TANDBERG Codec C20 Administrator's Manual

D14489.01—JULY 2009

1

Software version TC2.0

JULY 2009

TANDBERG Quick Set C20/C20plus

Administrator Guide

D14489.01—JULY 2009

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Quick Set C20/C20plus

Administrator Guide

Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us

Chapter 0: ToC - Hidden

Text Anchor

Contents

The top menu bar and the entries in the Table

of Contents are all hyperlinks, just click on

them to go to the topic.

We recommend you visit the TANDBERG

web site regularly for updated versions of this

guide. Go to: http://www.tandberg.com/docs

Table of Contents

Introduction

Intellectual Property Rights ........................................................... 5

Trademark ..................................................................................... 5

Disclaimer ..................................................................................... 5

Patent Information ......................................................................... 5

Copyright Notice ........................................................................... 5

Safety Instructions ........................................................................ 6

Environmental Issues .................................................................... 7

Getting started

Assemble your system ..................................................................9

Power switch............................................................................. 9

The LED in front of the codec ...................................................9

The physical interface of Codec C20 .......................................... 10

The physical interface, pin-out shemes ...................................... 11

Using the Remote Control ........................................................... 12

Initial conﬁgurations .................................................................... 14

Waking up the system ............................................................. 14

Verify IP address settings ........................................................ 14

If you need to set a static IP address ...................................... 14

Adding the system to the network .......................................... 15

Verify your settings .................................................................. 15

Adjusting the date and time settings ....................................... 15

Setting a menu password ....................................................... 16

Monitors ...................................................................................... 17

Connecting the monitor .......................................................... 17

Dual monitors .......................................................................... 17

About the menus

The Home menu ......................................................................... 19

The Settings menu ...................................................................... 19

The Advanced menu ................................................................... 19

The Advanced settings

The Advanced menus ................................................................. 21

How to change a value............................................................ 21

Description of each setting ..................................................... 21

The search functionality .......................................................... 22

How to change the password ................................................. 23

The Advanced settings library

Description of the Advanced conﬁguration settings .................... 25

The Experimental menu ..........................................................36

Cameras

The PrecisionHD 1080p 4x/12x camera .....................................38

Video output formats ..............................................................40

DIP switch settings for video output formats ......................40

Line voltage frequency ........................................................ 40

Appendices

General room guidelines ............................................................. 42

The physical conditions .......................................................... 42

The room equipment............................................................... 42

Environmental considerations ................................................. 42

The audio quality ..................................................................... 43

Natural communication ........................................................... 43

The distance between the table and the video system ........... 44

The camera ............................................................................. 44

The microphone ...................................................................... 44

Sharing a PC presentation ......................................................45

Other presentation sources ....................................................45

TANDBERG Remote Control TRC5 ............................................. 46

Password protection ................................................................... 47

Setting the codec administrator password ............................. 47

Setting the menu password .................................................... 47

The web interface .......................................................................48

Password protection of the web interface ............................... 48

The system info page .............................................................. 48

The Upgrade software page ................................................... 49

The Advanced conﬁguration page .......................................... 50

The Advanced conﬁguration, search functionality .................. 51

The Wallpaper page ................................................................ 52

The Call page .......................................................................... 53

The SSL Certiﬁcates page ......................................................54

The XML ﬁles page .................................................................. 55

The Logs page ........................................................................56

The Add release key page ....................................................... 57

What’s in

this guide?

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Contents

Supported RFCs in SIP ...............................................................58

Current RFCs and drafts supported in SIP .............................58

Media capabilities supported in SIP ........................................ 58

CE Declaration for Codec C20 .................................................... 59

China RoHS table .......................................................................60

Dimensions Codec C20 .............................................................. 61

PrecisionHD 1080p camera dimensions ..................................... 62

Technical speciﬁcations .............................................................. 63

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Introduction

Chapter 1

Thank you for choosing TANDBERG!

Your TANDBERG Codec C20 has been

designed to give you many years of safe,

reliable operation.

How to read this document

You will ﬁnd that some places information

has been copied from other chapters (but

adapted, when needed) to let you have all

the relevant information there and then.

This helps eliminating the need to read

through long sections before you can even

think of getting started.

