Jabra Link 950 USB-C Adapter Operating instructions

Jabra
Brand
Jabra
Model
Link 950 USB-C Adapter
Type
Operating instructions

Below you will find brief information for Link 950 USB-C. This document provides instructions to troubleshoot call control issues with ShoreTel softphones when using the Jabra Link 950 USB-C adapter. It outlines steps to verify the correct installation of the ShoreTel Telephony Interface, and ensure the ShoreTel integration is ready in Jabra Direct. You can use this guide to fix call control issues with Mitel/Shoretel Communicator v.14, 15, and Mitel/Shoretel Connect Onsite.

Below you will find brief information for Link 950 USB-C. This document provides instructions to troubleshoot call control issues with ShoreTel softphones when using the Jabra Link 950 USB-C adapter. It outlines steps to verify the correct installation of the ShoreTel Telephony Interface, and ensure the ShoreTel integration is ready in Jabra Direct. You can use this guide to fix call control issues with Mitel/Shoretel Communicator v.14, 15, and Mitel/Shoretel Connect Onsite.

Jabra Link 950 USB-C
Why does call control not work with my ShoreTel softphone
even though I followed the post installation steps of Jabra
Direct?
Compatible Mitel/Shoretel softphones
Mitel/Shoretel Communicator v.14, 15
Mitel/Shoretel Connect Onsite
Confirm successful installation
Call control may not work because the ShoreTel Telephony Interface is not
installed properly, or the Mitel/ShoreTel softphone failed to configure
properly. Use the following steps to check the installation and
configuration.
1. In the Control Panel, click Phone and Modem.
2. On the Advanced tab, verify that ShoreTel Remote TAPI Service
Provider is listed as shown in the following screenshot.
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3. Click Configure. The ShoreTel Remote TSP dialogue opens.
4. In the Provider Usage section, verify that Use this service provider
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(enable) is selected.
5. If you cannot verify these steps, the ShoreTel Remote TAPI Service
Provider is not installed properly. Reinstall it, and then reboot your
computer.
6. Verify that the ShoreTel integration displays the Ready status in the
Jabra Direct home screen.
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https://www.jabra.hk/supportpages/jabra-link-950/2950-79/faq/07dfc668-2241-48c8-a7f6-
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Jabra Link 950 USB-C Adapter Operating instructions

Jabra
Brand
Jabra
Model
Link 950 USB-C Adapter
Type
Operating instructions

Below you will find brief information for Link 950 USB-C. This document provides instructions to troubleshoot call control issues with ShoreTel softphones when using the Jabra Link 950 USB-C adapter. It outlines steps to verify the correct installation of the ShoreTel Telephony Interface, and ensure the ShoreTel integration is ready in Jabra Direct. You can use this guide to fix call control issues with Mitel/Shoretel Communicator v.14, 15, and Mitel/Shoretel Connect Onsite.

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