HP Pavilion 10-n000 x2 Detachable PC User guide

HP Pavilion x2 Detachable Notebook PC

HP x2 210 G1 Tablet

Maintenance and Service Guide

IMPORTANT! This document is intended for HP

authorized service providers only.

Company, L.P.

Bluetooth is a trademark owned by its

proprietor and used by HP Inc. under license.

Intel is a U.S. registered trademark of Intel

Corporation. Microsoft and Windows are U.S.

registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its

proprietor.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

Third Edition: January 2016

First Edition: June 2015

Document Part Number: 814660-003

Product notice

This guide describes features that are common

to most products. Some features may not be

available on your tablet.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this tablet, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

entire unused product (hardware and software)

within 14 days for a refund subject to the

refund policy of your place of purchase.

For any further information or to request a full

refund of the tablet, please contact your local

point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not

allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or

clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as

pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible

surface temperature limits dened by the International Standard for Safety of Information Technology

Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identication .................................................................................................................. 3

Right side ............................................................................................................................................................... 3

Left side ................................................................................................................................................................. 4

Display .................................................................................................................................................................... 5

Top edge ................................................................................................................................................................. 6

Bottom edge .......................................................................................................................................................... 6

3 Illustrated parts catalog ................................................................................................................................ 7

Locating the product number and serial number ................................................................................................. 7

Tablet major components ...................................................................................................................................... 9

Miscellaneous parts ............................................................................................................................................. 12

Sequential part number listing ........................................................................................................................... 13

4 Removal and replacement preliminary requirements ..................................................................................... 21

Tools required ...................................................................................................................................................... 21

Service considerations ......................................................................................................................................... 21

Plastic parts ....................................................................................................................................... 21

Cables and connectors ...................................................................................................................... 21

Grounding guidelines ........................................................................................................................................... 22

Electrostatic discharge damage ........................................................................................................ 22

Packaging and transporting guidelines .......................................................................... 23

Workstation guidelines ................................................................................ 23

5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 25

Releasing the tablet from the keyboard base ..................................................................................................... 25

Tablet component replacement procedures ....................................................................................................... 25

Unlocking the device and disabling Always On Remote Management (select products only) ........................... 26

Back cover ............................................................................................................................................................ 26

Battery ................................................................................................................................................................. 28

Audio board .......................................................................................................................................................... 30

Speakers .............................................................................................................................................................. 31

Touch board ......................................................................................................................................................... 33

System board ....................................................................................................................................................... 34

Wireless antenna ................................................................................................................................................. 37

v

Power/volume button board ............................................................................................................................... 38

Webcam module .................................................................................................................................................. 40

Middle frame ........................................................................................................................................................ 42

POGO (10-pin) docking connector cable ............................................................................................................. 43

Keyboard base ..................................................................................................................................................... 44

Hard drive (select products only) ........................................................................................................................ 46

Keyboard board ................................................................................................................................................... 47

TouchPad .............................................................................................................................................................. 48

Hinge cover .......................................................................................................................................................... 49

POGO connector ................................................................................................................................................... 51

6 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 53

Starting Setup Utility (BIOS) ................................................................................................................................ 53

Updating Setup Utility (BIOS) .............................................................................................................................. 53

Determining the BIOS version ........................................................................................................... 53

Downloading a BIOS update .............................................................................................................. 54

Synchronizing a tablet and keyboard (select products only) .............................................................................. 55

7 Using HP PC Hardware Diagnostics (UEFI) in Windows 10 ................................................................................. 56

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 56

8 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 ............................................. 58

Starting Setup Utility (BIOS) ................................................................................................................................ 58

Updating Setup Utility (BIOS) .............................................................................................................................. 58

Determining the BIOS version ........................................................................................................... 58

Downloading a BIOS update .............................................................................................................. 59

Using HP PC Hardware Diagnostics (UEFI) ........................................................................................................... 60

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 60

9 Specications .............................................................................................................................................. 62

10 Backing up, restoring, and recovering in Windows 10 .................................................................................... 63

Creating recovery media and backups ................................................................................................................ 63

Creating HP Recovery media (select products only) ......................................................................... 63

Using Windows tools ........................................................................................................................................... 64

Restore and recovery ........................................................................................................................................... 65

Recovering using HP Recovery Manager ........................................................................................... 65

What you need to know before you get started ............................................................. 65

