HEAR.COM HORIZON 5AX RIC User guide

Type
User guide

This manual is also suitable for

HORIZON AX RIC
User Guide
HORIZON AX RIC
hear-com HORIZON AX RIC EN.indd 1 30.11.2021 11:36:56
2
Content
Welcome    4
Your hearing inruments    5
Inrument type  5
Getting to know your hearing inruments 6
Components and names  7
Controls  9
Hearing programs  10
Features  10
Batteries    11
Battery size and handling tips  11
Replacing batteries  12
Daily use    14
Turning on and o  14
Inserting and removing the hearing inruments  16
Adjuing the volume  21
Changing the hearing program  22
Further adjuments (optional)   22
Special liening situations    23
On the phone  23
Audio reaming with iPhone  23
Audio reaming with Android phone  24
Bluetooth  24
hear-com HORIZON AX RIC EN.indd 2 30.11.2021 11:36:57
3
Maintenance and care    25
Hearing inruments  25
Ear pieces  26
Professional maintenance  28
Further information    29
Safety information  29
Accessories  29
Troubleshooting  31
Country-specic information  32
Service and warranty  35
hear-com HORIZON AX RIC EN.indd 3 30.11.2021 11:36:57
4
Welcome
Thank you for choosing our hearing inruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages
and greater quality of life your hearing inruments oer.
To receive the mo benet from your hearing
inruments, it is recommended that you wear them every
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
The device may not look exactly like the guiding
illurations in these inructions. We reserve the
right to make any changes we consider necessary.
hear-com HORIZON AX RIC EN.indd 4 30.11.2021 11:36:57
5
Your hearing inruments
This user guide describes optional features that
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the inrument via a receiver cable. The
inruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
inruments.
Your hearing inruments feature Bluetooth® Low Energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio reaming with your
iPhone** and for some Android smartphones that support
Audio Streaming for Hearing Aids (ASHA).
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by WS Audiology Denmark A/S of this product is under licenses.
Other trademarks and trade names are those of their respective owners.
** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S.
and other countries.
hear-com HORIZON AX RIC EN.indd 5 30.11.2021 11:36:57
6
Getting to know your hearing inruments 
It is recommended to familiarize yourself with your new
hearing inruments. With the inruments in your hand
try using the controls and note their location on the
inrument. This will make it easier for you to feel and
press the controls while wearing the hearing inruments.
If you have problems pressing the controls of your
hearing inruments while wearing them, you can
use a remote control to control your inruments.
With a dedicated smartphone app you have even
more control options.
hear-com HORIZON AX RIC EN.indd 6 30.11.2021 11:36:57
7
Components and names
This user guide describes several types of hearing
inruments. Use the following pictures to identify the type
of hearing inrument that you use.
Ear piece
Receiver
Receiver cable
Microphone openings
Rocker switch (control)
Side indicator
(red = right ear,
blue = left ear)
and receiver connection
Battery compartment
(on/o switch)
hear-com HORIZON AX RIC EN.indd 7 30.11.2021 11:37:11
8
You can use the following andard ear pieces:
Standard ear pieces Size
Sleeve 3.0, Vented, Closed,
Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the andard ear pieces. Read
more in section "Maintenance and care".
Cuom-made ear pieces
Earmold 3.0
hear-com HORIZON AX RIC EN.indd 8 30.11.2021 11:37:42
9
Controls
With the rocker switch you can, for
example, adju the volume or switch
hearing programs. Your Hearing Care
Professional has programmed your
desired functions to the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV ream on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV ream on/o
Press for more than 3 seconds:
Standby/turn on
L = Left, R = Right
hear-com HORIZON AX RIC EN.indd 9 30.11.2021 11:37:44
10
You can also use a remote control to change
hearing programs and adju the volume of your
hearing inruments. With our smartphone app you
have even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of
hearing inruments.
Read more in section "Turning on and o".
The tinnitus therapy feature generates a sound to
diract you from your tinnitus.
hear-com HORIZON AX RIC EN.indd 10 30.11.2021 11:37:44
11
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 312
Always use the correct battery size for your hearing
inruments.
Remove the batteries if you intend not to use the
hearing inruments for several days.
