Northland 6867i is a versatile desk phone designed to enhance your communication experience. With its advanced features, this phone empowers you to manage calls efficiently and stay connected seamlessly.
Call Handling:
- Blind Transfer: Effortlessly transfer calls to another extension without announcing the caller's information.
- Announced Transfer: Inform the recipient about the caller before transferring the call for a more personalized touch.
- Transfer to Voicemail: Quickly direct calls to voicemail with a simple keypress, ensuring important messages are not missed.
- Conference Call: Host multi-party calls with ease, allowing you to collaborate effectively with colleagues and clients.
Northland 6867i is a versatile desk phone designed to enhance your communication experience. With its advanced features, this phone empowers you to manage calls efficiently and stay connected seamlessly.
Call Handling:
- Blind Transfer: Effortlessly transfer calls to another extension without announcing the caller's information.
- Announced Transfer: Inform the recipient about the caller before transferring the call for a more personalized touch.
- Transfer to Voicemail: Quickly direct calls to voicemail with a simple keypress, ensuring important messages are not missed.
- Conference Call: Host multi-party calls with ease, allowing you to collaborate effectively with colleagues and clients.
YOUR 6867i DESK PHONE
Solutions Made Easy.
Call Handling
Blind Transfer
1. With the caller on the line, press the XFER
Softkey.
2. Enter the extension you want to transfer to
and press the XFER Softkey immediately.
Announced Transfer
1. With the caller on the line, press the XFER
Softkey.
2. Enter the extension you want to transfer to,
press the DIAL Softkey and wait for the
person to answer.
3. Announce the call and press the XFER
Softkey.
Transfer to Voicemail
1. With the caller on the line, press the XFER
Softkey.
2. Press *99 and the extension number.
3. Press the XFER Softkey.
Conference Call
1. With the caller on the line, press the CONF
Softkey.
2. Enter the telephone number you wish to add
to the call and press the DIAL Softkey.
3. Wait for the person to answer and announce
the conference.
4. Press the CONF Softkey again.
5. Repeat to add additional parties.
Park a Call
1. To place a call on Park, with the caller on
the line, press an available Park key.
2. To retrieve a parked call, press applicable
Park Key.
Other Features
Do Not Disturb (DND)
1. To activate DND, press the DND Softkey.
You may need to press the Softkey with the
three dots to view DND.
2. The telephone light will light up and a red
circle with a line in it will appear on the
display.
3. To deactivate DND, press the DND Softkey
again.
Key Descriptions
Speaker/Headset - Press to toggle
between handset, headset or speaker.
Redial - Press to display a list of your
recent dialed calls.
Volume Key - Tap to adjust ringer,
speaker, handset or headset volume.
Mute Key - Tap to mute or unmute the
speaker, handset or headset.
Line Keys - Press to access one of the
two lines.
Caller/Missed Calls - Press to dis-
play a list of recent received or missed
calls.
Navigation Key - Use to scroll
through menus and lists on the display.
Hold Key - Press once to place a call
on hold. Press again to retrieve call.
Goodbye/Exit Key - Press to
disconnect from a call or exit a menu.
Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative
YOUR 6867i DESK PHONE
Solutions Made Easy.
YOUR VOICEMAIL
Solutions Made Easy.
LOG IN TO VOICEMAIL
From any internal extension:
+ Press the VM Softkey or Dial *99
+ Enter your 10-digit telephone number and press the # key
+ Enter your password (temporary password provided by your System Administrator) and press the # key
+ Follow the voice prompts
NOTES: If Fast Login has been enabled, you will not be asked to enter your telephone number. From
your own phone, enter your password and press # when prompted.
If logging in from another account phone that has Fast Login enabled, press * and enter your
10-digit telephone number, press #, enter your password and press #.
From any external telephone:
+ Dial: 315-671-0031 (Syracuse) or 315-624-9994 (Utica)
+ Enter your 10 digit telephone number and press the # key
+ Enter your password (temporary password provided by your System Administrator) and press the # key
+ Follow the voice prompts
COMMON VOICEMAIL COMMANDS
From the Main Menu
Listen to messages
Leave a message for another user
Work with personal greetings
Mailbox settings
Get Deleted Messages
Switch Account (log into another account)
Help menu
While Listening to Messages
Repeat
Save
Erase
Reply
Increase Message Volume
Next Message
Back Up 5 seconds
Forward 5 seconds
NOTES: Star (*) will always back you up to the previous menu.
When listening to a greeting, pound (#) will bypass the user’s personal greeting.
1
2
3
4
6
7
0
1
2
3
4
6
#
77
99
CommPortal for Web
CommPortal is an interactive web page that allows you to access and manage your call service,
settings and voicemail for your account phone. Your system administrator will provide you with a
temporary password.
To log into CommPortal, go to: https://bucommportal.northland.net
Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative
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Northland 6867i is a versatile desk phone designed to enhance your communication experience. With its advanced features, this phone empowers you to manage calls efficiently and stay connected seamlessly.
Call Handling:
- Blind Transfer: Effortlessly transfer calls to another extension without announcing the caller's information.
- Announced Transfer: Inform the recipient about the caller before transferring the call for a more personalized touch.
- Transfer to Voicemail: Quickly direct calls to voicemail with a simple keypress, ensuring important messages are not missed.
- Conference Call: Host multi-party calls with ease, allowing you to collaborate effectively with colleagues and clients.
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