Canon C2620 Reference guide

Read this guide first.

Please read this guide before operating this equipment.

After you finish reading this guide, store it in a safe place for future reference.

ENG

Reference Guide

Color imageRUNNER

C3220/C2620

Reference Guide

0

Ot¯

The manuals for this machine are divided as follows. Please refer to them for detailed information.

The manuals supplied with optional equipment are included in the list below. Depending on the system

conﬁguration and product purchased, some manuals may not be needed.

Manuals for the Machine

Guides with this symbol are printed manuals.

Guides with this symbol are PDF manuals included on the

accompanying CD-ROM. (See footnote on the next page.)

CD-ROM

•

Basic Operations

•

Troubleshooting

Reference Guide

(This Document)

•

Copying Instructions

Copying Guide

•

Mail Box Instructions

Mail Box Guide

•

Sending and Fax Instructions

Sending and Facsimile

Guide

•

Setting Up the Network Connection and

Installing the CD-ROM Software

Network Quick Start Guide

•

Remote User Interface Instructions

Remote UI Guide

CD-ROM

•

Network Connectivity and Setup Instructions

Network Guide

CD-ROM

•

Color Network ScanGear Installation and

Instructions

Color Network ScanGear

User's Guide

CD-ROM

•

PS/PCL/UFR Printer Instructions

PS/PCL/UFR Printer Guide

CD-ROM

•

PCL Printer Driver Installation and

Instructions

PCL Driver Guide

CD-ROM

•

PS Printer Driver Installation and

Instructions

PS Driver Guide

CD-ROM

•

Mac OS X PS Printer Driver Installation and

Instructions

Mac PS Driver Guide

CD-ROM

•

UFR Printer Driver Installation and

Instructions

UFR Driver Guide

CD-ROM

•

Fax Driver Installation and Instructions

Fax Driver Guide

CD-ROM

•

Installing MEAP Applications and Using the

Login Service

MEAP SMS Administrator

Guide

CD-ROM

•

To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on

your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).

•

The machine illustration on the cover may differ slightly from your machine.

Chapter 1

Before You Start Using This Machine

Chapter 2

Basic Operations

Chapter 3

Optional Equipment

Chapter 4

Customizing Settings

Chapter 5

Checking Job and Device Status

Chapter 6

System Manager Settings

Chapter 7

Routine Maintenance

Chapter 8

Troubleshooting

Chapter 9

Appendix

Includes the speciﬁcations of the main unit and optional equipment, the Relationship

between Original Orientation and Preprinted Paper Output Chart, and index.

How This Manual Is Organized

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our

products, if you need an exact speciﬁcation, please contact Canon.

v

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Operations and Terms Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Preventing Counterfeit Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii

FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . .xvii

IC (Industry Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

According to EN55022. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

CDRH Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Legal Limitations on the Usage of Your Product and the Use of Images . . . . .xxii

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi

Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxx

Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxi

Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxii

Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Checking the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . xxxvi

Chapter 1 Before You Start Using This Machine

Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . . 1-2

Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

vi

Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Internal View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Control Panel Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Chapter 2 Basic Operations

What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Overview of the Color imageRUNNER C3220/C2620 . . . . . . . . . . . . . . . . . . . 2-7

The Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Switching the Functions Indicated on the Touch Panel Display. . . . . . . . .2-8

Various Touch Panel Display Screens . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Adding New Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Specifying Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Functions That Conserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Checking, Changing, and Canceling Print Jobs. . . . . . . . . . . . . . . . . . . . . . 2-16

Displaying a Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Reading Messages from the System Manager . . . . . . . . . . . . . . . . . . . . . . 2-20

Types of Message Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Other Useful Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Using the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Frequently Used Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Touch Panel Key Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Adjusting the Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

Entering Characters from the Touch Panel Display . . . . . . . . . . . . . . . . . . . 2-29

Alphanumeric Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31

Values in Inches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33

Entering the Department ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35

Using a Login Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38

Making Prints Using the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43

Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57

Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-60

vii

Chapter 3 Optional Equipment

System Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Sample System Conﬁgurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Available Combinations of Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Cassette Feeding Unit-X1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Paper Deck-P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Plain Pedestal-C1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Feeder (DADF-K1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Color Image Reader-C1/Platen Cover Type G . . . . . . . . . . . . . . . . . . . . . . . . .3-17

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17

Finisher-M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Finishing Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19

Finisher-N1/Saddle Finisher-N2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22

Finishing Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Copy Tray Unit-H1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28

Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28

Card Reader-D1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29

Procedure before Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30

Procedure after Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31

Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32

Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

Checking the Page Counts on a Control Card . . . . . . . . . . . . . . . . . . . . 3-42

Checking and Printing Counter Information . . . . . . . . . . . . . . . . . . . . . . 3-43

Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47

Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . . 3-51

Accepting B&W Copy and Print Jobs without a Control Card. . . . . . . . . 3-52

Chapter 4 Customizing Settings

What Are Additional Functions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Accessing the Additional Functions Screen. . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

viii

Additional Functions Settings Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Specifying Common Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Initial Function at Power ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Default Display after Auto Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Function Key Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Tone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Text/Photo Priority in a Black-and-White Original. . . . . . . . . . . . . . . . . . . . . 4-30

Inch Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Auto Paper Selection/Auto Drawer Switching. . . . . . . . . . . . . . . . . . . . . . . . 4-33

Identifying the Type of Paper in a Paper Source . . . . . . . . . . . . . . . . . . . . . 4-37

Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Energy Consumption in the Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Output Tray Designation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Setting the Printing Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Standard Paper for the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52

Irregular Paper Size Settings for the Stack Bypass . . . . . . . . . . . . . . . . . . . 4-58

Registering and Editing Irregular Paper Sizes . . . . . . . . . . . . . . . . . . . . .4-58

Naming a Size Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61

Erasing Irregular Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62

Standard Local Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65

Changing the Language Shown on the Touch Panel Display. . . . . . . . . . . . 4-68

Reversing the Contrast of the Touch Panel Display . . . . . . . . . . . . . . . . . . . 4-70

Alternating the Print Output (Offset Jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . 4-72

Data Compression Ratio for Remote Scans . . . . . . . . . . . . . . . . . . . . . . . . 4-74

Setting the Gamma Value for Remote Scans. . . . . . . . . . . . . . . . . . . . . . . . 4-76

Erasing the Remaining Toner Error Message. . . . . . . . . . . . . . . . . . . . . . . . 4-78

Returning the Common Settings to Their Defaults. . . . . . . . . . . . . . . . . . . . 4-80

Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82

Current Time Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82

Auto Sleep Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84

Auto Clear Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-85

Daily Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87

Low-Power Mode Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-89

Adjusting the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91

Zoom Fine Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91

Saddle Stitch Staple Repositioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93

Saddle Stitch Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-95

Automatic Gradation Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-98

Quick Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-98

ix

Full Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-100

Exposure Recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-106

Cleaning the Inside of the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-108

Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-110

Chapter 5 Checking Job and Device Status

Checking the Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Checking Copy/Print Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Printing the Copy/Print Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

Priority Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14

Handling Print Jobs Sent from Computers . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16

Printing Secured Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18

Chapter 6 System Manager Settings

Specifying the System Manager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Registering the Department ID, Password, and Page Limit . . . . . . . . . . . . . . .6-8

Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-16

Erasing the Department ID and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .6-20

Checking and Printing Counter Information. . . . . . . . . . . . . . . . . . . . . . . . . .6-24

Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-28

Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . . . . .6-32

Accepting B&W Copy and Print Jobs without Entering a Department ID . . .6-35

Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-38

Device Information Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-40

Clearing the Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-42

Auto Online/Ofﬂine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-44

Auto Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-44

Auto Ofﬂine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-46

Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-48

Limiting Functions When the Optional Security Key Is Turned OFF. . . . . . .6-53

License Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-55

MEAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-58

Use HTTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-58

Printing Installed Application Information. . . . . . . . . . . . . . . . . . . . . . . . . . . .6-60

Displaying the Remaining Toner Error Message . . . . . . . . . . . . . . . . . . . . . .6-64

x

Chapter 7 Routine Maintenance

Paper Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Adjusting a Paper Drawer to Hold a Different Paper Size . . . . . . . . . . . . . . . 7-7

Paper Deck-P1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Finisher-M1 (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15

Replacing the Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15

Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19

Replacing the Staple Cartridge in the Stapler Unit . . . . . . . . . . . . . . . . . . . 7-19

Replacing the Staple Cartridge in the Saddle Stitcher Unit . . . . . . . . . . . . . 7-24

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28

Replacing the Waste Toner Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34

Routine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38

Platen Glass and Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39

Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40

Cleaning the Inside of the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43

Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-47

Chapter 8 Troubleshooting

Reducing the Frequency of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Screens Indicating the Locations of Paper Jams . . . . . . . . . . . . . . . . . . . . . . 8-3

Upper Left Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Exit Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

Fixing Unit (Inside the Main Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

Duplexing Unit (Inside the Main Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21

Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

Right Cover/Paper Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28

Transport Unit (Inside the Main Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32

Cassette Feeding Unit-X1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37

Paper Deck-P1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41

Feeder (DADF-K1) (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-45

Finisher-M1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-49

Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 8-53

Saddle Stitcher Unit (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-57

Clearing Staple Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-62

xi

Finisher-M1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-62

Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . .8-66

Saddle Stitcher Unit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-70

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-75

Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-75

List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-79

If Memory Becomes Full during Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . .8-82

Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-85

Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . . . . . . . . . . .8-85

When the Power Does Not Turn ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-88

Chapter 9 Appendix

Sample Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Copy Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Print Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5

Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5

Color Image Reader-C1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7

Feeder (DADF-K1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9

Cassette Feeding Unit-X1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9

Plain Pedestal-C1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10

Paper Deck-P1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10

Finisher-M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11

Finisher-N1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-12

Saddle Finisher-N2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-13

Copy Tray Unit-H1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-15

Card Reader-D1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-15

Relationship between Original Orientation and Preprinted Paper

Output Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-16

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-20

xii

Thank you for purchasing the Canon Color imageRUNNER C3220/C2620. Please read this

manual thoroughly before operating the machine in order to familiarize yourself with its

capabilities, and to make the most of its many functions. After reading this manual, store it in

a safe place for future reference.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions,

handling precautions, and instructions that should be observed for safety.