Our main objective with this user guide is

to address your goals and needs. Please

let us know how well we succeeded!

We recommend you visit the TANDBERG

web site regularly for updated versions of

the manual.

Go to: http://www.tandberg.com/docs

In this chapter...

Explains the menu system:

Intellectual property rights

Trademark

Disclaimer

Patent information

Copyright notice

Safety instructions

Environmental issues

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Introduction

Intellectual Property Rights

This Administrator Guide and the Products to which it relates contain

information that is proprietary to TANDBERG and its licensors.

Information regarding the Products is found on the page entitled

License Agreements and Patent Information.

This Administrator Guide may be reproduced in its entirety,

including all copyright and intellectual property notices, in limited

quantities in connection with the use of the Products. Except for

the limited exception set forth in the previous sentence, no part of

this Administrator Guide may be reproduced, stored in a retrieval

system, or transmitted, in any form, or by any means, electronically,

mechanically, by photocopying, or otherwise, without the prior written

permission of TANDBERG. Requests for such permission should be

addressed to tandberg@tandberg.com.

Trademark

TANDBERG® is a registered trademark belonging to Tandberg ASA.

Other trademarks used in this document are the property of their

respective holders.

Philip Pedersens vei 20

1366 Lysaker, Norway

Tel: +47 67 125 125 Fax: +47 67 125 234

E-mail: tandberg@tandberg.com

Disclaimer

The speciﬁcations for the Products and the information in this

document are subject to change at any time, without notice, by

TANDBERG.

Every effort has been made to supply complete and accurate

information in this Administrator Guide, however, TANDBERG

assumes no responsibility or liability for any errors or inaccuracies that

may appear in this document.

INTELLECTUAL PROPERTY RIGHTS

The Products that are covered by this Administrator Guide are

protected under copyright, patent, and other intellectual property

rights of various jurisdictions. Any applicable software licenses and

any limited warranty are located in the License Information section in

this TANDBERG Codec C20 Administrator Guide.

This Product is

Patent Information

The products described in this manual are covered by one or more of

the following patents:

US6,584,077 US5,838,664 US5,600,646

US5,003,532 US5,768,263 US5,991,277

US7,034,860 US7,010,119 EP01953201

US6.731.334 GB1338127

Other patents pending.

Please view www.tandberg.com/tandberg_pm.jsp for an updated

list

Copyright Notice

The product that is covered by this Administrator Guide is protected

under copyright, patent, and other intellectual property rights of

software licensed from others.

A document describing the copyright notices and the terms and

conditions of use can be found at: http://www.tandberg.com/docs

Navigate to User manuals > TANDBERG Codec C20 Copyright and

License Information to download the pdf.

IMPORTANT: USE OF THIS PRODUCT IS SUBJECT IN ALL CASES

TO THE COPYRIGHT RIGHTS AND THE TERMS AND CONDITIONS

OF USE REFERRED TO ABOVE. USE OF THIS PRODUCT

CONSTITUTES AGREEMENT TO SUCH TERMS AND CONDITIONS.

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Introduction

IMPORTANT!

Do not cover up the openings for ventilation in the

front and rear side of the codec. Cold air goes in

with the cooling fans at the rear side and warm air

is blown out at the front side.

There should always be a distance of minimum

0.26 ft (8 cm) free space in both the front side and

the rear side of the Codec C20.

WARNING!

If the Codec C20 is mounted with the front side or

rear side down, make sure there is sufﬁcient free

space to allow for ventilation.

Safety Instructions

For your protection please read these safety

instructions completely before you connect the

equipment to the power source. Carefully observe

all warnings, precautions and instructions both on

the apparatus and in these operating instructions.

Retain this manual for future reference.

Water and Moisture

Do not operate the apparatus under or near water –

for example near a bathtub, kitchen sink, or laundry

tub, in a wet basement, near a swimming pool or in

other areas with high humidity.

s Never install jacks for communication cables

in wet locations unless the jack is speciﬁcally

designed for wet locations.

s Do not touch the product with wet hands.

Cleaning

Unplug the apparatus from communication lines,

mains power-outlet or any power source before

cleaning or polishing. Do not use liquid cleaners

or aerosol cleaners. Use a lint-free cloth lightly

moistened with water for cleaning the exterior of

the apparatus.

