Sierra Wireless 305 User manual

Brand: Sierra Wireless

Model: 305

Type: User manual

2131219

Rev 1.0

USB 305 HSPA Modem

User Guide

Preface

Rev 1.0 May.09 3

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormal

mannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.Sierra

Wireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere

blastingisinprogress,whereexplosiveatmospheresmaybe

present,nearmedicalequipment,nearlifesupportequipment,

oranyequipmentwhichmaybesusceptibletoanyformof

radiointerference.Insuchareas,theSierraWirelessmodem

MUSTBEPOWEREDOFF

.TheSierraWirelessmodemcan

transmitsignalsthatcouldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWE REDOFF.When

operating,theSierraWirelessmodemcan

transmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless

modems may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.In somestatesandprovinces, operatingsuch

communicationsdeviceswhileincontrolofavehicle

isan

offence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILIT YFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSS

OFPROFITSOR

USB 305 HSPA Modem User Guide

4 2131219

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,inno

eventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythe purchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybe coveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878 7,053,843 7,106,569 7,145,267

7,200,512 7,295,171 7,287,162 D442,170 D459,303

D599,256 D560,911

andotherpatentspending.

ManufacturedorsoldbySierraWirelessoritslicense esunder

oneormorepatentslicensedfromInterDigitalGroup.

Trademarks “HeartoftheWirelessMachine

”isaregisteredtrademarkof

SierraWireless.SierraWireless,theSierraWirelesslogo,the

redwavedesign,thered‐tippedantenna, andTRU‐Installare

trademarksofSierraWireless.

Windows

isaregisteredtrademarkofMicrosoftCorporation.

Macintosh

isatrademarkofAppleInc.,registeredintheU.S.

andothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Preface

Rev 1.0 May.09 5

Contact

Information

Consultourwebsiteforup‐to‐dateproductdescriptions,

documentation,applicationnotes,firmwareupgrades,trouble‐

shootingtips,andpressreleases:

www.sierrawireless.com

Revision History

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00

AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Revision

number

Release

date

Changes

1.0 May 2009 New document

USB 305 HSPA Modem User Guide

6 2131219

Rev 1.0 May.09 7

Contents

Introducing the USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Memory stick capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

USB 305 modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Frequency bands supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Insert the 305 USB modem directly into the USB slot . . . . . . . . . . . . . . . 15

Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using your USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 20

Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

USB 305 HSPA Modem User Guide

8 213xxxx

Care and Maintenance of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .23

FAQ and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 27

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rev 1.0 May.09 9

11: Introducing the USB 305 Modem

• Memory stick

capability

• Services supported

• Your account and

coverage area

• USB 305 modem

software

• Frequency bands

supported

TheUSB305(3G)wirelessmodemenablesyoutoconnectto

theInternet,sendandreceiveemail,connecttoacorporate

networkorvirtualprivatenetwork(VPN),orviewstreaming

video,withouttheneedforacable.

ThemodemfitsintoTypeAUSBports.Themodemhasa

built‐in

antenna.

Operating systems

YoucanuseyourUSB305modemonthefollowingoperating

systems:

• WindowsVista

• WindowXP

• MacOS10.6orlater

OnWindowsoperatingsystems,theUSB305modemisTRU‐

Install



enabled.Alltherequiredsoftwareisonthemodem.

Whenyousetupyourmodem,thesoftwareisinstalledon

yourcomputer.YoudonotneedaninstallationCD.

OnMacOSsystems,theUSB305usesnativeMacsupport.No

installationisrequired.

Power LED

Data LED

microSD card slot

USB connector

and SIM card slot

USB 305 HSPA Modem User Guide

10 2131219

Accessories

Dependingonyourserviceprovider,yourUSB305modem

maycomewithsomeorallofthefollowingaccessories:

• USBextensioncableandscreenclip

• Carryingcase

• Externalantenna

• microSDmemorycard

Memory stick capability

YourUSB305modemisbuilttoaccommodateamicroSD

externalmemorycard.Dependingonyourserviceprovider,a

microSDcardmaybeincludedinyourpackage,oryoumay

needtopurchaseitseparately.

