M-Core B-Li-M
USER GUIDE
2
CONTENT
Welcome 4
Your hearing inruments 5
Inrument type 5
Getting to know your hearing inruments 6
Components and names 6
Controls 8
Hearing programs 9
Features 9
Daily use 10
Charging 10
Turning on and o 11
Switching to andby mode 12
Inserting and removing the hearing inruments 13
Adjuing the volume 16
Changing the hearing program 16
Further adjuments (optional) 17
Special liening situations 18
On the phone 18
Audio reaming with iPhone 19
Airplane mode for hearing inruments 19
3
Maintenance and care 20
Hearing inruments 20
Ear pieces and tubes 22
Professional maintenance 24
Important safety information 25
Further information 27
Safety information 27
Accessories 27
Operating, transport, and orage conditions 27
Disposal information 29
Symbols used in this document 29
Troubleshooting 30
Country-specic information 31
Service and warranty 35
4
WELCOME
Thank you for choosing our hearing inruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages
and greater quality of life your hearing inruments oer.
To receive the mo benet from your hearing
inruments, it is recommended that you wear them every
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Before using your hearing inruments for the r
time, fully charge them. Follow the inructions in
the charger's user guide.
5
YOUR HEARING INSTRUMENTS
This user guide describes optional features that
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing inruments.
INSTRUMENT TYPE
Your hearing inruments are BTE (Behind-The-Ear)
models. A tube delivers the sound from the hearing
inrument into the ear. The inruments are not intended
for children under the age of 3 years or persons with a
developmental age of under 3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing inrument. This
enables easy charging with our inductive charger.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
inruments.
Your hearing inruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio reaming with your
iPhone**.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S.
and other countries.
6
GETTING TO KNOW YOUR HEARING INSTRUMENTS
It is recommended to familiarize yourself with your new
hearing inruments. With the inruments in your hand
try using the controls and note their location on the
inrument. This will make it easier for you to feel and
press the controls while wearing the hearing inruments.
If you have problems pressing the controls of your
hearing inruments while wearing them, you can
ask your Hearing Care Professional whether a
remote control or a smartphone app to control your
inruments is available.
COMPONENTS AND NAMES
Your hearing inruments are either attached to an
earhook and a cuom-made ear piece or to a andard
tube (ThinTube) and a andard ear piece.
➊Ear piece
➋Tube (ThinTube)
➌Microphone
openings
➍Rocker switch (control,
on/o switch)
➎Earhook
➏Side indication
7
You can use andard ear pieces together with a
andard tube or cuom-made ear pieces together with
an earhook and tube.
You can easily exchange the andard ear pieces
and clean the andard tube. Read more in section
"Maintenance and care".
Standard ear pieces / tubes Size
Inant Open
Inant Tulip
ThinTube
Cuom-made ear pieces
Examples:
8
CONTROLS
With the rocker switch you can, for example, switch
hearing programs. The Hearing Care Professional has
programmed your desired functions to the rocker switch.
Rocker switch function L R
Press briey:
Program up/down
Volume up/down
Tinnitus Function level up/down
TV ream on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus Function level up/down
TV ream on/o
Press for more than 3 seconds:
Turn on/o
L = Left, R = Right
You can also use a remote control to change
hearing programs and adju the volume of your
hearing inruments. With our smartphone app you
have even more control options.
9
HEARING PROGRAMS
1
2
3
4
5
6
Read more in section "Changing the hearing program".
FEATURES
The Tinnitus Function generates a sound to
diract you from your tinnitus.
10
DAILY USE
To assure comfortable and easy use of your hearing
inruments they are equipped with an onbard control
element. In addition we oer an app for Android as well
as iPhones which makes handling your devices even
easier. Contact your Hearing Care Professional for
downloading and inalling the smartphone app.
CHARGING
Place your hearing inruments in the charger.
XFollow the
inructions in the
charger's user
guide. You can
also nd useful tips
for charging in the
charger's user guide.
LOW POWER
INDICATION
You will hear an alert
signal to indicate the
power cell is running
low. The signal will be
repeated every 20 minutes. Depending on the usage
of your hearing inruments, you have approximately
1.5 hours to charge your hearing inruments before they
op working.
11
Note that the power cell runtime is reduced if too many
features are used simultaneously.
TURNING ON AND OFF
You have the following options to turn your hearing
inruments on or o.
Via charger:
XTurning on: Take the inruments out of the charger.
The artup melody is played in your hearing
inruments. The default volume and hearing program
are set.
XTurning o: Place the hearing inruments in the
charger.
