AMEREC
OPERATING INSTRUCTIONS FOR RESIDENTIAL SAUNA CONTROL page 4
PRODUCT,
SECTION 4: TROUBLESHOOTING GUIDE
The Troubleshooting Guide below is meant as a
general aid only. There are no user Serviceable
parts in the sauna heater. All repairs should be
performed by a qualified service person. For
additional assistance, or the factory authorized
service person nearest you, call NASSCOR's
Service Department at 1-800-331-0349.
PROGRAM / SYSTEM RESET
There will be times when it is desirable to re-start
the system from ground zero. For instance, the
programmed schedules may be confusing
troubleshooting efforts or the system may have
shut down due to a failure. The Owner has two (2)
methods of resetting the system. Caution should
be exercised using these methods as all
programming will be erased as a result
METHOD 1:
Hold down the PROG key for ten (10) seconds.
Release. Always try this method first. If the
Control doesn't respond, use METHOD 2 below.
METHOD 2:
Turn OFF the power to the sauna heater. Wait ten
(10) seconds. Turn ON power to the sauna heater.
Try the action steps in the order given until a check fails. Also look for any special instructions for shutting down the system.
SYMPTOM
ACTION
Control Black
1.
Check 208/240 Vac Power to heater is ON.
2.
Check 7 pin cable connection to back of control.
3.
Call NASSCOR's Service Department.
Control / Action
Abnormal
1.
Check the unit is programmed correctly. If uncertain about program, press the "PROG°
switch for ten (10) seconds. This will reset the Owner program to a known "good' default
program.
2.
Call NASSCOR's Service Department.
No Heat
1.
Check 208/240 Vac Power to heater is ON.
2.
Push high limit reset button on the bottom of heater.
3.
Check the unit is programmed correctly. If uncertain about program, press the "PROG' switch for ten (10) seconds. This will reset
the Owner program to a known °good" default program.
4.
Call NASSCOR's Service Department.
High Limit
continues to trip
1.
Remove all rocks from heater and test operation.
2.
Add rocks back to heater as permitted to avoid tripping.
3.
Call NASSCOR's Service Department.
Sauna Room
too hot
1.
Check the unit is programmed correctly. If uncertain about program, press the "PROG* switch for ten (10) seconds. This will reset
the Owner program to a known "good' default program.
2.
Call NASSCOR's Service Department.
Unex pected
Events
1.
Check the Control is programmed correctly.
If uncertain about program, press the PROG switch for ten (10) seconds. This
will reset the Owner program to a known "good' default program.
2.
Turn OFF 208/240 Vac Power to the heater.
3.
Call NASSCOR's Service Department.
SECTION 5:
SAFETY CAUTIONS
1.
Persons with poor health or pregnant should
consult their physician before using any sauna
bath.
2.
Do not exceed thirty (30) minutes in a sauna
bath. Excessive exposure can be harmful to
your health.
3.
All Service to the sauna heater should be
performed by licensed electricians or other
qualified personnel. Live current carrying parts
are exposed during service and present
electrical shock hazard.
4.
Do not use the sauna room for drying
clothes, bathing suits, etc. Do not hang towels
above or place any object on the heater.
5.
The sauna heater should not be operated
without a guard or fence as indicated in the
installation instructions. The sauna heater is
hot during operation and can cause burns if
touched.
6.
Post "Sauna Bath Instructions" plaque,
supplied with heater, outside sauna room for
safely warnings.