2131219
Rev 1.0
USB 305 HSPA Modem
User Guide
Preface
Rev 1.0 May.09 3
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormal
mannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.Sierra
Wireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybe
present,nearmedicalequipment,nearlifesupportequipment,
oranyequipmentwhichmaybesusceptibletoanyformof
radiointerference.Insuchareas,theSierraWirelessmodem
MUSTBEPOWEREDOFF
.TheSierraWirelessmodemcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWE REDOFF.When
operating,theSierraWirelessmodemcan
transmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless
modems may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.In somestatesandprovinces, operatingsuch
communicationsdeviceswhileincontrolofavehicle
isan
offence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILIT YFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSS
OFPROFITSOR
USB 305 HSPA Modem User Guide
4 2131219
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,inno
eventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythe purchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybe coveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 7,295,171 7,287,162 D442,170 D459,303
D599,256 D560,911
andotherpatentspending.
ManufacturedorsoldbySierraWirelessoritslicense esunder
oneormorepatentslicensedfromInterDigitalGroup.
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks “HeartoftheWirelessMachine
®
”isaregisteredtrademarkof
SierraWireless.SierraWireless,theSierraWirelesslogo,the
redwavedesign,thered‐tippedantenna, andTRU‐Installare
trademarksofSierraWireless.
Windows
®
isaregisteredtrademarkofMicrosoftCorporation.
Macintosh
®
isatrademarkofAppleInc.,registeredintheU.S.
andothercountries.
Othertrademarksarethepropertyoftherespectiveowners.
Preface
Rev 1.0 May.09 5
Contact
Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Sales Desk: Phone: 1-604-232-1488
Hours: 8:00
AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-604-231-1109
Web: www.sierrawireless.com
Revision
number
Release
date
Changes
1.0 May 2009 New document
USB 305 HSPA Modem User Guide
6 2131219
Rev 1.0 May.09 7
Contents
Introducing the USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Memory stick capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
USB 305 modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Frequency bands supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Insert the 305 USB modem directly into the USB slot . . . . . . . . . . . . . . . 15
Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using your USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 20
Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB 305 HSPA Modem User Guide
8 213xxxx
Care and Maintenance of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .23
FAQ and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 27
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rev 1.0 May.09 9
11: Introducing the USB 305 Modem
• Memory stick
capability
• Services supported
• Your account and
coverage area
• USB 305 modem
software
• Frequency bands
supported
TheUSB305(3G)wirelessmodemenablesyoutoconnectto
theInternet,sendandreceiveemail,connecttoacorporate
networkorvirtualprivatenetwork(VPN),orviewstreaming
video,withouttheneedforacable.
ThemodemfitsintoTypeAUSBports.Themodemhasa
built‐in
antenna.
Operating systems
YoucanuseyourUSB305modemonthefollowingoperating
systems:
• WindowsVista
• WindowXP
• MacOS10.6orlater
OnWindowsoperatingsystems,theUSB305modemisTRU‐
Install
enabled.Alltherequiredsoftwareisonthemodem.
Whenyousetupyourmodem,thesoftwareisinstalledon
yourcomputer.YoudonotneedaninstallationCD.
OnMacOSsystems,theUSB305usesnativeMacsupport.No
installationisrequired.
Power LED
Data LED
microSD card slot
USB connector
and SIM card slot
USB 305 HSPA Modem User Guide
10 2131219
Accessories
Dependingonyourserviceprovider,yourUSB305modem
maycomewithsomeorallofthefollowingaccessories:
• USBextensioncableandscreenclip
• Carryingcase
• Externalantenna
• microSDmemorycard
Memory stick capability
YourUSB305modemisbuilttoaccommodateamicroSD
externalmemorycard.Dependingonyourserviceprovider,a
microSDcardmaybeincludedinyourpackage,oryoumay
needtopurchaseitseparately.
Services supported
YourUSB305modemsupportsthelatest3Ghigh‐speed
networksandisalsocompatiblewith2Gnetworks.
Examplesof3Gtechnologyare:HSDPA,HSUPA,HSPA,and
UMTS.GPRSandEDGEare2Gtechnologies.
Maximumtheoreticaldataspeeds
1
are:
• HighSpeedDownloadPacketAccess(HSDPA)—upto
7.2 Megabitspersecond(Mbps)
• HighSpeedUploadPacketAccess(HSUPA)—upto
2.0 Mbps
• ConcurrentHSDPA/HSUPA(HSPA)—upto3.6Mbps
downloadandupto1.5Mbpsupload
• UniversalMobileTelecommunicationsSystem(UMTS)—
384 kilobitspersecond(kbps)
• EnhancedDataratesforGSMEvolution(EDGE)—
236 kbps
• General
PacketRadioService(GPRS)—56 kbps
1. Actualspeeddependsontheservicesofferedbyyour
serviceprovider.Contactyourserviceproviderandvisit
www.sierrawireless.comfordetails.