Using the HP Recovery partition (select products only) ................................................. 66

Using HP Recovery media to recover .............................................................................. 66

vi

Changing the computer boot order ................................................................................ 67

Removing the HP Recovery partition (select products only) ......................................... 68

11 Backing up, restoring, and recovering in Windows 8.1 ................................................................................... 69

Creating recovery media and backups ................................................................................................................ 69

Creating HP Recovery media (select products only) ......................................................................... 69

Using Windows tools ........................................................................................................................................... 70

Restore and recovery ........................................................................................................................................... 70

Recovering using HP Recovery Manager ........................................................................................... 71

What you need to know before you get started ............................................................. 71

Using the HP Recovery partition (select products only) ................................................. 72

Using HP Recovery media to recover .............................................................................. 72

Changing the computer boot order ................................................................................ 72

Removing the HP Recovery partition (select products only) ......................................... 73

12 Power cord set requirements ...................................................................................................................... 74

Requirements for all countries ............................................................................................................................ 74

Requirements for specic countries and regions ................................................................................................ 75

13 Recycling .................................................................................................................................................. 77

Index ............................................................................................................................................................. 78

vii

viii

1 Product description

Category Description

Product Name HP Pavilion x2 Detachable

HP x2 210 G1 Tablet

Processor Intel Z8300 1.44 GHz quad core processor soldered-on-circuit (SoC)

Panel 10.1-in (1280x800), Antiglare (AG), light-emitting diode (LED), WXGA, TouchScreen display panel

Graphics Internal graphics:

Intel 7th generation graphics and media encode/decode engine 2D/3D graphics

Supports DX11, OpenGL 3.0 (OGL 3.0), OpenCL 1.2 (OCL 1.2), and OpenGLES 2.0 (OGLES 2.0)

Memory On-board; non-accessible

2 GB DDR3L or 4 GB DDR3L

Supports up to 2 GB or 4 GB (select products only) maximum system memory

Mass storage Supports 32- or 64-GB eMMC (v5.0)

Audio and video Stereo speakers (2)

Dual array digital microphones with appropriate beam-forming, echo-cancellation, and noise-

suppression software

Audio codec ALC5642

HD webcam: 1/6-in, F2.4, 1.26-MP max., (1280x720), 720P, 30 fps

Sensor Accelerometer

Ambient Light Sensor

eCompass

Gyroscope

Hall sensor

Thermistor

Wireless networking Integrated wireless options:

Intel 3165NGWG ac, 1x1 Bluetooth 4.0 LE PCIe+USB NGFF 2230 WW (Stone Peak 1)

AzureWave AW-NB177NF Realtek RTL8723BS 802.11 (1x1 b/g/n, Single Band, Bluetooth 4.0) with

single antenna (SDIO+UART)

Supports Miracast

External expansion Integrated microSD Card Reader expandable to 2 TB

Supports SD 3.0

Ports

●

Audio: headphone/microphone combo jack

●

MicroSD Card Reader

●

One USB 2.0 port, one USB 2.0 type C port support charging and data

●

Micro HDMI v1.4a port supporting up to 2048x1024, 1920x1080 @ 60Hz

1

Category Description

●

POGO-pin (10-pin) docking connector

Keyboard 93% island-style thin cover keyboard (1.5-mm travel distance) with image sensor clickpad

●

Multitouch gestures enabled for clickpad

●

POGO-pin (10-pin) docking connector

Power requirements Supports a 2-cell, 33-Wh battery (non-removable), USB charging

Supports a 15-W USB Type C AC adapter with DC plug and localized cable plug support

Operating system Preinstalled:

Windows 10 Home Entry EM/SL Tablet + 2-in-1 Notebook

Windows 10 Home Entry EM/SL 64 Tablet + 2-in-1 SEAP (APJ)

Windows 10 Home China/SL 64 CPPP

Serviceability End user replaceable part: AC adapter

2 Chapter 1 Product description

2 External component identication

Right side

Component Description

(1) Volume buttons Control speaker volume on the tablet.

▲

To increase speaker volume, press the + edge of the

button.

(2) Windows button Opens the Start menu.

(3) Memory card reader Reads optional memory cards that enable you to store, manage,

share or access information.

To insert a card:

1. Hold the card label-side up, with connectors facing the

computer.

2. Insert the card into the memory card reader, and then

press in on the card until it is rmly seated.

