Panasonic KXHNK102 Operating instructions

User’s Guide

Text entity: en_us

Model No.

Conditions listed below.

en-US2

"my-conditions" listed below.

base_only

hns_103

ü

hns_104

ü

hns_105

ü

hnp_100

ü

hnk_101

ü

hnk_102

ü

hns_107

ü

hnl_100

hns_thermo

ü

delete_all

eng_vary

ü

for_cx

for_eg

family_care

on_hold

hns_smoke

Welcome to the Panasonic Home

Network System!

Overview .............................................................4

Monitoring ...........................................................5

Peace of mind .....................................................6

Convenience .......................................................7

Damage protection .............................................8

Communication ...................................................9

Overview ...........................................................10

Hub (KX-HNB600) ............................................13

Indoor Camera (KX-HNC200, KX-HNC210) .....14

Outdoor Camera (KX-HNC600) ........................15

Window/Door Sensor (KX-HNS101) .................16

Motion Sensor (KX-HNS102) ............................17

Water Leak Sensor (KX-HNS103) ....................18

Glass Break Sensor (KX-HNS104) ...................19

Indoor Siren (KX-HNS105) ...............................20

Garage Door Sensor (KX-HNS107) ..................21

Smart Plug (KX-HNA101) .................................22

Access Keypad (KX-HNK101) ..........................23

Keychain Remote (KX-HNK102) ......................24

Backup Battery (KX-HNP100) ..........................25

Digital Cordless Handset (KX-HNH100) ...........26

Thermostat integration ......................................27

System setup

Usage examples

Using the app

App basics (overview) .......................................36

Using the home screen .....................................37

Displaying the options menu .............................39

Using the shortcuts menu .................................39

Accessing from multiple mobile devices ...........40

Exiting and logging out .....................................41

Using multiple hubs (overview) .........................41

Registering your mobile device to additional

hubs ..................................................................42

Confirming the currently selected hub ..............42

Switching between available hubs ....................43

Changing the name of a hub ............................43

Confirming system status (overview) ................44

Status notifications ............................................44

Confirming status in the [Home Network] app home

screen ...............................................................46

Device LED indicators ......................................46

Alarm system features (overview) ....................51

Triggering the alarm system .............................51

Arming and disarming the alarm system ..........52

Alarm system settings .......................................53

Alert by phone call ............................................54

Alarm system PIN .............................................56

Smart control features (overview) .....................56

Creating smart control scenarios ......................57

Turning smart control scenarios on and off ......60

Editing smart control scenarios .........................60

Erasing smart control scenarios .......................60

Sensor features (overview) ...............................61

Viewing sensor status .......................................62

Viewing sensor history ......................................63

Differences between window sensors and door

sensors .............................................................64

Sensor settings .................................................64

Thermostat features (overview) ........................65

Registering your thermostats ............................66

Deregistering your thermostats .........................66

Using the app to control your thermostats ........66

Using the alarm system’s arm mode to change

thermostat settings ...........................................67

Camera features (overview) .............................67

Viewing the camera list .....................................67

Viewing live camera images .............................67

Recording camera images (manual

recording) ..........................................................69

Taking snapshots ..............................................69

Talking to the camera .......................................69

Playing a lullaby (indoor cameras only) ............70

Viewing the recording list ..................................70

Playing back recordings ....................................71

Erasing recordings ............................................71

Temperature alert (indoor cameras only) .........72

Sound alert (indoor cameras only) ....................73

Camera settings ................................................73

Information about SD cards ..............................76

Backup battery features (overview) ..................77

Configuring power outage notifications .............77

Assigning a device to a backup battery ............78

Keychain remote features (overview) ...............78

Configuring the smart button ............................78

Smart plug features (overview) .........................79

Turning smart plugs on and off .........................79

Confirming smart plug status ............................80

Viewing smart plug history ................................80

Viewing smart plug energy consumption ..........81

Phone features (overview) ................................81

Making calls ......................................................82

Other features available during landline calls ...82

Answering landline calls ...................................83

Using cordless handsets ...................................84

Call logs ............................................................85

Phonebook features ..........................................86

Copying contacts to the hub .............................86

Blocking incoming calls .....................................87

Sound settings ..................................................89

App behavior settings .......................................89

2

Table of Contents

Voicemail settings .............................................90

First ring setting (certain models only) ..............90

Hub PIN setting (certain models only) ..............90

Landline settings ...............................................91

Phone numbers with country codes ..................92

Region setting (certain models only) ................93

Caller ID support ...............................................93

Voicemail support .............................................93

Answering system features (overview) .............94

Turning the answering system on and off .........95

Playing your messages .....................................95

Erasing all messages ........................................96

Greeting message ............................................96

Remote operation features (overview) ..............97

New message alert ...........................................97

Standard remote access ...................................99

Remote commands ...........................................99

Answering system settings .............................101

System expansion (overview) .........................102

Registering devices ........................................103

Deregistering devices .....................................103

Device profiles (overview) ...............................103

Device profiles for cameras ............................103

Device profiles for window sensors and door

sensors ...........................................................104

Device profiles for motion sensors ..................104

Device profiles for smart plugs .......................104

Device profiles for sirens ................................104

Device profiles for glass break sensors ..........105

Device profiles for water leak sensors ............106

Device profiles for garage door sensors .........106

Device profiles for keychain remotes ..............106

Device profiles for keypads .............................106

Device profiles for backup batteries ................107

Device profiles for thermostats .......................107

Device signal strength ....................................108

Notification settings .........................................108

General settings ..............................................110

Login password ...............................................111

Quick access ..................................................111

Hub firmware ..................................................112

Network features .............................................112

Setting the hub’s Wi-Fi settings again ............113

Storing your security service account number

(certain models only) ......................................114

Reducing battery consumption (iPhone, iPad

only) ................................................................114

Deregistering your mobile device from the

hub ..................................................................114

Resetting the hub’s settings ............................115

Copyright information ......................................116

Open source software information ..................116

Software information .......................................116

Troubleshooting

About this document

3

Table of Contents

Overview

The Panasonic Home Network System is a wireless network of powerful devices that help you monitor,

control, and manage your home. Its easy-to-use app allows you to stay in charge even when away from

home.