Ventilation

Do not block any of the ventilation openings of the

apparatus. Never cover the slots and openings with

a cloth or other material. Never install the apparatus

near heat sources such as radiators, heat registers,

stoves, or other apparatus (including ampliﬁers)

that produce heat.

Do not place the product in direct sunlight or close

to a surface directly heated by the sun.

Lightning

Never use this apparatus, or connect/disconnect

communication cables or power cables during

lightning storms.

Dust

Do not operate the apparatus in areas with high

concentration of dust.

Vibration

Do not operate the apparatus in areas with

vibration or place it on an unstable surface.

Power Connection and Hazardous

Voltage

The product may have hazardous voltage inside.

s Never attempt to open this product, or any

peripherals connected to the product, where

this action requires a tool.

s This product should always be powered from

an earthed power outlet.

s Never connect attached power supply cord to

other products.

s In case any parts of the product has visual

damage never attempt to connect main power,

or any other power source, before consulting

service personnel

s The plug connecting the power cord to the

product/power supply serves as the main

disconnect device for this equipment. The

power cord must always be easily accessible.

s Route the power cord so as to avoid it being

walked on or pinched by items placed upon or

against it. Pay particular attention to the plugs,

receptacles and the point where the cord exits

from the apparatus.

s Do not tug the power cord.

s If the provided plug does not ﬁt into your outlet,

consult an electrician.

s Never install cables, or any peripherals, without

ﬁrst unplugging the device from its power

source.

s Always use the power supply (AC–DC adapter)

provided with this product.

s Replace only with power supply (AC–DC

adapter) speciﬁed by TANDBERG.

s Never connect attached power supply (AC–DC

adapter) to other products.

Servicing

s Do not attempt to service the apparatus

yourself as opening or removing covers may

expose you to dangerous voltages or other

hazards, and will void the warranty. Refer all

servicing to qualiﬁed service personnel.

s Unplug the apparatus from its power source

and refer servicing to qualiﬁed personnel under

the following conditions:

s If the power cord or plug is damaged or

frayed.

s If liquid has been spilled into the apparatus.

s If objects have fallen into the apparatus.

s If the apparatus has been exposed to rain

or moisture

s If the apparatus has been subjected to

excessive shock by being dropped.

s If the cabinet has been damaged.

s If the apparatus seems to be overheated.

s If the apparatus emits smoke or abnormal

odor.

s If the apparatus fails to operate in

accordance with the operating instructions.

Accessories

Use only accessories speciﬁed by the

manufacturer, or sold with the apparatus.

Communication Lines

Do not use communication equipment to report a

gas leak in the vicinity of the leak.

FCC rules 15B, acc. to Class A limits

Class A digital device, pursuant to part 15 of the

FCC Rules (For the US only)

NOTE: This equipment has been tested and found

to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference when the equipment

is operated in a commercial environment. This

equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in

accordance with the instruction manual, may cause

harmful interference to radio communications.

Operation of this equipment in a residential area is

likely to cause harmful interference in which case

the user will be required to correct the interference

at his own expense.

Minimum

0.26ft (8cm)

Minimum

0.26ft (8cm)

Warm air

goes out

Cold air goes

in with the

cooling fans

Air outAir in

! !

Mounted erroneous

with the front side down

Mounted erroneous

with the rear side down

NOTE! This will not allow for enough ventilation

through the codec.

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Introduction

Environmental Issues

Thank you for buying a product which contributes

to a reduction in pollution, and thereby helps save

the environment. Our products reduce the need for

travel and transport and thereby reduce pollution.

Our products have either none or few consumable

parts (chemicals, toner, gas, paper).

TANDBERG’s Environmental Policy

Environmental stewardship is important to

TANDBERG’s culture. As a global company with

strong corporate values, TANDBERG is committed

to following international environmental legislation

and designing technologies that help companies,

individuals and communities creatively address

environmental challenges.

TANDBERG’s environmental objectives are to:

s Develop products that reduce energy

consumption, CO2 emissions, and trafﬁc

congestion

s Provide products and services that improve

quality of life for our customers

s Produce products that can be recycled or

disposed of safely at the end of product life

s Comply with all relevant environmental

legislation.

