AMPLIFON ampli-connect R 5 AX 312 User guide

ampli-connect R AX 312

ampli-mini R AX 312

User Guide 2

Inructions for Use

2

CAUTION

It is important to read this user guide and the user

guide 1 (safety manual) thoroughly and completely.

Follow the safety information to avoid damage or

injury.

3

Content

Welcome 5

Your hearing aids 6

Inrument type 6

Getting to know your hearing aids 7

Components and names 8

Controls 10

Hearing programs 12

Features 12

Batteries 13

Battery size and handling tips 13

Replacing batteries 14

Daily use 16

Turning on and o 16

Inserting and removing the hearing aids 18

Adjuing the volume 24

Changing the hearing program 25

Further adjuments (optional) 25

4

Special liening situations 26

On the phone 26

Audio reaming with iPhone 27

Audio reaming with Android phone 27

Bluetooth 28

Maintenance and care 29

Hearing aids 29

Ear pieces 31

Professional maintenance 33

Further information 34

Safety information 34

Accessories 34

Troubleshooting 36

Country-specic information 38

Service and warranty 39

5

Welcome

Thank you for choosing our hearing aids to accompany you

through everyday life. Like anything new, it may take you a

little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages and

greater quality of life your hearing aids oer.

To receive the mo benet from your hearing aids, it is

recommended that you wear them every day, all day. This

will help you get adjued to them.

The device may not look exactly like the guiding

illurations in these inructions. We reserve the right

to make any changes we consider necessary.

6

Your hearing aids

This user guide describes optional features that your

hearing aids may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing aids.

Inrument type

Your hearing aids are a RIC (Receiver-in-Canal) model.

The receiver is placed within the ear canal and connected to

the inrument via a receiver cable. The inruments are not

intended for children under the age of 3 years or persons

with a developmental age of under 3 years.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing aids.

7

Your hearing aids feature Bluetooth® low energy* technology

allowing for easy data exchange with your smartphone, and

for seamless audio reaming with your iPhone** and for

some Android smartphones that support Audio Streaming

for Hearing Aids (ASHA).

Getting to know your hearing aids

It is recommended to familiarize yourself with your new

hearing aids. With the inruments in your hand try using the

controls and note their location on the inrument. This will

make it easier for you to feel and press the controls while

wearing the hearing aids.

If you have problems pressing the controls of your

hearing aids while wearing them, you can use a

remote control to control your inruments. With a

dedicated smartphone app you have even more

control options.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use

of such marks by WS Audiology Denmark A/S of this product is under licenses. Other

trademarks and trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. and

other countries.

8

Components and names

This user guide describes several types of hearing aids.

Use the following pictures to identify the type of hearing aid

that you use.

➊Ear piece

➋Receiver

➌Receiver cable

➍Microphone

openings

➎Rocker switch (control)

➏Side indicator

(red = right ear, blue = left ear)

and receiver connection

➐Battery compartment

(on/o switch)

9

You can use the following andard ear pieces:

Standard ear pieces Size

Sleeve 3.0, Vented, Closed, Power

Eartip 3.0 Open

Eartip 3.0 Tulip

You can easily exchange the andard ear pieces. Read

more in section "Maintenance and care".

Cuom-made ear pieces

Earmold 3.0

10

Controls

With the rocker switch you can, for example,

adju the volume or switch hearing

programs. Your Hearing Care Professional

has programmed your desired functions to

the rocker switch.

Rocker switch function L R

Press brieﬂy:

Program up/down

Volume up/down

Tinnitus Function level up/down

TV ream on/o

Press for about 2 seconds:

Program up/down

Volume up/down

Tinnitus Function level up/down

TV ream on/o

11

Rocker switch function L R

Press for more than 3 seconds:

Standby/turn on

L = Left, R = Right

You can also use a remote control to change hearing

programs and adju the volume of your hearing aids.

With our smartphone app you have even more control

options.

12

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Features

Power-on delay enables while-free insertion of

hearing aids.

Read more in section "Turning on and o".

The Tinnitus Function generates a sound to diract

you from your tinnitus.

13

Batteries

When the battery is low the sound becomes weaker or you

will hear an alert signal. The battery type will determine how

long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 312

zAlways use the correct battery size for your hearing aids.

zRemove the batteries if you intend not to use the hearing

aids for several days.

zAlways carry spare batteries.

zRemove empty batteries immediately and follow your

local recycling rules for battery disposal.

14

Replacing batteries

Removing the battery:

XOpen the battery compartment.

XUse the magnet ick to pull out the

battery. The magnet ick is available as

an accessory.

15

Inserting the battery:

XIf the battery has a protective lm, remove it

only when you are ready to use the battery.

XInsert the battery with the "+" symbol

facing up into the battery door

(refer to the picture).

Note: Please do not place the battery

directly into the housing.

XCarefully close the battery compartment. If you feel

resiance, the battery is not inserted correctly.

Do not attempt to close the battery compartment by

force. It can be damaged.

16

Daily use

To assure comfortable and easy use of your hearing aids

they are equipped with an onboard control element. In

addition we oer an app for Android as well as iPhones

which makes handling your devices even easier. Contact

your Hearing Care Professional for downloading and

inalling the smartphone app.

Turning on and o

You can turn your hearing aids on or o via the battery

compartment:

XTurning on: Close the battery compartment.

The default volume and hearing program are set.

XTurning o: Open the battery compartment to the r

catch.

When wearing the hearing aids, an alert tone can indicate

when an inrument is being turned on or o.

When the power-on delay is activated, the hearing aids

turn on after a delay of several seconds. During this time

17

you can insert the hearing aids into your ears without

experiencing unpleasant feedback whiling.

The "power-on delay" can be activated by your Hearing

Care Professional.

Switching to andby mode

You have following options to switch your device into

andby mode:

zvia remote control or smartphone app

zvia rocker switch.

Turning on or o:

Press and hold the rocker switch for several seconds.

Refer to section "Controls" for the settings of the rocker

switch.

Standby mode mutes the device. When you leave andby

mode, the previously used volume and hearing program

are set.

18

Note:

zIn andby mode, the device is not turned o completely.

It draws some power. Therefore, we recommend to use

andby mode only for a short period of time.

zIf you want to leave andby mode, but the remote control

or app is not at hand, turn your device o and on again

(by opening and closing the battery compartment). In this

case, the default volume and hearing program are set.

Inserting and removing the hearing aids

Your hearing aids have been ne-tuned for your right and

left ear. Colored markers indicate the side:

zred marker = right ear

zblue marker = left ear

19

Inserting a hearing aid:

XFor Sleeves, take care that the bend of the Sleeve is in

line with the bend of the receiver cable.

See illurations on next page.

Correct:

Incorrect:

20

XHold the receiver cable at the bend closer to the

ear piece.

XCarefully push the ear piece in the

ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the hearing aid and slide it over

the top of your ear ➋.

CAUTION

Risk of injury!

XAlways wear the receiver cable with an ear piece.

XMake sure that the ear piece is completely

attached.

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

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