CUSTOMERSUPPORT

support@heimvision.com

NorthAmerica

UnitedKingdom

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DigitalVideoRecorderSystem

Pleasereadthisquickguidethoroughlybeforeusingandkeepitwellforfuturereference.

3.Dayparting................................................................................................................................................18

4.SmartExpress...........................................................................................................................................19

5.SmartSearch............................................................................................................................................19

6.FaceSearch...............................................................................................................................................20

(1Femaleto4Male)

USBMouse*1

DC12V/2APowerAdapter*2

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VideoConnector

VideoConnector

PowerConnector(Male)

PowerConnector(Female)

HardDiskDriveInstallation

IMPORTANT:

Torecordvideosandplaythehistoricalvideos,theinstallationoftheHardDiskDriveisamust.Otherwise,

Step1:

Unscrewthescrewsandremovetheuppercoverof

theDVR.

Step2:

ConnecttheSATApowercableanddatacableof

theDVRtothecorrespondingportsoftheHardDisk

Drive.

Step3:

HoldtheHardDiskDriveandtheDVRtogether,

ScantheQRcodetogettheSerialNumberofyourDVRsystemanddownloadtheAppnamedXMEyeinto

yourmobiledevice.

Beforefixingthecameras,youcanlogintoXMEyeApptochecktheliveviewtoconfirmtheidealposition.

Detectionbasedonhumanshapeisenabledbydefault.TheDVRsystemwillsendalertstoyourmobiledevice

whenthereishumanshapedetectedbythecameras.PleaserefertothesectionofMotionDetectonpage24

forthedetailedsetting.

*ClickNextandOKtoexitthewizard.Youcanrightclickonthescreen,thengotoMainMenu>StartupWizard

tobringitupagain.Ifthewizardisnolongerneeded,justchecktheboxbeforeDon'tDisplaytheWizardagain

onthefirstinterfaceoftheStartupWizard.

LiveVideo

Show/Hide

Channel'sName

Recording

Mute/Unmute

SignalSwitch(AHD-TVI-CVI)

*Movethemousecursortothelivevideoofanychannel,someiconsmaybedisplayedaccordingtothesetting.

Notes:

Theiconsof and aredisplayedbydefault,whileforicon ,and ,pleaserightclickand   

gotoMainMenu>Alarm(seeonpage23)toenablethem.

Ifyouwanttolooptodisplaythelivevideosfromsomecertainchannelsinfull-screenmode,pleasegoto

MainMenu>System>Tourtoenablethisfunction.

Forviewingthelivevideofromonechannelinfull-screenmode,pleasemovethemousecursortothedesired

channel,thendoubleclick.Toexitfull-screenmode,doubleclickagain.

2019

Tip:

Filterswillnotbeavailableafteryouleftclickonthetimeline,butyoucanexitthismodeandre-entertoselect

thefilter.

recordedwiththespeedyouselected.

Read/Write

Oct

All

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5.SmartSearch

Oct

*Doubleclickthethumbnailtoplaytherelatedvideos.

6.FaceSearch

Selectonechannel,atimeperiodandadateonBluebackgroundtoplaythevideosrecordedwhenthecamera

detectedfaces.

Tips:

TheformatoftheUSBDriveshouldbeFAT32.

Analternativesolutiontobackupthevideosislistedbelow.

*Gototheinterfaceofvideoplaybackandclick toshowthefilteredvideolist.

*Checktheboxtoselectthevideos.

*Click tostartbackingup.Thenextstepsarethesameasthefirstsolutionmentionedabove.

Alarm

IMPORTANT:

ThealarmsofMotionDetectandHumanDetectareenabledbydefault.Ifyouneedtorecordvideoswhen

thecameradetectsthefaceorgetsblockedaswell,pleaseenableFaceDetectionandVideoBlind.

PleasegotoMainMenu>Alarmtosetthealarmyouneed.

【Channel】:

Selectthechannelyou'dliketoenablemotiondetection.

【Enable】:

theselectedarea.

【Period】:

Setupto4timeperiodsforeachdaytosendthealertswhenthecameradetectsmotion.

【MDInterval】:

Setthetimeintervaloftwoalerts.Itaimstodecreasethefrequencyofthealertscausedbythesamemovingobject.

【RecordChannel】:

Theselectedchannel(s)willstartrecordingwhenthecurrentchanneldetectsmotion.

【Tour】:

Step1:

PleaselogintotheclientwiththedefaultUserName(admin)andPassword(admin).

