Pakedge Device & Software WAP-W5N Installation guide

Type
Installation guide
pakedgedevice&software inc.
WAP-VKIT
Preconfigured Virtual Cell, Enterprise-Class Wireless Access Point
Solution
Installation Guide Version 1.40
WAP-VKIT User Manual
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FCC Declaration of Conformity
Pakedge Device & Software, 1163 Triton Drive, Foster City, 94404, declares under sole responsibility that the WAP-VKIT complies
with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of
the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference that may cause undesired operation.
FCC Compliance Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Wireless LAN and your Health
The WAP-VKIT, like other radio devices, emits radio frequency electromagnetic energy, but operates within the guidelines found in
radio frequency safety standards and recommendations.
FCC Certification
The WAP-VKIT contains a radio transmitter. Accordingly, it has been certified as compliant with 47 CFR Part 15 of the FCC Rules for
intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.
Restrictions on Use of Wireless Devices
In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible
representatives of the organization. For example, these situations may include:
Using wireless equipment on board an airplane.
Using wireless equipment in any environment where the risk of interference to other devices or services is perceived or
identified as harmful.
If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as
airports), you are encouraged to ask for authorization to use the device prior to turning on the equipment. The manufacturer is not
responsible for any radio or television interference caused by unauthorized modification of the devices included with this product,
or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of
interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. The
manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that
may arise from failing to comply with these guidelines.
Caution: Exposure to Radio Frequency Radiation.
To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body
(including hands, wrists, feet and ankles) must be at least 20 cm (8 inches).
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT
CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL
SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION: THIS DEVICE MUST BE INSTALLED
AND USED IN STRICT ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS AS
DESCRIBED IN THE USER DOCUMENTATION THAT COMES WITH THE PRODUCT. WARNING:
POSTPONE INSTALLATION UNTIL THERE IS NO RISK OF THUNDERSTORM OR LIGHTNING
ACTIVITY IN THE AREA.
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SAFETY PRECAUTIONS:
When using this device, always follow basic safety precautions, to reduce the risk of fire, electric
shock, and injury to persons, including the following:
Read all of the instructions (listed here and/or in the user manual) before you operate this equipment.
Comply with all warning and caution statements in the instructions.
Retain the instructions for future reference.
Observe all warning and caution symbols that are affixed to this equipment.
Comply with all instructions that accompany this equipment.
Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to
determine that the product is in safe operating condition.
Installation of this product must be in accordance with national wiring codes and conform to local regulations.
Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For
added protection for this product during a lightning storm, or when it is left unattended and unused for long
periods of time, unplug the power supply, and disconnect the CAT5e to the WAP-VKIT at the PoE. This will
prevent damage to the product due to lightning and power surges.
Give particular attention to all safety precautions.
Operate this product only from the type of power source indicated on the product’s marking label. If you are not
sure of the type of power supplied to your home, consult your dealer or local power company.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is
connected. This is to avoid damage to the equipment from lightning strikes and other electrical surges.
Place POE Injector unit to allow for easy access when disconnecting the power cord/adapter of the device from
the AC wall outlet.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners
directly on the unit or use forced air to remove dust.
Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.
Do not directly cover the device, or block the airflow to the device with insulation or any other objects.
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****Warning****
1) No Factory Reset- The WAP-VKIT was designed to be a very robust
and exceptionally reliable product. Because of this, you will find it
does not have a hardware or software reset button. The product can
only be reset by Pakedge either remotely (if the router is connected to
a working Internet connection with remote access) or at Pakedge’s
facility. We highly recommend using the product only as described in
the Pakedge “Installation User Manual.
2) Preset IP Address Values- the WAP-VKIT was designed to simplify
a complex Virtual Wireless Network installation and is preconfigured
for an “out-of-the-box” VLAN installation with Pakedge RSB-Kxx-
VLAN Router and Switch Kit. Therefore, the IP address values of all
VLANs are predefined as described in the Installation User Manual.
If different IP address values are absolutely required, please be
aware that changing them may affect other preconfigured features.
