User Guide

2

SAFETY PRECAUTIONS

We take your safety, and the safety of those around you, very seriously. It is important for you to be aware of the

following precautions:

• DANGER-DONOTATTEMPTTORECOVERASTOLENVEHICLEYOURSELFORARRANGEFORATHIRDPARTYTO

RECOVERTHEVEHICLEOTHERTHANYOURLOCALPOLICESERVICE.YOURISKENDANGERINGYOURSELFOR

OTHERSAROUNDYOU,AND/ORDAMAGETOPROPERTY.

• DONOTATTEMPTTOPROVIDEEMERGENCYRESPONSESERVICESYOURSELFORARRANGEFORATHIRD

• WARNING-Wheninahospitalorotherhealthcarefacility,observetherestrictionsontheuseofmobile

devices,suchascellularphones.DonotoperateBlacklineGPSProductswhereyouarenotabletooperate

yourmobile/cellularphone.

• WARNING-SwitchBlacklineGPSProductsobeforeboardinganaircraftandmakesurethatitcannotbe

inadvertentlyturnedon.Theoperationofwirelessappliances,includingBlacklineGPSProductsisforbidden

aboardaircrafttopreventinterferencewithcommunicationsystems.Failuretoobservetheseinstructions

mayleadtothesuspensionordenialofcellularservicestotheoender,legalaction,orboth.

• WARNING-Roadsafetycomesrst.DonotoperateaBlacklineGPSProductwhileyouaredrivingavehicle.

ParkyourvehiclebeforeoperatingaBlacklineGPSProduct,orusingyourmobilephonetointerfacetothe

BlacklineGPSservice.

Product’scorrespondingdatasheetatwww.blacklinegps.com/support)

• DonotoperateaBlacklineGPSProductsoutsidetheirspeciedhumidityrating(pleaseconsultyourProduct’s

correspondingdatasheetatwww.blacklinegps.com/support)

• DonotoperateBlacklineGPSProductsindirectSunlight

• DonotdisposeofBlacklineGPSProductswithinyourhouseholdtrash.Seekadvicefromyourlocalelectronics

recyclingauthority.BlacklineGPSProductsmaycontainaninternalLithiumPolymerbatterypack.

3

Contents

Introduction 4

YourEntouragePSsystem 4

About 5

Charging 7

Batterylife 7

Operation 7

TurningEntouragePSo 8

ArmingEntouragePS 8

DisarmingEntouragePS 9

Your Network Account 10

CreateaNetworkAccount 10

Loggingin 10

Devicespage 11

Support 27

Notices 28

4

Introduction

WelcometotheuserguidefortheESCORT®Entourage™PSpoweredbyBlacklineGPS™.YourEntouragePSisreadyto

use once:

• YouhavechargedyourEntouragePS

• YouhavecreatedyourNetwork Account

• YouhavereceivedanEntouragePSactivation confirmation email

ThisguideprovidesinformationthatyouwillndhelpfultocomfortablyuseEntouragePSandyourNetworkAccount.

NOTE:Ifyouhavenotdoneso,pleasegetstartedwithEntouragePSbycreatingaNetworkAccountandactivateyour

EntouragePSdevice.Thisprocessisonlineandbeginsbyvisitingwww.escortinc.com/start

Your Entourage PS system

YourEntouragePSsystemisconsistsofthefollowingparts:

• EntouragePSGPSsecuritydevice

5

About

ThissectionprovidessomehelpfulinformationaboutyourEntouragePSproductandrelatedrequirements.

• Avehicle charger cable is provided for convenient charging on the go

• Toprovidelocationandsecurityawareness,EntouragePSmust have sufficient battery power in order to

wirelesslycommunicatetotheBlacklineGPSNetwork

• YoumayturnEntouragePSoatanytimeto conserve battery power

NOTE:WhenyouturnEntouragePSo,youareNOT able to remotely turn the device on.Youmustphysicallyturnit

back on when you wish to use it further.

NOTE:An optional vehicle hardwiring kitisavailableforEntouragePSthatkeepstheinternalbatterychargedatall

times.TopreserveEntouragePSportability,considerinstallingahardwirekitineachofyourvehicles.

