Samsung Galaxy J7 Getting Started Manual

1

Table of Contents

My Carrier ............................................................ 3

Service .................................................................. 4

Device Functions ................................................ 5

Front View ........................................................................5

Back View ........................................................................6

Device Setup ....................................................... 7

Turn the Phone On and Off ...................................... 10

Configure Your Device ............................................... 11

Lock and Unlock the Screen ................................... 11

Call Features .....................................................12

Make a Call ................................................................... 12

End a Call ..................................................................... 12

Answer a Call ............................................................... 12

Reject a Call ................................................................. 13

Wi-Fi Calling ................................................................. 13

T-Mobile Name ID ....................................................... 14

Voicemail ............................................................15

Set Up Voicemail ......................................................... 15

Access Voicemail ........................................................ 15

Contacts .............................................................16

Create a New Contact ................................................ 16

Add a Number to an Existing Contact ................... 16

Delete a Contact.......................................................... 16

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2

Messages ...........................................................17

Create and Send a Message ................................... 17

Gmail .............................................................................. 18

Set Up Email Accounts ............................................ 18

Connections ......................................................19

Connect to Bluetooth ................................................. 19

Connect to Wi-Fi .......................................................... 19

Smartphone Mobile HotSpot.................................... 20

USB Tethering .............................................................. 21

Apps & More ......................................................23

Install Apps ................................................................... 23

Samsung Smart Switch ............................................. 23

Internet ........................................................................... 24

Camera .......................................................................... 25

Lock Screen ................................................................. 25

Legal ....................................................................26

APPROVED FIRMWARE VERSIONS ...................... 26

INFORMATION ABOUT SAFEGUARDING

HANDSETS ................................................................... 26

EMERGENCY DIALING .............................................. 27

ADDITIONAL INFORMATION.................................... 28

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3

My Carrier

This guide provides you with the information you

need to get started. For more information and

additional support, please visit

t-mobile.com/support/ where you can:

● Register at my.t-mobile.com/ to check your

minutes, pay your bill, upgrade your phone,

and change your rate plan.

● Review your device’s User Manual and

troubleshooting FAQs.

● View the latest troubleshooting solutions in

the Support Forums or ask a question of

your own.

Access account information:

1. From the Home screen, tap

Apps

g

T-Mobile folder

g

T-Mobile.

2. Choose from an available category.

Note: Devices and software are constantly

evolving—the screen images and icons you

see here are for reference only.

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4

Service

If you are a new T-Mobile

®

customer and your

service is not yet activated, call Customer Care

at 1-800-937-8997 and a T-Mobile Activations

representative will assist you.

You will need the following information when

activating service:

● Your Service Agreement and the agent code

on your Agreement

● Your name, home address, home phone

number, and billing address

Note: For business and government accounts,

please provide the name of the

organization, the address, and the tax ID.

● Your Social Security number, current driver’s

license number, and date of birth for credit

check purposes

● Your choice of T-Mobile rate plan and

services (see t-mobile.com for the latest plan

information)

● SIM serial number and IMEI number (located

on the box barcode label)

Note: By activating service, you acknowledge that

you have read, understand, and agree to

be bound by each of T-Mobile’s Terms and

Conditions, and your Service Agreement.

Volume

Key

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5

Device Functions

Front View

Volume

Key

Power/Lock

Front- Facing Camera

Home

Back

Recent

Apps

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6

Back View

Flash

Speaker

Camera

Lens

USB/Charger Port

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7

Device Setup

Step 1. Remove the Back Cover

● Locate the cover release latch and remove

the cover.

Camera

Lens

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8

Step 2. Install the SIM Card

● Slide the SIM card into the SIM card slot

until it is secured.

Step 3. Install an optional microSD or microSDHC

card (not included)

● Slide the memory card into the card slot until

it is secured.

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9

Step 4. Insert the Battery

● Insert the battery, making sure to align the

gold contacts and press down.

Step 5. Replace the Back Cover

● Position the back cover over the battery

compartment and securely press down.

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10

Step 6. Charging the Device

● Before turning on your device, charge it fully.

Be sure to use the charger that came with

the device.

Warning! Please use only Samsung-approved

charging devices. Improper handling

of the charging port, as well as the use

of an incompatible charger, may cause

damage to your device and void the

warranty.

Turn the Phone On and Off

● To turn ON, press and hold the

Power/Lock key.

● To turn OFF, press and hold

Power/Lock key and follow the prompts.

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11

Configure Your Device

When you ﬁrst turn on your phone, you need to set

up a few things.

1. Select a language and tap START or tap

ACCESSIBILITY if you are visually impaired

or hard of hearing.

2. Follow the prompts to complete the setup

process.

Lock and Unlock the Screen

Use your device’s screen lock features to secure

your device.

● To Lock, press the Power/Lock key.

● To Unlock, press the Power/Lock

key then swipe your finger across

the screen.

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12

Call Features

Make a Call

Explore features and functionality associated with

making or answering a call.

► From the Home screen, tap

Phone.

End a Call

► From the call screen, tap End call.

Answer a Call

► From the incoming call screen, touch and

slide

Answer.