To remove a card:

▲

Press in on the card, and then remove it from the memory

card reader.

(4) HDMI port Connects an optional video or audio device, such as a high-

denition television, any compatible digital or audio component,

or a high-speed High-Denition Multimedia Interface (HDMI)

device.

(5) USB Type-C port Connects any device with a Type-C connector.

NOTE: Some USB Type-C ports can charge select models of

cell phones, laptops, tablets, and MP3 players. even when the

computer is o. Some can also connect DisplayPort, VGA, HDMI,

and other video devices.

(6) AC adapter and battery light

●

White: The AC adapter is connected and the battery is fully

charged.

●

Amber: The AC adapter is connected, and the battery is

charging.

Right side 3

●

White: The AC adapter is disconnected, and the battery has

reached a low battery level.

●

Blinking amber: The battery is not charging.

(7) USB 3.0 port Connects optional USB 3.0 devices and provides enhanced USB

power performance.

Left side

Component Description

Audio-out (headphone)/Audio-in (microphone)

jack

Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable. Also connects an

optional headset microphone. This jack does not support

optional microphone-only devices.

WARNING! To reduce the risk of personal injury, lower the

volume setting before putting on headphones, earbuds, or a

headset. For additional safety information, refer to the

Regulatory, Safety, and Environmental Notices.

To access this document:

▲

Type support in the taskbar search box, and then select

the HP Support Assistant app.

‒ or –

Click the question mark icon in the taskbar.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-

in (microphone).

4 Chapter 2 External component identication

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local

area networks (WLANs).

(2) Webcam Records video and captures photographs. Some products allow you

to video conference and chat online using streaming video.

To use the webcam:

▲

Type camera in the taskbar search box, and then select

Camera.

(3) Webcam light On: The webcam is in use.

(4) Ambient light sensor Automatically adjusts the display brightness based on the lighting

conditions in your environment.

(5) Speakers (2) Produce sound.

*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the

antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or

region.

To access this document:

Type support in the taskbar search box, and then select the HP Support Assistant app.

‒ or –

Click the question mark icon in the taskbar.

Display 5

Top edge

Component Description

(1) Power button

●

When the tablet is o, press the button to turn on the

tablet.

●

When the tablet is on, press the button briey to initiate

Sleep.

●

When the tablet is in the Sleep state, press the button

briey to exit Sleep.

●

When the tablet is in Hibernation, press the button briey

to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the tablet has stopped responding and Windows shutdown

procedures are ineective, press and hold the power button

down for at least 10 seconds to turn o the tablet.

To learn more about your power settings, see your power

options. Type power in the taskbar search box, select Power

and sleep settings, and then select Power and sleep.

(2) Internal microphones Record sound.

Bottom edge

Component Description

(1) Alignment posts(2) Allow the display to open and close.

(2) Docking port Connects the tablet to the keyboard base.

(3) Product and regulatory information Identies serial number, product number, and regulatory

labels

6 Chapter 2 External component identication

3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then

follow the on-screen instructions.

Locating the product number and serial number

The tablet serial number and product number are etched on the tablet bottom edge (3).

– or –

The serial number (2) and product number (3) are also located on a label inside the back cover.

This information may be needed when travelling internationally or when contacting support.

Component

(1) Data matrix code

Locating the product number and serial number 7

Component

(2) Serial number

(3) Product number

(4) Warranty period

(5) Model number (select products only)

8 Chapter 3 Illustrated parts catalog

Tablet major components

Item Component Spare part number

(1) Display panel assembly10.1-in, AG, LED, WXGA, TouchScreen (includes bezel and

TouchScreen cable)

In Turbo Silver nish 814732-001

832395-001

In Blizzard White nish 824609-001

Tablet major components 9

Item Component Spare part number

832396-001

In Sunset Red nish 824610-001

832397-001

(2) Battery, 2-cell, 33-Wh (includes cable and double-sided adhesive) 810985-005

(3) Webcam (includes cable and double-sided adhesive) 833626-001

(4) Power/volume button board (includes cable) 814722-001

832766-001

(5) Speaker Kit (includes left and right speakers and cables) 814735-001

(6) Audio board (includes cable and double-sided adhesive) 814721-001

832765-001

(7) Middle frame

(8) Touch board (includes cable) 814725-001

(9) POGO (10-pin) docking connector board (includes cable)