Contact Pakedge support for more information.
If you have further questions, email [email protected] or call 1-650-
385-8703.
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1. Introduction .................................................................................................................................................. 6
1.1. Package Contents .......................................................................................................................................... 6
1.2. System Requirements .................................................................................................................................... 6
1.3. Network Configuration .................................................................................................................................. 6
2. Understanding the Hardware ........................................................................................................................ 7
2.1. CTL-W5N Controller ....................................................................................................................................... 7
2.2. WAP-W5N with Dual Band Option ................................................................................................................ 8
2.3. SW8-4PB ........................................................................................................................................................ 8
2.4. SW8-8PB, SW16-16PB, and SW24-24PB ........................................................................................................ 9
3. Hardware Setup ............................................................................................................................................ 9
3.1. Configuration Using SW8-4PB ..................................................................................................................... 10
3.2. Configuration Using SW8-8PB, SW16-16PB or SW24-24PB ........................................................................ 12
4. Default Configuration Values....................................................................................................................... 14
4.1. Controller Network Defaults ........................................................................................................................ 15
4.2. VLAN Defaults .............................................................................................................................................. 15
4.3. Wireless Defaults ......................................................................................................................................... 15
4.3.1. Wireless SSID and ESS (Extended Service Set) .............................................................................................. 15
4.3.2. Wireless Security .......................................................................................................................................... 16
5. Advanced Settings ....................................................................................................................................... 16
5.1 Accessing the Controller Web Interface ....................................................................................................... 17
5.2 Changing Default Password......................................................................................................................... 18
5.3 Changing Controller IP address ................................................................................................................... 19
5.4 Changing an SSID in the ESS (Extended Service Set) .................................................................................... 20
5.5 Changing or Adding Wireless Security Profiles ............................................................................................ 22
5.6 Changing Wireless Channel and RF Band .................................................................................................... 30
5.7 Modifying VLAN Configuration .................................................................................................................... 32
5.8 AP Administration and Maintenance .......................................................................................................... 34
6. Appendix A Specifications ........................................................................................................................... 36
7. Appendix B Technical Support ...................................................................................................................... 42
9. Appendix C Limited Warranty ................................................................................................................... 43
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1. Introduction
This document explains how to set up the Pakedge Wireless Virtual Cell LAN with minimal
effort. The system includes a single CTL-W5N Controller and up to 24 WAP-W5N Access
Points. It is preconfigured and must be used with the Pakedge RSB-KIT or RSB-K24C (router
and VLAN switch combination package). Before you attempt to use this system, please ensure
that you have the appropriate network configuration, as it will not be supported otherwise
Please read Sections 1 to 4 in their entirety before you start. These sections will give you the
information you need to properly install the WAP-VKIT. After installation as described in
Sections 1 to 4, the VKIT will be fully functional. If you wish to perform further customizations,
proceed to section 5.
The CTL-W5N controller has many configuration options. However, any settings beyond this
manual are not supported. The values you see in the default state represent the optimal
settings for the most compatible high-performance wireless environment. Please only
change settings that are described in this manual. If you have questions, please don’t
hesitate to contact Pakedge Support. Thank you again for purchasing the finest and most
advanced wireless product on the market today.
1.1. Package Contents
Open the package carefully and make sure all the items in the list below are present. Do not
discard the packing materials, as returns must be shipped in the original packaging.
One CTL-W5N Virtual Cell Wireless Controller
Wireless AP (WAP-VKIT)
Rackmount hardware for wireless controller and switch
SW8-4PB, SW8-8PB, SW16-16PB, or SW24-24PB PoE switch, depending on the VKIT
model
1.2. System Requirements
The minimum system requirements for the WAP-VKIT are:
PC-compatible computer with an Ethernet interface to access the controller’s web
interface
Operating system that supports an HTTP Web browser
A Pakedge RSB-Kxx Preconfigured VLAN Router and Switch Kit
1.3. Network Configuration
To help you understand how the WAP-VKIT interfaces with other LAN products to create a
wireless network, we will describe several possible wireless network configurations.