Note that the charger mu be connected to the power
supply. For details refer to the charger's user guide.
Via rocker switch:
XTurning on: Press and hold the lower
part of the rocker switch until the
artup melody arts to play. Release
the rocker switch while the melody is
playing.
The default volume and hearing
program are set.
12
XTurning o: Press and hold upper
or lower part of the rocker switch
for several seconds. A power down
melody is played.
See also the tips for charging in the charger's user guide.
SWITCHING TO STANDBY MODE
Via remote control or smartphone app, you can switch
your hearing inruments to andby mode. This mutes
the hearing inruments. When you leave andby mode,
the previously used volume and hearing program are
set.
Note:
■ In andby mode, the hearing inruments are not
turned o completely. They draw some power.
Therefore we recommend to use andby mode only
for a short period of time.
■ If you want to leave andby mode, but the remote
control or app is not at hand: Turn your hearing
inruments o and on again (via rocker switch or
by shortly placing them in the charger until one or
more orange LEDs light up). In this case, the default
volume and hearing program are set.
13
INSERTING AND REMOVING THE HEARING
INSTRUMENTS
Your hearing inruments have been ne-tuned for your
right and left ear. Colored markers indicate
the side:
■ red marker = right ear
■ blue marker = left ear
Inserting a hearing inrument:
XHold the tube close to the ear piece.
XCarefully push the ear piece
into the ear canal ➊.
XTwi it slightly until it sits
well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
XLift the hearing inrument
and slide it over the top of
your ear ➋.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
14
■ It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand.
■ If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention rand helps to securely retain the
ear piece in your ear. To position the retention rand:
XBend the retention rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
15
Removing a hearing inrument:
XLift the hearing inrument
and slide it over the top of
your ear ➊.
XHold the tube close to
the ear piece and pull the
ear piece out carefully ➋.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing inrument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing inruments after usage.
Read more in section "Maintenance and care".
16
ADJUSTING THE VOLUME
Your hearing inruments automatically adju the volume
to the liening situation.
XIf you prefer manual volume adjument, press the
upper part of the rocker switch to increase the volume
or press the lower part to decrease the volume.
Refer to section "Controls" for the setting of your
rocker switch.
An optional signal can indicate the volume change. Once
the maximum or minimum volume has been reached, you
may hear an optional signal tone.
CHANGING THE HEARING PROGRAM
Depending on the liening situation, your hearing
inruments automatically adju their sound.
Your hearing inruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the rocker
switch briey.
Refer to section "Controls" for the setting of the rocker
switch. Refer to section "Hearing programs" for a li of
your hearing programs.
The default volume is applied.
17
FURTHER ADJUSTMENTS (OPTIONAL)
You can also use the hearing inrument controls to
change other features, for example, the level of the
Tinnitus Function.
Refer to section "Controls" for the setting of your controls.
18
SPECIAL LISTENING SITUATIONS
ON THE PHONE
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing inrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear is
not completely covered.
TELEPHONE PROGRAM
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is congured for your hearing
inruments, it is lied in section "Hearing programs".
19
AUDIO STREAMING WITH IPHONE
Your hearing inruments are Made for iPhone hearing
inruments. This means you can get phone calls and
lien to music from your iPhone directly into your hearing
inruments.
For more information about compatible iOS devices,
pairing, audio reaming and other useful functions,
contact your Hearing Care Professional.
AIRPLANE MODE FOR HEARING INSTRUMENTS
Airplane mode is when Bluetooth of your hearing
inruments is turned o. In areas where the use of
Bluetooth technology is not allowed (e.g. on some
airplanes), you can deactivate Bluetooth mode. This turns
Bluetooth in your hearing inruments o temporarily. The
hearing inruments ill work without Bluetooth, however
direct audio reaming will not be possible and other
functions will not be available.
XTo deactivate or activate the Bluetooth mode, use the
smartphone app.
An alert tone indicates when Bluetooth mode is
deactivated or activated.
20
MAINTENANCE AND CARE
To prevent damage it is important that you take care of
your hearing inruments and follow a few basic rules,
which will soon become a part of your daily routine.
HEARING INSTRUMENTS
CLEANING
Your hearing inruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing inruments or cause personal injury.
XClean your hearing inruments daily with a soft, dry
tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing inruments
in good condition.
DRYING
Your charger dries the hearing inruments while
charging. You can also use conventional products to
dry your hearing inruments. Ask your Hearing Care
Professional for recommended drying products and
for individual inructions on when to dry your hearing
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