Services supported

YourUSB305modemsupportsthelatest3Ghigh‐speed

networksandisalsocompatiblewith2Gnetworks.

Examplesof3Gtechnologyare:HSDPA,HSUPA,HSPA,and

UMTS.GPRSandEDGEare2Gtechnologies.

Maximumtheoreticaldataspeeds

are:

• HighSpeedDownloadPacketAccess(HSDPA)—upto

7.2 Megabitspersecond(Mbps)

• HighSpeedUploadPacketAccess(HSUPA)—upto

2.0 Mbps

• ConcurrentHSDPA/HSUPA(HSPA)—upto3.6Mbps

downloadandupto1.5Mbpsupload

• UniversalMobileTelecommunicationsSystem(UMTS)—

384 kilobitspersecond(kbps)

• EnhancedDataratesforGSMEvolution(EDGE)—

236 kbps

• General

PacketRadioService(GPRS)—56 kbps

1. Actualspeeddependsontheservicesofferedbyyour

serviceprovider.Contactyourserviceproviderandvisit

www.sierrawireless.comfordetails.

Introducing the USB 305 Modem

Rev 1.0 May.09 11

Whenestablishingaconnection,yourUSB305modemuses

thefastestavailableservice.If,forexample,youareusinga

USB305modeminanareathathasEDGEservicebutnot

UMTSorHSDPA/HSUPAservice,themodemconnectsusing

EDGEservice.

Oncetheconnectionisestablished,youhaveaccessto

all

Internetservices.

Your account and coverage area

Note: If you purchased the USB

305 modem from a GSM service

provider, you may already have

an account and a SIM card.

Otherwise, your retailer should

be able to give you the names of

companies that provide these.

YoumusthaveanaccountwithaGSMserviceprovidertouse

theUSB305modem.Tousethemodem’s3Gcapability,your

accountmustbewithaserviceproviderthatoffersHSDPA/

HSUPAorUMTSservice.(TheUSB305modemisbackwards

compatiblewith2Gservice.)

Whenyouobtainyouraccount,

youaregivenaSubscriber

IdentityModule(SIM)cardcontainingaccountinformation.

TheSIMcardmustbeinsertedwheneveryouuseyourUSB

305modem.

Yourabilitytoobtainservicedependsonthesefactors:

Note: The fee for service is

usually higher when you are

roaming (connected to a network

other than the one belonging to

your service provider).

• Networkcoverage—Youmustbewithinthenetwork

coveragearea.

• Serviceprovider—Ifyouarewithinthecoverageareaofa

networkthatisnotoperatedbyyourownserviceprovider,

youcanobtainserviceonlyifthereisaroamingagreement

betweenyourserviceproviderandthenetworkoperator.

• Account

provisions—Youraccountmayrestrictyour

usagetocertainnetworksorlimittheamountoftimeyou

canusethenetwork.

• Frequencyband—Youcannotconnecttonetworks

operatinginbandsnotsupportedbyyourUSB305

modem,regardlessofroamingagreementsoraccount

provisions.

Mostserviceprovidershavecoveragemapson

theirwebsites.

USB 305 modem software

TheconnectionmanagersoftwarethatcomeswithyourUSB

305modemdependsonyourserviceprovider.Contactyour

serviceproviderformoreinformation.

USB 305 HSPA Modem User Guide

12 2131219

Frequency bands supported

FrequencybandssupportedbytheUSB305modem:

Technology Bands Location

2G 850 MHz (cellular band) North America

900 MHz (EGSM band) Europe

1800 MHz (DCS band) Europe and Asia

1900 MHz (PCS band) North America

3G WCDMA 850 (band V) North America and

Australia

WCDMA 1900 (band II) North America

WCDMA 2100 (band I) Europe, Asia, and

Australia

Rev 1.0 May.09 13

2: Getting Started

Followtheinstructionsinthischaptertosetupandstartusing

yourUSB305modem.