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The WAP-VKIT does not come with a DC power supply. For ease of connection and setup, the
VKIT comes with a provided PoE switch to power and connect the WAP-W5Ns. DO NOT try to
use any power supply not provided by Pakedge, as permanent damage to the WAP-VKIT may
occur.
2. Understanding the Hardware
2.1. CTL-W5N Controller
1. Console Port For use with a serial to RJ45 cable connected to a terminal such as Putty
2. USB Port Unused, for loading firmware via Meru USB Software
3. G1 Port Internet connectivity
4. G2 Port Unused, backup port for internet connectivity
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2.2. WAP-W5N with Dual Band Option
1. AP Lock Uses normal laptop lock cables
2. Reset button Unused; the controller handles everything
3. CON Port Used for loading firmware onto the WAP, and for manufacturer use
4. LAN Port Connection port, should be connected to the PoE switch provided
5. Power Connection For DC power, unused as the VKIT is designed for use with PoE
6. Antenna Connect antennas to the gold connectors
2.3. SW8-4PB
Ports 1-4 are PoE ports (right side of the ports bank in the figure). The WAP-W5Ns should be
connected to any of these ports. The CTL-W5N should be connected to port 8 on the left side,
and the router (light-gray RT-50V device) of the RSB-KIT or RSB-K24C should be connected from
Switch port 2 on the router to port 7 of the SW8-4PB.
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2.4. SW8-8PB, SW16-16PB, and SW24-24PB
The SW8-8PB, SW16-16PB, and SW24-24PB are identical except for the number of ports. Shown
above is the SW24-24PB.
1. PoE Ports These should be connected to the WAP-W5Ns
2. G1 Port This should be connected directly to the CTL-W5N
3. G2 Port This should be connected to the RT-50V Router switch port 2
4. Console Port Unused; for advanced troubleshooting
3. Hardware Setup
Before you connect the hardware, you must determine which of the three network setup options
you should use. The proper setup will depend on the number of WAP-W5Ns in your kit (from 3 to
24 WAP-W5Ns). The number of WAP-W5Ns will also determine the type of PoE switch you should
use. The PoE switch options are:
SW8-4PB up to 4 WAP-W5N Access Points. The SW8-4PB is an unmanaged switch specially
designed to pass VLAN tagging.
SW8-8PB up to 8 WAP-W5N Access Points. The SW8-8PB is a managed switch that has full
management capabilities.
SW16-16PB up to 16 WAP-W5N Access Points. The SW16-16PB is a managed switch that has
full management capabilities.
SW24-24PB- up to 24 WAP-W5N Access Points. The SW24-24PB is a managed switch that has
full management capabilities.
If you are:
1- Using the SW8-4PB, connect the hardware as shown in Section 3.1
2- Using the SW8-8PB, SW16-16PB, or SW24-24PB, connect the hardware as shown in
Section 3.2
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3.1. Configuration Using SW8-4PB
The SW8-4PB has eight ports, four of them being PoE ports. Therefore only up to four WAP-
W5Ns can be used with the SW8-4PB. The figure below shows the overall configuration.
1) Plug one end of the enclosed Ethernet cable into port G1 of the CTL-W5N controller. (Do
NOT use G2 on the CTL-W5N.) Then connect the other end of the Ethernet cable to port 8
on the SW8-4PB, as shown on the following page.
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2) Using another Ethernet cable (not included), connect one end to port 7 on the SW8-4PB ,
and the other end to switch port 2 on the RT-50V (the router in the RSB-KXX Preconfigured
VLAN Kit).
3) Using another Ethernet cable for each WAP-W5N, connect the WAP-W5Ns to the PoE ports
on the SW8-4PB. Be sure to plug the Ethernet cable to the WAP-W5N using the RJ45 jack
labeled “LAN” (Do not use CON).
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4) Finally, plug the supplied power cable into the SW8-4PB and the CTL-W5N. On the CTL-
W5N, you will find a power switch on the back, next to the power connection. Turn it on at
this time.
