AirTight SS-300-AT-C-50 Quick start guide

Brand: AirTight

Model: SS-300-AT-C-50

Type: Quick start guide

SS-300-AT-C-50

AirTight Access Point/Sensor

Quick Start Guide

You should have received the following components in your SS-300-AT-C-50 package.

Package Contents

Tip: The internal antennas of SS-300-AT-C-50 give optimal coverage and performance in the

following configurations:

Horizontal ceiling mount

Vertical wall mount

Vertical mounting bracket Mounting accessories

Ethernet cable

(Only if ordered)

Horizontal mounting brackets

SS-300-AT-C-50

Ethernet

AC power adapter

AirTight logo facing the floorAirTight logo facing away from the mounted wall

Getting SS-300-AT-C-50 Online

Power up

(marked as LAN1)

Step 1:

If using PoE, plug one end of the Ethernet cable into the

PoE switch or injector and plug the other end into the

LAN + PoE port on the

SS-300-AT-C-50.

Make sure the PoE source you are using is turned ON.

If not using PoE, insert the power adapter plug into an

AC power outlet and the other end into the power

input port on the SS-300-AT-C-50.

Step 2:

If you are using PoE, then SS-300-AT-C-50 should

already be connected to your network. If you are

not using PoE, then plug one end of the Ethernet

cable into an Ethernet jack on your network and the

other end into the LAN port on

the SS-300-AT-C-50.

Connect to the network

(marked as LAN1)

With PoE

Without PoE

Step 3:

Wait for a few minutes till the three LEDs for Power,

LAN and Wi-Fi turn GREEN, which indicates that

the SS-300-AT-C-50 is online and operational.

Check the LED status

Power

LAN

Wi-Fi

Warning: If not using PoE, make sure you use only the AC power adapter that came in the package

to power up the SS-300-AT-C-50.

Warning: Make sure you plug the Ethernet cable only into the LAN1 port and not into the LAN2 port or

into the Console port

LAN 1

(Ethernet + PoE)

LAN 2

(Ethernet Only)

Console

After the SS-300-AT-C-50 AP/Sensor is powered ON and connected to Ethernet, if the status of

LED 1 (Power) remains , it indicates that the AP/Sensor is not able to function normally.

The following guidelines may help you to quickly diagnose and fix the problem.

Troubleshooting

Solid Orange

1 Make sure that the Ethernet cable is plugged into the correct port – on the

SS-300-AT-C-50 and the other end of the cable is plugged into an Ethernet jack or a port on

a switch that is turned ON.

2 If the SS-300-AT-C-50 AP/Sensor did not receive a valid IP address from the DHCP server, make

sure that a DHCP server is ON and available on the VLAN/subnet to which the AP/Sensor is

connected. If the AP/Sensor still fails to get a valid IP address, you can reboot it once to see if the

problem is resolved.

3 If you are using AirTight Cloud Services, make sure that Internet connectivity is available from

the VLAN/subnet to which the AP/Sensor is connected. Check if the required ports for AP/Sensor

and Server communication – UDP 3851, default HTTP (TCP port 80), and default HTTPS (TCP port

443) – are open on the Firewall. If you are using a Proxy, Web accelerator or URL content filtering,

make sure the settings allow communication between the AP/Sensor and Server.

4 This is a rare occurrence and usually indicates a failure of the Wi-Fi radio. Try rebooting the

AP/Sensor once to check if it functions normally.

After following the above guidelines, if you are unable to resolve the problem, contact the local

AirTight SE or 24/7 AirTight Technical Support

Tel: +1 (650) 641 0027 Email: support@airtightnetworks.com

marked as LAN 1

The Global Leader in Wireless Security and Compliance Solutions

AirTight Networks, Inc. 339 N. Bernardo Avenue #200, Mountain View, CA 94043

T +1.877.424.7844 T 650.961.1111 F 650.961.1169 www.airtightnetworks.com [email protected]

are registered trademarks of AirTight Networks, Inc. All other trademarks mentioned herein are properties of their respective owners. Specifications

are subject to change without notice.

LED Status

No active Ethernet link

Unable to connect to the AirTight Cloud or Server

Did not receive a valid IP address via DHCP

Radio interface error

LED 3

(Power)

Solid Green

Fast Blink

Slow Blink

Green

Solid Orange

What does it mean?

LED 1

(Power)

LED 2

(Power)

Solid Orange

Any

Solid Orange

AirTight SS-300-AT-C-50 Quick start guide

Brand: AirTight

Model: SS-300-AT-C-50

Type: Quick start guide

Download PDF

report

AirTight SS-300-AT-C-50 Quick start guide

AirTight SS-300-AT-C-50 Quick start guide

Related papers

Other documents