Always carry spare batteries.
Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
hear-com HORIZON AX RIC EN.indd 11 30.11.2021 11:37:44
12
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet ick to pull out the
battery. The magnet ick is available
as an accessory.
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up into the battery door
(refer to the picture).
Note: Please do not place the battery
directly into the housing.
hear-com HORIZON AX RIC EN.indd 12 30.11.2021 11:37:49
13
X
Carefully close the battery compartment. If you feel
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment 
by force. It can be damaged.
hear-com HORIZON AX RIC EN.indd 13 30.11.2021 11:37:49
14
Daily use
To assure comfortable and easy use of your hearing
inruments they are equipped with an onboard control
element. In addition we oer an app for Android as well
as iPhones which makes handling your devices even
easier. Contact your Hearing Care Professional for
downloading and inalling the smartphone app.
Turning on and o
You can turn your hearing inruments on or o via the
battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o: Open the battery compartment to the r
catch.
When wearing the hearing inruments, an alert tone can
indicate when an inrument is being turned on or o.
When the power-on delay is activated, the hearing
inruments turn on after a delay of several seconds.
During this time you can insert the hearing inruments
into your ears without experiencing unpleasant feedback
whiling.
The "power-on delay" can be activated by your Hearing
Care Professional.
hear-com HORIZON AX RIC EN.indd 14 30.11.2021 11:37:49
15
Switching to andby mode
You have following options to switch your device into
andby mode:
via remote control
via rocker switch.
Turning on or off:
Press and hold the rocker switch for several seconds.
Refer to section "Controls" for the settings of the
rocker switch.
Standby mode mutes the device. When you leave
andby mode, the previously used volume and hearing
program are set.
Note:
In standby mode, the device is not turned o
completely. It draws some power. Therefore, we
recommend to use standby mode only for a short
period of time.
If you want to leave standby mode, but the remote
control is not at hand, turn your device o and on
again (by opening and closing the battery
compartment). In this case, the default volume and
hearing program are set.
hear-com HORIZON AX RIC EN.indd 15 30.11.2021 11:37:49
16
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned for your
right and left ear. Colored markers
indicate the side:
red marker = right ear
blue marker = left ear
Inserting a hearing inrument:
XFor Sleeves, take care that the bend of the Sleeve is
in line with the bend of the receiver cable.
See illurations on next page.
Correct:
Incorrect:
hear-com HORIZON AX RIC EN.indd 16 30.11.2021 11:37:51
17
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece
in the ear canal .
XTwi it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing inrument and
slide it over the top of your ear .
CAUTION
Risk of injury!
XAlways wear the receiver cable with an ear
piece.
XMake sure that the ear piece is completely
attached.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
hear-com HORIZON AX RIC EN.indd 17 30.11.2021 11:37:53
18
It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand.
If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention rand helps to securely retain the
ear piece in your ear. To attach the optional retention
rand:
XAlign the end of the retention rand with the flat end of
the receiver.
hear-com HORIZON AX RIC EN.indd 18 30.11.2021 11:37:55
19
XThen press the retention rand towards the receiver
until it clicks into place.
To position the retention rand:
XBend the retention rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
hear-com HORIZON AX RIC EN.indd 19 30.11.2021 11:37:58
20
Removing a hearing inrument:
XLift the hearing inrument and
slide it over the top of your
ear .
XIf your hearing inrument is
equipped with a cuom shell
or a mold, remove it by pulling
the small removal cord toward
the back of your head.
XFor all other ear pieces: Grip the receiver in the
ear canal with two ngers and pull it carefully out .
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing inrument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing inruments after usage.
Read more in section "Maintenance and care".
hear-com HORIZON AX RIC EN.indd 20 30.11.2021 11:38:00
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36

HEAR.COM HORIZON 5AX RIC User guide

Type
User guide
This manual is also suitable for

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI