![](//vs1.manuzoid.com/store/data-gzf/a73bfa42acef9049d12043aa3c761a6f/2/001847994.htmlex.zip/bg9.jpg)
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ..............................130
Printer does not pick up paper or misfeeds..................................................................................................................................131
Introduction...............................................................................................................................................................................131
The printer does not pick up paper .......................................................................................................................................131
The printer picks up multiple sheets of paper.....................................................................................................................134
The document feeder jams, skews, or picks up multiple sheets of paper......................................................................137
Clear paper jams................................................................................................................................................................................137
Paper jam locations .................................................................................................................................................................137
Auto-navigation for clearing paper jams..............................................................................................................................138
Experiencing frequent or recurring paper jams?.................................................................................................................138
31.13 jam error in the document feeder..............................................................................................................................139
13.B2.D1 jam error in tray 1...................................................................................................................................................143
13.B2.D2 jam error in tray 2...................................................................................................................................................147
13.B2.D3 jam error in tray 3...................................................................................................................................................155
13.B2.A jam error in the top cover.........................................................................................................................................160
13.B9 jam error in the fuser area ..........................................................................................................................................164
13.D1, 13.D3 jam error in the duplexer................................................................................................................................167
13.E1 jam error in the output bin ..........................................................................................................................................170
Resolving mono print quality problems ........................................................................................................................................174
Introduction...............................................................................................................................................................................174
Troubleshoot print quality ......................................................................................................................................................175
Improve copy image quality ............................................................................................................................................................187
Check the scanner glass for dirt and smudges ...................................................................................................................187
Calibrate the scanner...............................................................................................................................................................188
Check the paper settings ........................................................................................................................................................189
Check the image-adjustment settings .................................................................................................................................189
Optimize copy quality for text or pictures ............................................................................................................................190
Edge-to-edge copying.............................................................................................................................................................190
Improve scan image quality.............................................................................................................................................................190
Check the scanner glass for dirt and smudges ...................................................................................................................190
Check the resolution settings.................................................................................................................................................192
Check the color settings..........................................................................................................................................................192
Check the image-adjustment settings .................................................................................................................................193
Optimize scan quality for text or pictures ............................................................................................................................193
Check the output-quality settings.........................................................................................................................................194
Improve fax image quality ...............................................................................................................................................................194
Check the scanner glass for dirt and smudges ...................................................................................................................194
Check the send-fax resolution settings................................................................................................................................196
Check the image-adjustment settings .................................................................................................................................197
Optimize fax quality for text or pictures...............................................................................................................................197
Check the error-correction setting ........................................................................................................................................197
Check the t-to-page setting .................................................................................................................................................198
Send to a dierent fax machine.............................................................................................................................................198
Check the sender's fax machine ............................................................................................................................................198
Solve wired network problems .......................................................................................................................................................198
Solve wireless network problems...................................................................................................................................................199
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