TouseyourUSB305modem,you’llneed:

Note: Keep a written record in a

secure place of the account

information that your service

provider gives you.

• Anaccountwithaserviceprovider

• ASIMcard(suppliedbytheserviceprovider)

• Aprofile,whichmaybe:

· Alreadystoredonyourmodemwhenyoupurchaseit

· Setupautomatically

· Selectedfromadrop‐downlist

· Createdmanually

Overview of installation steps

1. Checkthesystemrequirements.

2. InserttheSIMcard.

3. InserttheUSBmodemintoyourcomputer’sUSBport.

(Thenecessarysoftwareisinstalledand eithertheprofile

issetupautomaticallyortheconnectionmanagersoftware

promptsyoutocreateaprofile.)

System requirements

TheUSB305modemissupportedon:

• Windows



Vista

• WindowsXP(HomeandProfessionalversions)

• Macintosh

OSX10.6orlater

Note: If you are running

Mac OS X, please refer to the

Quick Start Guide for

Mac OS X found at

www.sierrawireless.com/mac.

ToinstalltheUSB305modem,yourequirethefo llowing:

USB port 1 USB Type A slot (USB 1.1 or 2.0)

I/O resources 1 IRQ, 40 bytes I/O space

Memory 32 MB

USB 305 HSPA Modem User Guide

14 2131219

Insert the SIM card

Note: Be sure to insert the SIM card before you insert the modem into

the computer’s USB slot.

Note: To prevent the SIM card

from becoming jammed in its

slot, ensure the edge of the card

is smooth before inserting it. Do

not attach labels to your SIM

card as this may also cause it to

jam.

ToinserttheSIMcard:

1. IfyourSIMcardisattachedtoalargercard,detachthe

SIMcardandremoveanyfragmentsstucktoit.

2. OpentheflaponthesideofyourUSB305modem.

3. Pulloutthetrayontherightside,asshownintheillus‐

tration.

4. PlacetheSIMcardinthetray,withtheSIMcardnotchin

theouterright‐handcorner.

5. SlidetheSIMtraybackintothemodem.

Ifthetraycomesallthewayout,donotdiscardit.Place

theSIMcardintothetrayandinserttheentireSIM

card‐

trayassemblyintothemodem.

Note: The SIM card must be in the tray. Do not insert the SIM card

into the modem without the tray.

Getting Started

Rev 1.0 May.09 15

Insert the 305 USB modem directly into

the USB slot

1. FlipopentheUSBconnector.

2. Toachieveoptimalperformance,adjusttheangleofthe

USBconnectorsoyoucaninsertthemodemintothe

computerinanuprightposition,asshowninthestep3

illustration.

3. GentlyinsertthemodemintotheUSBslot.Youcaninsert

themodemdirectly

intothecomputer,asshowninthe

illustration oryoucanplacethemodeminthelaptopclip

andusetheUSBextensioncabletoconnectittothe

computer.(See

“Using the extension cable and notebook

computer clip”

onpage 20.)

Note: Do not forcefully insert the

USB 305 modem as you may

damage connector pins.

Note: Do not insert the USB 305 modem or the USB extension cable

into a USB hub or, if your keyboard is separate from your notebook

computer, a USB slot on your keyboard.

4. Theinstallationprocessstartsautomaticallywhenyou

insertthemodem.

180°

USB 305 HSPA Modem User Guide

16 2131219

Note: Users of Windows Vista

must be logged in with adminis-

trative privileges. Users of

Windows XP may require admin-

istrative privileges.

