Image Vault PRO COMMAND User manual

1 Image Vault

®

PRO Command

Image Vault, LLC

101 Security Parkway — New Albany IN 47150-0559

Ph 888.462.4382 — Fax 812.296.0038

www.image-vault.com

This manual supports Image Vault PRO Command Digital Video Recorders

(DVR). It includes hardware and software information. It is designed to aid in

installation and operation of your PRO Command DVR. Refer also to your Quick

Reference Guide, your built-in software help system, and check our web site

for the latest updates. Please read this manual thoroughly before installing and

conguring your Image Vault PRO Command recorder.

PRO COMMAND

Image Vault

®

is a registered trademark of Image Vault, LLC.

Other trademarks are property of their respective companies.

Version 10.x Edition

2 Image Vault

®

PRO Command

TABLE OF CONTENTS

Scope of This Manual ............................................................................................ 4

PART I - HARDWARE ............................................................................................. 5

1 Before Installation ..................................................................................... 6

1.1 Warnings ................................................................................................................................6

1.2 Physical Inventory ..............................................................................................................6

2 Facilities ...................................................................................................... 7

2.1 Front Panel ............................................................................................................................ 7

2.2 Rear Panel..............................................................................................................................8

3 Connecting System Components ............................................................. 9

3.1 4 Camera/30 FPS Model: Video & Audio Capture, Monitor Output ..............9

3.2 4 Camera/120 FPS Model: Video & Audio Capture, Monitor Output ...........9

3.3 8 Camera/60 FPS Model: Video & Audio Capture, Monitor Output ............10

3.4 8 Camera/240 FPS Model: Video & Audio Capture, Monitor Output .........10

3.5 16 Camera/120 FPS Model: Video & Audio Capture, Monitor Output .......11

3.6 16 Camera/480 FPS Model: Video & Audio Capture, Monitor Output .......12

3.7 32 Camera/240 FPS Model: Video & Audio Capture, Monitor Output .......13

3.8 IP Cameras ..........................................................................................................................14

3.9 SVGA Video Output: Security Monitor .....................................................................14

3.10 PTZ Control / Alarm Output .........................................................................................14

3.11 External Inputs ...................................................................................................................15

3.12 Interfacing POS Devices .................................................................................................15

3.13 USB Storage Devices ........................................................................................................21

3.14 Remote Playback PC to DVR Communication ......................................................21

4 Initialization ............................................................................................. 24

4.1 Positioning ..........................................................................................................................24

4.2 Power ....................................................................................................................................24

4.3 How to Check If the System is Working Properly ................................................24

4.4 CD-R or DVD-R Disk ........................................................................................................25

4.5 Troubleshooting Installation ........................................................................................25

 4.6 HardwareSpecications ................................................................................................25

PART II - SOFTWARE ............................................................................................ 26

1  Specications&Requirements .............................................................. 27

 1.1 DVRSoftwareSpecications ........................................................................................27

1.2 PRO-Command Remote Software Requirements................................................27

2 Software on the DVR ............................................................................... 28

2.1 Live Status Mode ..............................................................................................................28

2.2 Live Monitor Mode ..........................................................................................................30

2.3 Playback Mode ..................................................................................................................32

3 Software on Your PC ............................................................................... 34

3.1 Installing PRO-Command Playback ..........................................................................34

 3.2 ModemConguration ....................................................................................................35

3.4 Network Communication ..............................................................................................35

3.5 Opening Copied Video ..................................................................................................38

4 Playback Operation ................................................................................. 39

4.1 Playing Video .....................................................................................................................39

4.2 Playing Audio .....................................................................................................................41

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4.3 Transaction Data ...............................................................................................................41

4.4 Audit Data ...........................................................................................................................42

4.5 Error Log ..............................................................................................................................43

4.6 Skins .......................................................................................................................................43

4.7 QuickView Action Buttons ............................................................................................44

4.8 Camera Window Behavior ............................................................................................45

5 Evidence Management ............................................................................ 46

5.1 Catalog .................................................................................................................................46

5.2 Range Lock ..........................................................................................................................47

