2. ADVANCE
  3. CUSTOM 618

ADVANCE CUSTOM 618, Custom 218, Custom 318, CUSTOM 418, CUSTOM 818 User guide

  • Hello! I've reviewed the user guide for the Advance Custom x18 CIC, IIC, ITC, and ITE hearing instruments and I'm ready to help. This guide covers everything from basic use like turning on the devices and inserting them correctly, to more advanced features like adjusting the volume, changing programs, and using the telecoil. Do you have any questions about your new hearing instruments or would like to know more about a specific feature?
  • How do I turn on my hearing instruments?
    How do I change the volume?
    How do I change the hearing program?
    Where can I find information about battery replacement?
    How to connect to audio induction loops?
    How do I clean my hearing instruments?
Cuominruments
AdvanceCuomx18CIC,AdvanceCuomx18IIC,
AdvanceCuomx18ITC,AdvanceCuomx18ITE
UserGuide
2
Content
Welcome  4
Yourhearinginruments  5
Inrumenttype  5
Gettingtoknowyourhearinginruments  5
Componentsandnames  6
Controls  8
Hearingprograms  10
Features  10
Batteries  11
Batterysizeandhandlingtips  11
Replacingbatteries  12
Dailyuse  13
Turningonando  13
Insertingandremovingthehearinginruments  14
Adjuingthevolume  17
Changingthehearingprogram  17
Furtheradjuments(optional)  18
Speciallieningsituations  19
Onthephone  19
Audioinductionloops  20
3
Maintenanceandcare  21
Hearinginruments  21
Professionalmaintenance  22
Furtherinformation  23
Safetyinformation  23
Wirelessfunctionality  23
Accessories  23
Symbolsusedinthisdocument  24
Troubleshooting  24
Country-specicinformation  26
Serviceandwarranty  27
4
Welcome
Thankyouforchoosingourhearinginrumentsto
accompanyyouthrougheverydaylife.Likeanythingnew,
itmaytakeyoualittletimetobecomefamiliarwiththem.
Thisguide,alongwithsupportfromyourHearingCare
Professional,willhelpyouunderandtheadvantages
andgreaterqualityoflifeyourhearinginrumentsoer.
Toreceivethemobenetfromyourhearing
inruments,itisrecommendedthatyouwearthemevery
day,allday.Thiswillhelpyougetadjuedtothem.
CAUTION
Itisimportanttoreadthisuserguideandthesafety
manualthoroughlyandcompletely.Followthe
safetyinformationtoavoiddamageorinjury.
5
Yourhearinginruments
Thisuserguidedescribesoptionalfeaturesthat
yourhearinginrumentsmayormaynothave.
AskyourHearingCareProfessionaltoindicatethe
featuresthatarevalidforyourhearinginruments.
Inrument type
Yourhearinginrumentsarecuomizedmodelsthat
havebeenindividuallymanufacturedbasedonthe
anatomyofyourears.Theyareworndirectlyinthe
ear,eitherinthebowloftheearordeepinsidetheear
canal.Theyarenotintendedforchildrenundertheage
of3yearsorpersonswithadevelopmentalageofunder
3years.
Getting to know your hearing inruments
Itisrecommendedtofamiliarizeyourselfwithyournew
hearinginruments.Withtheinrumentsinyourhand
tryusingthecontrolsandnotetheirlocationonthe
inrument.Thiswillmakeiteasierforyoutofeeland
pressthecontrolswhilewearingthehearinginruments.
Ifyouhaveproblemspressingthecontrolsofyour
hearinginrumentswhilewearingthem,youcan
usearemotecontroltocontrolyourinruments.
Withadedicatedsmartphoneappyouhaveeven
morecontroloptions.
6
Components and names
Thisuserguidedescribesseveraltypesofhearing
inruments.Usethefollowingpicturestoidentifythetype
ofhearinginrumentthatyouuse.
Notethatthepushbutton,volumecontrolwheelandvent
areindividuallypositionedonyourhearinginrument
tobesuityourear.Theappearanceofyourhearing
inrumentsmaythereforedierfromthatofthose
pictured.
