heimvision HM203 User manual

Brand: heimvision

Model: HM203

Type: User manual

The heimvision HM203 smart Wi-Fi camera offers a wide range of features to enhance your home security and provide remote monitoring capabilities. With its high-definition recording, pan and tilt control, and two-way audio, you can keep an eye on your property and communicate with visitors or family members from anywhere using the YCC365 Plus app on your mobile device. The camera also supports motion detection, sending notifications and recording video clips to a microSD card or optional cloud storage when movement is detected.

V1.01

HDSmartWi-FiCamera

HM203

UserManual

PleasereadallinstructionscarefullybeforeusingthisproductandkeepthisUserManualasa

referenceforfutureuse.Thisusermanualwillbeupdatedregularlyduetoproductupgradeorother

reasons.HeimVisionreservestherighttochangethecontentswithoutnotice.

ProductOverviewandMainFeatures..........................01

DownloadtheAppintoYourMobileDevice..................01

AccountRegistrationandLogin...................................................................02

ConnectingtheCameratoYourMobileDevice............02

   1.Connecting by Scanning the QR Code.....................................................02

2.ConnectingbytheLANCable....................................................................04

3.ConnectingbyAPHotspot........................................................................05

   *Off-line Direct AP Connection.................................................................07

FunctionsIntroduction...............................................09

1.Pan&TiltControlandPreset...................................................................09

2.VideoPlayback........................................................................................10

3.VideoCut（ OnlyAvailableintheCamerawithCloudService）....................11

4.Messages（ OnlyAvailableintheCamerawithCloudService）.................12

5.ThemicroSDCard...................................................................................12

6.OptionalCloudService............................................................................13

7.OtherFunctionsIntroduction..................................................................14

HowtoWatchtheVideosontheComputer..................16

TroubleshootingGuide...............................................16

ProductOverviewandMainFeatures

DownloadtheAppintoYourMobileDevice

ForAndroid

ForiOS

Option1:SearchanddownloadYCC365PlusfromAppStoreorGooglePlay;

Option2:ScantheQRcodebelowtodownload.

CloudStorage

iOSSupported

MicroSDCardStorage

IR-CUT

HighDeﬁnitionRecording

AndroidSupported

InfraredNightVision

RemoteSwitch

Two-wayAudio

P2PService

AudibleAlarm

RemoteMonitor

Pan&Tilt

ScheduledRecording

WirelessConnection

MotionDetection

NightVision

IRLED

Lens

Speaker

Reset

microSDcard

LAN

Microphone

PowerInput

AccountRegistrationandLogin

Note:LoginwithmobilephonenumberisonlyapplicabletoVietnam.

Hi,

You are welcome

Email address

Password

Local login

Email address

Password

Confirmation password

Password

The password length is 6-26 digits,

consisting of uppercase letters, lowercase

letters and numerals

PleaseregisteranaccountwithavalidemailaddressatyourfirstuseofthisApp,thenlogin.

ConnectingtheCameratoYourMobileDevice

⑶Forastablenetworkconnection,pleasemakesurethecameraandthemobiledevicearecloseto

therouter.

IMPORTANT:

⑴Forallconnectingoptions,youwillhear"PleaseconfigurecamerabyscanningcodeorAPhotspot"

afterthecameraispoweredon.UsethepintopressandholdtheResetbuttonfor5-6storesetthe

cameraifnovoiceprompts.Youwillhear"ResetSuccess"atasuccessfulreset;

⑵Thiscameraonlysupports2.4GHzWi-Fi;

1.ConnectingbyScanningtheQRCode

Step1:ConnectthemobiledevicetoyourWi-Fi,thenlogintoYCC365Plus.Clickintheupperright

corner,selecttheIntelligentcameraandDeviceaddingbyscanningthecode;

GUIDE

YCC365 Plus

The starter guide video

Add the device

Intelligent camera

Smart annunciator

Add the device

Device adding by scanning

the code

Pair with Wi-Fi by scanning QR code

on the mobile phone

Addition by connecting to

network cable

Only applicable for the device with the

network cable socket

Addition of AP hotspot

Pair with Wi-Fi by connection with AP

hotspot of the device

Tip:ClickNetworkTesting intheupperrightcornerofConnecttoWi-Fiinterfacetocheckthestatus

ofyourWi-Ficonnection.

