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ID-3000
Digital Security and
Identification System
Version 2.4
Operating instructions
Film output configuration
©Copyright Polaroid Corporation 1990, 1991, 1992., 1993
©All rights reserved.
©Polaroid Corporation Cambridge, MA 02139
9/23/93
Polaroid ID-3000
Digital Security and Identification System
Version 2.4
Film Output Configuration
Operating Instructions
Polaroid Corporation
Cambridge, Massachusetts 02139
© Copyright Polaroid Corporation 1990, 1991, 1992, 1993. All rights reserved.
Contents
Introduction 1
Purpose of These Instructions 1
Other Instructions Required 1
Conventions in This Manual 2
Obtaining Assistance 2
FCC Notice 2
ID-3000 Description 3
System Components 4
Typical System Setup 9
ID Card Types 9
General Operating Information 11
Typical Menu Layout 11
Making Menu Selections 11
Returning to Previous Menus 12
Help Screens 12
Startup and Shutdown 13
Starting the System 13
Logging In 15
Logging Out 16
Turning Off the System 18
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Polaroid ID-3000
Digital Security and Identification System
Version 2.4
Film Output Configuration
Operating Instructions
CONTENTS PAGE i
Card Issue and Verification 21
Issue and Verification Overview 21
Reaching the Issue and Verify Menu 22
Making a New ID Card 25
Capturing Images Only 47
Entering Applicant Data Only 63
Verifying Data and Images 68
Reissuing an ID Card 72
Searching a Database 87
Access to the Database Search Feature 87
Searching a Single Field 88
Searching Multiple Fields 89
Using Wildcards 89
Specifying a Search Range 89
Sorting Displayed Records 91
Choosing Displayed Fields 92
Saving and Reusing Search Templates 94
Displaying a complete record 97
Film Output Unit Adjustments 99
Changing ID Card Tint 100
Lightening or Darkening the Card 102
Changing Portrait Tint 104
Lightening or Darkening the Portrait 107
Adjusting the Film Timers 109
Portrait Camera Adjustments 113
Selecting the Image Type 114
Selecting Resolution 116
Adjusting Portrait Contrast 117
Adjusting Portrait Brightness 118
Signature Scanner Adjustment 121
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OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER 2.4
PAGE ii CONTENTS
Portrait Scanner Adjustment 125
Calibrating the Scanner 125
Replacing the Portrait Scanner Fuse 127
Adjusting the Portrait Capture Area 128
Restoring the Factory-Set Capture Area 132
Changing the Film Type Setting 135
Maintenance and Troubleshooting 137
Loading the Film 137
No White Tab 139
No Yellow Tab 140
Cleaning the Developer Rollers 141
Picture Faults and Causes 142
Diagnosing Scanner Problems 144
Remote Portrait-Taking Tips 147
Glossary of Terms 151
Index 153
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ID-3000 WORKSTATION VER 2.4 OPERATING INSTRUCTIONS
CONTENTS PAGE iii
Introduction
Purpose of These Instructions
These instructions are intended for use by operators of
the Polaroid ID-3000 Digital Security and Identification
System equipped with a film output unit and ID-3000
software version 2.4. These instructions also apply to
systems with the optional color portrait scanner, which
captures portraits from color photographs. In addition,
these instructions can be used with ID-3000 systems
equipped with the optional access control interface.
For purposes of these instructions, operators are de-
fined as personnel who use the ID-3000 for issuing ID
cards, verifying identities, searching databases and per-
forming the routine maintenance and adjustments neces-
sary in performing those tasks.
Other Instructions Required
Security supervisors and managers should refer to
Polar-
oid ID-1000, ID-2000 and ID-3000 System Management
Instructions
for such supervisory functions as assigning
passwords and usernames, creating reports and manag-
ing databases and files. The system management in-
structions also list additional references and instructions
necessary for supervisory and management activities.
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Polaroid ID-3000
Digital Security and Identification System
Version 2.3
Film Output Configuration
Operating Instructions
INTRODUCTION PAGE 1
Conventions in This Manual
For clarity of presentation, the following conventions are
used in these instructions:
Bold type indicates text characters to be typed
on the keyboard and special keys to be pressed:
Type r to select the report menu.
Press the F2 key to display more informa-
tion.
Computer-screen type indicates messages or
menu items appearing on the screen.
The message Please Wait may appear on
the screen.
Note also that this manual sometimes refers to the
ID-3000 system as simply the "ID-3000."