WARNING

.

Indicates a warning concerning operations that may lead to death or

injury to persons if not performed correctly. In order to use the machine

safely, always pay attention to these warnings.

CAUTION

.

Indicates a caution concerning operations that may lead to injury to

persons, or damage to property if not performed correctly. In order to

use the machine safely, always pay attention to these cautions.

IMPORTANT

.

Indicates operational requirements and restrictions. Be sure to read

these items carefully in order to operate the machine correctly, and to

avoid damage to the machine.

NOTE

.

Indicates a clariﬁcation of an operation, or contains additional

explanations for a procedure. Reading these notes is highly

recommended.

Preface

How To Use This Manual

xiii

Keys Used in This Manual

The following symbols and key names are a few examples of how keys to be

pressed are expressed in this manual:

Displays Used in This Manual

Screen shots of the touch panel display used in this manual are those taken when

the Color imageRUNNER C3220 Copier model has the following optional

equipment attached to it: the Feeder (DADF-K1), Color Universal Send Kit, Super

G3 FAX Board, Resolution Switching Board, Color Network Multi-PDL Printer Kit,

Saddle Finisher-N2, and Cassette Feeding Unit-X1.

Note that functions that cannot be used depending on the model or options, are not

displayed on the touch panel display.

The keys which you should press are marked with a , as shown below.

When multiple keys can be pressed on the touch panel display, all keys are marked.

Select the keys which suit your needs.

• Touch Panel Display Keys: [Key Name]

Examples: [Cancel]

[Done]

• Control Panel Keys: <Key icon> + (Key Name)

Examples:

(Start)

(Stop)

Place your originals ➞ press [Special Features].

Press this key for operation.

xiv

Illustrations Used in This Manual

Illustrations used in this manual are those displayed when the Color

imageRUNNER C3220 Copier model has the following optional equipment

attached to it: the Feeder (DADF-K1) and Cassette Feeding Unit-X1.

xv

This machine makes effective use of memory in order to perform print operations

efﬁciently. For example, as soon as the machine has scanned the original that you

want to copy, it can immediately scan the next person's original. You can also print

from this machine, using a function other than the Copy function. In this machine,

these operations take place in a complex way, so that not only copies, but also

various kinds of prints may sometimes have to wait their turn before they can be

printed out.

To avoid confusion when reading this manual, the terms "scanning," "printing," and

"copying," used throughout this manual are deﬁned below. When making a copy,

the process of scanning originals and printing copies may be described as separate

functions.

Operations and Terms Used in This Manual

Scanning

Scanning an original to be copied, or

scanning an original to be stored as

data in an inbox.

Printing

Outputting a copy, outputting data stored in an inbox,

or outputting data sent from a personal computer

to the machine.

xvi

Printing data scanned from an original,

followed by finishing options, such as

stapling.

Copying

xvii

Preventing Counterfeit Documents

This machine includes a function for aiding in the prevention of counterfeit

documents. If you are copying documents that resemble paper money closely, you

may be unable to get an appropriate image.

FCC (Federal Communications Commission)

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the

Operator's Manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his

own expense.

Use of shielded cable is required to comply with Class A limits in Subpart B of Part

15 of the FCC Rules.

Do not make any changes or modiﬁcations to the equipment unless otherwise

speciﬁed in the manual. If such changes or modiﬁcations should be made, you

could be required to stop operation of the equipment.

Legal Notices

xviii

IC (Industry Canada)

Operation is subject to the following two conditions: (1) this device may not cause

interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation of the device.

To reduce potential ratio interference to other users, the antenna type and its gain

should be so chosen that the equivalent isotropically radiated power (EIRP) is not

more than that required for successful communication.

Laser Safety

This product complies with 21 CFR Chapter 1 Subchapter J as a Class

I

laser

product under the U.S. Department of Health and Human Services (DHHS)

Radiation Performance Standard according to the Radiation Control for Health and

Safety Act of 1968. Also, this product is certiﬁed as a Class

I

laser product under

IEC60825-1:1993 and EN60825-1:1994. This means that the product does not

produce hazardous laser radiation.

Since radiation emitted inside the product is completely conﬁned within protective

housings and external covers, the laser beam cannot escape from the machine

during any phase of user operation. Do not remove protective housings or external

covers, except as directed by the equipment's Reference Guide.

According to EN55022

WARNING

This is a class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

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