Step2:TickIfyouhavefinishedtheabovesteps,clickConnecttotheNetwork,thenclickConnect

tothenetwork.SelecttheWi-Fiyourmobiledeviceisconnected,enterthecorrectpassword

andclickNext tocontinue;

Add the device

3. Place the device as close to the router as

possible, and thus reduce the obstacle between

the router and the camera

If you have finished the above steps, click Connect

to the Network

Connect to the Network

1/3

Network testing

Switch the network

Input Wi-Fi name

Input Wi-Fi password

5GHz wireless network is not supported

What requirements does the device have on Wi-Fi>

Exit

Network testing results:Normal

Network information

Wi-Fi frequency range

Wi-Fi quality

Server status

2.4G

Good

Network-induced

delay is 327ms

Network stability is

Good

Connection

success

Test results

Your network is normal

The network is normal

Finish

Connect to Wi-Fi

Step3:AligntheQRcodeonyourmobiledevicewiththecameralensandkeepadistanceof4-8inches;

Step4:Click toconnecttotheInternetafter2beepsfromthecamera.DuringIheardthe"beep"voice

theprocess,youwillhear"PleasewaitforWi-Ficonnecting "and"PleasewaitforInternet

connecting".Whenyouhear "Internetconnected,welcometousecloudcamera",thecamerais

connectedsuccessfully.

2/3

Align the QR code the camera lens

10~20cm

No voice is heard?

I heard the "beep" voice

2/3

The camera is connecting the the network

The connection will take about 1-2 minutes. Wait a moment

16%

The router and mobile phone shall be as close to the device as

possible

3/3

Addition is successful

Device name

Click to input the device name or choose the following name

Bedroom Living room

Second bedroom Entrance

Office Meeting Room

Start to experience

2. Connecting by the LAN Cable

)

Youwillhear"Pleasewaitforwiredconnection.PleasewaitforInternetconnecting.Pleasechoose

wiredconnectiontoaddcamera"afterthecameraisconnectedtotheLANcableandpoweredon.

PressandholdtheResetbuttonfor5-6storesetthecameraifnovoiceprompts.Youwillhear"Reset

Success"atasuccessfulreset;

GUIDE

YCC365 Plus

The starter guide video

Add the device

Intelligent camera

Smart annunciator

Add the device

Device adding by scanning the

code

Pair with Wi-Fi by scanning QR code on

the mobile phone

Addition by connecting to

network cable

Only applicable for the device with the

network cable socket

Addition of AP hotspot

Pair with Wi-Fi by connection with AP

hotspot of the device

Step1:LogintotheYCC365Plus.Clicktheintheupperrightcorner,selecttheIntelligentcamera

andAdditionbyconnectingtonetworkcable;

Step2:TickIfyouhavefinishedtheabovesteps,clickNext,thenclickNexttoentertheinterfaceof

Configurethecamera.ScantheQRcodeonthebottomofthecameraandwaitforamoment.

Whenyouhear"Internetconnected,welcometousecloudcamera",thecameraisconnectedto

theAppsuccessfully.

Device conﬁguration

3. keep pressing "SET'' or "RESE T" key, for at

least 5 seconds

If you have ﬁnished the a bove step s, click Ne xt

Conﬁgure the camera

Keep the QR code of t he device body in the frame

for scanning

3/3

Addition is successful

Device name

Click to input the device name or choose the following name

Bedroom Living room

Second bedroom Entrance

Office Meeting Room

Start to experience

Tip:AfterthecameraisconnectedtotheAppwiththeLANCable,youcanswitchtoWi-Ficonnection

forflexibleplacement.GototheinterfaceofSettingandselecttheWi-Finetworktosetup.After

successfullyconnectedtotheselectedWi-Fi,unplugtheLANcableandrebootthecamera.



3.ConnectingbyAPHotspot

Step1:ConnectthemobiledevicetoyourWi-Fi,thenlogintoYCC365Plus.Clickintheupperright

corner,selectIntelligentcamera andAdditionofAPhotspot;

Step2:TickIfyouhavefinishedtheabovesteps,clickNext,thenclickNext toentertheNetwork

configurationinterface;

Step3:ClickGotoSettingtoenterthenetworksettinginterfaceofthemobiledevice,thenconnectto

theCLOUDCAM_XXXXWi-Fi;

Step4:Taptogetbackto YCC365PlustoenterNetwork configurationinterface,thenclickNextto 

continue;

GUIDE

YCC365 Plus

The starter guide video

Add the device

Intelligent camera

Smart annunciator

Add the device

Device adding by scanning the

code

Pair with Wi-Fi by scanning QR code on

the mobile phone

Addition by connecting to

network cable

Only applicable for the device with the

network cable socket

Addition of AP hotspot

Pair with Wi-Fi by connection with AP

hotspot of the device

Network configuration

Device configuration

2. Keep pressing "SET" or "RESET" key, for at

least 5 seconds

If you have finished the above steps, click Next

1/3

The device will start Wi-Fi with " "CLOUDCAM_XXXX

field. Click the button in the lower part to the setting

interface for connecting to this Wi-Fi

How to connect the device>

Go to Setting

WLAN

Off

AVAILABLE NETWORKS

HeimVision

Enhanced Internet experience

Connected

CLOUDCAM_146b9c7cbe76

Saved

CLOUDCAM_146b9c7cbe76

Signal strength

Encryption Type

Excellent

None

CONNECT

FORGET

CANCEL

Tip：Therewillbeapop-upwindowiftheCLOUDCAM_XXXX Wi-Ficonnectionisfailed.ClickConfirm

toconnecttheWi-Fiagain.

