ADVANCE RIC 580 User guide

Type
User guide

This manual is also suitable for

RIC x80
User Guide
2
Content
Welcome    4
Your hearing inruments    5
Inrument type    5
Getting to know your hearing inruments     6
Components and names    7
Controls    9
Hearing programs    10
Features    10
Batteries    11
Battery size and handling tips    11
Replacing batteries    12
Daily use    13
Turning on and o    13
Inserting and removing the hearing inruments    15
Adjuing the volume    20
Changing the hearing program    21
Further adjuments (optional)     21
Special liening situations    22
On the phone    22
Audio reaming with iPhone    22
Audio reaming with Android phone    23
Bluetooth    23
3
Maintenance and care    24
Hearing inruments    24
Ear pieces    25
Professional maintenance    27
Further information    28
Safety information    28
Accessories    28
Explanation of symbols    28
Troubleshooting    29
Country-specic information    31
Service and warranty    35
4
Welcome
Thank you for choosing our hearing inruments to 
accompany you through everyday life. Like anything new, 
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care 
Professional, will help you underand the advantages 
and greater quality of life your hearing inruments oer. 
To receive the mo benet from your hearing 
inruments, it is recommended that you wear them every 
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety 
manual thoroughly and completely. Follow the 
safety information to avoid damage or injury.
The device may not look exactly like the guiding 
illurations in these inructions. We reserve the 
right to make any changes we consider necessary.
5
Your hearing inruments
This user guide describes optional features that 
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the 
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are a RIC (Receiver-in-Canal) 
model. The receiver is placed within the ear canal and 
connected to the inrument via a receiver cable. The 
inruments are not intended for children under the age 
of 3 years or persons with a developmental age of under 
3 years.
The wireless functionality enables advanced audiological 
features and synchronization between your two hearing 
inruments.
Your hearing inruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your 
smartphone, and for seamless audio reaming with your 
iPhone** and for some Android smartphones that support 
Audio Streaming for Hearing Aids (ASHA).
*  The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any 
use of such marks by WS Audiology Denmark A/S of this product is under licenses. 
Other trademarks and trade names are those of their respective owners.
**iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. 
and other countries.
6
Getting to know your hearing inruments
It is recommended to familiarize yourself with your new 
hearing inruments. With the inruments in your hand 
try using the controls and note their location on the 
inrument. This will make it easier for you to feel and 
press the controls while wearing the hearing inruments.
If you have problems pressing the controls of your 
hearing inruments while wearing them, you can 
use a remote control to control your inruments. 
With a dedicated smartphone app you have even 
more control options.
7
Components and names
This user guide describes several types of hearing 
inruments. Use the following pictures to identify the type 
of hearing inrument that you use.
Ear piece
Receiver
Receiver cable
Microphone 
openings
Rocker switch (control)
Side indicator (red = right ear, 
blue = left ear) and receiver 
connection
Battery compartment 
(on/o switch)
8
You can use the following andard ear pieces:
Standard ear pieces Size
Sleeve 3.0, Vented, Closed, 
Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the andard ear pieces. Read 
more in section "Maintenance and care".
Cuom-made ear pieces
Earmold 3.0
9
Controls
With the rocker switch you can, for 
example, adju the volume or switch 
hearing programs. Your Hearing Care 
Professional has programmed your desired 
functions to the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus Function level up/down
TV ream on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus Function level up/down
TV ream on/o
Press for more than 3 seconds:
Standby/turn on
L = Left, R = Right
10
You can also use a remote control to change
hearing programs and adju the volume of your 
hearing inruments. With our smartphone app you 
have even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of 
hearing inruments.
Read more in section "Turning on and o".
The Tinnitus Function generates a sound to
diract you from your tinnitus.
11
Batteries
When the battery is low the sound becomes weaker 
or you will hear an alert signal. The battery type will 
determine how long you have to replace the battery. 
Battery size and handling tips
Ask your Hearing Care Professional for recommended 
batteries.
Battery size: 312
■  Always use the correct battery size for your hearing 
inruments.
■  Remove the batteries if you intend not to use the 
hearing inruments for several days.