Obtaining Assistance
For technical assistance, call Polaroid toll-free from
within the U.S.A., Monday-Friday, 8 AM to 8 PM Eastern
Time:
1-800-432-5355
Or write to:
Polaroid Resource Center
784 Memorial Dr. 3M
Cambridge, MA 02139.
FCC Notice
Warning: This equipment generates, uses, and can radi-
ate radio frequency energy and if not properly installed
and used in accordance with these instructions, may
cause interference to radio communications. It has been
tested and found to comply with the limits for a Class A
computing device pursuant to Subpart J of Part 15 of
FCC Rules, which are designed to provide reasonable
protection against such interference when operated in a
commercial environment.
Operation of this equipment in a residential area is likely
to cause interference in which case the user at his own
expense will be required to take whatever measures
may be required to correct the interference.
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OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER 2.4
PAGE 2 INTRODUCTION
ID-3000 Description
The Polaroid ID-3000 Digital Security and Identification
System is a computerized workstation for producing
highly secure photo- identification cards and for electroni-
cally storing text data, portraits and other identification
images for each applicant. The system includes all
equipment for capturing portraits and other images and
entering applicant text data.
Electronic storage of applicant information allows rapid
retrieval for updating, reissuing and verifying. It also al-
lows data stored on other, non-ID-3000 systems to be
imported and reused without recapturing images or re-
typing data.
Multiple identification-card formats can be stored in the
system, and each applicant’s appropriate format can be
selected automatically or manually at the time of issue.
The ID-3000 system can be linked to other computers in
a network system, or it can be operated as a completely
self-contained, stand-alone unit. In either configuration,
a system of passwords and usernames prevents un-
authorized use and provides a detailed record of all ac-
tivities.
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SYSFILM.EPS
ID-3000 WORKSTATION VER 2.4 OPERATING INSTRUCTIONS
DESCRIPTION PAGE 3
System Components
The ID-3000 system consists of the following compo-
nents:
A. Live portrait camera
B. Display
C. Computer
D. Portrait scanner (optional)
E. Keyboard
F. Laminator
G. Diecutter
H. Film output unit
Because ID-3000 systems are specially configured to
meet customer requirements, your system may not have
all the components shown. It may also have additional
components.
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A
B
CD
E
G
H F
SYSFILMC.EPS
OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER 2.4
PAGE 4 DESCRIPTION
Live portrait camera
The ID-3000 live portrait camera captures the appli-
cant’s color portrait for use on the ID card and for elec-
tronic storage. It includes an electronic flash for
consistent, high-quality portraits.
Display
The ID-3000 display presents the operator with menus,
prompts and applicant data for guidance through the
card issue and verification operations. It also displays
the applicant’s portrait (as captured by the portrait cam-
era or as stored in the system) and any other identifica-
tion images captured or stored by the system.
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11UPPER.EPS
DISPLAY.EPS
ID-3000 WORKSTATION VER 2.4 OPERATING INSTRUCTIONS
DESCRIPTION PAGE 5
Computer
The ID-3000 computer controls the operation of all other
components. The control unit also stores data and im-
ages or communicates via a computer network to store
and retrieve data and images.
Portrait scanner
The optional portrait scanner captures portraits from pho-
tographs. These portraits can be substituted for live
video portraits, then used for ID cards and stored on the
ID-3000 system.
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SCANNER.EPS
11LOWER.EPS
OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER 2.4
PAGE 6 DESCRIPTION
Keyboard
The keyboard allows the ID-3000 operator to control sys-
tem operations and enter applicant data.
Film output unit
The film output unit prints a full-color ID card image (in-
cluding a portrait and other images) on instant film,
ready for diecutting and laminating. The unit has a film
holder (A) for ID-2000 instant film and also houses the
optional signature scanner (B). A post (C) attached to
the unit supports the live portrait camera.
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SETUP02.EPS
A
B
C
OUTPFILM.EPS
ID-3000 WORKSTATION VER 2.4 OPERATING INSTRUCTIONS
DESCRIPTION PAGE 7
Diecutter
The diecutter trims the ID card image printed by the ther-
mal output unit to the precise size required for laminat-
ing.
Laminator
For added durability and tamper-resistance, the ID-3000
laminator provides carefully controlled heat and pres-
sure for sealing the diecut ID card image inside a trans-
parent security pouch.
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14UPPER.EPS
14LOWER.EPS
OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER 2.4
PAGE 8 DESCRIPTION
Typical System Setup
The typical ID-3000 system is arranged with a portrait
chair facing the live portrait camera. Applicants should
be positioned about 60 inches from the camera during
portrait-taking.