Step5:SelecttheWi-Fiyourmobiledeviceisconnected,enterthecorrectpassword,thenclickNext.

ThecamerawillconnecttotheInternetafter2beepsfromthecamera.Duringtheprocess,you

willhear"PleasewaitforWi-Ficonnecting"and "PleasewaitforInternetconnecting".Whenyou

hear"Internetconnected,welcometousecloudcamera",thecameraisconnectedtoWi-Fi

successfully.

Network configuration

1/3

Set the Wi-Fi that has been connected with this device

How to connect the device>

WLAN

Off

AVAILABLE NETWORKS

HeimVision

Enhanced Internet experience

Connected

CLOUDCAM_146b9c7cbe76

Saved,encrypted

2/3

The camera is connecting the the network

The connection will take about 1-2 minutes. Wait a moment

16%

The router and mobile phone shall be as close to the device as

possible

3/3

Addition is successful

Device name

Click to input the device name or choose the following name

Bedroom Living room

Second bedroom Entrance

Office Meeting Room

Start to experience

2/3

Connect to Wi-Fi

Choose Wi-Fi to be connected, and input Wi-Fi

password

HeimVision

Cannot find Wi-Fi to be connected?

Input Wi-Fi password

The device does not support 5G network

Scan WLAN Di rect Confi gure More

Network configuration

1/3

How to connect the device>

Confirm

Go to the setting page to start the Wi-Fi

function of the mobile device

Start the device Wi-Fi

In Wi-Fi list, choose and connect to

"CLOUDCAM_XXXX" network

Choose Wi-Fi for the device

Return to YCC365 Plus APP

CLOUDCAM_XXXX

Note:Additionbyconnectingtonetworkcableisnotsupportedcurrently.

*Off-lineDirectAPConnection

ConnectyourmobiledevicetotheWi-Fiofthecameratowatchthevideosorsetupthecamerawhen

thereisnonetworkconnection.However,yourmobiledevicemustbelocatedwithintherangeofthe

camera'sWi-Fisignal.

Step1:UsethepintopressandholdtheResetbuttonfor2s,thecamerawillberebooted.Youwill

hear"EnterdirectAPaccessmodeafterreboot".Therewillbenomorevoicepromptsafter

rebooting;

Step2:EnterthelogininterfaceoftheAppandclickLocalLoginortheicontoentertheTool

interface，thentapAPnetworkeddevicepreviewtocontinue.

Hi,

You are welcome

Email address

Password

Tool

AP networked device preview

Step3:ClickNext.Therewillbeapop-upwindowandclickConfirmtoentertheNetwork setting

interfaceoftheApp.ClickGotoSettingtoenterthenetworksettinginterfaceofthe

mobiledevice;

Network setting

1/3

How to connect the device>

Go to Setting

Confirm

Go to the setting page to start the Wi-Fi

function of the mobile device

Start the device Wi-Fi

In Wi-Fi list, choose and connect to

"CLOUDCAM_XXXX" network

Choose Wi-Fi for the device

Return to YCC365 Plus APP

CLOUDCAM_XXXX

Network setting

1/3

The device will start Wi-Fi with" "CLOUDCAM_XXXX

field.Click the button in the lower part to the setting

interface for connecting to this Wi-Fi

How to connect the device>

Go to Setting

AP networking device p...

Check the video by using the networking preview tool of

AP hot points of the device.Before the use,ensure that

the mobile phone has been connected with the device

supporting AP mode

2. Keep pressing "SET" or "RESET" key, for at

least 5 seconds

Hi,

You are welcome

Email address

Password

Local login

AP networked device preview

Mac:xxxxS_146b9cbe76

IP:192. 168. 200.1

Port:8888

Step4:ConnecttotheCLOUDCAM_XXXXWi-Fi.Afterconnected,taptogetbacktoYCC365Plusto

entertheNetworksettinginterface,thenclickNexttocontinue;

Step5:Ifthescanningissuccessful,theAppwilldisplaytheinformationofthiscameraintheinterface

ofAPnetworkeddevicepreview.Tapit,entertheaccountnameYCC365andthepassword

0123456afterselectingthecamera,thenclickConfirmtowatchthevideosinthiscamera.

Note:

AllthecommunicationswillbedisconnectedfromthenetworkandsomefunctionsofYCC365Plus

arenotavailablewhenyourmobiledeviceisconnectingtothecamera'sWi-Fi.

WLAN

Off

AVAILABLE NETWORKS

HeimVision

Enhanced Internet experience

Connected

CLOUDCAM_146b9c7cbe76

Saved,encrypted

Scan WLAN Direct Configure More

AP networking device p...

Scanning the device in the WiFi network...