For products not equipped with a hard drive 814723-001

833623-001

For products equipped with a hard drive 833624-001

(10) Wireless antenna (includes cable) 814724-001

832760-001

(11) System board equipped with an Intel Z8300 1.44-GHz quad core processor (SoC), a graphics subsystem with UMA

memory, and 2 GB or 4 GB (select products only) DDR3L system memory (includes replacement thermal material)

Equipped with an Intel Z8300 processor, a 32-GB eMMC hard drive (SoC), and a Windows 10

operating system

832393-601

Equipped with an Intel Z8300 processor, a 32-GB eMMC hard drive (SoC), and a non-

Windows operating system

832393-001

Equipped with an Intel Z8300 processor, 2 GB of system memory, a 64-GB eMMC hard drive

(SoC), and a Windows 10 operating system

832394-601

Equipped with an Intel Z8300 processor, 2 GB of system memory, a 64-GB eMMC hard drive

(SoC), and a non-Windows operating system

832394-001

Equipped with 2 GB of system memory, a 32-GB eMMC hard drive (SoC), and a Windows 10

operating system

834737-601

Equipped with 4 GB of system memory, a 64-GB eMMC hard drive (SoC), and a Windows 10

operating system

834738-601

Equipped with 2 GB of system memory, a 64-GB eMMC hard drive (SoC), and a Windows 10

operating system

839058-601

Equipped with 4GB of system memory, a 32-GB eMMC hard drive (SoC), and a Windows 10

operating system

839059-601

Equipped with 4 GB of system memory, a 64-GB eMMC hard drive (SoC), and a Windows 10

operating system

855822-601

Equipped with 4 GB of system memory, a 64-GB eMMC hard drive (SoC), and a non-Windows

operating system

855822-001

10 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Equipped with 4 GB of system memory, a 32-GB eMMC hard drive (SoC), and a Windows 10

operating system

855826-601

Equipped with 4 GB of system memory, a 32-GB eMMC hard drive (SoC), and a non-Windows

operating system

855826-001

Thermal Material Kit (not illustrated, includes replacement thermal material) 826599-001

(12) Back cover

In Turbo Silver nish 832761-001

In Blizzard White nish 832762-001

In Sunset Red nish 832763-001

(13) Top cover with keyboard for products not equipped with a hard drive

In Turbo Silver nish 814718-001

In Blizzard White nish 814719-001

In Sunset Red nish 814720-001

Top cover with keyboard for products equipped with a hard drive:

In Turbo Silver nish 832468-001

In Blizzard White nish 832469-001

In Sunset Red nish 832470-001

(14) TouchPad board

In Turbo Silver nish 833638-001

In Blizzard White nish 835706-001

In Sunset Red nish 835707-001

(15) Display cable 832764-001

814715-001

(16) Hinge

For products not equipped with a hard drive 833635-001

For products equipped with a hard drive 833636-001

(17) Hinge cover for products not equipped with a hard drive

In Turbo Silver nish 833629-001

In Blizzard White nish 833630-001

In Sunset Red nish 833631-001

Hinge cover for products equipped with a hard drive

In Turbo Silver nish 833632-001

In Blizzard White nish 833633-001

In Sunset Red nish 833634-001

(18) Hinge connector (included with hinge cover)

Tablet major components 11

Item Component Spare part number

(19) Hard drive (select products only)

500 GB 5400 RPM SATA RAW 7mm hard drive 778186-005

1 TB 5400 RPM SATA RAW 7mm hard drive 762990-005

(20) Keyboard board

For products not equipped with a hard drive 833627-001

For products equipped with a hard drive 833628-001

(21) Base enclosure for products not equipped with a hard drive

In Turbo Silver nish 833614-001

In Blizzard White nish 833615-001

In Sunset Red nish 833616-001

Base enclosure for products equipped with a hard drive

In Turbo Silver nish 833617-001

In Blizzard White nish 833618-001

Base enclosure in Sunset Red nish 833619-001

Miscellaneous parts

Component Spare part number

15-W AC adapter (includes USB extension cable) 792619-001

Duck head adapter 822328-001

Rubber Kit 814733-001

832769-001

Screw Kit 814734-001

Case (for use in Europe) 833754-021

DIB HP Stereo 3.5mm headset 840339-001

12 Chapter 3 Illustrated parts catalog

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