EE Bright Box 2 Quick start guide

Brand: EE

Model: Bright Box 2

Type: Quick start guide

Bright Box 2 wireless router by EE

QUICK

START

GUIDE

Before you start...

For a wired connection you’ll need...

• Adevicewithanetworkport

• AnEthernetcableforeachdeviceyouwantto

connect(upto4)-you’llndoneinthebox

For a wireless connection you’ll need...

• Adevicewithaninbuiltorpluginwirelessadaptor

What’s in the box

Keep MEE card

Yourwirelessnetworknameandpasswordareonthe

‘KEEPMEE’card,connectinghandsets,tablets,laptops,

gamesconsolesandotherdevicestoyourhomenetwork

isstraightforward,keepitinasafeplaceandyou’ll

alwayshavetheinformationyouneed.

Setting up your broadband

Getting connected

Connect and turn on your router

Reset Power

e. Youcannowswitch

onyourrouter.Thepower

lightgoessolidgreen.

Reset Power

a. Plugtheotherendof

thegreybroadbandcable

intotheDSL/breporton

yourrouter.

b. Connectthetwo

partsofthepowersupply

together.

d. Connectthepower

supplyintoaplugsocket

andturniton.

c. Plugthepowercable

intotherouter.

Reset Power

Check it over

Everythingshouldnowlooklikethis,thepowerlight

willgogreenandthebroadbandlightwillgogreen

shortlyafterwards.

Need help connecting your

devices wirelessly?

Visit:ee.co.uk/brightbox

Wireless...

TheBrightBox2supports:

2.4GHZ(B,GandN)formaximumdevicecompatibilityand

range.5GHZ(NandAC)forbetterwirelessperformance

andspeed.

Yourwirelessnetworknamesandwirelesspasswordcanbe

foundonthe‘KEEPMEE’cardoronthebackoftherouter.

To connect to your wireless network:

1 Ifyou’reusingawirelessadapter,makesureit’sinstalled

correctlyandturnedon.

2Openthewirelesssoftwareonyourdevice:

Ifyou’rehavingproblemsseeingthe5GHzwireless

networkthatbeginswith‘5GHz-‘inareasofyourhouse,

youcanconnecttothe2.4GHznetwork(withoutthe

‘5GHz-‘prex)asanalternative.

3 Lookforyourwirelessnetworknameinthelistof

networks.Youmightseetwowirelessnetworknames:

Ifyouseeyourwirelessnetworknamethatbeginswith

‘5GHz-‘(forexample5GHz-EE-1a2b3c)thismeansyour

adaptersupports5GHzwirelessNorAC.Connectto

thisnetworknameifit’svisible.

Ifyoucanonlyseeyourwirelessnetworknamethat

lookssomethinglike‘EE-1a2b3c’(withoutthe‘5GHz-’)

connecttothisnetwork.Thismeansthatyourwireless

adaptersupports2.4GHzwirelessNorB/G.

4Select‘Connect’or‘Join’onyourwirelessnetwork

andwhenpromptedenteryourwirelesspassword.

5Great,yourdeviceshouldnowbeconnectedtoyour

BrightBox2WirelessRouter.

Now select your Parental Controls by going to STEP 4.

(Grey) (Black)

Bright Box 2

Wireless Router

Broadbandcable

Powersupply

(2-parts)

FibreBroadband

lter(Where required)

KEEPMEEcard

Ethernetcable

(For a wired connection)

Quick reference guide

Step 1:

Settingupyourbroadband.

Step 2:

Connectandturnonyourrouter.

Step 3:

Gettingconnected.

Connectyourrstdeviceandsetupyourparental

controls.Ifyoudon’tneedthesecontrols,simplyselect

theoptionIDON’TNEEDPARENTALCONTROLS.

Ifyouareanexistingcustomerandyouwouldlike

parentalcontrols,pleasevisithttp://ee.co.uk/nortonfamily

Step 4:

Settingupyourparentalcontrols.

You’re ready to go...

Connectyourremainingdevices.You’renowupand

running.Followstep3‘GettingConnected’topairyour

remainingdevicestotherouterandyou’regoodtogo.

Important

Yourbroadbandmustbeready-we’llsendyouatext

andemailwhenitis.

ENGINEER INSTALLATION?

