Evertech DVR Operating instructions

Brand: Evertech

Model: DVR

Type: Operating instructions

Evertech DVR offers comprehensive surveillance solutions for homes and businesses. With remote access via the XMeye app, you can monitor your property from anywhere using your smartphone. It supports multiple recording modes, including continuous, motion detection, and scheduled recording. Playback is easy with the intuitive timeline feature. You can back up footage onto a USB drive for safekeeping. The DVR supports various camera types, allowing you to customize your surveillance system.

Please contact our technical support

Mon - Fri, 11:00am - 5:00pm, EST

https://www.evertechusa.com/support/dvr-support.html

For more instructions

visit our support page at:

Important Information .............................................................................. 1

Troubleshooting Tips ................................................................................ 2

How to reset/change DVR Password ........................................................ 3

Remote Access by iphone/android/ipad ................................................... 5

a. How to find QR Code to scan ............................................................... 5

b. How to setup remote view application ................................................. 7

5. How to playback ..................................................................................... 11

6. How to backup the footage .................................................................... 13

7. How to set motion detection recording .................................................. 16

8. How to setup VMS Software for PC ....................................................... 20

Contents

Legal Disclaimer

Regarding to the product with internet access, the use of the product shall

be wholly at your own risk. Our company shall not take any responsibilities

for abnormal operation, privacy leakage or other damages resulting from

cyber attack, hacker attack, virus inspection, or other internet security risks.

However, our company will provide timely technical support if required.

Surveillance laws vary by jurisdiction. Please check all relevant laws in your

jurisdiction before using this product in order to ensure that your use

conforms the applicable law. Our company shall not be liable in the event

that this product is used with illegitimate purposes. In the event of any

conflicts between this manual and the applicable law, the later prevails.

Page 1

Please use only the supplied power supply adapter. Using different

power adapter can damage the product and void the warranty service.

Supplied power adapter must be used only for DVR. Do not try to share

the power with cameras by connecting DVR power adapter to the

cameras.

Do not cover the vents on the side of the DVR, allow some space for

ventilation. Avoid installing device in small cabinets.

Please be aware, that DVR without the hard drive does not record the

footage, you can only watch the live video.

If you are installing the hard drive, please power off the device. This

DVR system works with a 3.5'' SATA Hard Drive.The Hard Drive should

be formatted after it's installed.

Connect the DVR to the monitor to be able to access the the menu and

settings.

Connect the DVR directly to the router, if you are going to use the

remote view feature.

VMS Software for PC monitoring, other instructions and full user

manual can be downloaded from Evertech DVR Support page:

Important Information

https://www.evertechusa.com/support/dvr-support.html

Throubleshooting Tips

1. I connected the cameras, but not seeing any video images on the

camera grid.

If you are not seeing your camera images on the camera grid, it could be either

compatibility (cameras are not compatible with DVR), or your camera power

supply does not work and it needs to be replaced. Please contact our technical

support to check your camera compatibility with DVR.

5. Camera video images are black and white at daytime.

Inadequate light or power may cause the camera to record in black and white. If

the camera is in a dark area and there is not enough light, it may be displaying

in night vision mode. If that's not the case, it may be the camera power supply,

which needs to be replaced.

2. I connected DVR to the monitor with HDMI Cable, but the monitor

shows "no signal" message.

DVR Monitor resolution is set to "1280x1024", if the monitor resolution is lower

than the DVR Display resolution, it will show no signal message. In this case

connect DVR to the monitor using VGA Cable instead of HDMI, power on DVR,

lower DVR display resolution from the menu and connect by HDMI.

3. DVR is rebooting repeatedly.

4. Why the CCTV camera is flickering?

First of all, when you see your camera is flickering, check the camera power

supply. Secondly, If your CCTV camera wires or connection have shorts at

certain points, it can cause flickering of the camera. Carefully observe all wires

and find the damaged area. Immediately repair or splice it correctly because the

damaged part corrodes conveniently. For this purpose, you must ground or

cover the connections with electric tape.

This issue may be caused by insufficient power or a hard drive (HDD) error.

Check that the correct power adapter is in use. It must be 12V DC Power supply

3000mA for 8 and 16 Channels and 12V DC 5000mA for 32 Channels. If

replacing power supply adapter does not resolve the issue, check the hard drive

status Main Menu>Advanced>HDD info. If HDD status shows error, hard drive

probably has failed and must be replaced.

Page 2

How to reset DVR Password

Page 3

By default DVR password is "q12345" and it is remembered on the device.

To log in, only click "OK". If you forget your password, and you are logged

out, please follow these steps:

1. Right click on mouse on main screen,

when you try to access any menu option,

the system will ask you to log in.

2. Click on "Forgot password" link to

reset.

3. To reset the password answer security

questions. First question is "What is last

five digits of your cell phone?" Click in

the first answer field and type in the

answer: "20153"

4. Second question is "What is your

Gmail account?" Click in the second

answer field and type in "1111". To

avoid typo, click on eye icon across

each answer field, to make answers

visible. Double-check the answers and

Click "OK".

5. on this step system will ask you to set

the new password. Click inside the "new"

field, virtual keyboard will appear, type in

new password. Re-enter your new

password in the "confirm" field. We

recommend to click on eye icon to make it

visible and avoid typo. Double check and

click "Next".