5.3 Blocked ranges..........................................................................................................................47

5.4 Copying Video to External Media ..............................................................................47

5.5 Download Video to Remote PC ..................................................................................48

5.6 Print Image ..........................................................................................................................48

5.7 Export Image ......................................................................................................................48

5.8 Export Clip ...........................................................................................................................48

6 User Management ................................................................................... 49

6.1 User Security ......................................................................................................................49

6.2 User Inactivity Timeouts ................................................................................................50

6.3 User Performance .............................................................................................................50

7 Recording Setup ...................................................................................... 52

7.1 Global Recording Settings ............................................................................................52

7.2 Camera Setup & Forced Recording Options .........................................................53

7.3 Motion Detection Triggered Recording ..................................................................55

7.4 External Input (Dry Contact) Triggered Recording ..............................................57

7.5 Data Device Setup ............................................................................................................59

7.6 Transaction Data Triggered Recording ....................................................................61

7.7 Alarm Output Setup ........................................................................................................63

System Setup .................................................................................................... 65

8.1 TCP/IP Settings ..................................................................................................................65

8.2 Location ................................................................................................................................66

8.3 System Clock ......................................................................................................................66

8.4 Clearing Logs .....................................................................................................................66

8.5 Record Monitor Setup ....................................................................................................67

 8.6 SaveandLoadCongurationSettings.....................................................................67

8.7 Software Updates .............................................................................................................68

8.8 Screen Resolution.............................................................................................................68

8.9 Limit Recorder Days ........................................................................................................69

8.10 Backup Scheduler .............................................................................................................69

8.11 Shutdown/Reboot DVR ..................................................................................................70

Appendices ........................................................................................................... 70

A Troubleshooting ...............................................................................................................70

B Factory Defaults ...........................................................................................................................72

C System Audit Messages .................................................................................................73

D Legal Notices ......................................................................................................................74

E Warranty ..............................................................................................................................75

TABLE OF CONTENTS

4 Image Vault

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PRO Command

SCOPE OF THIS MANUAL

This manual is designed to provide you with information necessary to install and

operate your PRO Command DVR. This manual assumes you have the appropri-

ate DVR for your application and all of the necessary supporting hardware such

as cameras, monitors, cables, etc. This manual supports both the standard and

high speed models. All information applies to both types, regardless of the num-

ber of cameras or hard drive capacity, except where noted.

The software (local and remote) includes a built-in help system which may be

accessed at any time from the Help menu. Built-in help is the most complete

and up to date resource available. This manual does not attempt to provide the

same level of detail about the software. Another resource available is the Quick

Reference Guide included with your DVR. For further information or to obtain the

latest version of remote playback software released, please visit our web site:

www.image-vault.com

Image Vault PRO Command

5 Image Vault

®

PRO Command

PART I

HARDWARE

There are two types of capture cards, standard and high speed, available for PRO

CommandDVRs.Cameracapturespeedsareindependentlycongurableupto

30 fps per camera. Actual capture rates may be limited when using standard cap-

ture cards. The camera and microphone inputs and public view monitor output

congurationdependsonthespecicmodel.

A unit with standard video capture cards can store up to 30 fps per four-camera

capture card or 120 fps total for a 16-camera model. Standard capture card mod-

els offer one microphone input for every 4 camera inputs.

High-speed units support the full 30 fps on every camera. In other words, a high-

speed 16-camera input is capable of capturing and storing up to 480 fps total.

The high-speed models also offer one microphone input for each camera input.

The other major hardware variable is hard drive capacity. Your hard drive capacity

is the limiting hardware factor in your total storage time. While there are several

software variables, factory default software settings should allow you to store at

least one month of video regardless of model. As a thumb-rule, a ratio of 10 GB

per camera will allow you to store video about 1 month if capturing at 1 fps per

camera. This is only a rough approximation. Actual storage time will depend on

environmental factors as well as software setup and hard drive capacity.

The balance of PART I of this book is designed to aid in setting up and using your

Image Vault PRO Command hardware.

