HP x2 210 G2 User guide

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Notebooks
Type
User guide

This manual is also suitable for

HP x2 Detachable PC
* Model numbers 10-p0XX
HP x2 210 G2 Detachable PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.
Copyright 2016 HP Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc under license.
Intel and Core are U.S. registered trademarks of
Intel Corporation. Microsoft and Windows are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: August 2016
Document Part Number: 903182-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 4
Display .................................................................................................................................................................... 4
Top edge ................................................................................................................................................................. 5
Right side ............................................................................................................................................................... 6
Left side ................................................................................................................................................................. 7
Bottom edge .......................................................................................................................................................... 7
Locating the product number and serial number ................................................................................................. 8
3 Illustrated parts catalog ................................................................................................................................ 9
Tablet major components ...................................................................................................................................... 9
Dock major components ...................................................................................................................................... 12
Hinge components ............................................................................................................................................... 14
Cables ................................................................................................................................................................... 15
Rubber Kit ............................................................................................................................................................ 16
Miscellaneous parts ............................................................................................................................................. 17
4 Removal and replacement preliminary requirements ..................................................................................... 18
Tools required ...................................................................................................................................................... 18
Service considerations ......................................................................................................................................... 18
Plastic parts ....................................................................................................................................... 18
Cables and connectors ...................................................................................................................... 18
Grounding guidelines ........................................................................................................................................... 19
Electrostatic discharge damage ........................................................................................................ 19
Packaging and transporting guidelines .......................................................................... 20
Workstation guidelines ................................................................................ 20
5 Removal and replacement procedures ........................................................................................................... 22
Tablet component replacement procedures ....................................................................................................... 22
Back cover ......................................................................................................................................... 22
Docking connector (display) .............................................................................................................. 24
RTC battery ........................................................................................................................................ 25
Front webcam module ...................................................................................................................... 26
Antenna ............................................................................................................................................. 27
LCD shield .......................................................................................................................................... 28
v
Battery ............................................................................................................................................... 29
Speakers ............................................................................................................................................ 30
Audio board ....................................................................................................................................... 32
Power button board .......................................................................................................................... 33
Volume board .................................................................................................................................... 35
Rear webcam module and lens ......................................................................................................... 36
System board .................................................................................................................................... 38
Dock component replacement procedures ......................................................................................................... 40
Bottom cover ..................................................................................................................................... 40
Hard drive .......................................................................................................................................... 42
Docking board (models with a hard drive) ........................................................................................ 43