Access

contacts

list

Tap for

additional

options

Access

frequent

contacts

Tap to hide

keypad

Dial number

Video conference

Tap for

voicemail

Call history

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13

Reject a Call

► From the incoming call screen, touch and

slide

Reject to route the call to your

voicemail system.

Wi-Fi Calling

Wi-Fi

™

Calling improves your coverage and allows

you to make phone calls and send messages over

a Wi-Fi network (when a Wi-Fi network is available).

Important! You must have a 911 emergency

address registered with your account.

Log into your account at

t-mobile.com. Go to your profile and

follow the menu options to register

your address. Corporate accounts may

require administrator assistance for

911 address registration.

To enable Wi-Fi Calling:

1. From the Home screen, tap

Apps

g

Settings

g

More connection settings

g

Wi-Fi Calling.

2. Tap On/Off to turn off the feature, tap it

again to activate and register your device

with the network.

Note: Confirm that Wi-Fi is connected and

Wi-Fi Calling Ready displays in the

Status bar.

Access

contacts

list

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14

To disable Wi-Fi Calling:

1. From the Home screen, tap

Apps

g

Settings

g

More connection settings

g

Wi-Fi Calling.

2. Tap On/Off to turn off the feature.

To change connection preferences:

1. From the Home screen, tap

Apps

g

Settings

g

More connection settings

g

Wi-Fi Calling.

2. Tap your connection preference.

T-Mobile Name ID

T-Mobile Name ID identiﬁes callers, displaying

Name, City, and State even if the caller is not in

your contacts list. It is an optional add-on feature

that can be purchased directly from your phone for

an additional monthly charge. A one time

10-day trial is included with the phone.

1. From the Home screen, tap

Apps

g

T-Mobile folder

g

T-Mobile Name ID.

2. Choose an option.

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15

Voicemail

Set Up Voicemail

1. From the Home screen, tap Phone.

2. Touch and hold

.

3. Follow the prompts to set up your mailbox.

Access Voicemail

1. From the Home screen, tap Phone.

2. Touch and hold

.

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16

Contacts

Create a New Contact

1. From the Home screen, tap Apps

g

Contacts.

2. Tap

Add New Contacts

3. Tap a destination type.

4. Enter the desired information.

5. Tap SAVE to store the new entry.

Add a Number to an Existing Contact

1. From the Home screen, tap Contacts.

2. Tap a contact name from the list and tap

EDIT.

3. Tap

within the phone number area and

enter a new phone number.

4. Tap SAVE to store the new entry.

Delete a Contact

1. From the Home screen, tap Apps

g

Contacts.

2. Touch and hold a contact name from the list

and tap DELETE.

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17

Messages

Create and Send a Message

Create and send a message using the Messages

app.

1. From the Home screen, tap

Messages.

2. Tap

to compose a message.

3. Enter either the recipient’s phone number or

email address.

4. Tap the Enter message field and use the

keypad to enter a message.

● Tap Attach and select a file type.

● Tap Emoticons to choose an

emoticon.

5. Review the message and tap .

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18

Gmail

Use Gmail

™

to send and receive email.

Before you can access Gmail, you must ﬁrst sign in

or create a new Google account.

► From the Home screen, tap

Google folder

g

Gmail.

● Tap Add an email address to create a new

account or to log into an existing Gmail

account.

● Tap TAKE ME TO GMAIL if you have an

account set up on your device.

Set Up Email Accounts

Conﬁgure Email for most accounts in just a few

steps.

1. From the Home screen, tap

Email.

2. Enter your email address and password into

the appropriate fields and tap SIGN IN.

3. Follow the prompts to complete setup.

4. Tap DONE to store the new account.

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19

Connections

Connect to Bluetooth

1. From the Home screen, tap Apps

g

Settings

g

Bluetooth.

2. Tap On/Off to turn on Bluetooth

™

.

3. Tap a device from the list to initiate pairing.

4. Enter the passkey/PIN code, if required, and

tap OK.

5. Once successfully paired to an external

device,

displays in the Status bar.

Connect to Wi-Fi

1. From the Home screen, tap Apps

g

Settings

g

Wi-Fi.

2. Tap On/Off to turn on Wi-Fi.

3. Tap a network and enter the password if

prompted. When connected

displays in

the Status bar.

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20

Smartphone Mobile HotSpot

Turn your device into a Wi-Fi hotspot. The feature

works best when used in conjunction with 4G/LTE

™

data services.

Note: You must have a tethering plan on your

service in order to use the Mobile HotSpot.

To activate the Smartphone Mobile HotSpot

service for the first time:

1. From the Home screen, tap

Apps

g

Settings

g

Mobile HotSpot and

Tethering

g

Mobile HotSpot.

2. Tap On/Off to turn on Mobile HotSpot.

3. Edit the Network name field and then create

a new Network SSID name.

4. Enable the Broadcast network name (SSID)

field if you would like to broadcast your

SSID name to nearby devices.

5. Verify the Security field is set to WPA2 PSK.

6. Enter a new password then write it down.

7. Tap SAVE to store the new settings.

8. Confirm

Mobile HotSpot Active displays

in the Status bar.

Note: During the initial setup process,

the connection is not secure. It is

recommended that you maintain a secure

connection by using a password for

communication.

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Samsung Galaxy J7 Getting Started Manual

Samsung Galaxy J7 Getting Started Manual

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