ble client network. An integrated

8

Features

DHCP server and a DNS server will

take over IP address administration

and name resolution for the client

PCs.

The OpenCom 510 enables all con-

nected PCs to access the Internet

using a common IP address; only the

common address will be visible out-

side the LAN. Network address trans-

lation (NAT) is used to change the IP

addresses of the local (client) PCs

into the IP address of the

OpenCom 510. This prevents direct

access to the LAN’s client PCs and

thus offers protection against at-

tacks from the Internet. The

OpenCom 510 offers further protec-

tion of the LAN in the form of cus-

tomisable filter lists (firewall func-

tion).

Note: Also observe the notes in

Useful Information on Internet Access

starting on page 95.

DECT Data Communication

PCs that are not connected to the

OpenCom 510 via the internal S

0

ports or the Ethernet interface can

access the Internet if used in combi-

nation with a USB DECT Box or the

OpenPhone 25 DECT terminals. PCs

in these configurations can also

make full use of the Internet and e-

mail features of the OpenCom 510.

Data will then be transmitted via the

internal data interface of the

OpenPhone 25, which must be con-

nected to the serial port of the PC by

means of the supplied adapter. The

Internet can be accessed directly via

the remote data transfer (i.e. dial-

up) network. The OpenPhone 25 will

establish a data connection with the

OpenCom 510 via the DECT air inter-

face. The Internet connection itself

will be established either directly

through an ISDN B-channel or indi-

rectly through the internal RAS in-

terface of the OpenCom 510. Indi-

rect RAS access is preferable as it

uses the routing function of the

OpenCom 510 and thus benefits

from the security features of shared

Internet access.

The optional USB DECT Box enables

a PC to establish a wireless (DECT)

ISDN data connection. The USB DECT

Box and the PC are connected by

means of the USB interface.

For detailed information on install-

ing the required driver software and

on the various configuration op-

tions, refer to USB DECT Box on the

OpenCom 510 starting on page 135

and to the “OpenPhone 25” user

guide. For information on configur-

ing the OpenPhone 25 data inter-

face, please refer to the

OpenCom 510 online help.

E-Mail

The OpenCom 510 offers an inte-

grated e-mail function that supports

the POP3, APOP or IMAP4 protocols

used to query an Internet service

provider for incoming mail. The

OpenCom 510 can be configured to

9

Features

enable every member of staff to

query mail accounts. The

OpenCom 510 fetches the incoming

e-mail headers (subjects) and send-

ers from the mail server at set inter-

vals and forwards them to the user’s

system terminal.

Further Network Features

You can enable staff to dial into the

LAN by means of RAS access.

In addition, you can configure a LAN-

to-LAN link via ISDN. Two

OpenCom 510 systems can thus con-

nect their LANs for on-demand dial-

in (from both sides).

A NET CAPI (driver software provided

on the system CD-ROM) enables PCs

without ISDN cards to use ISDN func-

tions.

10

Telephony Functions Factory Settings

Factory Settings

The OpenCom 510 is delivered with

the following basic settings and acti-

vated features. We recommend that

you configure the OpenCom 510 to

meet your specific requirements be-

fore putting it into operation (see

Configuration starting on page 70).

Tip: Notes on the functions listed

below can be found in the glossary

(provided as a PDF file on the system

CD-ROM).

Telephony Functions

■ The OpenCom 510 is pre-config-

ured for use in Germany.

■ Analogue terminals: The dial-

ling mode (pulse dialling or

DTMF) is detected automatically.

■ Incoming external calls are sig-

nalled at all corded terminals

connected to the system.

■ The system PIN, which is used

for remote-programmable call

forwarding, for example, is

“0000”.

Authorisations

Authorisations determine which

functions can be used at the

terminals connected to the

OpenCom 510. Authorisations are

configured for so-called user groups;

users and their terminals are allo-

cated to these groups.

Two user groups are preset: “Admin-

istrators” and “Guests”. “Administra-

tors” have access to all functions of

the OpenCom 510 and unrestricted

configuration rights. Users in the

“Guests” group cannot configure the

OpenCom 510 or make external

calls, and have only restricted use of

the terminal functions of the

OpenCom 510.

Note: When the OpenCom 510 is

first put into operation, all connected

terminals are in the “Administrators”

11

Factory Settings Authorisations

group until a user logs on to the web

console. All terminals are then auto-

matically allocated to the “Guests”

group. For further information on

configuring user groups and users, re-

fer to the online help chapter “User

Manager”.

The following terminal functions are

preset for the “Administrators”

group:

■ External line access: Interna-

tional numbers can be called

from all configured telephones.

External lines must be seized by

entering a prefixed code.

■ Least cost routing (LCR) is not

active. As soon as LCR is config-

ured, users can make calls using

selected call-by-call providers.

■ VIP call is activated.

■ Announcements to system ter-

minals are possible.

■ Baby calls can be configured.

■ If a call key is configured for a

user on more than one terminal,

he can program this key for

more than one outgoing call, i.e.

he can use his various terminals

to make parallel calls from this

telephone number.