RememberPassword

V4.03.R11.0000020V.10001.032300.0000...

DefaultGroup

Option2:AddtheDVRsystemmanually

Step1:

About

CloudID

DefaultGroup

AlsocalledSerialNumber.YoucangetitfromStartupWizardorbyaccessingSystem>Version.

Password:

EnterthepasswordyousetfortheDVRsystem.

LiveVideo

About

tap >FINDPWDonanAndroiddeviceortapForgotyourdevicepassword?（ontheinterfaceof

AddDevice）>FINDPWDonaniOSdevicetoscantheQRcodeontheleftsidetogetaverificationcode,then

enteritintotheboxontheinterfaceofVerificationCodetoresetyourpassword.However,ifyousetanemail

togettheverificationcodeinStartupWizard,theAppwillsendthecodetothatemail.Youneedtogetitfrom

email,thenenteritontheinterfaceofVerificationCode.

Ifyoustillcannotresetyourpassword,pleasecontactHeimVisionSupport.

Q3.HowlongcanaHardDiskDriverecordforthisDVRsystem?

*Thereare4AHDcamerasconnectingtothisDVRsystembydefault.Thesecamerasarewiththeresolutionof

1080Pandvariablebitratewhichdependsonthesurveillancescenes.Ifthebitrateisaround2Mb/s,the

correspondingsizeofthevideofilewillbearound21Gperday.Asaresult,aHardDiskDrivewiththecapacity

ofthechanneltoAutoorthecorrespondingformatofyourcamera,thenconnectthecamerawiththeDVR

system.

ForanIPcamera,pleasegotoMainMenu>System>Digital>ChannelTypetochecktheboxofthefourth

line,thengobacktothemainscreenandmovethecursortothechannelyou'dliketoconnectthecamera.

Clickinthecenterofthescreentostartaddingthecamera.

Q5.Theimagefromthecameraisupsidedown.

*RightclickonthemainscreenandclickXVIControl,thenchecktheboxbeforeMirroringorOverturntoflip

theimage.

Q6.WhatshouldIdoifitrunsoutofthespaceonyourHardDiskDrive?

*TheDVRsystemissettolooprecordingbydefault,whichmeansthelatestvideoswilloverwritetheoldvideos

RecordPartitionrunsout.

*PleasedonotsettheHardDiskDriveasSnapshot,ReadonlyorRedundant.Read/WritesettingforanHard

DiskDriveistherightchoice.

*IftheHardDiskDrivecannotberead,isdamagedorisnotformatted,itcannotsavevideos.

TheAppcanreceivethesnapshotsbydefaultandyoucancheckfromAlarmPush/AlarmoftheApp.

*PleasegotoMainMenu>Alarm>Thealarmyou'dliketogetsnapshots,enabletheoptionofMobileReported.

*PleasegotoMainMenu>System>NetServicetoconfirmthattheoptionofMobileReportedisenabled.

*Youcanconcealpartsoftheimagefromtheliveviewtoprotectyourprivacy.Thepartyouselectedwillbe

markedasablackblockregardlessofthechannelstatus.YoucangotoMainMenu>System>Display>

RegionCovertoset4rectangularareasatmostforeachchannel.

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RISKOFEXPLOSIONIFBATTERYISREPLACEDBYANINCORRECTTYPE.

DISPOSEOFUSEDBATTERIESACCORDINGTOTHEINSTRUCTIONS

ThisdevicecomplieswithRSS247ofIndustryCanada.CetappareilseconformeàRSS247deCanadad'Industrie.

ThisdevicecomplieswithIndustryCanadalicense-exemptRSSstandard(s).Operationissubjecttothefollowing

fonctionnementindesirable.

ThesymbolindicatesDCvoltage

RECYCLING

ThisproductbearstheselectivesortingsymbolforWasteelectricalandelectronicequipment(WEEE).

ThismeansthatthisproductmustbehandledpursuanttoEuropeandirective2012/19/EUinordertobe

recycledordismantledtominimizeitsimpactontheenvironment.

Thedevicemustnotbeco-locatedoroperatinginconjunctionwithanyotherantennaortransmitter.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuantto

Part15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterference

inaresidentialinstallation.Thisequipmentgeneratesusesandcanradiateradiofrequencyenergyand,ifnot

installedandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.

However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoes

causeharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipment

offandon,theuserisencouragedtotrytocorrecttheinterferencebyoneofthefollowingmeasures:

-Reorientorrelocatethereceivingantenna.

-Increasetheseparationbetweentheequipmentandreceiver.

-Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.