AP networked device preview

Mac:xxxxS_146b9cbe76

IP:192. 168. 200.1

Port:8888

YCC365

0123456

Cancel Conﬁrm

Off

CLOUDCAM_146b9c7cbe76

Excellent

None

WLAN

AVAILABLE NETWORKS

HeimVision

Enhanced Internet experience

Connected

CLOUDCAM_146b9c7cbe76

Saved

Signal strength

Encryption Type

CONNECT

FORGET

CANCEL

Network setting

1/3

Set the WiFi that has been connected with this device

How to connect the device>

Go to Setting

My Camera

Device Message Cloud service Mine

YCC365 Plus

FunctionsIntroduction

ClickthepictureofthecamerainthemaininterfaceofYCC365PlustoentertheLIVEinterface.

A.Setting

B.Snapshot

C.FullScreen

D.Pan&TiltReset

E.Preset

F.Pan&TiltControl

G.Holdtotalk

*Clicktoplaythehistoricalvideos

*Clicktorotatethecamerabacktothedefaultfactoryposition

*Clicktopresetthecertainfocalpointsforthiscamera

*Touchtorotatethecamerafollowingyourfingertouch

*Holdtotalk,thenreleasetosendtheaudiotothecamera

*Clicktochangethequalityofimage

1.Pan&TiltControlandPreset

⑴Pan&TiltControl

*TouchintheLIVEinterfacetorotatethecamerafollowingyourfingertouch;

*Double-clickingofthepictureinthelivescreencandigitallyzoominandzoomoutthepicture;

*Rotatethecamerabyslidingthelivescreenwithyourfinger.

My Camera

LIVE | 10:56:49 AM

55.21KB/s

Play the video

Message Quality Sound More

Play the video

B C

D E

Record Cloud Album

My Camera

LIVE | 10:56: 49 AM

My Camera

LIVE | 10:56: 49 AM

Qualit y

Baby Camera

⑵Preset

Clicktopresetthecertainfocalpointsforthiscamera,whichcanbeadded,calledanddeleted;

*AddaPreset:theclicktoaddapreset,enterthename,thenclickSave;

*CallaPreset:thecamerawilldirectlyrotatetothepresetfocalpointbyclickingthethumbnail.

2.VideoPlayback

Clicktoenterthevideoplaybackinterface.Itwillreplaythehistoricalvideosinthe

CloudServiceofthecamerabydefault.

*Darkblueinthetimelinemeansthevideosrecordedwhenthecameradetectsthesound,motion

andsoon,whilethelightbluemeansthenormalvideos;

*Clickthetoreplaythevideorecordedontheselecteddate;

*Clickthetocontroltheplaybackspeed,amongwhichisslowmotion,isnormal

speed,whileandarefastforward.

Sound More

LIVE | 10: 56:49 AM

Play the video

My Camera

55.21KB/s

Message Quality

Add the preset...

Input the name of the preset...

Cancel Save

Sound More

LIVE | 10: 56:49 AM

Play the video

My Camera

55.21KB/s

Message Quality

Add the preset...

Baby

Sound More

LIVE | 10: 56:49 AM

Play the video

My Camera

55.21KB/s

Message Quality

Add the preset...

Tip：

Duetothenetworkenvironment,therotationofthecameramaynotbesmoothandthestreamofthe

livevideomaylag.

Play the video

X1.0

X0.5

X1.0

X2.0 X4.0

Tip:

*EntertheinterfaceofSetting,clickPlayVideosFrom,thenselectMemorycardtowatchthevideosin

themicroSDcard;

*ColorsinthetimelineofthevideosinthemicroSDcardarethesame;

*FastforwardandSlowmotionarenotsupportedwhenplayingthevideosfrommicroSDcard.

3.VideoCu（t OnlyAvailableintheCamerawithCloudService）

Clicktoenterthevideoplaybackinterface.

Step1:Dragthetimeline,stoptothestartingtimeofthevideo,thenclick;

Step2:Slidetheorangebarleftwardandrightward,orsetuptheStarttimeandVideodurationtocut

thevideo;

Step3:EnterthenameandclickSavetocloud.

Cancel Done

11- 18 Sun

11- 19 Mon

11- 20 Tue

11- 21 Wed

Play back | 11/21/18 10: 56: 49 AM

live

Live play

My Camera

55.21KB/s

Sound R ecord

Play back | 11/21/18 10: 56: 49 AM

live

Live play

X1.0

08:50 AM 09:00 AM 09:10 AM 09:20 AM 09:30 AM 09:40 AM

My Camera

55.21KB/s

Messa ge Cloud Al bum

Clip

Sound R ecord

Play back | 11/21/18 10: 56: 49 AM

live

Live play

X1.0

08:50 AM 09:00 AM 09:10 AM 09:20 AM 09:30 AM 09:40 AM

My Camera

55.21KB/s

Messa ge Cloud Al bum

Clip

Play the video

10:11 AM 10:12 AM 10: 13 AM 10:14 AM 10:15 AM 10:16 AM

Start time

Video duration

2018-11-21 10:13:17

00:13

Cancel

Play back | 11/21/18 10: 56: 49 AM

My Camera

55.21KB/s

10:11 AM 10:12 AM 10: 13 AM 10:14 AM 10:15 AM 10:16 AM

Start time

Video duration

2018-11-21 10:13:17

00:13

Cancel Save to cloud album

Play back | 11/21/18 10: 56: 49 AM

My Camera

55.21KB/s

20180926-102651

Save to cloud...