6 Image Vault

®

PRO Command

1 BEFORE INSTALLATION

1.1 Warnings

WARNING: Your new Image Vault DVR is a Personal Computer-based

electronic device. To perform a complete and satisfactory installation,

Image Vault REQUIRES that an Uninterruptible Power System (UPS)

be installed as part of the digital recorder system. The Image Vault

recorder must be the ONLY item plugged into UPS. The DVR must

be plugged into the battery backup segment of the UPS. Failure to

properly install a UPS may cause damage to the system’s hard drive,

resulting in a loss of recorded images, or the inability to record and will

void Image Vault manufacturer’s warranty.

WARNING: Your Image Vault DVR can operate as a stand-alone de-

vice, or may be connected to a playback computer via network or other

means. Regardless of the connection or mounting methods, the case

oftheImageVaultrecordermaynotbemodiedorpenetratedinany

way. Any effort to mount other equipment to the Image Vault, modify

the chassis, or penetrate the chassis in any way will void Image Vault

manufacturer’s warranty.

WARNING: Do not turn off or reboot the DVR while it is in the boot-

up process. Rebooting or turning off while in the boot-up process may

prevent boot-up on next attempt.

1.2 Physical Inventory

You should have the following list of items with the DVR. If any items are missing,

contact your Image Vault distributor immediately.

Blank CD-R Disk

Power Cable

CAT-5 Patch (Peer-to-Peer) Cable

Video/Audio Break-out Cables (Quantity depends on model)

PTZ/AOC Break-out Cable

Mouse

User Guide CD with Playback Software

7 Image Vault

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PRO Command

2 FACILITIES

Image Vault PRO Command models all use the same chassis and offer the same

hardware features. This section provides detailed information about each hard-

ware component. From time to time Image Vault may modify the chassis slightly.

Regardless of such changes, all major components described in this section will

be present, though may be in a different position than indicated in these draw-

ings.

2.1 Front Panel

A Rack Ear. The PRO Command chassis features built-in rack ears for rack

mounting. Holes are provided on 1.75” centers for standard rack installation.

The chassis occupies 4U (standard rack unit spaces).

B Handle. The aluminum rack handles make it easily to lift and position the

chassis as desired for handling and installation.

C Front Ventilation. Thefrontpanelairventcoverisremovableforeasylter

cleaning.

D Power Switch. Rocker switch turns the DVR on or off.

E Reset Switch. Pushbutton reset switch causes the DVR to shutdown and

automatically reboot.

F On-Off Indicator. Tells you the unit has power and is turned on.

G Camera Recording Indicator. Tells you that the unit is currently writing video

images to its hard drive.

H USB Interface. The USB ports may be used with removable devices or external

hard drives to copy video from the DVR or load updates onto the DVR.

I Video Download to CD/DVD Button. Press after an event, such as a robbery,

to start immediate copying of most recent video images to CD-R or DVD-R

disk.

J CD/DVD Indicator. This indicator lights up green to indicate reading a CD/

DVD or yellow to indicate writing to a CD/DVD disk.

K CD/DVD-R Drive. The CD/DVD-R Drive is used to copy video images or con-

gurationsettingstodiskortoloadsoftwareupdatesorcongurationsettings.

L CD/DVD Eject Button. Press to eject or close the CD/DVD tray.

AB C H I

J K L

G

F

E

D

8 Image Vault

®

PRO Command

2.2 Rear Panel

A Input Voltage. Set to 115 V

AC

for use in USA. Set to 230 V

AC

for international

use if appropriate.

B AC Power Input. Standard 3-prong IEC inlet (115 V

AC

or 230 V

AC

at 50/60 Hz).

C Power Supply Switch. Use this switch to completely remove power. Turning

this switch on does not automatically start the recorder (refer also to Front

Panel Power Switch).

D PS2 Port: Mouse. PS-2 jack (green). Connect your PC Mouse to this port to

operate the DVR locally.

E PS2 Port: Keyboard. PS-2 jack (violet). Keyboard may be attached for service

purposes, but otherwise unused.

F POS Port 1. Male DB-9 jack. POS Serial Port 1 for capturing serial data from

journal printing devices such as cash registers at point-of-sale (POS), ATMs,

intelligent safes, alarm panels, access control systems, or other serial printing

devices.