■ “Pickup” and “Pickup selective”

of calls from other telephones

are activated. Pickup protection

is deactivated.

■ “Call removal” is deactivated.

■ “Callback on busy” can be acti-

vated.

■ If a user has configured more

than one terminal under the

same number, they can suppress

the signalling of calls at the par-

allel terminals.

■ “Call queue” is deactivated.

■ “Reaction: Connection will be

disconnected” is deactivated as

callers trying to reach a terminal

that cannot be reached or is

busy will hear a busy signal.

■ Call forwarding to internal or ex-

ternal numbers can be activated.

Call forwarding after a certain

period of time is set to 20 sec-

onds. Door calls can be for-

warded. Forwarded calls are si-

multaneously signalled at the

original terminal and at the for-

warding destination. Call for-

warding can be configured for

specific MSN groups, provided

that MSN groups have been con-

figured. Users of the “Adminis-

trators” group can set call for-

warding for other users, their

own terminals, however, are

protected against call forward-

ing configuration by others.

12

Authorisations Factory Settings

■ External calls can be transferred

to an external subscriber.

■ Three-party conferences can be

set up.

■ During a consultation call, the

waiting party hears music on

hold, provided a music-on-hold

file has been loaded into the sys-

tem.

■ Call protection, call-waiting pro-

tection and intercom protection

are deactivated.

■ The presentation of the user’s

own phone number (MSN or sys-

tem access number) on the dis-

play of the external party’s ter-

minal is activated, but can be

suppressed.

■ The telephone lock can be acti-

vated. The terminal PIN is

“0000”.

■ Interception of malicious callers

is possible if this feature has

been ordered from the network

operator.

■ Speed dialling is possible, pro-

vided it has been configured in

the OpenCom 510 central tele-

phone book.

■ The blacklist, the whitelist and a

call filter are not pre-configured

and thus not active. If these lists

are configured, they can be acti-

vated for the user groups. A spe-

cial list with emergency tele-

phone numbers is preset and

activated.

■ External and internal calls not

answered by a user are entered

in their call list.

■ The door opener can be oper-

ated from all terminals. Door

calls can be forwarded.

■ Keypad dialling is possible.

■ The user group is not authorised

to change the system’s time

groups.

■ Call forwarding for SMS calls in

the fixed-lines network is not ac-

tivated.

■ Connection data analysis is de-

activated.

■ The cost multiplier is set to

100%, i.e. the costs are not mul-

tiplied by any factor.

■ Call charges can be recorded, as-

sociated with booking numbers

and analysed.

■ Every user can change the con-

figuration of the OpenCom 510.

■ Every user can create a personal

telephone book and edit entries

in the central telephone book.

13

Factory Settings Internet Functions

■ Every user can read out the

charges.

■ Every user can use the internal

OpenCount application for the

analysis of connection data.

■ Every user with a system termi-

nal who has a workstation can

use OpenCTI 50 to make calls,

manage calls and messages, dial

numbers from both the central

and personal telephone books,

and use the OpenCTI 50 busy

display.

■ The multi-company variant is

not activated.

Internet Functions

Note: E-mail, ISP and RAS access

cannot be configured unless you have

activated the OpenCom 510 IP pack-

age licence in the web console’s Con-

figurator in the SYS Configuration:

Licences menu (see also Information

Regarding the Licensing of the

OpenCom 510 IP Package on

page 14).

■ RAS access (with or without call-

back) can be configured for

every OpenCom 510 user, pro-

vided that RAS access is author-

ised.

■ More than one mail account

query can be configured for

every user.

■ Every user with a system termi-

nal can be automatically notified

of the receipt of e-mail.

■ Users can terminate Internet

connections (through the

OpenCom 510 web console or

from a system terminal that has

been configured accordingly).

The following IP addresses are pre-

set for network configuration:

■ Host name: host

■ IP address: 192.168.99.254

■ Network mask: 255.255.255.0

The following addresses are trans-

mitted to the LAN’s client PCs using

DHCP or PPP:

■ Gateway address:

192.168.99.254

■ Domain name: domain

■ Domain name server:

192.168.99.254

14

Internet Functions Factory Settings

■ PPP addresses: 192.168.100.0 to

192.168.100.10

■ DHCP addresses: 192.168.99.129

to 192.168.99.148

You can change the IP settings in the

Configurator. Consult the LAN’s net-

work administrator if you wish to do

so.

Information Regarding the

Licensing of the OpenCom 510

IP Package

You will need to obtain an activation

key in order to configure and use the

IP package in your communications

system.

To generate the activation key, visit

the DeTeWe licence server (http://li-

zenz.detewe.de).

The activation key is generated on

the basis of the serial number of

your OpenCom 510 and the transac-

tion record (TAD). The licensing con-

firmation accompanying your IP

package contains your personal TAD

and all the information you need to

carry out this procedure.

Write down or print out the gener-

ated activation key.

Then activate the IP package on the

web console in the Configurator in

the SYS Configuration: Licences

menu. Additional information can

be found in the online help.