Delete

Cancel Save to cloud...

Delete

PlayVideosFrom

Cloud

Memorycard

Tip:

ThecutvideoissavedtotheCloudAlbumbydefault.YoucanentertheCloudAlbumforwatching

andrenaming,forsharingonFacebook,Twitter,YouTube,etc.,andfordownloadingtothemobile

device.

4.Messages（ OnlyAvailableintheCamerawithCloudService）

Clicktowatchallthevideosrecordedwhenthecameradetectsthesound,motionandsoon.

*Filterthevideosbydifferentcameras,messagetypesanddates;

*Clickthethumbnailtowatchthedetailoftheselectedvideo;

*Click,thenselectthevideotodelete.

Note:

Thedurationofvideosisthesameastherecordtimeoftheselectedcloudservicepackage,andthe

videosareautomaticallydeletedwhenthecloudserviceexpires.Thevideowilllooptorecordand

theformervideowillbeautomaticallycoveredbythenewvideo.

Mycamera

All messages 11- 21

11:41:14 11:38:32

11:34:51

11:08:10

11:07:42

11:07:08

11:04:33 11:03:03

Details

00:00:02 00:00:18

Save Speed multiplier

x1.0

2018/11/21 11:38:33

Messages

Mycamera

11:41:14

11:34:51

11:07:42

11:04:33

All messages 11- 21

11:38:32

11:08:10

11:07:08

11:03:03

Messages

5.ThemicroSDCard

Important:

InstallthemicroSDcardintothecamera,thenpoweronthecamerawhenusingthemicroSDcard;or

rebootthecameraafterinstallingthemicroSDcard.

*ThiscameracansupportthemicroSDcardupto128G;

*GotoSetting>Devicestorage>Memorycardmanagement:

**tocheckthemicroSDcardstatus;

**tochecktheremainingapacityofthemicroSDcard;

**toformatthemicroSDcard(itisrecommendedtoformatbeforeusingthemicroSDcard);

**tosetthememorycardrecordingmodesthemicroSDcard.SelectingNotRecordingmeansthat

thecamerawillnotsaveanyvideo,selectingEventrecordingmeansthatthecamerawillrecord

videoswhendetectinganysound,motionetc.,andselectingAll-dayrecordingmeansthatthe

camerawillalwaysrecordthevideo.

*microSDcardisaconsumable.GettingamicroSDcardwithbrands,suchasKingstonandSanDisk,is

recommended.

Cloud Recording Services

VIP

My Camera

Pay by activation code

No service at present

Cloud

storage

Safety

enciphering

Alarm

playback

Conwenient

check

Record Time

Gift parcel for the starter,for experience with Freel

3days 7days 15days

30days

Recording method

Continuous Recording

Record 24 hours a day

Service time length

$0/month

Immediately receive

Cloud Recording Services

VIP

My Camera

Pay by activation code

Cloud

storage

Safety

enciphering

Alarm

playback

Conwenient

check

Record Time

7days 15days 30days

Recording method

Continuous Recording

Record 24 hours a day

Service time length

$4.99/month

Immediately receive

3 days continuous recordi...

Trial expires on 2018/10/27

Alarm Recording

Record video when an abnormality

is detected

$49/year

$59/year

Works with Alexa

Save $10

* Control this device with your voice through select

Alexa devices

Cloud Recording Services

VIP

My Camera

Cloud

storage

Record Time

Continuous Recording

Record 24 hours a day

7days

Recording method

3 days continuous recordi...

Trial expires on 2018/10/27

Alarm Recording

Record video when an abnormality

is detected

Cancel

Please select payment method

PayPal payment

Credit-card payment

Pay by activation code

Safety

enciphering

Alarm

playback

Conwenient

check

15days 30days

Payment

Cloud storage management

My cloud packages

Delete the cloud storage vid...

Memory card management

SD card status

Memory card capacity

Used 6.78GB,remained 0.41GB

Memory card recording mode

Format the SD card

Expired

Available

All-day record...

Devicestorage

Cloud storage management

My cloud packages

Delete the cloud storage vid...

3 Day All-da...

Memory card management

SD card status

Failed to detect the SD card

Make sure to insert a SD card or reinsert the SD card

Devicestorage

6.OptionalCloudService

SelectCloudServiceinthemaininterfaceorgotoSetting>Devicestorage>Cloudstoragemanagement

tochecksubscriptionpackages.

*Weoffer30-dayfreecloudserviceandcansavethevideorecordedforthelatest3days(looptorecord);

*ThecamerawithacloudservicepackagethatispaidyearlycanbeupgradedtosupportAlexa;

*PayfortheselectedpackagebyPayPalorcreditcard;

*ThedataintheCloudServiceissafebecauseweareusingAmazon'scloudstorage.