G RS232 Port/POS Port 2. Male DB-9 jack. Use for direct RS232 communication

withaplaybackPCorcongureittocapturedataasPOSPort2.

H Parallel Port. Female DB-25 (pink). Unused.

I Video Port. Male DB-15 jack (blue). Connect your SVGA monitor to this port.

J Network Interface. This RJ45 port is used for Ethernet (10/100-Base-T) com-

munication. The DVR may be networked to a playback PC through a network

LAN or via peer-to-peer network connection using the network crossover cable

provided.

K USB Interface. The USB ports may be used with removable “thumb drive”

devices and external hard drives in much the same manner as the CD drive to

copy video from the DVR or load updates onto the DVR.

L Microphone/Speaker Jacks. 1/8” TRS jack audio inputs (line and mic) and

speaker output. Inputs are unused. You may connect a speaker to the output

(green jack) for local audio playback.

M PTZ Control / Alarm Output. Female DB-9 jack (black). Refer to Section 3.4

for further details.

N External Inputs. Female DB-25 jack (black). Use this port to connect dry con-

tacts to signal the DVR to record.

O Video Capture. The number and arrangement of video and audio connections

depend on the number of analog video inputs and type of capture card. Refer

to Sections 3.1 to 3.6 for details.

AB CDEJGH IKLNO

M

F

9 Image Vault

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PRO Command

3 Connecting System Components

Pick a level surface to place the Digital Video Recorder (DVR). The system should

have adequate ventilation and should be clear of moisture and dirt. The following

sectionsdetailsetupofspecicitems.

3.14Camera/30FPSModel:Video&AudioCapture,Monitor

Output

Video In: Connect up to 4 NTSC video cameras to the BNC connectors on the

main breakout cable. The breakout cable is connected to the DB15 port on the

rear of the DVR.

Audio In: Connect one line level audio microphone source to the RCA connector

on the breakout cable.

Video Out: Connect the NTSC Public View Monitor (PVM) to the RCA connector

on the rear of the DVR. The PVM output cycles between camera inputs.

Mic 1

PVM 1-4

Camera 1

Camera 2

Camera 3

Camera 4

Mic 2

PVM 5-8

Camera 5

Camera 6

Camera 7

Camera 8

Mic 1

PVM 1-4

Camera 1

Mic 2

Camera 2

Mic 3

Camera 3

Mic 4

Camera 4

Mic 5

Camera 5

Mic 6

Camera 6

Mic 7

Camera 7

Mic 8

Camera 8

PVM 5-8

3.24Camera/120FPSModel:Video&AudioCapture,Monitor

Output

Video In: Connect up to 4 NTSC video cameras to the BNC connectors on the

main breakout cable. The breakout cable is connected to the DB15 port on the

rear of the DVR.

Audio In: Connect up to 4 line level audio microphones to the RCA connectors

on the breakout cable.

Video Out: Connect the NTSC Public View Monitor (PVM) to the RCA connector

on the rear of the DVR. The PVM output cycles between camera inputs.

10 Image Vault

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PRO Command

3.38Camera/60FPSModel:Video&AudioCapture,Monitor

Output

Video In: Connect up to 8 NTSC video cameras to the BNC connectors on the

main breakout cables. The breakout cables are connected to the DB15 port on

the rear of the DVR. Cameras 1 to 4 connect to the left and Cameras 5 to 8 con-

nect to the right.

Audio In: Connect one line level audio microphone source to the RCA connector

on each breakout cable. The microphone connected to the left is associated with

cameras 1 to 4; the microphone connected to the right side is associated with

cameras 5 to 8.

Video Out: Connect an NTSC Public View Monitor (PVM) to the RCA connector

to the left to see a cycling output from cameras 1 to 4. Connect an NTSC Public

View Monitor (PVM) to the RCA connector to the right to see a cycling output

from cameras 5 to 8.