15

Preliminary Information Construction of the OpenCom 510

Preliminary Information

Construction of the OpenCom 510

The OpenCom 510 is designed to be

used in 19" rack systems. It com-

prises the following:

■ A 19" mounting frame for the

modules. In a fully configured

system, the following modules

will have been installed (and all

slots will be occupied): 2 power

supply units, 1 control module,

12 interface cards. The interface

cards provide the system ports.

The 19" frame of the

OpenCom 510 is also referred to

as the 1-12 frame (signifying the

number of slots for interface

cards).

■ A backplane. The backplane pro-

vides the sockets for the control

module and the interface cards;

it supplies the modules/cards

with the required power and

system signals.

The OpenCom 510 comes fully as-

sembled. By contrast with other sys-

tems, you will not need to assemble

the frame and backplane yourself.

A power supply unit and the central

control module are built into the

frame before delivery. Interface

cards ordered by the customer must

be installed separately.

Please note: Interface cards may

be installed by qualified personnel

only!

For further information on installing

modules/cards, please refer to In-

stallation in a 19" Rack starting on

page 21 and Installing Modules start-

ing on page 22.

16

Scope of Delivery Preliminary Information

Scope of Delivery

The OpenCom 510 communications

system’s scope of delivery comprises

the following:

■ 1 19" frame (1-12 frame) with

slots for 1 control module and

up to 2 power supply units and

12 interface cards

The basic configuration of a 19"

frame includes the following

components:

– 1 BPV+1-12 backplane

–1 MPS+1-AC power supply

unit

– 1 mains cable for connection

to the mains supply

– 1 MC+1-3 control module

– 1 CompactFlash Card; the

firmware is stored on this card.

This card is included in the scope

of delivery only if the 1-12 frame

is the first frame ordered and

not being used to expand the

OpenCom 510.

All other components (e.g. sec-

ond power supply unit, interface

cards and accompanying ca-

bles) are included as per the cus-

tomer’s order.

■ 1 RS-232 to RJ45 adapter cable

(for the V.24 interfaces of the

MC+1-3 control module)

■ 1 set of mounting brackets and

screws for installing the frame in

a 19" rack

■ 1 set of dummy covers for co-

vering unused slots

■ 1 set of short user guides

■ 1CD

Declarations of Conformity

The communications systems of the

OpenCom 100 product family com-

ply with the requirements of EU di-

rective 99/5/EC.

The declarations of conformity can

be found on the Internet at

http://www.detewe.de.

17

Installation Notes on Safety

Installation

Notes on Safety

The CE symbol on the product con-

firms that it meets the requirements

of the technical guidelines on user

safety and electromagnetic compat-

ibility valid at the time of approval.

General Instructions

Please note: This product may be

installed and serviced by qualified

personnel only. Opening the housing

and carrying out unauthorised re-

pairs may damage the product and

will invalidate the warranty.

DANGER! Hazardous volt-

ages inside the device!

The MPS+1-AC power supply units

may not be opened as this may lead

to exposure to hazardous voltages!

Defective power supply units must

be sent to the manufacturer for re-

pairs.

Always use the original packaging

when packing OpenCom 510 com-

ponents for transport or storage.

CAUTION!

Static charge can damage the

OpenCom 510. Before and during

work on the electrical compo-

nents of the OpenCom 510, dis-

charge any static electricity from

your body and the tools you are

using.

Notes on the Mains

Supply

The OpenCom 510 may be con-

nected only to mains sockets with a

protective earth conductor.

Install the OpenCom 510 only near

easily accessible, wall-mounted

mains sockets.

Always use a dedicated circuit with

10-ampère protection to supply the

19" frame (1-12 frame).

If the OpenCom 510 is being pow-

ered by two MPS+1-AC power sup-

ply units, each of the two units must

be plugged into its own mains

18

Notes on Safety Installation

socket. Do not use multiway mains

strips to connect more than one

OpenCom 510 power supply unit or

a OpenCom 510 and other devices to

the same mains supply.

The mains cables of the MPS+1-AC

power supply units must have ferrite

rings fitted. The mains cables are

factory-fitted with ferrite rings.

Mains cable with ferrite ring

Install an overvoltage protection de-

vice.

Notes on EMC and

Earthing

Please note: MOS modules:

Observe the regulations regarding

modules and packaging carrying the

MOS trademark!

Use earthing wrist straps connected

to the appropriate points on the

frame (see C in the illustration

OpenCom 510: 1-12 frame mounting

points on page 21).

The mains socket’s protective earth

conductor and the telephone earth

line must be connected to one refer-

ence point for potential equalisa-

tion. This is normally the

OpenCom 510 housing.

Earthing and Potential

For the purpose of potential equali-

sation, all conductive parts of the

OpenCom 510 must be connected to

the protective earth conductor

(earth busbar of the building’s wir-

ing system) by means of a solid or

stranded wire of at least 2,5 mm

2

(yellow/green).

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DETEWE OpenCom 510 User manual

DETEWE OpenCom 510 User manual

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