Introducing the USB 305 Modem
Rev 1.0 May.09 11
Whenestablishingaconnection,yourUSB305modemuses
thefastestavailableservice.If,forexample,youareusinga
USB305modeminanareathathasEDGEservicebutnot
UMTSorHSDPA/HSUPAservice,themodemconnectsusing
EDGEservice.
Oncetheconnectionisestablished,youhaveaccessto
all
Internetservices.
Your account and coverage area
Note: If you purchased the USB
305 modem from a GSM service
provider, you may already have
an account and a SIM card.
Otherwise, your retailer should
be able to give you the names of
companies that provide these.
YoumusthaveanaccountwithaGSMserviceprovidertouse
theUSB305modem.Tousethemodem’s3Gcapability,your
accountmustbewithaserviceproviderthatoffersHSDPA/
HSUPAorUMTSservice.(TheUSB305modemisbackwards
compatiblewith2Gservice.)
Whenyouobtainyouraccount,
youaregivenaSubscriber
IdentityModule(SIM)cardcontainingaccountinformation.
TheSIMcardmustbeinsertedwheneveryouuseyourUSB
305modem.
Yourabilitytoobtainservicedependsonthesefactors:
Note: The fee for service is
usually higher when you are
roaming (connected to a network
other than the one belonging to
your service provider).
• Networkcoverage—Youmustbewithinthenetwork
coveragearea.
• Serviceprovider—Ifyouarewithinthecoverageareaofa
networkthatisnotoperatedbyyourownserviceprovider,
youcanobtainserviceonlyifthereisaroamingagreement
betweenyourserviceproviderandthenetworkoperator.
• Account
provisions—Youraccountmayrestrictyour
usagetocertainnetworksorlimittheamountoftimeyou
canusethenetwork.
• Frequencyband—Youcannotconnecttonetworks
operatinginbandsnotsupportedbyyourUSB305
modem,regardlessofroamingagreementsoraccount
provisions.
Mostserviceprovidershavecoveragemapson
theirwebsites.
USB 305 modem software
TheconnectionmanagersoftwarethatcomeswithyourUSB
305modemdependsonyourserviceprovider.Contactyour
serviceproviderformoreinformation.
USB 305 HSPA Modem User Guide
12 2131219
Frequency bands supported
FrequencybandssupportedbytheUSB305modem:
Technology Bands Location
2G 850 MHz (cellular band) North America
900 MHz (EGSM band) Europe
1800 MHz (DCS band) Europe and Asia
1900 MHz (PCS band) North America
3G WCDMA 850 (band V) North America and
Australia
WCDMA 1900 (band II) North America
WCDMA 2100 (band I) Europe, Asia, and
Australia
Rev 1.0 May.09 13
2
2: Getting Started
Followtheinstructionsinthischaptertosetupandstartusing
yourUSB305modem.
TouseyourUSB305modem,you’llneed:
Note: Keep a written record in a
secure place of the account
information that your service
provider gives you.
• Anaccountwithaserviceprovider
• ASIMcard(suppliedbytheserviceprovider)
• Aprofile,whichmaybe:
· Alreadystoredonyourmodemwhenyoupurchaseit
· Setupautomatically
· Selectedfromadrop‐downlist
· Createdmanually
Overview of installation steps
1. Checkthesystemrequirements.
2. InserttheSIMcard.
3. InserttheUSBmodemintoyourcomputer’sUSBport.
(Thenecessarysoftwareisinstalledand eithertheprofile
issetupautomaticallyortheconnectionmanagersoftware
promptsyoutocreateaprofile.)
System requirements
TheUSB305modemissupportedon:
• Windows
Vista
®
• WindowsXP(HomeandProfessionalversions)
• Macintosh
®
OSX10.6orlater
Note: If you are running
Mac OS X, please refer to the
Quick Start Guide for
Mac OS X found at
www.sierrawireless.com/mac.
ToinstalltheUSB305modem,yourequirethefo llowing:
USB port 1 USB Type A slot (USB 1.1 or 2.0)
I/O resources 1 IRQ, 40 bytes I/O space
Memory 32 MB
USB 305 HSPA Modem User Guide
14 2131219
Insert the SIM card
Note: Be sure to insert the SIM card before you insert the modem into
the computer’s USB slot.
Note: To prevent the SIM card
from becoming jammed in its
slot, ensure the edge of the card
is smooth before inserting it. Do
not attach labels to your SIM
card as this may also cause it to
jam.
ToinserttheSIMcard:
1. IfyourSIMcardisattachedtoalargercard,detachthe
SIMcardandremoveanyfragmentsstucktoit.
2. OpentheflaponthesideofyourUSB305modem.
3. Pulloutthetrayontherightside,asshownintheillus‐
tration.
4. PlacetheSIMcardinthetray,withtheSIMcardnotchin
theouterright‐handcorner.
5. SlidetheSIMtraybackintothemodem.
Ifthetraycomesallthewayout,donotdiscardit.Place
theSIMcardintothetrayandinserttheentireSIM
card‐
trayassemblyintothemodem.
Note: The SIM card must be in the tray. Do not insert the SIM card
into the modem without the tray.