■  Always carry spare batteries.
■  Remove empty batteries immediately and follow your 
local recycling rules for battery disposal.
12
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet ick to pull out the 
battery. The magnet ick is available 
as an accessory.
Inserting the battery:
XIf the battery has a protective lm, remove it 
only when you are ready to use the battery.
XInsert the battery with the "+" symbol 
facing up into the battery door 
(refer to the picture).
Note: Please do not place the battery 
directly into the housing.
XCarefully close the battery compartment. If you feel 
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment
by force. It can be damaged.
13
Daily use
To assure comfortable and easy use of your hearing 
inruments they are equipped with an onboard control 
element. In addition we oer an app for Android as well 
as iPhones which makes handling your devices even 
easier. Contact your Hearing Care Professional for 
downloading and inalling the smartphone app.
Turning on and o
You can turn your hearing inruments on or o via the 
battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o: Open the battery compartment to the r 
catch.
When wearing the hearing inruments, an alert tone can 
indicate when an inrument is being turned on or o.
When the power-on delay is activated, the hearing 
inruments turn on after a delay of several seconds. 
During this time you can insert the hearing inruments 
into your ears without experiencing unpleasant feedback 
whiling.
The "power-on delay" can be activated by your Hearing 
Care Professional. 
14
Switching to andby mode
You have following options to switch your device into 
andby mode: 
■  via remote control
■  via rocker switch.
Turning on or o: 
Press and hold the rocker switch for several seconds. 
Refer to section "Controls" for the settings of the 
rocker switch. 
Standby mode mutes the device. When you leave 
andby mode, the previously used volume and hearing
program are set. 
Note:
■  In andby mode, the device is not turned o 
completely. It draws some power. Therefore, we 
recommend to use andby mode only for a short 
period of time. 
■  If you want to leave andby mode, but the remote 
control is not at hand, turn your device o and 
on again (by opening and closing the battery 
compartment). In this case, the default volume and
hearing program are set.
15
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned for your 
right and left ear. Colored markers 
indicate the side: 
■  red marker = right ear
■  blue marker = left ear
Inserting a hearing inrument:
XFor Sleeves, take care that the bend of the Sleeve is 
in line with the bend of the receiver cable.
See illurations on next page.
Correct:
Incorrect:
16
XHold the receiver cable at the bend closer to the 
ear piece.
XCarefully push the ear piece in the 
ear canal .
XTwi it slightly until it sits well.
Open and close your mouth to 
avoid accumulation of air in the 
ear canal.
XLift the hearing inrument and 
slide it over the top of your ear . 
CAUTION
Risk of injury!
XAlways wear the receiver cable with an ear 
piece.
XMake sure that the ear piece is completely 
attached.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply 
into the ear.
17
■  It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand. 
■  If you have problems inserting the ear piece, 
use the other hand to gently pull your earlobe 
downwards. This opens the ear canal and eases 
insertion of the ear piece.
The optional retention rand helps to securely retain the 
ear piece in your ear. To attach the optional retention 
rand:
XAlign the end of the retention rand with the flat end of 
the receiver.
18
XThen press the retention rand towards the receiver 
until it clicks into place.
 To position the retention rand:
XBend the retention rand and 
position it carefully into the 
bottom of the bowl of your ear 
(refer to the picture).
19
Removing a hearing inrument:
XLift the hearing inrument and 
slide it over the top of your 
ear .
XIf your hearing inrument is 
equipped with a cuom shell 
or a mold, remove it by pulling 
the small removal cord toward
the back of your head.
XFor all other ear pieces: Grip the receiver in the 
ear canal with two ngers and pull it carefully out .
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in 
your ear when removing the hearing inrument. 
If this happens, have the ear piece removed by 
a medical professional.
Clean and dry your hearing inruments after usage. 
Read more in section "Maintenance and care".
20
Adjuing the volume
Your hearing inruments automatically adju the volume 
to the liening situation.
XIf you prefer manual volume adjument, press the 
rocker switch.
Refer to section "Controls" for the setting of the 
rocker switch.
An optional signal tone can indicate the volume change. 
Once the maximum or minimum volume has been 
reached, you may hear an optional signal tone.
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ADVANCE RIC 580 User guide

Type
User guide
This manual is also suitable for

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