11 Maintain the printer ........................................................................................................................................................................... 137
Clean the exterior of the printer ........................................................................................................................................ 138
Clean the platen ................................................................................................................................................................... 138
Clean the paper-advance sensor window ....................................................................................................................... 140
Lubricate the printhead carriage ....................................................................................................................................... 140
Maintain the ink cartridges ................................................................................................................................................. 141
Perform preventive maintenance ..................................................................................................................................... 141
Move or store the printer .................................................................................................................................................... 142
Update the printer rmware .............................................................................................................................................. 143
Change the ink absorber .................................................................................................................................................... 144
Secure disk erase ................................................................................................................................................................. 147
12 Accessories ......................................................................................................................................................................................... 149
Order accessories ................................................................................................................................................................ 149
13 Troubleshoot print-quality issues ................................................................................................................................................... 151
General advice ...................................................................................................................................................................... 153
Troubleshooting tools ......................................................................................................................................................... 153
Lines are too thick, too thin, or missing ........................................................................................................................... 154
Lines appear stepped or jagged ........................................................................................................................................ 155
Parts of lines or text are missing ...................................................................................................................................... 155
Lines are printed double or in the wrong colors ............................................................................................................. 156
Lines are blurred (ink bleeds from lines) ......................................................................................................................... 156
Lines are slightly warped .................................................................................................................................................... 157
Dark or light horizontal lines across the image (banding) ............................................................................................ 157
The image is grainy ............................................................................................................................................................. 158
The image has a metallic hue (bronzing) ......................................................................................................................... 158
The printed output is not at ............................................................................................................................................. 159
The print smudges when touched .................................................................................................................................... 159
Ink marks appear on the paper ......................................................................................................................................... 159
Defects near the top of a print .......................................................................................................................................... 160
Colors are inaccurate ........................................................................................................................................................... 161
The output is completely blank ......................................................................................................................................... 163
The output contains only a partial print ........................................................................................................................... 164
The image is clipped ............................................................................................................................................................ 164
The image is in one portion of the printing area ............................................................................................................ 165
The image is unexpectedly rotated .................................................................................................................................. 165
The print is a mirror image of the original ....................................................................................................................... 165
The print is distorted or unintelligible .............................................................................................................................. 165
One image overlays another on the same print ............................................................................................................. 165
vi ENWW