Cloud storage management

My cloud packages

Delete the cloud storage vid...

Memory card management

SD card status

Memory card capacity

Used 6.78GB,remained 0.41GB

Memory card recording mode

Format the SD card

Expired

Available

All-day record...

Devicestorage

Not recording

Event recording

All-day recording

Cancel

7.OtherFunctionsIntroduction

NotificationSettings

Important:

Forreceivingthereal-timealertnotifications,pleaseswitchonalltheoptions:Motiondetection,

Sounddetection,ReceiveappnotificationandReceiveEmailnotifications.

*ReceiveEmailnotifications：ON

YCC365Pluswillsendthealertnotificationstoyouremail(onlyavailableinthecamerawithcloudservice).

*Receiveappnotifications:ON

YCC365Pluswillpushthealertnotificationstothenotificationbarofyourmobiledevice;

*Stopnotificationtime：

Youwillnotreceivealertnotificationsfromthecamerawithinacertaintimeafteraddingschedule(s)；

PushNotificationSettings

*Receivenotification

Youcanselecttoreceiveallnotificationsorjustreceiveasummary.IfselectReceivesummary,you

cansetuptheintervaltimeforreceivingthealertnotificationswiththesametype;

Motiondetection:ON

Thecamerawillrecordthevideoswhendetectsthemovingobjects,thenYCC365Pluswillpushthe

alertnotificationtothenotificationbarofyourmobiledevice;

Sounddetection:ON

Thecamerawillrecordthevideoswhendetectsthesoundlikethebaby'scrying,thenYCC365Plus

willpushthealertnotificationtothenotificationbarofyourmobiledevice;

EntertheinterfaceofSettingtocheckotherfunctionsbyclickingtheinthemaininterfaceof

YCC365PlusortheintheLIVEinterface.

Push notiﬁcation settin...

Notiﬁcation settings

Receive notiﬁcation

Stop notiﬁcation time

Receive summary

Others

Receive app notiﬁcations

Receive Email notiﬁcations

Reboot device

Remove Device

Notiﬁcation settings

Storage settings

Network setting

Motion detection

Sound detection

Push notiﬁcation settings

Device storage

Play Videos From

Cloud

Change Wi-Fi network

HeimVision

Stop notiﬁcation time

Your device will not send push notiﬁcation within the

set time(up to 3 sets of plans)

Add a schedule

Turn oﬀ at

Turn on at

20:00

(next day)07:00

Note：

Sincethecloudservicepackageisboundtotheregisteredaccount,pleasecontactHeimVisionifyou

needtoswitchtoanotheraccount.

Morefunctions

B:switchesonandoffthemicrophoneofthecamera.

Youwillnothearthesoundfromthecameraand

thereisnosoundwhenrecordingthevideoswhen

it'soff;

A:switchesonandoffthecamera;

Setting

Basic

Notiﬁcation settings

Device time zone

Alarm Tone

Image rollover 180°

Intelligent Tracking

Device details

Device name MyCamera

Hawaii

Device oﬀ at

20:00-06:00

Device microphone

Night vision

Automatic

Private share

Motion detection

Sound detection

Push notiﬁcation settings

Reboot device

Remove Device

Storage settings

Network setting

Device storage

Play Videos From

Cloud

Change Wi-Fi network

HeimVision

M:clicksthisbuttonwhenyouarenolongerusingthe

currentcameraorwhenconnectingthiscamerawith

anotherregisteredaccount.

L：rebootsthecameraremotely;

K：YoucanchangetheWi-Fiforthecamerawhenitneeds

toconnectanotherWi-Fi;however,itneedsthatthe

cameracanconnecttobothWi-Fisatthesametime;

G:checksthedeviceID,MacaddressandtheFirmware

versionofthedevice;

H:shareswithyourfamily,thentheycanwatchlive

videos,watchthevideoplaybackorcontrolthePTZ

ofthecameraaccordingtotheselectedfunction(s).

ThesharedaccountshouldregisterYCC365Pluswith

avalidemail.

F:thecamerawillrotatefollowingthemovingobject

whenit'son.Tokeepthecamerastillandtoreduce

thenoise,pleaseswitchoffIntelligentTracking.If

themovingobjectisoutoftherangeofmonitoring,

thecamerawillgetbacktothepositionbeforetracking.

However,thecamerawillnottrackthemovingobject

whenyouareusingPan&TiltControl;

J：thecamerawillnotrecordvideowhendetectsany

soundifyouswitchoffthisbutton;

D：turnsonandofftheIRLEDofthecamera.Youcanalso

setuptoautomaticallyswitchonoroﬀtheIRLEDbased

ontheenvironment.AfterswitchingontheIRLED,the

imagewillbewhiteandblackunlessyouchangethe

setting;whileafterswitchingofftheIRLED,theimage

willbecolorfulunlessyouchangethesetting;



C:thebuilt-inbuzzerwillmakeansirenalertwhen

thecameradetectsthesound,motionandsoon

ifyouswitchonthisbutton;

I：thecamerawillnotrecordvideowhendetectsany

motionifyouswitchoffthisbutton;

E:flipsthepictureofthevideowhenthecameraismounted

undertheroofofthebuildings;

Simultaneouslywatchvideosfrommultiplecameras

Multiplecamerascanbeconnectedtothesameregisteredaccount.Youcanwatchthelivevideoof

multiplecamerasatthesametimethroughthesplitscreenbyclickingtheintheupperright

cornerofthemaininterface.