4

Welcome to the Panasonic Home Network System!

Monitoring

You can use your smartphone or tablet to watch live images from your cameras, even when away from

home. You can even talk to and listen to your cameras.

Select an item to learn more.

5

Welcome to the Panasonic Home Network System!

Peace of mind

You can use a variety of sensors, including motion sensors, window sensors, door sensors, and the

sensor features built in to cameras, to trigger camera recording features, call a pre-programmed phone

number when the alarm system is triggered, sound a siren, or send a notification to your smartphone or

tablet.

Additionally, backup batteries can supply power to your devices in the event of a power failure.

Select an item to learn more.

6

Welcome to the Panasonic Home Network System!

Convenience

You can use your smartphone or tablet to turn on lights or other appliances that are connected to your

smart plugs.

*1

By installing keypads near frequently used entrances, you can arm and disarm the system easily on your

way out or as soon as you walk in the door.

Additionally, keychain remotes allow you to quickly arm and disarm the system with a simple press of a

button, with no screen locks or passwords to slow you down.

You can even integrate a compatible Honeywell thermostat with the system.

Select an item to learn more.

*1 Smart plug appearance varies by region.

7

Welcome to the Panasonic Home Network System!

Damage protection

You can use water leak sensors to notify your smartphone or tablet when water is detected.

Select an item to learn more.

8

Welcome to the Panasonic Home Network System!

Communication

You can use your smartphone, tablet, or a cordless handset to make and receive phone calls using your

landline while at home.

Select an item to learn more.

9

Welcome to the Panasonic Home Network System!

Overview

The Home Network System can be expanded to suit your needs. You can choose a pre-configured

bundle, add individual devices to an existing bundle, or build your own system by selecting the desired

devices.

Panasonic Home Network System device lineup

The maximum number of devices for each device type are listed below.

Note:

R Availability and release dates of devices and bundles may vary by region.

R Device appearance may vary by region.

Hub

KX-HNB600

1

Indoor Camera

KX-HNC200

KX-HNC210

4

Outdoor Camera

KX-HNC600

10

Welcome to the Panasonic Home Network System!

Window/Door Sensor

KX-HNS101

50

Motion Sensor

KX-HNS102

Water Leak Sensor

KX-HNS103

Glass Break Sensor

KX-HNS104

Indoor Siren

KX-HNS105

Garage Door Sensor

KX-HNS107

Smart Plug

KX-HNA101

Access Keypad

KX-HNK101

Keychain Remote

KX-HNK102

Backup Battery

KX-HNP100

Digital Cordless Handset

KX-HNH100

6

11

Welcome to the Panasonic Home Network System!

Third-party device integration

Compatible Honeywell thermostats

Current list as of March, 2016.

– RTH9590WF

– RTH9580WF

– RTH8580WF

– RTH6580WF

– Wi-Fi 9000

– VisionPRO Wi-Fi

– FocusPRO Wi-Fi

12

Welcome to the Panasonic Home Network System!

Hub (KX-HNB600)

R Joins all system devices together

R Connects to your landline for making and receiving calls

R Supports SD card connection for recording camera video and audio

13

Welcome to the Panasonic Home Network System!

Indoor Camera (KX-HNC200, KX-HNC210)

R Full-color camera with night vision and built-in microphone for live monitoring and recording

R Built-in motion sensor (visual detection), sound sensor, and temperature sensor can be used to trigger

other actions (camera recording, turning on a light, etc.)

R Built-in microphone and speaker for two-way communication

14

Welcome to the Panasonic Home Network System!

Outdoor Camera (KX-HNC600)

R Full-color camera with night vision and built-in microphone for live monitoring and recording

R Built-in motion detection features (image sensor and infrared sensor) can be used to trigger other

actions (camera recording, turning on a light, etc.)

R Built-in microphone and speaker for two-way communication

R Splash-proof design for outdoor installation

15

Welcome to the Panasonic Home Network System!

Window/Door Sensor (KX-HNS101)

R Detects when the corresponding window or door is opened

R Can be used to trigger other actions (camera recording, turning on a light, etc.)

16

Welcome to the Panasonic Home Network System!

Motion Sensor (KX-HNS102)

R Uses an infrared sensor (i.e., heat sensor) to detect motion in the surrounding area

R Can be used to trigger other actions (camera recording, turning on a light, etc.)

17

Welcome to the Panasonic Home Network System!

Water Leak Sensor (KX-HNS103)

R Uses a small probe that can detect water

R Can be used to trigger other actions (camera recording, turning on a light, etc.)

18

Welcome to the Panasonic Home Network System!

Glass Break Sensor (KX-HNS104)

R Uses a microphone that can detect the unique sound frequencies that are produced when glass breaks

R Can be used to trigger other actions (camera recording, turning on a light, etc.)

19

Welcome to the Panasonic Home Network System!

Indoor Siren (KX-HNS105)

R Uses a loudspeaker and strobe light to alert you when the alarm system is triggered

R You can enable and disable the loudspeaker and strobe light for each siren

20

Welcome to the Panasonic Home Network System!

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Panasonic KXHNK102 Operating instructions

Panasonic KXHNK102 Operating instructions

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