Digital User Guides

TANDBERG is pleased to announce that we have

replaced the printed versions of our user guides

with digital versions available on the TANDBERG

web site: http://www.tandberg.com/docs. The

environmental beneﬁts of this are signiﬁcant. The

user guides can still be printed locally, whenever

needed.

European Environmental Directives

As a manufacturer of electrical and electronic

equipment TANDBERG is responsible for

compliance with the requirements in the European

Directives 2002/96/EC (WEEE - Waste Electrical

and Electronic Equipment) and 2002/95/EC

(RoHS).

The primary aim of the WEEE Directive and RoHS

Directive is to reduce the impact of disposal of

electrical and electronic equipment at end-of-life.

The WEEE Directive aims to reduce the amount

of waste electrical and electronic equipment sent

for disposal to landﬁll or incineration by requiring

producers to arrange for collection and recycling.

The RoHS Directive bans the use of certain heavy

metals and brominated ﬂame retardants to reduce

the environmental impact of WEEE which is in

landﬁll or incinerated.

TANDBERG has implemented necessary process

changes to comply with the European WEEE

Directive (2002/96/EC) and the European RoHS

Directive (2002/95/EC).

Waste Handling

In order to avoid the dissemination of hazardous

substances in our environment and to diminish the

pressure on natural resources, we encourage you

to use the appropriate recycling systems in your

area. Those systems will reuse or recycle most

of the materials of your end of life equipment in a

sound way.

TANDBERG products put on the market after

August 2005 are marked with a crossed-out

wheelie bin symbol that invites you to use

those take-back systems.

Please contact your local supplier, the regional

waste administration or visit our web page http://

www.tandberg.com/recycling if you need more

information on the collection and recycling system

in your area.

Information for Recyclers

As part of compliance with the European

WEEE Directive, TANDBERG provides recycling

information on request for all types of new

equipment put on the market in Europe after

August 13th 2005.

Please contact TANDBERG and provide the

following details for the product for which you

would like to receive recycling information:

s Model number of TANDBERG product

s Your company’s name

s Contact name

s Address

s Telephone number

s E-mail.

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Getting/started

Getting started

Chapter 2

This chapter introduces you to the

codec, the remote control and the initial

conﬁgurations to get you up and going.

This guide has been divided into several

chapters, all of which provide different

information. You can access the chapters

directly by clicking on the menu bar at the

top of this page.

In this chapter...

Explains the menu system:

Assemble the system

The physical interface

Using the remote control

Initial conﬁgurations

Waking up the system

The IP address settings

Static IP address settings

Add the system to the network

Verify your settings

Adjust the time and date settings

Setting a menu password

Connecting the monitor

About monitors

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Getting/started

!

Assemble your system

The illustration shows you the basic setup when connecting the

monitor, PC, camera, microphone, loudspeakers (if applicable), LAN

and line voltage to the TANDBERG Codec C20.

CAUTION! In order to be able to use the system for video calls, all

orange colored sockets must be connected.

Power switch

The power switch (push button) is located on the rear side.

s Push the button to boot up the codec.

s Push and hold the button for 1 second to shut down the codec.

s Push and hold the button for 7 seconds to force a shut down of

the codec.

The LED in front of the codec

The LED in front of the codec indicates the status of the codec.

s When the LED is OFF the codec is Off.

s The LED ﬂashes green during the boot up and shut down of the

codec.

s The LED pulses green when the infrared (IR) port is activated. This

will occur when the remote control is in use.

s The LED is steady green when the codec is On, in Standby mode

or in Presentation mode.

s When the LED is red this indicates an Error has occurred.

The codec must be switched off and disconnected from the

line voltage whenever connecting or disconnecting other

equipment.

HDMI HDMI

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Getting/started

Microphone 1–2

2 x mini jack

3,5 mm

Audio

input

2 x RCA

Audio

output

2 x RCA

Cooling

fan

Network

RJ45

USB (for

future use)

Camera

control port

RS-232

PC input

DVI-I

input

Cooling

fan

Camera

HDMI

input

Main

monitor

HDMI 1

output

Second

monitor

HDMI 2

output

Power

socket

Power

switch

Kensington

lock

Microphone 1–2

Mini-Jack 3.5mm, 4-pole connector. Connect the microphone to Mic

1, which is the main connector.

