Escort Entourage CIS User guide

User Guide

SAFETY PRECAUTIONS

We take your safety, and the safety of those around you, very seriously. It is important for you to be aware of the

following precautions:

• DANGER-DONOTATTEMPTTORECOVERASTOLENVEHICLEYOURSELFORARRANGEFORATHIRDPARTYTO

RECOVERTHEVEHICLEOTHERTHANYOURLOCALPOLICESERVICE.YOURISKENDANGERINGYOURSELFOR

OTHERSAROUNDYOU,AND/ORDAMAGETOPROPERTY.

• DONOTATTEMPTTOPROVIDEEMERGENCYRESPONSESERVICESYOURSELFORARRANGEFORATHIRD

PARTYTOPROVIDEEMERGENCYRESPONSESERVICEOTHERTHANYOURLOCALPOLICE,FIRE,ORPARAMEDIC

SERVICES.YOURISKENDANGERINGYOURSELFOROTHERSAROUNDYOU,AND/ORDAMAGETOPROPERTY.

• DANGER–DonotplaceaBlacklineGPSProductinornearanopenameorinthepresenceofammable

gases or fumes.

• DANGER-Operationofanyelectricalequipmentinpotentiallyexplosiveatmospherescanconstituteasafety

hazard.

• WARNING-Wheninahospitalorotherhealthcarefacility,observetherestrictionsontheuseofmobile

devices,suchascellularphones.DonotoperateBlacklineGPSProductswhereyouarenotabletooperate

yourmobile/cellularphone.

• WARNING-SwitchBlacklineGPSProductsobeforeboardinganaircraftandmakesurethatitcannotbe

inadvertentlyturnedon.Theoperationofwirelessappliances,includingBlacklineGPSProductsisforbidden

aboardaircrafttopreventinterferencewithcommunicationsystems.Failuretoobservetheseinstructions

mayleadtothesuspensionordenialofcellularservicestotheoender,legalaction,orboth.

• WARNING-Roadsafetycomesrst.DonotoperateaBlacklineGPSProductwhileyouaredrivingavehicle.

ParkyourvehiclebeforeoperatingaBlacklineGPSProduct,orusingyourmobilephonetointerfacetothe

BlacklineGPSservice.

• WARNING-Electricalequipmentmaybehazardousifmisused.OperationofthisProduct,orsimilarProducts,

mustalwaysbesupervisedbyanadult.DonotallowchildrenaccesstotheinteriorofanyelectricalProduct

and do not permit them to handle any cables.

• DonotoperateBlacklineGPSProductsoutsidetheirspeciedoperatingtemperature(pleaseconsultyour

Product’scorrespondingdatasheetatwww.blacklinegps.com/support)

• DonotstoreBlacklineGPSProductsoutsidetheirspeciedstoragetemperature(pleaseconsultyour

Product’scorrespondingdatasheetatwww.blacklinegps.com/support)

• DonotoperateaBlacklineGPSProductsoutsidetheirspeciedhumidityrating(pleaseconsultyourProduct’s

correspondingdatasheetatwww.blacklinegps.com/support)

• DonotoperateBlacklineGPSProductsindirectSunlight

• DonotdisposeofBlacklineGPSProductswithinyourhouseholdtrash.Seekadvicefromyourlocalelectronics

recyclingauthority.BlacklineGPSProductsmaycontainaninternalLithiumPolymerbatterypack.

Contents

Introduction 4

YourEntourageCISsystem 4

About 5

Vehiclepower 5

Wirelesscoverage 5

GPScoverage 5

Securitymodefeatures 5

MyPass key fob 6

UsingMyPass 6

Preventingfalsesecurityalarms 6

PairingyourMyPasskeyfob 6

Blackline GPS Monitoring & Recovery Service 7

Howitworks 7

Your Network Account 8

CreateaNetworkAccount 8

Loggingin 8

Devicespage 9

Trackingpage 12

Sharingpage 15

Schedulepage 16

Preferencespage 18

Accountpage 23

Helppage 25

Support 26

Notices 27

Introduction

Welcome to the user guide for the ESCORT® Entourage™ CIS powered by Blackline GPS™. Your Entourage CIS is

ready to use once:

• YourEntourageCISisinstalled

• YouhavecreatedyourNetwork Account

• YouhavereceivedyourEntourageCISactivation conﬁrmation email

ThisguideprovidesinformationthatyouwillndhelpfultocomfortablyuseEntourageCISandyourNetwork

Account.