YCC365PlusandPCcansupport4splitscreenscurrently,whichmeansthatyoucansimultaneously

watchlivevideosfrom4camerasinthesamescreenatmost.Whentherearemorethan4cameras

connectingtothisApp,youcanslidethescreentowatchthelivevideoofeachcamera.

Tip:

Simultaneouslywatchingthelivevideosofmultiplecamerashashigherrequirementsfornetwork

bandwidth,soitmayoccurthevideobufferandlag.

HowtoWatchtheVideosontheComputer

Enteryouremailaddressandloginwithyourpasswordaftervisiting .www.ucloudcam.com

Fordetailedintroductionoffunctions,pleaserefertotheaboveintroductionforYCC365Plus.

TroubleshootingGuide

Q1:HowshouldIdowhenthecamerafailstoconnectduringtheprocess?

Device Message Cloud service Mine

YCC365 Plus

Camera1 Mycamera

Camera3Livingroom 17:18:57

11/20/18

My Camera

*UsethepintopressandholdtheResetbuttonfor5-6storesetthecamerabeforeconnectingthe

camera.Youwillhear"ResetSuccess"atasuccessfulreset;

*Thecameraonlysupports2.4GHzWi-Fi.PleasemakesuretoconnecttothecorrectWi-Fi;

*Youwillheardifferentvoicepromptswhenconnectingthecamera.Pleasetakecorresponding

measuresaccordingtothevoiceprompts.

"PleaseconfigurecamerabyscanningcodeorAPhotspot".Youwillhearthisafterthecamerais

poweredon.Ifnot,usethepintopressandholdtheResetbuttonfor6storesetthecamera,then

tryagain；

"PleasewaitforWi-Ficonnecting".YouwillhearthisafterselectyourWi-Fiaccountandenterthe

password.Ifnot,theWi-Ficonnectionisfailed.Pleasecheckwhetherthelensofthecamerais

blocked,whethertheaccountandpasswordarecorrect；

"PleasewaitforInternetconnecting".Ifyoucannothearthis,itmeansthatthecameracannotget

theIPaddressfromtherouter.Pleasemakesuretherouterworkswellandtrytoreducethe

numberofuserswhocanaccessthecurrentWi-Fi;or,restarttherouterandtryagain;

"Internetconnected,welcometousecloudcamera".Thisvoicepromptmeansthecamerahas

beenconnectedsuccessfully.Ifyoucannothearthisaftertryingmanytimes,pleasecontactus.

Tip:Whenthecameraisclearingcachememoryandrestarting,itwillalsomaketheblankpartsin

thetimelineofthevideo.

Tip:

*RebootthecameraafterinstallinganduninstallingtheSDcard.

*DonotinstalloruninstalltheSDcardwhenpoweringonthecamera,whichmaydamage

thevideosortheSDcard.

Q2:WhatcanIdoifYCC365Plusshows"Uh-oh!Devicedisconnected"?

*Makesurethecameraispoweredonandthenetworkoftherouterworkswell.

Solution1:ClickTroubleShootingonthesamepagetofix.

Solution2:Restartthecamera.Ifthecamerastilldisconnectsaftertherestart,pleaseremovethe

camerafromtheApp,thenconnectitagain.

Q3:HowcanIgetmycameraconnectedtoanotherWi-Fi？

*IfthecurrentWi-FiofthecameraandWi-Fiyouwouldliketoswitchcanbeconnectedatthesame

time,youcanswitchtheWi-FidirectlybyselectingWi-FiNetworkintheinterfaceofSetting.

*IfthecameraisdisconnectedtothecurrentWi-Fi,theAppwillsay"Devicedisconnected".Click

TroubleShootingtoconnecttoanotherWi-Fidirectly.OrremovethecamerafromYCC365Plus,

thenconnectthecameratotheWi-Fiyouwouldliketoswitch.

Q4:Whyarethereblankpartsinthetimelineofthevideo?

*IfyouareusingtheTrialpackageorAlarmRecordingpackageofCloudService,oryouselect

EventRecordinginMemorycardrecordingmode,itwillhaveblankpartsinthetimelineofthe

video.Becausethoseoptionsmakecamerarecordingvideoswhenitdetectsthesound,motionetc..

Q5:IinstalledthemicroSDcard,selectedAll-dayRecordinginMemorycardrecordingmode,butwhy

arethereblankpartsinthetimelineofthevideo?