Audio input

RCA sockets, muxed to mono. Used when connecting to PC and

external playback devices, such as VCR’s or DVD players.

Audio output

RCA sockets, mono. Used when connecting to a local loudspeaker

system.

Network connector

Ethernet interface, 1 × 10Mb/100Mb/1Gigabit Ethernet LAN (RJ-45

Jack) interface.

USB

USB device, for future use.

Camera Control port

Camera Control (RS-232) port for power and camera control (pan,

tilt, zoom) using the VISCA™* protocol. The Pin No. 4 on the Camera

Control port provides 12 V DC / 1 A to the main camera.

DVI-I input for PC

DVI-I socket, digital/analog video input for PC presentations.

s DVI-D

s DVI-A (Analog RGB / VGA)

s DVI-A Analog component/YPbPr

HDMI input for camera

HDMI socket, digital video input for camera.

HDMI output for the main monitor

HDMI socket, digital video and audio output for the main monitor.

HDMI output for the second monitor

HDMI socket, digital video output for the second monitor.

Power socket

The power socket accepts +12V / 5A (max) from the external

adapter.

The external adapter accepts 100/240V 50/60Hz and the maximal

load is 75W.

Power switch

Power switch to turn the power on/off. Press and hold for 1 second

to shut down the system. Press and hold for 7 seconds to force a

shut down of the system.

Kensington lock

The Kensington lock may be used to prevent the codec to be moved

from its place or to prevent theft.

*VISCA™ is a trademark of Sony Corporation

The physical interface of Codec C20

The TANDBERG Quick Set C20 delivers the absolute quality of 1080p video in a simple-to-deploy, easy-to-

manage and easy-to-use system. The illustration below shows the rear panel of the TANDBERG Codec C20.

The main connectors are highlighted in orange.

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Getting/started

Pin: 19 17 3 1

Pin: 18 16 4 2

HDMI pin-out

External view of socket

DVI-I pin-out

External view of socket

RCA pin-out

External view of socket

GNDSignal

1 ---------- 1

2 ---------- 2

3 ---------- 3

6 ---------- 6

Wiring diagram

standard cable

RJ-45 Connector pin-out

TOP

FRONT

1 8

RS232 9 pin D-SUB pin-out

External view of socket

1 5

6 9

The physical interface, pin-out shemes

This page gives an overview of the pin-out schemes.

HDMI Pin-out

Pin Assignment Pin Assignment

1 T.M.D.S. Data 2+ 11 T.M.D.S. Clock Shield

2 T.M.D.S. Data 2 Shield 12 T.M.D.S. Clock–

3 T.M.D.S. Data 2 – 13 CEC

4 T.M.D.S. Data 1 14 Reserved (N.C. on device)

5 T.M.D.S. Data 1 Shield 15 SCL

6 T.M.D.S. Data 1 – 16 SDA

7 T.M.D.S. Data 0 17 DDC/CEC Ground

8 T.M.D.S. Data 0 Shield 18 +5 V Power (max 50 mA)

9 T.M.D.S. Data 0– 19 Hot Plug Detect

10 T.M.D.S. Clock+

Pin-out—TANDBERG camera cable

Signal name RJ-45 pin D-SUB pin

+12V DC 1 Twisted pair 4

GND 2 5

RX 3 Twisted pair 2

TX 6 3

NC 4 Twisted pair 1

NC 5 6

GND 7 Twisted pair 5

+12V DC 8 4

Pin-out—VISCA™ camera control

RJ11, 8 pins shielded modular jack

Pin Signal name

8 +12V (presence 2.8mA current source when

connected in daisy chain)