Getting Started
Rev 1.0 May.09 15
Insert the 305 USB modem directly into
the USB slot
1. FlipopentheUSBconnector.
2. Toachieveoptimalperformance,adjusttheangleofthe
USBconnectorsoyoucaninsertthemodemintothe
computerinanuprightposition,asshowninthestep3
illustration.
3. GentlyinsertthemodemintotheUSBslot.Youcaninsert
themodemdirectly
intothecomputer,asshowninthe
illustration oryoucanplacethemodeminthelaptopclip
andusetheUSBextensioncabletoconnectittothe
computer.(See
“Using the extension cable and notebook
computer clip”
onpage 20.)
Note: Do not forcefully insert the
USB 305 modem as you may
damage connector pins.
Note: Do not insert the USB 305 modem or the USB extension cable
into a USB hub or, if your keyboard is separate from your notebook
computer, a USB slot on your keyboard.
4. Theinstallationprocessstartsautomaticallywhenyou
insertthemodem.
180°
180°
USB 305 HSPA Modem User Guide
16 2131219
Note: Users of Windows Vista
must be logged in with adminis-
trative privileges. Users of
Windows XP may require admin-
istrative privileges.
Ifitdoesnot:
a. Double‐click
My Computer(WindowsXP)orComputer
(WindowsVista)onyourdesktop.
b. Clickthe
TRU-Installdrive(usuallyE:orF:drive).
c. UndertheTRU‐Installdrive,goto
Win/ATTand
double‐clickthe
Setup.exe file.
5. Followtheon‐screeninstructions.
6. Restartthecomputerwhenpromptedtodoso.
Connect to the network
Touseyouraccount(andconnecttoyourserviceprovider’s
network),youneedtohaveatleastoneprofilesetuponyour
modem.Dependingonhowyourmodemisconfigured,the
profilemayalreadybesetuporyoumayneedtocreateone.
Contactyourserviceproviderformore
information.
Oncethesoftwareissuccessfullyinstalledandtheprofileisset
up,theUSB305modemisreadytouse.
Rev 1.0 May.09 17
3
3: Using your USB 305 Modem
• Removing a SIM card
• Using the microSD
memory card
• Using the extension
cable and notebook
computer clip
YourHSPAUSB305modemhasaUSBconnectorandslotsfor
aSIMcardandamicroSDexternalstoragecard.LEDsonthe
frontofthemodemprovidestatusinformation.
LEDs
TheUSB305modemhastwoLEDsthatshowthecurrent
statusofthemodem.
Power LED
Data LED
USB 305 HSPA Modem User Guide
18 2131219
Removing a SIM card
Chapter 2providesinstructionsforinsertingtheSIM.To
removetheSIMcardfromtheUSB305modem:
1. Opentheflaponthesideofthemodemandslideoutthe
SIMtray.
LED State Indicates
Power Off Indicates one of the following states:
• The modem is not inserted in the computer.
• The computer is off or in “suspend and resume” mode.
• The modem radio has been turned off using the connection management
software.
Solid Blue The power is on, the modem is working normally.
Blinking Blue The firmware is updating.
Do not remove the modem from the computer.
Blinking Amber The modem is searching for service (initializing).
Solid Amber Modem error—either the modem is having a problem initializing (searching
for service) or is offline because of a failure.
Contact your service provider.
Data Off The modem is unable to detect 2G or 3G service.
Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to
connect.
Solid Amber The modem is connected to a 2G network and is able to send and receive
data.
Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready to
connect.
Solid Blue The modem is connected to a 3G network and can send and receive data.
Using your USB 305 Modem
Rev 1.0 May.09 19
2. RemovetheSIMcard.
Note: If the tray comes all the way out, do not discard it. Carefully
insert the empty tray back into the modem.
Using the microSD memory
card
TheUSB305modemisbuilttoaccommodateamicroSD
externalstoragecard.
Touseamemorycard:
1. Ifthemodemisinsertedintothecomputer’sUSBslot,
removeitbeforeinsertingthemicroSDcard.
2. Opentheflaponthesideofthemodem.
3. Pushthememorycardintosloton
theleft,asshowninthe
illustration.
4. InserttheUSB305modemintothecomputer’sUSBslot.
ThememorycardappearsasaUSBmemorydrive.Youcan
copy,paste,anddragfilestoandfromitthesamewayasyou
canwithanyotherexternaldrive.
microSD card
microSD card slot
USB 305 HSPA Modem User Guide
20 2131219
Removing the microSD memory card
Tip: To help conserve the computer’s battery life, remove the
memory card when you are not using it.
Toremovethememorycard:
1. OpentheflaponthesideoftheUSBmodem.
2. PushthemicroSDcardinandthenreleaseit.
3. GentlypullthemicroSDcardout.
Using the extension cable and
notebook computer clip
YourUSB305modemcomeswithanextensioncableandclip.
Theclipfitsonthetopofyournotebookcomputerandholds
yourUSBmodem.
Note: To meet FCC (regulatory) requirements, use only the supplied
extension cable and notebook computer clip; other cables and
notebook computer clips should not be used.
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