Docking board (models without a hard drive) .................................................................................. 45
TouchPad board ................................................................................................................................. 46
Hinge assembly ................................................................................................................................. 47
Hinge components ............................................................................................................................ 48
Top cover/keyboard ........................................................................................................................... 52
6 Using Setup Utility (BIOS) ............................................................................................................................. 53
Starting Setup Utility (BIOS) ................................................................................................................................ 53
Updating Setup Utility (BIOS) .............................................................................................................................. 53
Determining the BIOS version ........................................................................................................... 53
Downloading a BIOS update .............................................................................................................. 54
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 56
8 Specications .............................................................................................................................................. 58
9 Backing up, restoring, and recovering ........................................................................................................... 59
Creating recovery media and backups ................................................................................................................ 59
Creating HP Recovery media (select products only) ......................................................................... 59
Using Windows tools ........................................................................................................................................... 60
Restore and recovery ........................................................................................................................................... 61
Recovering using HP Recovery Manager ........................................................................................... 61
What you need to know before you get started ............................................................. 61
Using the HP Recovery partition (select products only) ................................................. 62
Using HP Recovery media to recover .............................................................................. 62
Changing the computer boot order ................................................................................ 63
Removing the HP Recovery partition (select products only) ......................................... 64
vi
10 Power cord set requirements ...................................................................................................................... 65
Requirements for all countries ............................................................................................................................ 65
Requirements for specic countries and regions ................................................................................................ 65
11 Recycling .................................................................................................................................................. 67
Index ............................................................................................................................................................. 68
vii
viii
1 Product description
Category Description Tablet Dock
Product Name HP x2 Detachable PC (model numbers 10-p0XX)
HP x2 210 G2 Detachable PC
Processor Intel Atom x5-Z8350 1.44-1.92 GHz quad core processor, 2 W, soldered-on-circuit
(SoC)
Chipset Integrated SoC
Graphics Internal graphics
Intel® HD Graphics 400
Support Dynamic Graphics Frequency, DX12, OpenGL 3.X, OpenCL 1.2
Panel 16:10 Ultra Wide Aspect Ratio
10.1-in (1280x800), antiglare, WLED, WXGA, uslim-bent (2.6 mm), eDP; 250 nits
Touch screen with ush glass, multitouch enabled
Memory On-board system memory
DDR3L-1600 single channel support
2048 MB (256Mx16 x4pcs)
LPDDR3-1600 single channel support (LPDDR3-1866 1.2V downgraded to
LPDDR3-1600)
4096 MB (256Mx16x4x2pcs)
Supports up to 4 GB maximum system memory
Mass storage Tablet
eMMC (TLC) congurations:
128 GB (HP x2 210 G2 models only)
64 GB
32 GB
Dock
Single hard drive congurations (HP x2 models only)
1 TB, 5400 rpm, 7.2 mm
500 GB, 5400 rpm, 7.2 mm
Webcam Two xed integrated web cameras
Front: HP True Vision HD: HD camera - indicator LED, USB2.0, f2.0
Rear : HP True Vision 5 MP Fixed Focus (2592 x 1944) support WFOV
Single digital mic
HP Noise Cancellation enabled
Support for voice recognition
1
Category Description Tablet Dock
Audio Stereo speakers (2)
DTS Studio Sound
Sensors Accelerometer
eCompass
Gyroscope
Sensor hub
Wireless
networking
Integrated Wireless options with dual antennas (LGA/PCIe)
Intel WiDi support
Connected Standby support
Compatible with Miracast-certied devices
Intel Dual Band Wireless-AC 3165 802.11ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter
(non-vPro)(HP x2 models)
Intel Dual Band Wireless-AC 7265 802.11ac 2x2 + Bluetooth Combo Adapter (non
vPro)(HP x2 210 G2 models)
External
expansion
Tablet
Micro Secure Digital (SD) Media Reader
Support SD/SDHC/SDXC
Push-push insertion/removal
Ports Tablet
Headphone/microphone combo jack
One USB 3.0 port
One USB 2.0 type C port supporting charging and data
Micro HDMI v1.4a port supporting up to 1920x1080 @ 60Hz
Pogo-pin (6-pin) docking connector
Keyboard Keyboard
Detachable hard keyboard cover
93% island style thin cover non-backlit keyboard (1.5 mm travel distance)
TouchPad
TouchPad with image sensor
Multitouch gestures enabled
Supports Windows 10 Modern Trackpad Gestures
Power
requirements
Battery
2-cell, 32.5-Whr polymer battery
Battery life enhancement
Supports battery fast charge
AC adapter
45-W USB Type C AC adapter with power cords
2 Chapter 1 Product description
Category Description Tablet Dock
1 m length power cord
Security fTPM 2.0
Operating
system
Preinstalled (HP x2 models)
For Developed Market (ML)
Windows 10 Entry 2-in-1 (Compact)
For Emerging Market (EM/SL)
CPPP Windows 10 Home China Language Edition 2-in-1 (Compact)
SEAP Windows 10 Entry 2-in-1 (Compact)
Preinstalled (HP x2 210 G2 models)
Windows 10 Home 64 Entry Tablet + 2-in-1 Notebook (Compact)