7 GND

6 TXD (out)

5 NC (no connect)

4 NC (no connect)

3 RXD (in)

2 GND

1 +12V

Audio connectors

Jack Mic input RCA line input RCA line output

Connector pin out Tip = Hot

Ring 1 = Cold

Ring 2 = Mic. control

Shield = GND

Pin = Signal

Shield = GND

Pin = Signal

Shield = GND

Signal type Balanced Unbalanced Unbalanced

Connector (codec) Mini Jack 3.5mm Female RCA/phono Female RCA/phono

Input impedance 1.5k Ohm/leg 18k Ohm

Output impedance 100 Ohm

Maximum input level -18.3dBu +/-2dB 9.0dBu +/-2dB

Maximum output level 8.2dBu +/-2dB

Phantom power 12V +/-1V

Phantom power resistor pin ”tip” 1.7k Ohm

Phantom power resistor pin ”ring 1” 1.7k Ohm

Frequency response 20Hz-20kHz +/-1dB 20Hz-20kHz +/-1dB 20Hz-20kHz +/-1dB

Signal to Noise Ratio -85dB -95dB -95dB

Microphone, 3.5 mm Mini-Jack, 4 pole

Microphone control

Ground Audio– Hot

Audio– Cold

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Getting/started

Using the Remote Control

The functions keys

in the upper part of

the remote control

reﬂects the soft keys

on screen.

... and the middle

part of the remote

control is used to

handle the video

part of the call.

... while the lower

part of the remote

control resembles

very much the

keypad of a mobile

phone

HOME: Press the

Home key to go back

to the main menu.

PHONE BOOK: Press

the Phone Book key to

display the local phone

book.

LAYOUT: Press the Layout

key to display the layout

menu, then select a view

in the menu.

Batteries

Make sure the remote control has

working batteries (4 x AAA batteries).

ARROW UP/DOWN: Use

the up and down

arrow keys to navigate in

the menu.

ARROW LEFT: Press

the left arrow key

to go one step back

in the menu or to

move to the left in a

text ﬁeld.

ARROW RIGHT: Press

the right arrow key

to expand the selected

menu item or to move

to the right in a text

ﬁeld.

FUNCTION KEYS: Each key reﬂects

a soft key on screen and represents

shortcuts and advanced functions.

MICROPHONE: Press the

Microphone key to toggle

the microphones on/off.

VOLUME: Press

the + or – on the

Volume key to adjust

the codec volume.

PRESENTATION: Press the

Presentation key to show/hide

a presentation.

ZOOM: Press

the + or – on the Zoom

key to zoom the camera

in and out.

OK/SELECT: Press the OK/

Select key to conﬁrm your

choice or selection.

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Getting/started

Waking up the system

Press any key on the remote control to wake up the system.

IR sensor range (DIP switch setting)

The IR sensor has a short and long range. Open the battery cover and remove

the batteries to set the DIP switch.

s Short range (1 m): Move the DIP switch down

s Long range: Move the DIP switch up.

ALPHANUMERIC KEYPAD

Use the keypad in the same way as you would

use a cellular phone.

Using the Remote

Control, cont...

The functions keys

in the upper part of

the remote control

reﬂects the soft keys

on screen.

... and the middle

part of the remote

control is used to

handle the video

part of the call.

... while the lower

part of the remote

control resembles

very much the

keypad of a mobile

phone

Touch the rubber

line sensors along

the sides to wake

up the system

Press the HOME

key to show the

menu on screen

The DIP

switch

abc/123 #: Press the # key to

toggle between lower case

characters and numbers.

0-9, a-z, period (.), @, space, *:

Press a key repeatedly to toggle

between the options displayed

on each key.

CALL KEY

INITIATE CALL: Select a name from the Phone book or enter the

name, number or URI and press the Call key to initiate the call.

SHORTCUT TO RECENT CALLS: Use the Call button as a

shortcut to Recent Calls when the Call menu is not visible.

CLEAR: Press the Cancel

key to remove characters

in a text ﬁeld.

END CALL, STANDBY:

Press the End Call

key to end a call, or

when idle, press and

hold the key to go into

standby mode.

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Getting/started

Waking up the system

If no menu on screen, press Home ( ) on the remote control to show

the menu on screen.

If the system does not show any menu on screen:

1. Make sure the monitor has been turned on

2. Make sure the remote control has the batteries installed

3. Make sure the codec has been turned on

4. If the system has just been turned on, wait a few minutes to allow the

system to startup

1

3

If you need to set a static IP address

How to set the static IP address:

1. Navigate to Settings > Advanced > IP settings.

2. Set IP Assignment to Static. Press OK ( ) to save the change.

3. Enter the IP Address, Subnet Mask and Gateway address in the address ﬁelds. The

sequence is shown below.

