quadient Parcel P User guide

Brand: quadient

Model: Parcel P

Type: User guide

Technician Guide

V1.1 Dec. 2022

MultiFamily - Technician Menu Guide

Table of Contents

Introduction & Main Subject 11

1.1 Introduction & Main Subject .............................................................................................................................................................3

Welcome screen 52

2.1 Welcome screen ...................................................................................................................................................................................7

Menus overview 93

3.1 Using ‘IT’ login code ..........................................................................................................................................................................11

3.2 Using ‘TECHNICIAN’ login code ....................................................................................................................................................12

3.3 Using ‘PROPERTY MANAGER’ login code ................................................................................................................................13

3.4 Using ‘ENGINEER’ login code ........................................................................................................................................................14

Actions overview 154

4.1 Admin Actions Tab: Drop-Down Menu Options .....................................................................................................................17

4.2 Maintenance Tab: Drop Down Menu Options .........................................................................................................................22

4.3 Info/Options Drop-down .................................................................................................................................................................28

Courier Test mode steps 315

5.1 Courier Test mode steps .................................................................................................................................................................33

Introduction & Main Subject1

1.1 Introduction & Main Subject ....................................................................................................3

Introduction & Main Subject1.1

This document presents the Admin Modes of the Botheng Lockers. It applies to anybody who need to perform actions or

maintenance on Botheng Lockers.

Introduction & Main Subject

Welcome screen2

2.1 Welcome screen .........................................................................................................................7

Welcome screen2.1

By default, the screensaver screen is displayed.

Screensaver

When users initially see the touch screen, they will be prompted to tap anywhere to start.

From this screen, users can enter into any available mode:

•Resident

•Admin Mode

•Courier Mode

Welcome Screen

Users will be prompted to enter a unique code, which will take them to the proper mode (for example, resident or courier

mode) based upon the code entered.

Welcome screen

About Us

If users select the “?” in the upper right hand corner, they will be brought to the screen containing additional information

about Botheng Lockers and contact information for Technical Support.

Locker System Error

In the event there is an error with the system, the screen to the right will appear, prompting the user to contact Technical

Support.

Welcome screen

Menus overview3

3.1 Using ‘IT’ login code ................................................................................................................11

3.2 Using ‘TECHNICIAN’ login code ...........................................................................................12

3.3 Using ‘PROPERTY MANAGER’ login code .........................................................................13

3.4 Using ‘ENGINEER’ login code ................................................................................................14

Using ‘IT’ login code3.1

Using ‘IT’ login code

1. From the home screen on the kiosk, type your code as

prompted then hit “ENTER”.

For the Admin Mode, the code is a unique 5-digit number

that will automatically send the user into the Admin

Mode.

2. Choose one of these three menus depending upon the

action(s) to be performed.

Each menu contains a set of additional actions, explained

in greater details on following paragraphs.

Menus overview

Using ‘TECHNICIAN’ login code3.2

Using ‘TECHNICIAN’ login code

1. From the home screen on the kiosk, type your code as

prompted then hit “ENTER”.

For the Admin Mode, the code is a unique 5-digit number

that will automatically send the user into the Admin

Mode.

2. Choose one of these three menus depending upon the

action(s) to be performed.

Each menu contains a set of additional actions, explained

in greater details on following paragraphs.

Menus overview

Using ‘PROPERTY MANAGER’ login code3.3

Using ‘PROPERTY MANAGER’ login code

1. From the home screen on the kiosk, type your code as

prompted then hit “ENTER”.

For the Admin Mode, the code is a unique 5-digit number

that will automatically send the user into the Admin

Mode.

2. Choose one of these three menus depending upon the

action(s) to be performed.

Each menu contains a set of additional actions, explained

in greater details on following paragraphs.

Menus overview

Using ‘ENGINEER’ login code3.4

Using ‘ENGINEER’ login code

1. From the home screen on the kiosk, type your code as

prompted then hit “ENTER”.

For the Admin Mode, the code is a unique 5-digit number

that will automatically send the user into the Admin

Mode.

2. Choose one of these three menus depending upon the

action(s) to be performed.

Each menu contains a set of additional actions, explained

in greater details on following paragraphs.

Menus overview

Actions overview4

4.1 Admin Actions Tab: Drop-Down Menu Options ..............................................................17

4.2 Maintenance Tab: Drop Down Menu Options ..................................................................22

4.3 Info/Options Drop-down ........................................................................................................28

Admin Actions Tab: Drop-Down Menu Options4.1

Admin > Actions > Open Box

This option allows the end-user in “ADMIN MODE” to open a single locker box within a locker.

To open a box, select the box according to its assigned number, then click “ENTER”.

• Locker = collection/bank of boxes

• Box = single locker

• Kiosk = screen + lockers altogether

• Control unit = computer/screen

Admin > Actions > Open All Boxes

This option allows the end-user in “ADMIN MODE” to open all boxes within a locker system.

To open all boxes, choose this mode then click “START”.

Actions overview

Admin > Actions > Clear All Boxes

This option allows the end-user in “ADMIN MODE” to mark all packages contained within boxes in a locker as picked up.

To mark all packages as picked up, choose this mode then click “START”.

Actions overview

Admin > Actions > Sync Data

This tab contains “SYNC” options which are used to sync between the portal database and the locker database.

Example: If an occupant is added, “SYNC” will ensure data is updated so that a locker is aware a new occupant exists and

lockers can be used for deliveries to that new occupant. This option works from both locker to portal as well as portal to

locker.

Available options include:

• All data

• Couriers

• Property Units

• Occupants

• Kiosk

• Lockers

• Property packages

• Property

• Boxes

Actions overview

Admin > Actions > Test Camera

This mode allows the user to test the external camera to ensure it is working properly.

From the “ADMIN” drop down menu, upon selecting this option the user will see a live picture as seen from the camera

attached to the unit.

Admin > Actions > Change Theme

Using this option will allow the user to customize the look and feel of the home screen.

Upon choosing the primary, secondary, and third colors, click “SAVE COLOR” in the box to the left of each color. Upon

choosing each color, click “ACTIVATE COLORS” to change the theme.

The “DEFAULT COLORS” option will be options customer chooses prior to delivery.

Actions overview

Admin > Actions > Find Resident

Using this option will allow the user to search for a resident by occupant name.

Actions overview

Maintenance Tab: Drop Down Menu Options4.2

Admin > Maintenance > Hardware Configuration

Using this option will allow the admin to verify USB connections and configurations.

Admin > Maintenance > Package Maintenance

The Package Maintenance tab presents the following three options:

1. Check Discovered Packages: This option adds records for boxes with discovered packages in the database.

Actions overview

2. Remove Discovered Packages: This option shows the number of discovered packages and should open the boxes of those

discovered packages.

Performed by property manager.

3. Advanced: Depending upon when this is used, this will perform different actions.

•Used Before Checking for Discovered Packages: Advanced will open all boxes with two discrepancies:

- Something is detected in the box but not recorded in the database.

- There is an entry in the database, but nothing is sensed in that box.

•Used After Checking for Discovered Packages: Advanced will only open the boxes where nothing is recorded in the

database.

Actions overview

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quadient Parcel P User guide

quadient Parcel P User guide

quadient Parcel P User guide

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