Wireless coverage

Similartohowamobilephone requires wireless (cellular) coverage in order to send or receive a phone call,

EntouragePSrequireswirelesscommunicationtocommunicatesecurityandlocationinformation.Whenwireless

servicecoverageisavailable,EntouragePSautomaticallyconnectstotheBlacklineGPSlocation-basedservices

6

Security mode features

Whilearmed,EntouragePSisnotonlysensitivetovehicletampering(vibration),italsomonitorsitsGPSlocation

withinanautomatically-createdGPSsecurityperimeter.GPSsecurityperimetermonitoringenablesEntouragePSto

determineifyourvehiclehasmovedfromwhereyouparkedit(aGPSsecurityperimeterbreach).Youcanoptionally

subscribetoemailand/ortextmessage(SMS)securityalertsthatprovidevisibilityoftamperingandaGPSsecurity

perimeterbreach.ThisisdiscussedwithinthePreferences section of the Network Account chapter.

ArminganddisarmingthesecuritymodeofyourEntouragePSisdiscussedfurtherwithinthefollowingchapters.

NOTE:YouareabletoremotelylocateEntouragePSatanytimeregardlessofwhetherthesecuritymodeisenabledor

disabled.

Status light stealth mode

EntouragePSfeaturesastatus light stealth modethatturnsothestatuslightstwominutesafterthelastkey-press.

ThisfeatureensurestheabilityforEntouragePStoprovidesecurityfeatureswhilediscreetlyhiddenwithinyour

vehicle.

7

Entourage PS hands-on

ThischapterprovidesyouwithvaluableinformationaboutyourportableEntouragePSdevice.

NOTE:Foradditionalconvenience,yourEntouragePScomesequippedwithavehiclechargercableforchargingon

thego.Chargingfromyourvehicleisthesameprocessasusingthewallcharger.

Battery life

Afullbatterychargewillprovideupto7daysofoperationdependinguponthenumberoflocationsretrievedfrom

EntouragePS.Fewerorinfrequentlocationrequestswillresultinalongerbatterylife.Frequentlocationrequests,

eithermanuallyorviathelocationscheduler,willreducethebatterylife.Aggressivelocationrequestsmayreducethe

batterylifeto3to4days.

NOTE:Forapplicationsthatrequiremoreaggressivelocaterequests,considerpurchasingahardwiringcablefor

EntouragePS.Ahardwiringcablemaybeinstalledinmorethanonevehicletoretainportabilitywhilekeepingafull

battery charge.

Operation

• PowerEntouragePSonando

• WakeEntouragePSfromitsstealthmode

• Monitorthewirelesssignalconnection

• Armanddisarmthesecuritymode

4. Thegreenpowerandwirelessconnectionstatuslightwill illuminate continuously when connected

NOTE:Withoutanyadditionalkeypressesfortwominutes,thestatuslightswillturnowhileEntouragePSenterits

status light stealth mode

8

TowakeEntouragePSupfromitsstatuslightstealthmode:

1. Press and release the power button

2. Thegreenpowerandwirelessconnectionstatuslightwillilluminate continuouslyifEntouragePSis

connectedtotheBlacklineGPSNetwork

Or

3. Thegreenpowerandwirelessconnectionstatuslightwill blinkifitisnotconnectedtotheBlacklineGPS

Network.

2. Press and release thepowerbuttontoturnEntouragePSo

Arming Entourage PS

rstwakeupthestatuslightsiftheyhavegoneintostealthmode.

ToengagetheEntouragePSsecuritymode(tampersensingandGPSsecurityperimetermonitoring):

1. Ifthestatuslightsarecurrentlyo,press and release the power buttontowake-upthestatuslights

2. Press and release the arm / disarm button

3. Theredsecuritymodestatuslightwill begin blinking

4. EntouragePSwillarm its security mode(enabled)

NOTE:Tominimizefalsetampersensealerts,thereisa60secondarmingdelaytimerthatprovidesyoutimetohide

(stow)EntouragePSwithouttriggeringthetamper(vibration)sensor.

