![](//vs1.manuzoid.com/store/data-gzf/9492ecb8ba2e10b22cfc33d237df1696/2/001368586.htmlex.zip/bg5.jpg)
5
R
ev.040811‐AS
www.elitescreens.com
info@elitesc
reens.com
• Two(2
)Yearpartsandlaborwarrantyfromdefectsinworkmanshipfrompurchasedateas
follows(exceptforrefurbishedunitsasspecifiedbel ow).
• Three(3)Ye arpartsandlaborwarrantyfromdefects inworkmanshipforGEMR(Government,
Educational,Military,&Religious)purchasesofnewproductonly.
• RefurbishedUnitscarrya90‐DAYparts andla bor warranty.
• Eachpartywillberesponsibleforonewayshippingduringthewarrantyperiod.
• ARMA(ReturnMerchandiseAuthorization)numbermustbeissuedinordertoprocessa
replacementortoauthorizeareturnforwarrantyrepair.EliteScreenswill,atitssoleoption
replaceorrepairthedefectiveunitwithareplacement*(seeexceptionsbelow)afterthe
defectiveunitorpartshavebeenreceived.Oncetheproductisreceived,EliteScreenswillsend
outareplacement*unittothecustomerbygroundservice(subjecttoinventoryavailability).
• DoNotReturnAnyUnauthorizedItemstoEliteScreens,astheywillberefusedandreturned
atyourexpense.TheRMANumbermustbeincludedontheoutsidelabelofyourshipping
box.OurwarehouseisnotauthorizedtoacceptreturnswithoutanRMAnumberonthe
shippinglabel.
• RMANumbersarevalidfor45daysfromthedateissued.
• MissingPartsmustbereportedwithin7daysofreceipt.Ifreportedafter7days,thecustomer
willberesponsibleforshippingandhandlingfees.Ifreportedafter30daysofreceipt,the
customerwillberesponsibleforcostofpartsandshipping&handlingfees.
*ANeworrefurbishedreplacementwillbesendouttothecustomerdependingonthetypeof
purchase(neworrefurbished)andbasedonstockavailability.
NorthAmericaonlyU.S.andCanada
ForWarrantyandServicerequests,pl
easesubmitanRMA/ServiceFormat:
www.elitescreens.com/warrantysupportform
Pleasevisitth
islinkforfullWarrantyinformation:
www.elitescreens.com/warranty
ForCustomerServiceandTech
nicalquestions,pleasecontactEliteScreensat:
Fax:(562)92
REMEMBERTOREGISTERYOURPRODUCTAT:
WWW.ELITESCREENS.COM
Warranty Policy