Ifyou’veaskedforEEtosendanengineertoinstallyour

line,don’t do anything until this has happened.

Disconnecting your old equipment

Ifyou’vealreadygotabroadbandmodemorrouter

connectedtoyourline,unplugthepowersupplyandall

othercablesandputthemtoonesidefornow.It’sbest

tousethebroadbandlterprovidedinthebox,especially

toconnectyournewrouter.Youcanleaveexistinglters

connectedtoothertelephonesockets.

What socket do you currently have?

Isyourexistingsetupasinglesocketwith

microlter?

1.1

Connectthebroadband

ltertothetelephone

socket.

1.2

Connectthegrey

broadbandcabletothe

broadbandlter.

1.3

Connectatelephone

cabletotheother

availablesocket.

Connectlterstoall

othertelephonesockets

inuse.

1.1

1.2

1.3

Top tip

Ifyoucan,connectyourroutertothemainphone

socketforbetterbroadbandspeeds.

Isyourexisting

setupadual

socketwithno

microlter?

Option1

Connectthegrey

broadbandcabletothe

topsocket.

Option2

Connectthegrey

broadbandcabletothe

lefthandsocket.

Usingadataextensionkit?

Ifyouareusingadata

extensionkitConnect

thegreybroadband

cabletothesocket.

Windows

Apple Mac

Other devices The list can usually be found in the settings

menu next to ‘wireless’, ‘manage connections’, or ‘networks’

Click the ‘AirPort’ icon in the menu bar

Click the network icon in your device’s notiﬁcation area. If you’re

using Windows Vista you’ll need to choose ‘connect to network’

Orifyouhaveadualsocketitshouldlooklikethis:

Did you know?

Intelligent wireless

Improvesyourwirelessbroadbandsignalinthehome.

Computers,TV’sandallyourlovelygizmosgiveoffsignals

thatcanaffectyourwirelessconnection.It’sagoodthing

thatyourrouterisallsetuptohelpyouavoidthesesignals

andgiveyoubetterperformance.

Toimproveyourwirelesssignalathome,pressthe

‘intelligentwireless’buttononthetopoftherouter.Allyour

deviceswillbemovedautomatically.

Yourusernameandpasswordcanbe

foundonyour‘KEEPMEE’card.

Don’tforgettoputitsomewheresafe.

Intelligent

wireless

Support

WehopeyoulikeyournewBrightBox2WirelessRouter.

ThisguideshouldhaveyouallsetforEEBroadband.

Ifyou’restillhavingproblemsthengiveusacallandwe’ll

giveyouahand.

Go online

my.ee.co.uk

ee.co.uk/brightbox

ee.co.uk/help

ee.co.uk/education

ee.co.uk/safety

Or call us on

08448738586*

orcall150fromyourEE,T-MobileorOrangemobilephone#.

Business customer?

Asabusinesscustomeryouhaveaccesstoourdedicated

BusinessCustomerServicesteam24hoursaday,every

day.ContactyourcompanyITAdministratortoobtainEE

support.

* Calls to 0844 873 8586 from an EE Home Phone are free of charge. Charges

from mobiles and other networks will vary.

# Calls to 150 from EE, T-Mobile or Orange mobile phones are charged as per

your price plan. Please see ee.co.uk for more information.

Your Bright Box 2 wireless router

STATUS DESCRIPTION

Power

Solid green The router is on.

Off The router is not receiving power/switched off.

Red The router is powering up, rebooting or is faulty.

Broadband

Solid green The router is functioning correctly, and is

connected to broadband.

Flashing orange The router is synchronising with broadband.

Red The router can’t detect a broadband signal. Check

that the grey broadband cable is connected to the

DSL/ﬁbre port.

Internet

Solid/flashing

green

Internet is connected and trafﬁc is being sent

between the router and the Internet.

Flashing orange Internet connection is trying to be established.

Off The Internet connection process hasn’t begun.

Check that the grey broadband cable is

connected to the DSL/ﬁbre port.

Red The Internet connection is down.

Wireless

Solid/flashing

green

Wireless is enabled.

Flashing green Data is being sent via wireless.

Off Wireless has been disabled.

Intelligent

Wireless

On A successful WPS connection has been made.

Fast flashing The WPS function is running.

Slow flashing Intelligent wireless is searching for a new wireless

channel.