3.2. Configuration Using SW8-8PB, SW16-16PB, or SW24-24PB
The SW8-8PB, SW16-16GB, and SW24-24PB have 8, 16, and 24 PoE ports respectively.
Therefore, the SW8-8PB can power up to 8 WAP-W5Ns, the SW16-16PB can power up to 16
WAP-W5Ns, and the SW24-24PB can power up to 24 WAP-W5Ns. In addition, there are two
gigabit uplink ports labeled G1 and G2. The following sample diagram represents an overall
configuration using a SW24-24PB PoE switch. The SW16 and SW8 switches have the same
layout, but with fewer WAP-W5Ns.
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1) Plug one end of the included Ethernet cable into port G1 of the CTL-W5N controller (Do not
use port G2 of the CTL-W5N). Connect the other end of the Ethernet cable to port G1 on
the SWX-XPB PoE Switch. (Note: connect it to G1, Not G2 on the PoE switch.)
2) Using another Ethernet cable (not included), connect one end of the cable to G2 on the
SWX-XPB PoE Switch, and the other end to switch port 2 on the RT-50V (the router in the
RSB-KXX Preconfigured VLAN Kit).
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3) Using an Ethernet cable for each WAP-W5N, connect the WAP-W5Ns to the PoE ports of the
SWX-XPB. The end of the Ethernet cable connected to the WAP-W5N must be plugged into
the RJ45 jack labeled “LAN” (do not use CON).
4) Finally, plug the supplied power cable into the SWX-XPB PoE Switch and the CTL-W5N. On
the CTL-W5N, you will see a power switch on the back, next to the Power connection. Turn
it on at this time.
4. Default Configuration Values
At this point, your Virtual Cell Wireless Network is online and active. The following sections
show the default settings. If you wish to keep these default settings, no further configuration is
necessary. If you wish to modify the “recommended configurable” settings, please proceed to
the Advanced Section (Section 5).
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Note: the CTL-W5N controller stores all configuration values and applies them to the wireless
access points. There is no management in the wireless access points themselves. In addition, you
can add wireless access points to the network; the controller will automatically configure the
new wireless access points, based on its stored values.
4.1. Controller Network Defaults
IP address and netmask for the controller: 192.168.1.240 / 255.255.255.0
Username- admin, Password- pakedgec
DHCP server address: 192.168.1.99
Gateway server address: 192.168.1.99
DNS server address: 192.168.1.99
Network domain name: pakedge
4.2. VLAN Defaults
Internal Interface (VLAN1)
192.168.1.99
VLAN2
192.168.2.1
VLAN3
192.168.3.1
VLAN4
192.168.4.1
VLAN5
192.168.5.1
VLAN6
192.168.6.1
NOTE: The predefined VLANs correspond to the Pakedge RSB-Kxx Router and Switch VLAN Kit.
The WAP-VKIT was preconfigured to have the same IP ranges and other values. It is important
not to change these ranges.
4.3. Wireless Defaults
4.3.1. Wireless SSID and ESS (Extended Service Set)
The ESS was preconfigured to work with the RSB-Kxx. The following table shows how the SSIDs
are mapped to the VLANs. Note that Pakedge_Maintenance is a hidden SSID.
