USB 302 MODEM STICK
www.sierrawireless.com
QUICK START GUIDE
O
2
Mobile Broadband
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i
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Welcome to
O
2
Mobile Broadband
Our package contains:
• USB modem with TRU-Install
™
• This Quick Start Guide
• USB extension cable
• Lanyard
Before You Get Started
You will need to check your system to ensure O2 Mobile Broadband
will run on your computer – in order for O2 Broadband to work you will
need one of the below operating systems
• Windows: XP or Vista/Windows 7 (32bit & 64bit editions are
supported)
• Mac OS X 10.4.11 or later
Cap
External antenna
connector
microSD slot
USB connector
LEDs
Data
Power
SIM card slot
Installing O2 Broadband on Your PC:
1. Insert the 3G SIM card that came with your O2 Broadband
modem.
2. Power on your laptop or PC.
3. Plug your modem into an available USB port.
4. Once connected, the installation wizard automatically starts. Follow
the on-screen instructions to install the O2 Connection Manager,
when completed the shortcut icon will appear on the desktop.
5. If the installation wizard does not start automatically, click on My
Computer (Computer on Windows Vista) and then double click on
the TRU-Install CD Icon.
6. After the installation has completed, the O2 Connection Manager
software will open and then prompt you for the PIN. Enter the PIN
1 provided on the card.
7. After the PIN is entered a data signal will appear in the bottom left
corner of O2 Connection Manager. Then click on Connect to
connect to the internet.
Installing O2 Broadband on Your Apple Macintosh:
1. Insert the 3G SIM card that came with your O2 Broadband.
2. Power on your laptop or PC.
3. Plug your modem into an available USB port.
4. You will see the TRU-Install window pop up. You will need to click
into the Installer Package and follow the on-screen instructions to
install the O2 Connection Manger on your Mac.
5. If the O2 Connection Manager window does not open you will
need to open ‘Finder’, under Devices click on O2 Connection
Manager and then select the Installer Package and follow the
on-screen instructions.
6. After the installation has completed, the O2 Connection Manager
software will open and then prompt you for the PIN. Enter the PIN
1 provided on the card.
7. After the PIN is entered a data signal will appear in O2 Connection
Manager. Then click on Connect to connect to the internet.
8. Open Safari (or your browser) and your homepage will appear.
Uninstalling O2 Broadband:
Windows XP: Go to Start > Settings > Control Panel> Add/Remove
Programs and select O2 Connection Manager from the list.
Windows Vista: Go to Start > Computer > Uninstall/Change a Program
and select O2 Connection Manager from the list.
Apple Macintosh: Go to applications and uninstall O2 Connection
Manager.
The two LEDs show the current status of the modem.
LED Operation
LED State Indicates
Power Off One of the following states:
• The modem is not inserted in the computer.
• The computer is off or in “suspend and
resume” mode.
• The modem radio has been turned off
using O2 Connection Manager or another
connection client.
Solid blue The power is on, the modem is working
normally.
Blinking blue The firmware is being updated. Do not remove
the modem from the computer.
Blinking amber The modem is searching for service (initial-
izing).
Solid amber Modem error — either the modem is having a
problem initializing (searching for service) or is
offline because of a failure.
Contact O2 customer care.
Data Off The modem is unable to detect 2G or 3G
service.
Blinking amber The modem has detected a 2G network (EDGE,
GPRS, GSM) and is ready to connect.
Solid amber The modem is connected to a 2G network and
is able to send and receive data.
Blinking blue The modem has detected a 3G network
(UMTS, HSPA) and is ready to connect.
Solid blue The modem is connected to a 3G network and
can send and receive data.
Help & Support
Billing Queries:
1909 - Freephone
0035361203501 from abroad – operator charges may vary
Email: customer[email protected]
Technical Support:
1740 (from an O2 phone 19c/call)
1850 60 1740 (from a landline/non O2 mobile. 31c/call)
0035361203737 (from abroad – operator charges may vary)
Email: [email protected]
2131235 Rev. 1.0 July 2009
© 2009 Sierra Wireless. All rights reserved.
Heart of the Wireless Machine
®
is a registered trademark of Sierra Wireless. Sierra Wireless, the Sierra
Wireless logo, the red wave design, and TRU-Install
TM
are trademarks of Sierra Wireless. Windows
®
and Vista
®
are registered trademarks of Microsoft Corporation. Mac OS
®
is a trademark of Apple Inc., registered in the
US and other countries. Other trademarks are the property of the respective owners.
Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from Inter-
Digital Group.
O2/5805
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