Off WPS or Intelligent Wireless are not running.

Power

Broadband

Internet

Wireless

Intelligent

wireless

GigE

Reset Power

Fibre / DSL

port Reset button

Ethernet

ports

ON/OFF

Power socket

GigE port

WAN port

Parental controls

Parentalcontrolspreventageinappropriatecontent

beingaccessedonyourdevices,we’vepartneredwith

Norton™ Familytoofferyoupeaceofmindaboutchild

safetyonline.

Important

You must select your parental controls settings

before you can browse the web.

If you DO want parental controls

Connectyourrstdevicetotherouter(eitherwirelessor

wired)andopenyourinternetbrowseri.e.Firefox,Safari,

ChromeorInternetExplorer.At this stage only connect

1 device.

If you DO NOT want parental controls

Select‘Idonotneedparentalcontrols’andyou’llsee

thismessageforacoupleofminutes.DON’T close this

window until the process is complete.

Select‘Ineedparentalcontrols’andyou’llseethis

messageforacoupleofminutes.Please don’t close

this window.

Whenyou’vemadetheconnection,choose

‘GetNortonFamily’andyou’llberedirectedtothe

NortonFamilyhomepage.

Hereyoucansignup,downloadandallocateusers.

Youonlyneedtosignupatthisstage,youcancome

backlaterandcompletethedownloadanduser

allocationprocess.

You’renowupandrunning.FollowSTEP3,

‘GettingConnected’toconnectyourremaining

devicestotherouterandyou’regoodtogo.

You’renowupandrunning.FollowSTEP3,

‘GettingConnected’toconnectyourremaining

devicestotherouterandyou’regoodtogo.

ReadytodownloadNorton™ Antivirus Software?

It’sinclusivefor12-months.

Visit www.ee.co.uk/norton360whenyou’reconnected

totheEEBroadbandnetworkandinstallthesoftware

onupto3PCs.

Antivirus software

Or wired?

YoucanconnectwiththesuppliedEthernetcable.You’ll

hearaclickwhenthecableisconnected.

Great,yourBrightBox2WirelessRoutershouldnowbe

connectedtoyourdevice.Younowneedtoselectyour

parentalcontrolsbygoingtoSTEP4.

Note:Togetthefastestpossiblespeedsplugyour

compatiblecomputerdirectlyintothe‘GigE’portof

therouter.

Plugoneendoftheblack

Ethernetcableintoany

oftheyellowEthernet

socketsonthebackof

your Bright Box 2 Wireless

Router.

Ifyoucan’tconnectorarehavingproblems,repeat

allofthestepsagainandcheckthatallplugsare

connectedproperly.

Ifthisdoesn’tworkyoucancontactusinanumberof

ways.Justhavealookatthesupportpageandwe’ll

helpgetyouupandrunning.

Plugtheotherendinto

theEthernetsocketon

yourdevice(yourlaptop

orPCforexample).

WirelessorWi-Fi,allowsyoutoconnecttotheinternet

withoutneedingcablesbetweenyourcomputersordevices

andyourBrightBox2WirelessRouter.

TheBrightBox2Wirelessrouterhasdualbandwirelesswhich

meansithastwowirelessnetworksavailable,onetransmitting

at2.4GHzandoneat5GHz.

The5GHznetworktypicallyprovidesa‘cleaner’frequency

asitismuchlessaffectedbycongestionandinterference

comparedto2.4GHz.Thismeansthatyoushouldexperience

betterwirelessperformance,especiallyifyouliveinadensely

populatedareaorareaffectedbyinterference,asthe2.4Ghz

networkisusedbymanyotherwirelessdevices.

What WiFi Network is best...

Inthelivingroom

whenyouareclose

totherouter,you

willreceiveamore

powerfulconnection

byconnectingtothe

5Ghznetwork.

Whenyouarefurther

fromtheBrightBox2

Wireless Router you

mayneedtoconnect

tothe2.4Ghznetwork

to get the best

performance.

5GHz

2.4GHz

Living Room

2.4GHz

5GHz Garden

EE Bright Box 2 Quick start guide

Brand: EE

Model: Bright Box 2

Type: Quick start guide

Download PDF

report

EE Bright Box 2 Quick start guide

EE Bright Box 2 Quick start guide

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