2
Content
Welcome    4
Your hearing inruments    5
Inrument type  5
Getting to know your hearing inruments 6
Components and names  7
Controls  9
Hearing programs  11
Features  11
Batteries    12
Battery size and handling tips  12
Replacing batteries  13
Daily use    15
Turning on and o  15
Inserting and removing the hearing inruments  16
Adjuing the volume  21
Changing the hearing program  22
Further adjuments (optional)   22
3
Special liening situations    23
On the phone  23
Audio reaming with iPhone  24
Airplane mode  24
Audio induction loops (optional)  25
Maintenance and care    27
Hearing inruments  27
Ear pieces  28
Professional maintenance  31
Further information    32
Safety information  32
Accessories  32
Symbols used in this document  33
Troubleshooting  34
Country-specic information  36
Service and warranty  39
4
Welcome
Thank you for choosing our hearing inruments to
accompany you through everyday life. Like anything new, it
may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages and
greater quality of life your hearing inruments oer.
To receive the mo benet from your hearing inruments, it
is recommended that you wear them every day, all day. This
will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the safety
information to avoid damage or injury.
5
Your hearing inruments
This user guide describes optional features that your
hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the inrument via a receiver cable. The
inruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
inruments.
Your hearing inruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
6
smartphone, and for seamless audio reaming with your
iPhone*.
Getting to know your hearing inruments 
It is recommended to familiarize yourself with your new
hearing inruments. With the inruments in your hand try
using the controls and note their location on the inrument.
This will make it easier for you to feel and press the controls
while wearing the hearing inruments.
If you have problems pressing the controls of your
hearing inruments while wearing them, you can use
a remote control to control your inruments. With
a dedicated smartphone app you have even more
control options.
* iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. and
other countries.
7
Components and names
This user guide describes several types of hearing
inruments. Use the following pictures to identify the type of
hearing inrument that you use.
Ear piece
Receiver
Receiver cable
Microphone openings
Rocker switch (control)
Battery compartment
(on/o switch)
Side indicator
(red = right ear,
blue = left ear) and
receiver connection
8
You can use the following andard ear pieces:
Standard ear pieces Size
Click Sleeve
(vented or closed)
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the andard ear pieces. Read
more in section "Maintenance and care".
Cuom-made ear pieces
Cuom shell
Click Mold™
9
Controls
With the rocker switch you can, for example,
adju the volume or switch hearing
programs. Your Hearing Care Professional
has programmed your desired functions to
the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus Function: volume up/down
TV ream on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus Function: volume up/down
TV ream on/o
10
Rocker switch function L R
Press for more than 3 seconds:
Standby/turn on
Activate/deactivate airplane mode
L = Left, R = Right
You can also use a remote control to change hearing
programs and adju the volume of your hearing
inruments. With our smartphone app you have even
more control options.
11
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of
hearing inruments.
Read more in section "Turning on and o".
The Tinnitus Function generates a sound to diract
you from your tinnitus.
A telecoil is integrated in the battery compartment,
enabling the hearing inrument to connect with audio
induction loops.
Read more in section "Audio induction loops".
12
Batteries
When the battery is low the sound becomes weaker or you
will hear an alert signal. The battery type will determine how
long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 312
zzAlways use the correct battery size for your hearing
inruments.
zzRemove the batteries if you intend not to use the hearing
inruments for several days.
zzAlways carry spare batteries.
zzRemove empty batteries immediately and follow your
local recycling rules for battery disposal.
13
Replacing batteries
Removing the battery:
XzOpen the battery compartment.
XzUse the magnet ick to pull out the
battery. The magnet ick is available
as an accessory.
14
Inserting the battery:
XzIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XzInsert the battery with the "+" symbol
facing up (refer to the picture).
XzCarefully close the battery compartment. If you feel
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by force.
It can be damaged.
15
Daily use
Turning on and o
You have the following options to turn your hearing
inruments on or o.
Via battery compartment:
XzTurning on: Close the battery compartment.
The default volume and hearing program are set.
XzTurning o: Open the battery compartment to the r
catch.
Via rocker switch:
XzTurning on or o: Press and hold the rocker switch for
several seconds. Refer to section "Controls" for the
settings of the rocker switch.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing inruments, an alert tone can
indicate when an inrument is being turned on or o.
16
When the power-on delay is activated, the hearing
inruments turn on after a delay of several seconds. During
this time you can insert the hearing inruments into your
ears without experiencing unpleasant feedback whiling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned
for your right and left ear. Colored markers
indicate the side:
zred marker = right ear
zblue marker = left ear
17
Inserting a hearing inrument:
XzFor Click Sleeves, take care that the bend of the
Click Sleeve is in line with the bend of the receiver cable.
Correct:
Incorrect:
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XzHold the receiver cable at the bend closer to the
ear piece.
XzCarefully push the ear piece in
the ear canal .
XzTwi it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XzLift the hearing inrument and
slide it over the top of your ear .
CAUTION
Risk of injury!
XzInsert the ear piece carefully and not too deeply
into the ear.
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zIt may be helpful to insert the right hearing
inrument with the right hand and the left hearing
inrument with the left hand.
zIf you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention rand helps to securely retain the
ear piece in your ear. To position the retention rand:
XzBend the retention rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
20
Removing a hearing inrument:
XzLift the hearing inrument and
slide it over the top of your
ear .
XzIf your hearing inrument is
equipped with a cuom shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
XzFor all other ear pieces: Grip the receiver in the ear canal
with two ngers and pull it carefully out .
Do not pull the receiver cable.
CAUTION
Risk of injury!
XzIn very rare cases the ear piece could remain in
your ear when removing the hearing inrument.
If this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing inruments after usage. Read
more in section "Maintenance and care".
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