3.48Camera/240FPSModel:Video&AudioCapture,Monitor

Output

Video In: Connect up to 8 NTSC video cameras to the BNC connectors on the

main breakout cables. The breakout cables are connected to the DB15 port on

the rear of the DVR. Cameras 1 to 4 connect to the left and Cameras 5 to 8 con-

nect to the right.

Audio In: Connect up to 4 line level audio microphones to the RCA connectors

on the breakout cables. Each microphone input is associated with its correspond-

ing camera input only.

Video Out: Connect an NTSC Public View Monitor (PVM) to the RCA connector

to the left to see a cycling output from cameras 1 to 4. Connect an NTSC Public

View Monitor (PVM) to the RCA connector to the right to see a cycling output

from cameras 5 to 8.

Mic 1

PVM 1-4

Camera 1

Mic 2

Camera 2

Mic 3

Camera 3

Mic 4

Camera 4

Mic 5

Camera 5

Mic 6

Camera 6

Mic 7

Camera 7

Mic 8

Camera 8

PVM 5-8

Mic 1

PVM 1-4

Camera 1

Camera 2

Camera 3

Camera 4

Mic 2

PVM 5-8

Camera 5

Camera 6

Camera 7

Camera 8

11 Image Vault

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PRO Command

3.516Camera/120FPSModel:Video&AudioCapture,Moni-

tor Output

Video In: Connect up to 16 NTSC video cameras to the BNC connectors on the

video input breakout cables. The camera input breakout cables are connected to

the DB15 ports to the left. The top-left connector inputs are for cameras 1 to 8.

The bottom-left connector inputs are for cameras 9 to 16.

Audio In: Connect one line level audio microphone source to each RCA con-

nector on the common expansion slot. Audio inputs are numbered 1 to 4 from

bottom to top. Mic 1 is associated with cameras 1 to 4; Mic 2 is associated with

cameras 5 to 8; Mic 3 is associated with cameras 9 to 12; Mic 4 is associated with

cameras 13 to 16.

Video Out: Connect your Public View Monitor (PVM) to the RCA connector lo-

cated just above the camera input connectors. The PVM will cycle all cameras.

PVM

Camera 1

Camera 2

Camera 3

Camera 4

Camera 5

Camera 6

Camera 7

Camera 8

Camera 9

Camera 10

Camera 11

Camera 12

Camera 13

Camera 14

Camera 15

Camera 16

Mic 4

Mic 3

Mic 2

Mic 1

12 Image Vault

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PRO Command

3.616Camera/480FPSModel:Video&AudioCapture,Moni-

tor Output

Video In: Connect up to 16 NTSC video cameras to the BNC connectors on the

video input breakout cables. The camera input breakout cables are connected to

the DB15 ports to the left. The top-left connector inputs are for cameras 1 to 8.

The bottom-left connector inputs are for cameras 9 to 16.

Audio In: Connect up to 16 line level audio microphones to the RCA connectors

on the microphone breakout cables. Connect these breakout cables to the DB15

ports to the right. The bottom-right connector inputs are for Mic 1 to Mic 8. The

top-right connector inputs are for Mic 9 to Mic 16. Each microphone input is as-

sociated with its corresponding camera input.

Video Out: One Public View Monitor (PVM) output is provided. The bottom RCA

output will provide one cycling output that will cycle through all inputs.

Unused

Camera 1

Camera 2

Camera 3

Camera 4

Camera 5

Camera 6

Camera 7

Camera 8

Camera 9

Camera 10

Camera 11

Camera 12

Camera 13

Camera 14

Camera 15

Camera 16

Mic 1

Mic 2

Mic 3

Mic 4

Mic 5

Mic 6

Mic 7

Mic 8

Mic 9

Mic 10

Mic 11

Mic 12

Mic 13

Mic 14

Mic 15

Mic 16

PVM

13 Image Vault

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PRO Command

3.732Camera/240FPSModel:Video&AudioCapture,Moni-

tor Output

Video In: Connect up to 32 NTSC video cameras to the BNC connectors on the

video input breakout cables. The camera input breakout cables are connected to

the DVI ports to the left. The bottom DVI connector inputs are for cameras 1 to

16. The top DVI connector inputs are for cameras 17 to 32.

Audio In: The audio connection for the 32/240 is the same card as the

16/480. Connect up to 16 line level audio microphones to the RCA connectors

on the microphone breakout cables. Connect these breakout cables to the DB15

ports to the right. The bottom-right connector inputs are for Mic 1 to Mic 8. The

top-right connector inputs are for Mic 9 to Mic 16. Each microphone input is as-

sociated with 2 cameras. Audio input 1 = Camera 1+2, Audio input 2 = Camera

3+4, etc. (Audio diagram same as on page 12)