Ifitdoesnot:

a. Double‐click

My Computer(WindowsXP)orComputer

(WindowsVista)onyourdesktop.

b. Clickthe

TRU-Installdrive(usuallyE:orF:drive).

c. UndertheTRU‐Installdrive,goto

Win/ATTand

double‐clickthe

Setup.exe file.

5. Followtheon‐screeninstructions.

6. Restartthecomputerwhenpromptedtodoso.

Connect to the network

Touseyouraccount(andconnecttoyourserviceprovider’s

network),youneedtohaveatleastoneprofilesetuponyour

modem.Dependingonhowyourmodemisconfigured,the

profilemayalreadybesetuporyoumayneedtocreateone.

Contactyourserviceproviderformore

information.

Oncethesoftwareissuccessfullyinstalledandtheprofileisset

up,theUSB305modemisreadytouse.

Rev 1.0 May.09 17

3: Using your USB 305 Modem

• Removing a SIM card

• Using the microSD

memory card

• Using the extension

cable and notebook

computer clip

YourHSPAUSB305modemhasaUSBconnectorandslotsfor

aSIMcardandamicroSDexternalstoragecard.LEDsonthe

frontofthemodemprovidestatusinformation.

LEDs

TheUSB305modemhastwoLEDsthatshowthecurrent

statusofthemodem.

Power LED

Data LED

USB 305 HSPA Modem User Guide

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Removing a SIM card

Chapter 2providesinstructionsforinsertingtheSIM.To

removetheSIMcardfromtheUSB305modem:

1. Opentheflaponthesideofthemodemandslideoutthe

SIMtray.

LED State Indicates

Power Off Indicates one of the following states:

• The modem is not inserted in the computer.

• The computer is off or in “suspend and resume” mode.

• The modem radio has been turned off using the connection management

software.

Solid Blue The power is on, the modem is working normally.

Blinking Blue The firmware is updating.

Do not remove the modem from the computer.

Blinking Amber The modem is searching for service (initializing).

Solid Amber Modem error—either the modem is having a problem initializing (searching

for service) or is offline because of a failure.

Contact your service provider.

Data Off The modem is unable to detect 2G or 3G service.

Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to

connect.

Solid Amber The modem is connected to a 2G network and is able to send and receive

data.

Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready to

connect.

Solid Blue The modem is connected to a 3G network and can send and receive data.

Using your USB 305 Modem

Rev 1.0 May.09 19

2. RemovetheSIMcard.

Note: If the tray comes all the way out, do not discard it. Carefully

insert the empty tray back into the modem.

Using the microSD memory

card

TheUSB305modemisbuilttoaccommodateamicroSD

externalstoragecard.

Touseamemorycard:

1. Ifthemodemisinsertedintothecomputer’sUSBslot,

removeitbeforeinsertingthemicroSDcard.

2. Opentheflaponthesideofthemodem.

3. Pushthememorycardintosloton

theleft,asshowninthe

illustration.

4. InserttheUSB305modemintothecomputer’sUSBslot.

ThememorycardappearsasaUSBmemorydrive.Youcan

copy,paste,anddragfilestoandfromitthesamewayasyou

canwithanyotherexternaldrive.

microSD card

microSD card slot

USB 305 HSPA Modem User Guide

20 2131219

Removing the microSD memory card

Tip: To help conserve the computer’s battery life, remove the

memory card when you are not using it.

Toremovethememorycard:

1. OpentheflaponthesideoftheUSBmodem.

2. PushthemicroSDcardinandthenreleaseit.

3. GentlypullthemicroSDcardout.

Using the extension cable and

notebook computer clip

YourUSB305modemcomeswithanextensioncableandclip.

Theclipfitsonthetopofyournotebookcomputerandholds

yourUSBmodem.

Note: To meet FCC (regulatory) requirements, use only the supplied

extension cable and notebook computer clip; other cables and

notebook computer clips should not be used.

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Sierra Wireless 305 User manual

Sierra Wireless 305 User manual

Sierra Wireless 305 User manual

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