4. Navigate to OK to save the changes, or Cancel to leave without saving.

5. Press Home ( ) to exit.

Verify IP address settings

How to go to the System Information page to verify the IP address:

1. Navigate to Settings > System Information to open the System

information page.

2. When the IP address is automatically assigned from a DHCP server, the

network IP address of the codec is shown on the System Information

page.

3. Press Home ( ) to exit.

2

Initial conﬁgurations

Before you can start making calls with the system you will need to set the IP address,

add the system to the network and check if the date and time settings needs to be

adjusted. When starting up the system the ﬁrst time the menu password is not set. But,

when done it is recommended to set a menu password to get access to the Advanced

conﬁguration menu.

Password protection of the Advanced menu

If a menu password has been set you will be asked to enter a password to get access to the Advanced menu. By default, the

menu password is not set when starting up the system for the ﬁrst time.

After having ﬁnished the initial conﬁgurations it is recommended to deﬁne an menu password.

192.168.1.1

255.255.255.0

192.168.1.1

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Getting/started

ﬁrstname.lastname@company.com

4 5

Adding the system to the network

Your service provider should have provided you with the information you need to

get online.

s For H.323 type of communication, this will include such things as system

name, H.323 alias, gatekeeper address, etc.

s For SIP type of communication, similar type of information will be supplied.

s For networks administrated through TMS (TANDBERG Management Suite),

your TMS administrator will be able to assist you when conﬁguring.

The H.323 and SIP proﬁles are conﬁgured from the Advanced conﬁgurations

menu:

Navigate to Settings > Advanced > Advanced conﬁguration and make a search

for H323 or SIP, or select H323 > Proﬁle 1 or SIP > Proﬁle 1 from the menu

s Expand the items in need of modiﬁcation and enter the information supplied by

your service provider.

Verify your settings

We strongly recommend that you verify the settings by inspecting the System

Information list.

You do this by accessing the System Information in the same way as you did

when you veriﬁed you IP address setting.

1. Navigate to Settings > System Information

2. Verify the previous conﬁgurations.

s If you successfully registered to a Gatekeeper the Status will show

Registered. If the registration failed the Status will show Not registered.

s If you successfully registered to a SIP server the Status will show

Registered. If the registration failed the Status will show Not registered.

3. Press Home ( ) to exit.

6

Adjusting the date and time settings

Verify the date and time to see if the date and time settings need to be adjusted.

The date and time is located in the upper right corner on screen.

How to adjust the date and time settings:

1. Navigate to Settings > Date and time

2. When Set date and time is set to Auto there will be an automatic update of

the date and time settings. If you want to manually adjust the date and time

settings, select Manual and enter the Day, Month, Year and Time. After

having adjusted the settings manually you can set the Set date and time

back to Auto for automatic update.

3. Select the appropriate Time zone from the list of GMT time zones.

4. Select the appropriate Date format from the list.

5. Select the appropriate Time format from the list.

6. Press Home ( ) to exit.

Conﬁgure the H.323 Proﬁle in the

Advanced conﬁguration menu

Conﬁgure the SIP Proﬁle in the

Advanced conﬁguration menu

ADVANCED CONFIGURATION

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Getting/started

7

Setting a menu password

It is highly recommended to deﬁne a password to access the Advanced

menus. Changing these settings may affect the behavior of the system and

should be done by the system administrator.

NOTE! When you deﬁne or change a password make sure you save a copy of

the password in a safe place.

How to set the menu password

Navigate to Settings > Advanced > Change password

1. On the remote control, press the # key to toggle between lower or upper

case characters and numbers: abc/ABC/123

2. Enter the password. The password you enter is hidden, as each character

is replaced with a star (*).

3. Navigate to Save to save the changes, or Cancel to leave without saving.

4. Press Home ( ) to exit.

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Getting/started

The video outputs at Codec C20

Monitors

Connecting the monitor

The monitor can be connected to video output HDMI 1 (default) or

HDMI 2*.

