Signia CROS Silk X User guide

CROS Silk X transmitter

User Guide

2

Content

Welcome 4

Your CROS transmitter 5

Components and names 7

Signal tones 8

Batteries 9

Battery size and handling tips 9

Replacing batteries 10

Daily use 11

Turning on and o 11

Inserting and removing the transmitter 11

Maintenance and care 15

Transmitter 15

Ear pieces 16

Professional maintenance 19

Further information 20

Explanation of symbols 20

Operating, transport and orage conditions 21

Troubleshooting 22

Disposal information 22

Conformance information 23

Country-specic information 25

3

Important safety information 26

Personal safety 26

Product safety 29

Service and warranty 31

4

Welcome

Thank you for choosing one of our hearing inrument

accessories.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages

and greater quality of life this accessory oers.

CAUTION

It is important to read this user guide thoroughly

and completely. Follow the safety information to

avoid damage or injury.

5

Your CROS transmitter

CROS solutions are designed for people with profound

hearing loss in one ear which can not be aided with a

hearing inrument. A CROS transmitter worn on this

ear captures sound from this side and transmits it to

the hearing inrument on the other ear. This allows the

wearer of the hearing inrument to hear sounds from

both sides.

CROS transmitter hearing inrument

6

Two solutions are available:

● CROS solution:

For people with normal hearing in one ear and

profound hearing loss in the other. Sounds from the

side with hearing loss are captured and transmitted

wirelessly to the good‑hearing side.

● BiCROS solution:

For people with profound hearing loss in one ear

and less severe hearing loss in the other. Sounds

from the more severe hearing loss side are captured

and transmitted wirelessly to the better‑hearing side.

The hearing inrument processes and amplies the

sounds from both sides.

The CROS transmitter works with our specic wireless

hearing inruments. Your Hearing Care Professional will

advise you on the compatible models.

NOTICE

This user guide only applies to the CROS

transmitter. Your hearing inrument has a separate

user guide.

7

Components and names

➋

➊ Ear piece (Click Sleeve)

➋ Microphone

➌ Battery compartment

(on/o switch)

➍ Removal cord

You can use the following andard ear pieces:

Standard ear pieces Size

Click Sleeve (vented or

closed)

Click Dome™ single

(open or closed)

Click Dome semi‑open

Click Dome double

You can easily exchange the andard ear pieces. Read

more in section "Maintenance and care".

8

Signal tones

Signal tones of the CROS transmitter ‑ like a low battery

beep - are sent to the hearing inrument.

Ask your Hearing Care Professional to congure the

signal tones.

9

Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 10

● The "battery low" signal of the CROS transmitter and

the "battery low" signal of the hearing inrument have

dierent melodies.

● Always use the correct battery size for your device.

● Remove the batteries if you intend not to use the

device for several days.

● Always carry spare batteries.

● Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

10

Replacing batteries

Removing the battery:

XOpen the battery

compartment.

XRemove the battery by

hand.

Inserting the battery:

XIf the battery has a protective lm, remove it

only when you are ready to use the battery.

XInsert the battery with the

"+" symbol facing upwards.

XCarefully close the battery compartment. If you feel

resiance, the battery is not inserted correctly.

Do not attempt to close the battery compartment by

force. It can be damaged.

11

Daily use

Turning on and o

XTurning on: Close the battery compartment.

The transmitter turns on after a delay of several

seconds (power-on delay).

XTurning o: Open the battery compartment.

Inserting and removing the transmitter

CAUTION

Risk of injury!

XAlways wear the device with an ear piece.

XMake sure that the ear piece is completely

attached.

Inserting:

XIdentify right and left device so that you insert it in the

correct ear. The labeling or the color of the device

indicates the side:

red color, imprinted "R" = right ear

blue color, imprinted "L" = left ear

12

XTake care that the ﬂap of the Click Sleeve matches the

line printed on the device.

correct incorrect

XHold the device correctly before inserting it: Pay

special attention to the removal cord indicating the

bottom. The arrow which is printed on the device has

to point upwards.

L R

13

XCarefully push the device

into the ear canal.

XTwi it slightly until it sits

well.

Open and close

your mouth to avoid

accumulation of air in the

ear canal.

CAUTION

Risk of injury!

XInsert the device carefully and not too deeply

into the ear.

● It may be helpful to insert the right device with

the right hand and the left device with the left

hand.

● If you have problems inserting the device,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the device.

14

Removing:

NOTICE

Never pull on the battery compartment door to

remove the device. This could damage the device.

XPush lightly on the back of your ear to loosen the

device.

XRemove the device by pulling the removal cord

towards the back of your head.

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain

in your ear when removing the device. If this

happens, have the ear piece removed by a

medical professional.

Clean and dry your device after usage. Read more in

section "Maintenance and care".

15

Maintenance and care

To prevent damage it is important that you take care of

your device and follow a few basic rules, which will soon

become a part of your daily routine.

Transmitter

Drying and orage

XDry your device overnight.

XFor longer periods of non-use, ore your device in a

dry environment with an open battery compartment

and the batteries removed.

XAsk your Hearing Care Professional for more

information.

Cleaning

Your device has a protective coating. However, if not

cleaned regularly you may damage the device or cause

personal injury.

XClean your device daily with a soft, dry tissue.

XNever use running water or immerse the

device in water.

XNever apply pressure while cleaning.

XAsk your Hearing Care Professional for recommended

cleaning products, special care sets, or more

information on how to keep your device in good

condition.

16

Ear pieces

Cleaning

Cerumen (ear wax) may accumulate on the ear pieces.

This may aect sound quality. Clean the ear pieces daily.

XClean the

ear piece right

after removal

with a soft and

dry tissue.

This prevents

that cerumen

becomes dry

and hard.

XSqueeze the tip of the ear piece.

Exchanging

Exchange andard ear pieces approximately every

three months. Replace them sooner if you notice

cracks or other changes. The procedure for exchanging

andard ear pieces depends on the type of ear piece.

In section "Components and names", your Hearing Care

Professional has marked your type of ear piece.

17

Exchanging Click Sleeves

XGrip the Click Sleeve with your ngers and pull it o. If

you cannot grip it, turn it inside out and then pull it o.

XTake particular care that

the new Click Sleeve

clicks noticeably in place.

click

18

XWhen inalling the new Click Sleeve, take care that

the ﬂap of the Click Sleeve matches the line printed on

the device.

correct incorrect

19

Exchanging Click Domes

If you have problems removing the old Click Dome, follow

the inructions on the packaging of the Click Domes.

XTake particular care that the

new Click Dome attaches

with a noticeable "click".

Professional maintenance

Your Hearing Care Professional can perform a thorough

professional cleaning and maintenance.

Ask your Hearing Care Professional for your individual

recommendation of maintenance intervals and for

support.

20

Further information

Explanation of symbols

Symbols used in this document

Points out a situation that could lead to serious,

moderate, or minor injuries.

Indicates possible property damage.

Advice and tips on how to handle your device

better.

Symbols on the device or packaging

CE compliance label, conrms compliance

with certain European Directives, refer to

section "Conformance information".

EMC and radio communications

compliance label Auralia, refer to section

"Conformance information".

Indicates the legal manufacturer of the device.

Do not dispose of the device with general

domeic wae. Read more in section

"Disposal information".

Read and follow the inructions in the user

guide.

Medical device

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Signia CROS Silk X User guide

Signia CROS Silk X User guide

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