*MakesureyouselectSDCardinPlayVideosFrom;

*MakesuretheSDcardstatusisNormal;Ifnot,pleaseformattheSDcard.Ifthereareblankpartsin

thetimelineofthevideoafterformatting,pleasechangetoanotherSDcard.

Q6:WhycannotthecamerareadtheSDcard?

*PleasemakesuretheSDcardisnotdamaged.IftheSDcardisdamaged,pleasechangeto

anotherSDcard.

* Whenthequalityofthenetworkispoor,thecameramaynotreadtheSDcard.Youcanchangethe

qualityofthepicturefromHDtoSDintheLIVEinterface.

Q7:WhyisthetimelineofthevideoblankwhenusingSDcardafterthecloudserviceexpires?

*VideosintheCloudServicecan'tbeplayedifthecloudservicepackageexpires.Ifthecamera

hasn'tinstalledtheSDcardbefore,therewouldhavenovideos.

Tip:Whenyouwatchthelivevideoofthecamera,themobiledevicewillnotgetanynotification.

Q8:HowcanIwatchtheSDcardvideosonthemobiledeviceandcomputer?

*Watchonthemobiledevice:IftheSDcardstatusisNormal,changePlayVideosFromtoSDCard.

*Watchonthecomputer:InstalltheSDcardintothecomputer,orcopythevideostothecomputer,

thenwatchthemwiththeplayerthatsupportsMP4format.

Q11:Whycan'tthesharedaccountoperatethecamera?

*Forsecurity,thesharedaccountcan'toperatethecamera.Iftheotheruserwouldliketooperate

thecamera,pleasedirectlyusetheaccountwhichisboundtothecameratologin.

Q12:Whyisthereacircleinthevideoandwhydoesthevideohavebufferswhenwatchingthevideo？

*Thecircleinthevideomeansit'sstillloading,pleasecheckthenetworkconnectionofthecameraand

themobiledevice.YoucanalsochangethequalityofthevideofromHDtoSDforsmootherstreaming.

Q13:Whyisthereimagenoisewhentheenvironmentisdark?

*Thisisanormalphenomenon.However,toimprovetheimagequality,theIRLEDcanbeturnedon

whentheenvironmentisdark;atthesametime,thecoloroftheimagewillbeblackandwhite.

Q14:Whydoesthecameramakenoise?

*Whenthecamerarotates,themotorwillmakeasubtlesound,thentheAppwillrecordthenoise

throughthecamera'smicrophone.ItcanbeeliminatedbyswitchingofftheSoundintheLIVE

interface,orswitchingofftheMicrophoneintheinterfaceofSetting.Inaddition,itwill

occuranechowhenthedistancebetweenthemobiledeviceandthecameraisveryclose.Itcan

beeliminatedbymovingthemobiledeviceawayfromthecamera.Ifthecameramakesanunusual

noisethatcannotbeeliminated,pleasecontactus.

Q15:DoIhavetosubscribetothecloudservicepackagetousethiscamera?

*Youdon'thavetosubscribetothecloudservicepackage.Weoffer30-dayfreecloudservice.You

canusetheSDcardforvideorecordingaftertheexpiration;otherwise,youcanonlywatchthe

real-timevideo.

*Forbetterexperienceandsaferstorage，HeimVisionrecommendsrenewingthefreetrialpackage

afterexpiration.Ifyouhavesubscribedacloudservicepackage,pleaserenewitbeforeexpiration.

Otherwise,pleasegetanSDcardintimetoavoidtheinterruptionofvideorecording;andbackup

theimportantvideosintheCloudServiceintimetoavoidthesituationthatyoucan'twatchthem

afterthecloudserviceexpires.

Q10:HowmanyaccountscanIsharewhenIselectPrivateShare?HowcanIcancelthesharing？

*Thelimitationofnetworkbandwidthandtoomanyusersaccessingthecameraatthesametime

willaffecttheconnectionandthevideoqualityofthecamera.Thecamerawithcloudservice

subscriptionpackagecansharewith10accountsatmost;whilethecamerawithoutcanshare

with3accountsatmost;

*IntheinterfaceofPrivateShare,pressandholdtheaccountyouwanttocancelthesharing,then

click.

Q9:Whycan'tIgetthenotificationsonmyphone？

*MakesureyouallowYCC365PlustosendyounotificationsintheSettingsofyourmobiledevice.

*MakesureyouswitchonalltheoptionsinPushNotificationSettings.

*Makeusethecurrenttimeisnotduringthescheduledtimethatstopsthenotification.

Usually,YCC365Pluswillpushnotificationstoyourmobiledevicewhenthecamerarecords

videosafterdetectingthesoundormotion;however,notifyingbythesoundorthevibration

dependsonthesettingofthemobiledeviceitself.

heimvision HM203 User manual

Brand: heimvision

Model: HM203

Type: User manual

Download PDF

report

heimvision HM203 User manual

heimvision HM203 User manual

Related papers

Other documents