The default resolution for HDMI is 1280x720@60Hz.

Connecting to HDMI 1

When connecting the monitor to HDMI 1, which is the default video

output on Codec C20, the menu, icons and other information on

screen (OSD - on screen display) will be displayed on this monitor.

Connecting to HDMI 2*

When connecting the monitor to HDMI 2* output on Codec C20

the OSD is not displayed on screen. The OSD can be moved to this

output.

NOTE! There is no audio on HDMI 2.

Key sequence for moving the OSD

If you have moved the monitor from one HDMI output to the other, and

the menu and other information does not show on screen, you must

move the OSD to the output in use.

Check which connector the monitor is connected to, and run the

following key sequence on the remote control.

s Disconnect * # * # 0 x # (where x is output 2)

Example 1: Set HDMI 1 as the OSD output:

– * – # – * – # – 0 – 1 – #

Example 2: Set HDMI 2 as the OSD output:

– * – # – * – # – 0 – 2 – #

Dual monitors

NOTE! Requires the Dual Display option.

When running a dual monitor setup, connect the main monitor to

video output HDMI 1 and the second monitor to video output HDMI 2

on Codec C20.

Dual monitor conﬁguration

Go to the Advanced conﬁguration menu to set the monitor to dual:

1. Navigate to Settings > Advanced > Advanced conﬁguration >

Video > Monitors

2. Set the Monitors to Dual.

3. Press Home ( ) to exit.

HDMI 1

(the default connector

for the main monitor)

HDMI 2*

* Use of HDMI 2 requires the Dual Display option.

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About/the/menus

About the menus

Chapter 3

In this chapter...

Explains the menu system:

The Home menu

The Setting menu

The Advanced menu

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About/the/menus

About the menus

The menu path to the Advanced conﬁguration

menu:

1. The Home menu

2. The Settings menu

3. The Advanced menu

4. The Advanced conﬁguration menu

The user documentation structure

s The Administrator Guide explains all settings

found in the Advanced and Advanced

conﬁguration menus.

s The User Guide explains how to make use

of the video system, which includes making

calls and explaining about the settings found

in the Home menu, Settings menu and

the Programmable softbuttons from the

Advanced menu.

Navigating in the menus

Use the remote control to navigate in the menus:

s Use the arrows down/up to select a menu item

s Use the arrow right to expand the selection

s Use the arrow left to go one step back

Changing a value

s Select a value from a drop down list and press

the OK button to save, or press the left arrow to

leave without saving.

s Enter a value/text in a value/text ﬁeld. Press

Save to save the change or Cancel to leave

without saving.

Download the TANDBERG Quick Set C20/

C20plus User Guide from the web site.

Go to: http://www.tandberg.com/docs

The Home menu

The Home menu is explained in the TANDBERG Quick Set C20/C20plus User Guide.

s Call: Menu for making calls.

s Presentation: Select a presentation source.

s Camera control: Control the camera settings.

s Settings: Conﬁgure the system.

The Settings menu

The Settings menu is explained in the TANDBERG Quick Set C20/C20plus User Guide.

s Layout: Select screen layout, including selfview.

s Main source: Select the main video source.

s Call settings: Conﬁgure the default bit rate and auto answer settings.

s Language: Select the preferred menu language.

s Date and time: Conﬁgure date and time settings.

s Sounds and alerts: Select a ring tone, the ring tone volume and key tone.

s Wallpaper: Select the background picture on screen

s System Information: See an overview of the system conﬁgurations

s Advanced: Conﬁgure the advanced settings.

s Restart: Select this option to restart the system.

The Advanced menu

NOTE! The Advanced menu can be password protected.

s Programmable softbuttons: User deﬁned soft-buttons for selecting main video source,

camera presets or speed dial.

s IP settings: Lets you conﬁgure the IP settings.

s Advanced conﬁguration: Lets you conﬁgure the system settings.

s Change password: Lets you change the menu password.

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Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us

Advanced/settings

The Advanced settings

Chapter 4

In this chapter...

Explains the menu system:

The Advanced menus

Password protection of the

Advanced menu

How to change a value

Description of each setting

The search functionality

How to change the password

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