Video Out: One Public View Monitor (PVM) output is provided per 16 chan-

nel dongle. Video output 1 on each dongle will provide the cycling output that

will display the cameras on that dongle. (Video Output 2 is reserved for future

development)

3.8 IP/MegaPixel Cameras

Connection of IP/MegaPixel cameras requires some camera setup using software

providedbythecameramanufacturer.AfterconguringIP/MegaPixelcameras,

connect them to your LAN with the DVR. There are numerous limitations associ-

ated with IP cameras. Refer to PART II for more information.

14 Image Vault

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PRO Command

PTZAOC Wiring

Pin# Wire

2 Black

3 Red

6 Green

7 Brown

8 Orange

9 Yellow

Ground 1

RS485 TX– 2

RS485 TX+ 3

N/A

6 Alarm Contact Common

7 Alarm Contact N.O.

8 Watchdog Contact Common

9 Watchdog Contact N.C.

PTZ/Alarm Outputs

IV-PTZAOC Cable

DB9 Male

Connect to DVR

Watchdog Output

Orange N/C and

Yellow Common

Incident Output

Green N/O and

Brown Common

PTZ Control Output

Red TX+ RS485

Black TX– RS485

3.9 SVGA Video Output: Security Monitor

Image Vault will interface with al-

most any standard SVGA (800x600 or

1024x768) monitor. The SVGA monitor

output is generally used as the security

monitor. It may display various combi-

nations of cameras in the live monitor

mode. When a mouse is con-

nected to the DVR, you may also

use the VGA monitor to review

recorded images, set up software,

or check status. Selected cameras

may be hidden from the VGA

output via software setup.

3.10 PTZ Control /

Alarm Output

For space considerations, the alarm output and PTZ control output share the

same Female DB9 port on the rear panel. The IV-PTZAOC cable is provided with

your DVR for easy connection to your alarm system and PTZ cameras. Refer to

the diagrams below for more information about wiring. PTZ control is via RS485

TX+ and TX– only. Software includes code support for Pelco, Panasonic, Kalatel

and Sensormatic PTZ brands. The watchdog output follows a fault condition and

closes only when the DVR loses power or when the capture cards stop com-

municating with the CPU. The incident output is a momentary (about 1 second)

output triggered by the software’s Alarm Output feature. Watchdog and

incident relays are designed to handle a maximum of 30 V

AC/DC

and 1 Ampere.

Warning: Exceeding these ratings will damage the DVR and void the war-

ranty.

SVGA Monitor

CAM

1

CAM

2

CAM

3

CAM

4

CAM

5

CAM

6

CAM

7

CAM

8

CAM

9

CAM

10

CAM

11

CAM

12

CAM

13

CAM

14

CAM

15

CAM

16

15 Image Vault

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PRO Command

3.11 External Inputs

Your DVR is equipped to handle up to 16 external dry contact inputs connected

to the DB25 External Input port on the same expansion slot as the PTZ/Alarm

Output port. External Inputs allow connection of dry contacts from devices such

as remote motion detectors, door switches, etc. Pins 1 through 16 correspond

directly to inputs 1 through 16. Pins 17 through 25 are internally connected to

a common ground. Please refer to software documentation for instructions to

congureinputsfor“normallyopen”and“normallyclosed”signalingdevices.No

break-out cable is provided for your External Inputs.