NOTE:EverytimethatyouarmEntouragePS,itautomaticallycomputesanewGPSsecurityperimeterformonitoring

9

Disarming Entourage PS

TodisarmthesecurityfeatureofEntouragePS:

NOTE:EntouragePScan be located at any time whether it is armed or disarmed.

16

Eventhistory

AlllocationandsecurityinformationforyourEntouragePSisautomaticallystoredwithinyourEventHistoryforlater

use.

TheEventHistoryprovidesthefollowingfeatures:

• Achronological list of events that occurred between a start date and an end date

• Anevent filterthatallowsyoutoviewalleventtypesoraspecictype

• Arefresh button that refreshes the list

TomapasinglelocationwithinyourEvent History:

1. Clickonthedate and time link of the event

2. Thelocationwillbemappedontheinteractivemap

TomapmorethanonelocationwithinyourEventHistoryatthesametime:

1. Clickthelocation check-boxes that you wish to map

2. ClicktheDisplay Checked Locations button

3. Alllocationsaremapped on the interactive map

4. Eachlocationmay be clickedtoreviewthedate&time,speed,anddirectionoftravel

Toclearalldisplayedlocationsfromtheinteractivemap:

1. ClicktheClear Map button

Dependingonyourcomputersystem,GoogleEarthwilleither:

• Openandallowyoutoviewthedata,or

• YouwillbepromptedtosavetheGoogleEarthKMLleforviewingwithinGoogleEarth

NOTE:Visitearth.google.com for further information.

17

Sharing page

• Delete sharing relationships to others

• Seeanysharing invitations that have not yet been accepted

ToshareyourEntouragePSlocationandsecurityfeaturestosomeone:

3. Choosethepreferences that you would like to enable

4. ClicktheSave button

Asharinginvitationwillbesenttoyourfriend.Ifthefrienddoesnothaveanaccount,theirsharinginvitationinvites

themtocreateafreeNetworkAccount.IfthefriendhasaNetworkAccountalready,yourdevicewillautomatically

showasanewdevicewithintheirMyFriendslist.Youcanalsomonitorwhetherthesharinginvitationhasbeen

18

FriendsI’vesharedto

1. Selectthedevicethatyouhavesharedtoafriendfromthedevice drop-down box at the upper left of the

1. ClicktheSave button

1. Selectthedevicethatyouhavesharedtoafriendfromthedevice drop-down box at the upper left of the

page

2. ClicktheDelete Share button that corresponds to the friend for whom you would like to revoke all sharing

privileges

1. Selectthefrienddevicethathasbeensharedtoyoufromthedevice drop-down box at the upper left of the

19

Schedule page

ToaccesstheSchedulepagewithinyourNetworkAccount:

1. ChoosehowoftenthatyouwouldlikelocationstobeautomaticallyrequestedfromtheTrack Everydrop-

down menu

2. ChooseForhowlongyouwouldlikethescheduletooperatefromtheFordrop-downmenu

3. ChoosetheStarting in time that for when your schedule should begin

4. ClicktheSave button

Toeditaschedule:

5. ClicktheEdit Schedule link

6. Modifythesettingsasyourequire

7. ClicktheSave button

Todeleteaschedule:

20

Preferences page

ToaccessthePreferencespagewithinyourNetworkAccount:

image, time zone, language, and your preferred unit system.

TochangetheEntouragePSdevicename,imagethatrepresentsyourvehicle,timezone,language,oryourunit

system:

1. Maketheappropriatechanges byeitherclickingtextboxesandeditingtextorselectingtheappropriate

settingfromthedrop-downmenu

Therearetwotypesofsecurityalerts:

• Tamper (vibration) alert–WhenyourEntouragePSsecuritymodeisarmedmanuallyorautomatically,your

EntouragePSbecomessensitivetovibrationwhenyouleaveproximityofyourvehiclewithapairedMyPass

keyfob.IfEntouragePSsensestampering(vibration),itwillsendaTamperalerttoyouthroughemailand/or

• GPS security perimeter breach alert–OnceyourEntouragePSsecuritymodeisarmed,andthedevice

detectsthatithasmoved300mfromthepositionthatitwasarmed,itwillsendaPerimeterBreechtoyou

throughemailand/ortextmessage,dependinguponyoursettings.