IIC
➊Vent(optional)
➋Batterycompartment
➌Microphone
➍Removalcord
CIC
➊
➊Microphone
➋Batterycompartment
(withoptional
pushbuttonfunction)
➌Vent(optional)
➍Removalcord
➎Pushbutton(optional)
7
Canalwithcontrols
૞
ૡ
➊Microphone
➋Pushbutton(optional)
➌Secondmicrophone(optional)
➍Batterycompartment
➎Volumecontrolwheel
(optional)
➏Vent(optional)
F S
➊Microphone
➋Secondmicrophone
➌Batterycompartment
➍Pushbutton(optional)
➎Volumecontrolwheel
(optional)
➏Vent(optional)
8
Controls
Withthecontrolsyoucan,forexample,adjuthevolume
orswitchhearingprograms.Yourhearinginruments
eitherhaveapushbutton,avolumecontrolwheel,
ornocontrolatall.Forsomeinruments,thebattery
compartmentalsofunctionsasapushbutton.
YourHearingCareProfessionalhasprogrammedyour
desiredfunctionstothecontrols.
Control Left Right
Pushbutton
Batterycompartmentwith
pushbuttonfunction
Volumecontrolwheel
Nocontrol
YoucanalsoaskyourHearingCareProfessional
whetheraremotecontrolorasmartphoneappto
controlyourinrumentsisavailable.
9
Pushbuttonfunction L R
Pressbriey:
Programchange
Volumeup
Volumedown
TinnitusFunction:volumeup
TinnitusFunction:volumedown
Presslong:
Standby/turnon
L=Left,R=Right
Volumecontrolwheelfunction
Increasevolume:
Rotatewheelforward.
Decreasevolume:
Rotatewheelbackward.
10
Hearing programs
1
2
3
4
5
6
Readmoreinsection"Changingthehearingprogram".
Features
Power-on delayenableswhile-freeinsertionof
hearinginruments.
Readmoreinsection"Turningonando".
XPhonetransmitsthetelephonecallintobothears
whenthetelephonereceiverisheldtoeitherear.
Readmoreinsection"Onthephone".
TheTinnitus Functiongeneratesasoundto
diractyoufromyourtinnitus.
Atelecoilisbuiltintotheinrument,soitcan
connectwithaudioinductionloops.
Readmoreinsection"Audioinductionloops".
Thewirelessfunctionalityenablessimultaneous
controlofbothhearinginruments.
Readmoreinsection"Wirelessfunctionality".
11
Batteries
Whenthebatteryislowthesoundbecomesweaker
oryouwillhearanalertsignal.Thebatterytypewill
determinehowlongyouhavetoreplacethebattery.
Battery size and handling tips
AskyourHearingCareProfessionalforrecommended
batteries.
Batterysize: 312 10
■ Alwaysusethecorrectbatterysizeforyourhearing
inruments.
■ Removethebatteriesifyouintendnottousethe
hearinginrumentsforseveraldays.
■ Alwayscarrysparebatteries.
■ Removeemptybatteriesimmediatelyandfollowyour
localrecyclingrulesforbatterydisposal.
12
Replacing batteries
Removingthebattery:
XOpenthebattery
compartment.
XRemovethebatteryby
hand.
Insertingthebattery:
XIfthebatteryhasaprotectivelm,removeit
onlywhenyouarereadytousethebattery.
XInsertthebatterywiththe
"+"symbolfacingupwards.
XCarefullyclosethebatterycompartment.Ifyoufeel
resiance,thebatteryisnotinsertedcorrectly.
Donotattempttoclosethebatterycompartmentby
force.Itcanbedamaged.
13
Dailyuse
Turning on and o
Youhavethefollowingoptionstoturnyourhearing
inrumentsonoro.
Viabatterycompartment:
XTurningon:Closethebatterycompartment.
Thedefaultvolumeandhearingprogramareset.
XTurningo:Openthebatterycompartmentfully.
Viapushbutton:
XTurningonoro:Pressandholdthepushbuttonfor
severalseconds.Refertosection"Controls"forthe
settingsofyourcontrols.
Afterturningon,thepreviouslyusedvolumeand
hearingprogramremainset.
Viaremotecontrol:
XFollowtheinructionsintheremotecontrol'suser
guide.
Afterturningon,thepreviouslyusedvolumeand
hearingprogramremainset.
14
Whenwearingthehearinginruments,analerttonecan
indicatewhenaninrumentisbeingturnedonoro.
Whenthepower-on delayisactivated,thehearing
inrumentsturnonafteradelayofseveralseconds.
Duringthistimeyoucaninsertthehearinginruments
intoyourearswithoutexperiencingunpleasantfeedback
whiling.
The"power-ondelay"canbeactivatedbyyourHearing
CareProfessional.