Windows 10 Home 64 Entry Tablet + 2-in-1 Notebook Single Language (Compact)
Windows 10 Home 64 Chinese Market CPPP (Compact)
Windows 10 Pro 64 Tablet + 2-in-1 Notebook (Compact)
Windows 10 Pro 64 Tablet + 2-in-1 Notebook Chinese Market (Compact)
Windows 10 Pro 64 StF MSNA (Compact)
Windows 10 Pro 64 StF MSNA EM (Compact)
Windows 10 Pro 64 StF MSNA - Strategic (Compact)
Serviceability End user replaceable part: AC adapter
3
2 External component identication
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Camera
NOTE: This computer includes a second camera
on the rear of the display cover.
Allows you to video chat, record video, and record still images.
(3) Camera light On: The camera is in use.
(4) Speakers (2) Produce sound.
(5) Rear camera Allows you to video chat, record video, and record still images.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
4 Chapter 2 External component identication
Component Description
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Top edge
Component Description
(1) Power button
When the tablet is o, press the button to turn on the
tablet.
When the tablet is on, press the button briey to initiate
Sleep.
When the tablet is in the Sleep state, press the button
briey to exit Sleep.
When the tablet is in Hibernation, press the button briey
to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown
procedures are ineective, press and hold the power button
down for at least 10 seconds to turn o the tablet.
To learn more about your power settings, see your power
options. Type power in the taskbar search box, select Power
and sleep settings, and then select Power and sleep.
(2) Internal microphone Records sound.
Top edge 5
Right side
Component Description
(1) microSD memory card reader Reads optional memory cards that enable you to store,
manage, share or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the
memory card reader.
(2) micro-HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio
component, or a high-speed High-Denition Multimedia
Interface (HDMI) device.
(3) AC adapter and battery light
White: The AC adapter is connected and the battery is
fully charged.
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
Amber: The AC adapter is connected and the battery is
charging.
O: The battery is not charging.
(4) USB Type-C power connector port Connects a USB device with a Type-C connector to an AC
adapter to provide power to the computer and allows data
transfer.
NOTE: Adapters (purchased separately) may be required.
(5) USB 3.0 port Connects an optional USB device such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
6 Chapter 2 External component identication
Left side
Component Description
(1) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(2) Volume button Controls speaker volume on the tablet.
Bottom edge
Component Description
(1) Alignment posts (2) Guide the keyboard to the correct connection with the
tablet.
(2) Docking port Connects the tablet to the keyboard base.
Left side 7
Locating the product number and serial number
The tablet and serial number (2) and product number (3) are located on the tablet bottom edge. This
information may be needed when travelling internationally or when contacting support.
Component
(1) Quick Response (QR) code
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model number (select models only)
8 Chapter 2 External component identication
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Tablet major components
Tablet major components 9
Item Component Spare part number
(1) Display panel assembly
Silver HP x2 and HP x2 210 G2 models 902380-001
White HP x2 models 902381-001
Red HP x2 models 902382-001
Display panel cable (not illustrated) 902354-001
(2) Battery, 2-cell, 32-Wh (includes cable) 859517-855
(3) Audio board bracket 902361-001
(4) Audio board 902368-001
Audio board cable (not illustrated) 902351-001
(5) RTC battery 902383-001
(6) Power button board 902369-001
Power button board cable (not illustrated) 902352-001
(7) Speaker Kit (includes left and right speakers and cables) 902391-001
(8) Rear webcam (includes bracket) 902256-001
(9) Front webcam (includes microphone rubber) 902255-001
Front webcam cable (not illustrated) 902355-001
(10) Antenna 902341-001
(11) Volume board 902370-001
Volume board cable (not illustrated) 902353-001
(12) Docking connector 902356-001
(13) LCD shielding (includes thermal pad) 902363-001
(14) System board equipped with an Intel Atom x5-z8350 processor and a graphics subsystem with UMA memory (includes
replacement thermal material)
For use in HP x2 210 G2 models:
Equipped with a 128-GB eMMC hard drive (SoC), 4 GB of system memory, and the
Windows 10 operating system
903879-601
Equipped with a 128-GB eMMC hard drive (SoC), 4 GB of system memory, and Windows
7 or a non-Windows operating system
903879-001
For use in HP x2 and HP x2 210 G2 models:
Equipped with a 64-GB eMMC hard drive (SoC), 4 GB of system memory, and the
Windows 10 operating system
902254-601
Equipped with a 64-GB eMMC hard drive (SoC), 4 GB of system memory, and Windows
7 or a non-Windows operating system
902254-001
Equipped with a 32-GB eMMC hard drive (SoC), 2 GB of system memory, and the
Windows 10 operating system
902251-601
Equipped with a 32-GB eMMC hard drive (SoC), 2 GB of system memory, and Windows
7 or a non-Windows operating system
902251-001
10 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in HP x2 models:
Equipped with a 64-GB eMMC hard drive (SoC), 2 GB of system memory, and the
Windows 10 operating system
902252-601
Equipped with a 64-GB eMMC hard drive (SoC), 2 GB of system memory, and Windows
7 or a non-Windows operating system
902252-001
Equipped with a 32-GB eMMC hard drive (SoC), 4 GB of system memory, and the
Windows 10 operating system
902253-601
Equipped with a 32-GB eMMC hard drive (SoC), 4 GB of system memory, and Windows
7 or a non-Windows operating system
902253-001
(15) Hinge assembly
NOTE: The hinge assembly is not spared as a whole unit. For more information about
hinge subcomponents, see Hinge components on page 14.
not spared
(16) Back cover
Silver HP x2 and HP x2 210 G2 models 902342-001
White HP x2 models 902343-001
Red HP x2 models 902344-001
Tablet major components 11
Dock major components
Item Component Spare part number
(1) Bottom cover
For use in HP x2 and HP x2 210 models without a hard drive
Silver models 902345-001
For use in HP x2 models without a hard drive
White models 902346-001
Red models 902347-001
For use in models HP x2 models with a hard drive
Silver models 902348-001
White models 902349-001
12 Chapter 3 Illustrated parts catalog
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HP x2 210 G2 User guide

Category
Notebooks
Type
User guide
This manual is also suitable for

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