SSID
VLAN
IP Subnet
Gateway
DHCP
Range
Pakedge_Maintenance
Untagged
192.168.1.0/24
192.168.1.99
192.168.1.110-210
Pakedge_Virtual_2
2
192.168.2.0/24
192.168.2.1
192.168.2.110-210
Pakedge_Virtual_3
3
192.168.3.0/24
192.168.3.1
192.168.3.110-210
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Pakedge_Virtual_4
4
192.168.4.0/24
192.168.4.1
192.168.4.110-210
Pakedge_Virtual_5
5
192.168.5.0/24
192.168.5.1
192.168.5.110-210
Pakedge_Virtual_6
6
192.168.6.0/24
192.168.6.1
192.168.6.110-210
4.3.2. Wireless Security
The SSIDs are mapped to the type of wireless security as follows:
SSID/Security
WEP64
WEP128
WPA2
Clear (no
security)
Pakedge_Virtual_2
Pakedge_Virtual_3
X
Pakedge_Virtual_4
Pakedge_Virtual_5
Pakedge_Virtual_6
X
Pakedge_Maintenance
The default passphrases for the security profiles are mapped as follows:
Encryption
Key
WEP64
1011E
WEP128
1011EdwardsRd
WPA
1011EdwardsRd
WPA2
1011EdwardsRd
Clear
(none)
5. Advanced Settings
This is a preconfigured solution; however, there are common values that many installations will
want to apply. Most of the values are already set to the optimal settings to ensure that clients
using different radios, operating systems and hardware will perform optimally. Only the values
supported by Pakedge are covered in this manual. Please take the time to verify that the default
configuration is working properly before trying to change the default settings.
If you need to change any values not covered in this manual, please do so at your own risk. For
explanations of the various GUI pages, click “Helpin the top right corner of the window. Please
remember, this is an enterprise-hardened product, so there is no automatic reset
switch/method. If you have questions, please contact Pakedge support.
Note: In the figure below, notice “SAVE” at the right end of the menu bar.
After changing values, you must press SAVE to store your changes.
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5.1 Accessing the Controller Web Interface
To change settings, follow these steps to display the Web Interface:
1. Open a web browser, type the following default IP address for the controller in the
browser’s address bar, and press Enter: https://192.168.1.240.
2. If any security or certificate warning windows appear, click Yes or Continue to web page
to proceed.
3. A pop-up window appears with the Web Management Interface login dialog. Type the
username admin and the default password pakedgec and click OK to continue. The
WLAN Management home page opens, showing the Monitor module and displaying
the Dashboard charts.
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5.2 Changing Default Password
For security reasons, the default password should be changed. Click the Maintenance
button, and under the Password area, click the Change Password.
1. In the User Name text box, type in the user name admin.
2. In the Current Password text box, type in pakedgec.
3. In the New Password text box, type a new password (1 to 256 characters).
4. In the Re-type New Password text box, retype the new password for validation.
5. Click OK to save your changes and exit.
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5.3 Changing the Controller IP address
1. In the left menu panel, click Configuration. Under the Devices heading, click System
Settings. Click the IP Address tab to open the IP Address table.
2. Click the arrow button to the right of the checkbox (or click Settings at the bottom of
the window). The IP Addresses - Update window appears.
To change the static IP address, type a new address in the IP Address box,
then type a netmask and gateway address to complete the configuration.
3. Click OK.
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5.4 Changing an SSID in the ESS (Extended Service Set)
By default, Pakedge has preconfigured the ESS to work seamlessly with the RSB-KIT or
RSB-K24C. SSIDs are created for each VLAN to map to the wired VLANs defined in the
RSB-KIT and RSB-K24C. Each ESS Profile in your wireless LAN maps onto a unique VLAN.
This allows you to keep traffic from clients in each SSID secure and separate from clients
in other SSIDs.
The preconfigured configurations define 6 SSIDs that map to the wired 5 VLANS and the
untagged interface, as shown in the table below.
SSID
VLAN
IP Subnet
Gateway
DHCP
Range
Pakedge_Maintenance
Untagged
192.168.1.0/24
192.168.1.99
192.168.1.110-210
Pakedge_Virtual_2
2
192.168.2.0/24
192.168.2.1
192.168.2.110-210
Pakedge_Virtual_3
3
192.168.3.0/24
192.168.3.1
192.168.3.110-210
Pakedge_Virtual_4
4
192.168.4.0/24
192.168.4.1
192.168.4.110-210
Pakedge_Virtual_5
5
192.168.5.0/24
192.168.5.1
192.168.5.110-210
Pakedge_Virtual_6
6
192.168.6.0/24
192.168.6.1
192.168.6.110-210
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Pakedge Device & Software WAP-W5N Installation guide

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