Inserting and removing the hearing inruments
Yourhearinginrumentshavebeenne-tunedforyour
rightandleftear.Thelabelingonthehearinginruments
orthecolorofthehearinginrumentindicatestheside:
■ redorimprinted"R"=rightear
■ blueorimprinted"L"=leftear
15
Insertingahearinginrument:
XCarefullypushthehearing
inrumentintothe
earcanal.
XTwiitslightlyuntilitsits
well.
Openandclose
yourmouthtoavoid
accumulationofairinthe
earcanal.
ForCICmodels:
XPayspecialattentiontotheremovalcordindicatingthe
bottom.
■ Itmaybehelpfultoinserttherighthearing
inrumentwiththerighthandandtheleft
hearinginrumentwiththelefthand.
■ Ifyouhaveproblemsinsertingtheearpiece,
usetheotherhandtogentlypullyourearlobe
downwards.Thisopenstheearcanalandeases
insertionoftheearpiece.
16
Removingahearinginrument:
NOTICE
Neverpullonthebatterycompartmentdooror
volumecontrolwheeltoremovethehearing
inrument.Thiscoulddamageyourhearing
inrument.
XPushlightlyonthebackofyoureartoloosenthe
hearinginrument.
XIfyourhearinginrumentisequippedwitharemoval
cord,removethehearinginrumentbypullingthe
removalcordtowardsthebackofyourhead.
XForallotherhearing
inruments:Gripthe
hearinginrument
intheearcanalwith
twongersandpullit
carefullyout.
Cleananddryyourhearinginrumentsafterusage.
Readmoreinsection"Maintenanceandcare".
17
Adjuing the volume
Yourhearinginrumentsautomaticallyadjuthevolume
tothelieningsituation.
XIfyouprefermanualvolumeadjument,youcan
eitherrotatethevolumecontrolwheelorbrieypress
thepushbutton.
Refertosection"Controls"forthesettingsofyour
controls.
Anoptionalsignaltonecanindicatethevolumechange.
Oncethemaximumorminimumvolumehasbeen
reached,youmayhearanoptionalsignaltone.
Changing the hearing program
Dependingonthelieningsituation,yourhearing
inrumentsautomaticallyadjutheirsound.
Yourhearinginrumentsmayalsohaveseveralhearing
programswhichallowyoutochangethesound,if
needed.Anoptionalsignaltonecanindicatetheprogram
change.
XTochangethehearingprogram,pressthepushbutton
briey.
Refertosection"Controls"forthesettingofyour
controls.Refertosection"Hearingprograms"forali
ofyourhearingprograms.
18
Further adjuments (optional)
Thecontrolsofyourhearinginrumentscanalsobe
usedtochange,forexample,thesoundbalanceorthe
volumeoftheTinnitusFunction.Soundbalanceallows
youtoadjuthebassandtrebletoyourpreferences.
Refertosection"Controls"forthesettingofyourcontrols.
19
Speciallieningsituations
On the phone
Whenyouareonthephone,turnthe
receiverslightlysothatitdoesnot
completelycoveryourear.
Telephoneprogram
Youmaypreferacertainvolumewhenusingthephone.
AskyourHearingCareProfessionaltocongurea
telephoneprogram.
XSwitchtothetelephoneprogramwheneveryouareon
thephone.
Ifatelephoneprogramisconguredforyourhearing
inruments,itisliedinsection"Hearingprograms".
20
Audio induction loops
Sometelephonesandpublicplacesliketheatresoerthe
audiosignal(musicandspeech)viaanaudioinduction
loop.Withthissyem,yourhearinginrumentscan
directlyreceivethedesiredsignal–withoutdiracting
noiseintheenvironment.
Youcanusuallyrecognizeaudioinduction
loopsyemsbycertainsigns.
Whetheratelecoilisbuiltintoyourhearinginrument
isliedinsection"Features".Ifatelecoilisbuiltin,you
havethefollowingoptions.
AskyourHearingCareProfessionaltocongurea
telecoilprogram.
XSwitchtothetelecoilprogramwheneveryouareina
placewithanaudioinductionloop.
Ifatelecoilprogramisconguredforyourhearing
inruments,itisliedinsection"Hearingprograms".
Telecoilprogramandremotecontrol
NOTICE
Forinrumentswithwirelessconnectivity:
Whenthetelecoilprogramisactive,theremote
controlmaycauseapulsingnoise.
XUsetheremotecontrolwithadiancegreater
than10cm(4inches).
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