External Inputs

3.12 Interfacing POS Devices

Your DVR can receive POS data from nearly any serial ASCII data source including

registers at the point of sale (POS), ATMs, alarm panel, access control systems,

intelligent safes, weight scales, and other such sources. For the sake of simplicity,

we will refer to all such sources as POS data. Your DVR includes two serial ports

for receiving POS data. If you are using network data capture please refer to Part

II Software for information about the network capture setup.

Direct Serial POS Data Connection

For only one or two POS data sources,

use the direct serial connection

method. Here a pigtail connector is

inserted at the back of the printer

with the printer’s RX and GND

wires paralleled off. A suitable

two-wire data cable connects

this pigtail to another pigtail and

is used at the DVR’s POS port.

Pigtail accessory cables are avail-

able from Image Vault for various

printer styles; sold separately.

Functionally this acts like one

cable as illustrated.

REGISTER

SERIAL

CABLE

PRINTER

16 Image Vault

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PRO Command

Serial POS Data Hub Connection

If you have three or more POS data sources you will need one or up to two

IVQuad hubs. Each IVQuad hub device offers four data input ports. With two se-

rial ports on the DVR, this means up to 8 serial data sources may be connected to

one DVR. IVQuad data hubs are sold separately.

REGISTER

SERIAL

CABLE

JOURNAL

PRINTER

MULTI-SOURCE

PRINT SERVER

Multi-Device Print Server Serial Data Con-

nection

Though not as common, Image Vault also

supports multi-device serial print server ap-

plications. The wiring is the same as the direct

connection, but through software your DVR

can differentiate source channels.

ON

1 2 3 4 5 6 7 8

ON

1 2 3 4 5 6 7 8

ON

1 2 3 4 5 6 7 8

ON

1 2 3 4 5 6 7 8

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RX RS232

TX RS232

TO DVRFROM POS 1FROM POS 2FROM POS 3FROM POS 4

IVQ4 POS DATA HUB

SETUP POS 4 SETUP POS 3 SETUP POS 2 SETUP POS 1

BAUD:

19200

9600

4800

2400

1200

SWITCH #

1

OFF

ON

OFF

2

OFF

ON

OFF

ON

3

ON

OFF

ON

7 DATA BITS

8 DATA BITS

1 STOP BITS

2 STOP BITS

RS232 IN

RS485 IN

SWITCH #

6

OFF

ON

7

ON

OFF

8

ON

OFF

PARITY:

NONE

EVEN

ODD

SWITCH #

IMAGE VAULT

Ph 888-462-4382 Fax 877-296-0038

www.image-vault.com

4

ON

OFF

ON

5

ON

OFF

VIDEO SECURITY

D I G I T A L

PRO-COMMAND DVR

IVQ4

DATA SOURCES

REGISTER

SAFE

ATM

ACCESS

CONTROL

TO DVR

POS PORT

17 Image Vault

®

PRO Command

1 - Short to 4 & 6

2 - Data RX

3 - Open

4 - Short to 1 & 6

5 - Data Ground

6 - Short to 1 & 4

7 - Short to 8

8 - Short to 7

9 - Open

DVR Pigtail Internal Wiring

If you are utilizing the POS Interface feature, ensure that you have obtained the

correct interface connector from Image Vault for the approved device. Warning:

You can harm the DVR by connecting a data device that is not approved by

Image Vault and/or by using an improperly constructed cable. If you manu-

facture your own cable, tap the POS device as follows:

• Data (RX) at the POS printer tap goes to Pin 2 at the DVR.

• POS ground goes to Pin 5 at the DVR.

• At the DVR short Pins 7 and 8 together; short Pins 1, 4 and 6 together;

leave Pins 3 and 9 open.

• Wiring from the data source to journal printer depends on the device

manufacturer.

IV-9 POS Wiring to 9-Pin Serial Printer

This diagram illustrates the proper wiring of the IV-9 pigtail kit used to capture

data at serial printers with DB9 inputs.

DB9P

Pass-thru Connector

DB9F

DVR Connector

DVR PIGTAILHOME RUN WIREIV-9 POS PIGTAIL

Female Side

To Printer

Black (Pin 5)

18 AWG Twisted Pair

White (Pin 3)

OR*

Red (Pin 2)

Black (Pin 5)

Red (Pin 2)

Male Side

To Data Source

To DVR POS

PORT 1 or 2

IV-25 POS Wiring to 25-Pin Serial Printer

This diagram illustrates the proper wiring of the IV-25 pigtail kit used to capture

data at serial printers with DB25 inputs.