6. Password reset will be completed

when "Modify password successfully"

message appears on the screen. Click

"OK".

7. To log in with the new password go back

to "System Login" window, delete the old

password and type your new password

here. To prevent typo, make the password

visible and double-check.

8. Click "Login" to access the system.

Page 4

1. Right Click with the mouse on the

home screen, the context menu will

appear, choose “startup wizard”.

2. Click "Next" to continue.

3. Click "Next" to skip the camera test 4. If you are not logged in, "system login"

window will pop up. Please enter current

password and click "login".

Remote Access by iphone/android/ipad

In order to view your CCTV System remotely with the Smartphone, DVR

needs to be online. Connect the network cable from your router to your

DVR, then Power on the device.

Page 5

QR Code needs to be scanned from XMeye App when adding the

device. Each device QR code is unique and can be found in “Startup

Wizard” menu.

a. How to find QR Code to scan

5. Next step is Time-Language

Configuration, which is set in advance;

Make changes if you need to and Click

“Next”:

6. Test the Network connection, click

“retry” button several times until you

see 3 messages in green color, which

means the DVR is connected to the

network.

7. Next comes the QR Code that will be

scanned with the phone camera when

setting up XMeye App.

8. Click "Next" to continue.

9. Click "Next" to continue. 10. Click "OK" to complete the wizard.

Page 6

Page 7

b. How to setup remote view application

Make sure the network cable is connected to the DVR, complete

startup wizard steps on the device menu and pass the network test.

QR Code for the app can be found in Startup Wizard Menu. (See

Startup Wizard instruction on page 5).

Download XMeye Application from App Store

Step 1. When the installation is

completed, open the application.

Step 2. Do not create an

account, instead click on Local

Page 8

Step 3. To add your device click on “+” in the

right upper corner.

Step 4. Fill out the following fields as shown on

below image.

Page 9

Step 5. Click on your device from

device list.

Step 6. All Camera titles will show up.

Click on "CAM01"

Page 10

Step 7. You can switch between

different camera grid view. Click on 4

to view 4 camera grid.

Step 8. Swipe to the left to view

next 4 camera grid.

Page 11

To access playback settings in the menu, right click with the mouse on

the main screen and choose “Playback” from the menu.

If you are not logged in, the device might ask you to enter the password

and login to access playback menu.

Choose "Common Playback" to play footage for one selected camera,

or "Sync Playback" to play four cameras at once.

Choose one channel (common) or four channels (Sync), select date on

the calendar and click OK button and click Start Playback.

How to Playback

Page 12

When playback starts, the green timeline appears at the bottom of the

window.

Green color on the timeline indicates the recording. By default timeline

will show all 24 hours. In order to focus at certain time, it can be

switched to 2hr / 1hr / 30min view by clicking on the icons at the

bottom right corner of the window. You can change playback start time

by double clicking on the certain time on the green line. It also have fast

forward and slow playback buttons.

Page 13

Connect USB flash drive to USB port of the DVR.

Access Main Menu (right click with mouse on home screen, choose

main menu)

3. If you are not logged in, the device might ask you to enter the

password and login to access the menu. Click on System > Backup

How to Back up the footage on USB flash drive

Page 14

4. If you have connected USB flash drive, it should appear in “Backup”.

In case it doesn’t show, please click “detect”. Select USB Disk and Click

Backup:

5. In Backup window, choose “Channel”, “Start time” and “end time”.

Click “Add”. You are able to add more than one footage in this list. Once

you add all the footage you need, please select them all.

Page 15

6. Choose Backup format: H26X, AVI or MP4. We recommend to choose

MP4 and click “Start”, the process may take few minutes depending on

video footage capacity, once it’s completed, the message “Backup

Finished” will pop up on the screen.

7. You can playback the downloaded MP4 video with VLC player or

Windows Media Player.

You might need to download extra codecs for Media Player.

Page 16

DVR Records continuously by default and when hard drive is full, it will

overwrite on the old footage. To set only motion recording, there are two

menu settings that need to be adjusted: Record configurations and

Motion detection settings.

1. First step is adjusting record configurations. Right Click with mouse

on home screen and select "Main Menu". Click on Record Conf.

How to set motion detection recording

Page 17

First choose the channel, for which these settings will apply. You can

apply these settings either for All channels or if it is only for specific

channels (ex, 3, 5, 7), the settings will need to adjust for each channel

individually. After selecting the channel, only uncheck the box under

“Regular”, and leave “Detect” and “Alarm” checked as it shows on above

image. Click “OK” to apply new settings.

2. Second step is adjusting motion recording settings. Right Click with

mouse on home screen and select "Main Menu".

Page 18

Click on "Alarm" and "Motion Detect".

First choose the specific channel (or all channels, if settings apply to all

cameras), for which these settings will apply. You can apply it either for

All channels or if it is only for specific channels (ex, 3, 5, 7), the settings

will need to adjust for each channel individually. After selecting the

channel, check “enable” box to enable motion detection. Make sure

under “Record channel” only that specific channel is selected

(highlighted in white). Click OK to apply. See below image:

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Evertech DVR Operating instructions

Evertech DVR Operating instructions

Evertech DVR Operating instructions

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