The operator should be seated facing the display and
should have the keyboard, portrait camera and printers
within convenient reach.
ID Card Types
The ID-3000 is capable of producing an almost infinite
variety of ID card formats. The ID cards produced by
your system have been custom-programmed for your or-
ganization’s requirements. Your system may also allow
you to select among multiple formats for issuing a differ-
ent card format to each class of ID card applicants.
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ID-3000 WORKSTATION VER 2.4 OPERATING INSTRUCTIONS
DESCRIPTION PAGE 9
General Operating Information
Typical Menu Layout
ID-3000 menus are usually arranged as follows:
A. Menu
B. Explanation of currently highlighted
menu item
Making Menu Selections
Selections from ID-3000 menus usually can be made in
either of two ways:
• Use the ↑ and ↓ keys to highlight the
desired item, then press the Enter key.
• Type the first letter of the desired menu
item. For example, type m to select
Make a New ID Card.
Issue or Verify Badges
Log Out or Shut Off System
Create and Print Reports
Database Management
File Maintenance
Utilities
System Operations
Main Menu
Issue a New Badge or Verify an Existing One
B
A
MLAYOUT.EPS
ID-3000 WORKSTATION VER. 2.4 OPERATING INSTRUCTIONS
GENERAL OPERATING INFORMATION PAGE 11
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Returning to Previous Menus
To return to the menu from which the current menu or
screen was selected, press the Esc key. Repeatedly
pressing the Esc key eventually returns you to the main
menu.
Help Screens
To obtain on-screen information about any menu or
screen, press the F1 key while that menu or screen is
displayed.
To display an explanation of one item on a data-entry
screen, use the ↑ and ↓ keys to move the highlight to
the item. Then press the F2 key.
OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER. 2.4
PAGE 12 GENERAL OPERATING INFORMATION
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Startup and Shutdown
Starting the System
Note: If the ID-3000 components are plugged into a
power strip, use the power strip on/off switch
to turn on all the equipment simultaneously.
Then begin startup at step 2 on page 14.
1. Turn on the ID-3000 components as follows:
a. Turn on the power switch (A) on the
back of the film output unit.
b. If your system has the optional portrait
scanner, turn on the power switch on
the back of the scanner (B).
A
FOSWIT.EPS
B
SCANSWIT.EPS
ID-3000 WORKSTATION VER 2.4 OPERATING INSTRUCTIONS
STARTUP AND SHUTDOWN PAGE 13
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b. Press the computer power button (C).
2. Wait until the software automatically loads and dis-
plays the ID-3000 login screen.
If your ID-3000 system is connected to a
computer network or a mainframe computer,
a screen message will ask you to connect to
the network or mainframe before it displays
the ID-3000 login screen. See your network
or mainframe manager for your connection
procedures.
3. Continue with "Logging In" on the next page.
C
COMPSWIT.EPS
Polaroid ID-3000
Username:
Password:
Log in and press F10
ID-3000ID-3000
LOGIN.EPS
OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER 2.4
PAGE 14 STARTUP AND SHUTDOWN
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Logging In
Note: Before you can log into the ID-3000 system,
the login screen must be on the display.
If it is not, another user is logged onto the system;
you must log out (see page 16) before follow-
ing the steps below.
1. Type your username, then press the Enter key.
Polaroid ID-3000
Username:
Password:
Log in and press F10
ID-3000ID-3000
LOGIN.EPS
ID-3000 WORKSTATION VER 2.4 OPERATING INSTRUCTIONS
STARTUP AND SHUTDOWN PAGE 15
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2. Type your password, then press the F10 key. If you
typed a valid username and password, the ID-3000
main menu appears.
If you typed either your username or pass-
word incorrectly, the message
Invalid en-
try
appears. In this case, press the space
bar and carefully repeat steps 1 and 2.
You are now ready to issue or verify identification cards
as described on page 21.
Logging Out
Use the following steps to log out if you are turning op-
eration over to another person or leaving the system run-
ning and unattended.
Note: If you are turning the system off, you do
not need to log out. Logout will be per-
formed automatically when you follow the
steps in "Turning Off the System" on page 18.
1. Press the Esc key until the main menu appears.
Issue or Verify Badges
Log Out or Shut Off System
Create and Print Reports
Database Management
File Maintenance
Utilities
System Operations
Main Menu
MAINMENU.EPS
OPERATING INSTRUCTIONS ID-3000 WORKSTATION VER 2.4
PAGE 16 STARTUP AND SHUTDOWN
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