DB25P

Pass-thru Connector

DB9F

DVR Connector

DVR PIGTAILHOME RUN WIREIV-25 POS PIGTAIL

Male Side

To Printer

Black (Pin 5)

18 AWG Twisted Pair

White (Pin 3)

OR*

Red (Pin 2)

Black (Pin 5)

Red (Pin 2)

Female Side

To Data Source

To DVR POS

PORT 1 or 2

18 Image Vault

®

PRO Command

IV-G POS Wiring to Gilbarco

This diagram illustrates the proper wiring of the IV-G pigtail kit used to capture

data from Gilbarco register systems.

IV-R POS Wiring to Ruby Verifone

This diagram illustrates the proper wiring of the IV-R pigtail kit used to capture

data from Ruby Verifone register systems using RJ45-style printer cables.

Plug into the “JNL PNTR”

Port on the G-Site Register

DB9F

DVR Connector

DVR PIGTAILHOME RUN WIREIV-G POS PIGTAIL

18 AWG Twisted Pair

Orange

(Pin 2)

Black (Pin 3)

Black (Pin 5)

Red (Pin 2)

To DVR POS

PORT 1 or 2

DB9F

DVR Connector

DVR PIGTAILHOME RUN WIRE

IV-R POS PIGTAIL

18 AWG Twisted Pair

Black (Pin 5)

Black (Pin 6)

Male Side to

Printer or Terminal

Female Side to

Existing Printer Cable

Red (Pin 2)

Red (Pin 1)

To DVR POS

PORT 1 or 2

19 Image Vault

®

PRO Command

POS Quad Data Hub Wiring

The primary function of the POS Quad Data Hub is to bring up to four serial data

sources into one serial stream. Specify the accessory kit desired when ordering

data hubs. Any of the accessory kit hardware can be bundled with the Quad hub.

Such kits include four accessory pigtails plus one RS232 null modem cable. This

diagram illustrates (generically) how one POS Data Hub is wired.

ON

12345678

ON

12345678

ON

12345678

ON

12345678

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RS232

+RS485

–RS485

GND

RX RS232

TX RS232

TO DVRFROM POS 1FROM POS 2FROM POS 3FROM POS 4

IVQ4 POS DATA HUB

SETUP POS 4 SETUP POS 3 SETUP POS 2 SETUP POS 1

BAUD:

19200

9600

4800

2400

1200

SWITCH #

1

OFF

ON

OFF

2

OFF

ON

OFF

ON

3

ON

OFF

ON

7 DATA BITS

8 DATA BITS

1 STOP BITS

2 STOP BITS

RS232 IN

RS485 IN

SWITCH #

6

OFF

ON

7

ON

OFF

8

ON

OFF

PARITY:

NONE

EVEN

ODD

SWITCH #

IMAGE VAULT

Ph 888-462-4382 Fax 877-296-0038

www.image-vault.com

4

ON

OFF

ON

5

ON

OFF

VIDEO SECURITY

D I G I T A L

Black

Red

DVR PIGTAIL

IVQ4 WIRING WITH ACCESSORY KIT

IV-9/IV-25/IV-G/IV-R POS PIGTAILS

AND HOME RUN WIRES

20 Image Vault

®

PRO Command

Network POS Data

Capturing POS data from a network print server does not require any additional

cables. The DVR must be connected to the same local network as the POS data

source.Coordinatedsoftwarecongurationofthenetworkprintserver(s)and

DVR is required. In software setup you have the options of receiving POS data

directly from one network POS source, multiple sources, or from the print server.

DATA SOURCES

REGISTER

ETHERNET CABLE

NETWORK

PRINTER

ETHERNET

HUB

TPC/IP NETWORK

PRINT SERVER

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Image Vault PRO COMMAND User manual

Image Vault PRO COMMAND User manual

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