AMPLIFON ampli-energy B 28C User guide

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Content

Welcome 4

Your hearing inruments 5

Inrument type 5

Getting to know your hearing inruments 6

Components and names 7

Controls 10

Hearing programs 12

Features 12

Daily use 13

Charging 13

Turning on and o 14

Switching to andby mode 15

Inserting and removing the hearing inruments 16

Adjuing the volume 20

Changing the hearing program 21

Further adjuments (optional) 21

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Special liening situations 22

On the phone 22

Audio reaming with iPhone 23

Airplane mode 23

Maintenance and care 24

Hearing inruments 24

Ear pieces and tubes 27

Professional maintenance 31

Important safety information 32

Further information 34

Safety information 34

Accessories 34

Operating, transport, and orage conditions 34

Disposal information 36

Symbols used in this document 36

Troubleshooting 37

Country-specic information 38

Service and warranty 39

4

Welcome

Thank you for choosing our hearing inruments to

accompany you through everyday life. Like anything new,

it may take you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages and

greater quality of life your hearing inruments oer.

To receive the mo benet from your hearing inruments,

it is recommended that you wear them every day, all day.

This will help you get adjued to them.

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the safety

information to avoid damage or injury.

Before using your hearing inruments for the r

time, fully charge them. Follow the inructions in the

charger's user guide.

5

Your hearing inruments

This user guide describes optional features that

your hearing inruments may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing inruments.

Inrument type

Your hearing inruments are BTE (Behind-The-Ear)

models. A tube delivers the sound from the hearing

inrument into the ear. The inruments are not intended

for children under the age of 3 years or persons with a

developmental age of under 3 years.

A power cell (lithium-ion rechargeable battery) is permanently

built into your hearing inrument. This enables easy charging

with our inductive charger.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

inruments.

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Your hearing inruments feature Bluetooth ® low energy *

technology allowing for easy data exchange with your

smartphone, and for seamless audio reaming with your

iPhone**.

Getting to know your hearing inruments

It is recommended to familiarize yourself with your new

hearing inruments. With the inruments in your hand try

using the controls and note their location on the inrument.

This will make it easier for you to feel and press the controls

while wearing the hearing inruments.

If you have problems pressing the controls of your

hearing inruments while wearing them, you can

ask your Hearing Care Professional whether a

remote control or a smartphone app to control your

inruments is available.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and

any use of such marks by the legal manufacturer of this product is under licenses.

Other trademarks and trade names are those of their respective owners.

** iPhone is a trademark of Apple Inc., regiered in the U.S. and other countries.

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Components and names

Your hearing inruments are either attached to an earhook

and a cuom-made ear piece or to a andard tube

(ThinTube) and a andard ear piece (Open Tip).

➊ Ear piece

➋ Retention rand

(optional)

➌ Tube (ThinTube)

➍ Adapter for ThinTube

➎ Microphone openings

➏ Push button

(control, on / o switch)

➐ Earhook

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You can use andard ear pieces together with a andard

tube or cuom-made ear pieces together with an earhook

and tube.

You can easily exchange the andard ear pieces

and clean the andard tube. Read more in section

"Maintenance and care".

Standard ear pieces / tubes Size

Open Tip open or closed

Open Tip semi-open

Open Tip double

ThinTube

9

Cuom-made ear pieces

Examples:

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Controls

With the push button you can, for example, switch hearing

programs. The Hearing Care Professional has programmed

your desired functions to the push button.

Push button function L R

Press briey:

Program up

Volume up

Volume down

Tinnitus Function: volume up

Tinnitus Function: volume down

TV ream on / o

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Push button function L R

Press for about 2 seconds:

Program up

Volume up

Volume down

Tinnitus Function: volume up

Tinnitus Function: volume down

TV ream on / o

Activate / deactivate airplane mode

Press for more than 3 seconds:

Turn on / o

L = Left, R = Right

You can also use a remote control to change hearing

programs and adju the volume of your hearing

inruments. With our smartphone app you have even

more control options.

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Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Features

The Tinnitus Function generates a sound to

diract you from your tinnitus.

13

Daily use

Charging

Place your hearing inruments in the charger.

XFollow the inructions in

the charger's user guide.

You can also nd useful

tips for charging in the

charger's user guide.

Low power indication

You will hear an alert signal to indicate the power cell is

running low. The signal will be repeated every 15 minutes.

Depending on the usage of your hearing inruments,

you have approximately 2 hours to charge your hearing

inruments before they op working.

14

Turning on and o

You have the following options to turn your hearing

inruments on or o.

Via charger:

XTurning on: Take the inruments out of the charger.

The artup melody is played in your hearing inruments.

The default volume and hearing program are set.

XTurning o: Place the hearing inruments in the charger.

Note that the charger mu be connected to the power supply.

For details refer to the charger's user guide.

Via push button:

XTurning on: Press and hold the push button until the

artup melody arts to play. Release the push button

while the melody is playing.

The default volume and hearing program are set.

XTurning o: Press and hold the push button for

several seconds.

See also the tips for charging in the charger's user guide.

15

Switching to andby mode

Via remote control or smartphone app, you can switch

your hearing inruments to andby mode. This mutes

the hearing inruments. When you leave andby mode,

the previously used volume and hearing program are set.

Note:

zIn andby mode, the hearing inruments are not turned

o completely. They draw some power.

Therefore we recommend to use andby mode only for

a short period of time.

zIf you want to leave andby mode, but the remote control

or app is not at hand: Turn your hearing inruments o

and on again (via push button or by shortly placing them

in the charger until one or more orange LEDs light up). In

this case, the default volume and hearing program are set.

16

Inserting and removing the hearing inruments

Your hearing inruments have been ne-tuned for

your right and left ear. Colored markers indicate

the side:

zred marker = right ear

zblue marker = left ear

Inserting a hearing inrument:

XHold the tube close to the ear piece.

XCarefully push the ear piece

into the ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the hearing inrument

and slide it over the top of

your ear ➋.

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CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

zIt may be helpful to insert the right hearing

inrument with the right hand and the left hearing

inrument with the left hand.

zIf you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

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The optional retention rand helps to securely retain the

ear piece in your ear. To position the retention rand:

XBend the retention rand and position

it carefully into the bottom of the bowl

of your ear (refer to the picture).

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Removing a hearing inrument:

XLift the hearing inrument

and slide it over the top of

your ear ➊.

XHold the tube close to the

ear piece and pull the ear piece

out carefully ➋.

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain in

your ear when removing the hearing inrument.

If this happens, have the ear piece removed by

a medical professional.

Clean and dry your hearing inruments after usage.

Read more in section "Maintenance and care".

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Adjuing the volume

Your hearing inruments automatically adju the volume

to the liening situation.

XIf you prefer manual volume adjument, press the

push button.

Refer to section "Controls" for the setting of your

push button.

An optional signal can indicate the volume change.

Once the maximum or minimum volume has been reached,

you may hear an optional signal tone.

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