ForinformationrelatedtoinstallationofyourEntourageCIS,pleasereferto:

• ESCORTEntourageCISInstallationguide

NOTE:Ifyouhavenotdoneso,pleasegetstartedwithEntourageCISbycreatingaNetworkAccountandactivateyour

EntourageCISdevice.Thisprocessisonlineandbeginsbyvisitingwww.escortinc.com/start

Your Entourage CIS system

YourEntourageCISsystemisconsistsofthefollowingparts:

• EntourageCISGPSsecuritydevice–installedwithinyourvehicle

• MyPass™keyfob–keepwithyou,suchasonyourkeychain,toautomatearming&disarming

• NetworkAccount–aconvenientweb-basedaccountanduserinterface

• BlacklineGPSserviceplan(required)–yourEntourageCISisactivatedwithaserviceplan

• BlacklineGPSMonitoring&RecoveryService™(optional)–anoptionalstolenvehiclerecoveryservice

About

ThissectionprovidessomehelpfulinformationaboutyourEntourageCISproductandrelatedrequirements.

Vehicle power

Designedforinstalledvehicle-use,Entourage CIS is powered by your vehicle’s battery.EntourageCISmustbe

installedtoacontinuoussourceof12VDCor24VDCpowerfromyourvehicle.Whenvehiclepowerisnolonger

available,suchasifthevehiclebatterybecomesdrainedorEntourageCISisdisconnectedfromyourvehicleelectrical

system,EntourageCISwilltransitiontoitsinternalback-upbattery.

NOTE:Theback-upbatteryisdesignedtomaintainingsecuritycapabilityforupto2days.

NOTE:Youareabletosubscribetolow-batteryandbattery-disconnectnoticationsthatcanbeemailedtoyouand/

orsenttoyourmobilephonethroughtextmessage(SMS).PleasereviewthesectionregardingthePreferences page

that discusses Alert settings.

Wireless coverage

Similartohowamobilephonerequires wireless (cellular) coverage in order to send or receive a phone call,

EntourageCISrequireswirelesscommunicationtocommunicatesecurityandlocationinformation.Whenwireless

servicecoverageisavailable,EntourageCISautomaticallyconnectstotheBlacklineGPSlocation-basedservices

platform(BlacklineGPSNetwork)usingwirelesscommunication.

GPS coverage

EntourageCISrequires GPS satellite signal coveragetondalocation.EntourageCISfeaturesBlacklineGPS

UltimateSense™antennatechnologythatprovidesindustry-leadingreception.UltimateSensetechnologyenables

EntourageCIStobeconvenientlyhiddenwithinyourvehicleduringinstallationwhilecontinuingtodeliver

exceptionaltrackingperformance.

Security mode features

YourEntourageCISfeaturesasecurity mode that can be armed (enabled) or disarmed (disabled) using your

MyPasskeyfoborfromwithinyourNetworkAccount.

Whilearmed,EntourageCISisnotonlysensitivetovehicletampering(vibration),italsomonitorsitsGPSlocation

withinanautomatically-createdGPSsecurityperimeter.GPSsecurityperimetermonitoringenablesEntourageCISto

determineifyourvehiclehasmovedfromwhereyouparkedit(aGPSsecurityperimeterbreach).Youcanoptionally

subscribetoemailand/ortextmessage(SMS)securityalertsthatprovidevisibilityoftamperingandaGPSsecurity

perimeterbreach.ThisisdiscussedwithinthePreferences section of the Network Account chapter.

ArminganddisarmingthesecuritymodeofyourEntourageCISisdiscussedfurtherwithintheMyPasskeyfoband

following chapters.

NOTE:YouareabletoremotelylocateEntourageCISatanytimeregardlessofwhetherthesecuritymodeisenabledor

disabled.

MyPass key fob

YourEntourageCISproductcomeswithoneMyPasswirelesskeyfobthatautomatesEntourageCISsecurityarming

anddisarmingusingshort-rangeradiotechnology.

OnceyoupairyourMyPasskeyfobwithyourEntourageCIS,MyPassautomaticallyidentiesyoutoyour

EntourageCISproductwhennearby(approximately10’to30’).WhenEntourageCISsensesvibrationandyouare

withinproximityofyourvehiclewithyourpairedMyPass,EntourageCISwillautomaticallydisarm.Whenyouleave

proximityofyourvehiclewithyourMyPass,EntourageCISwillautomaticallyarmitself.

NOTE:YourMyPasskeyfobcontainsastandard,user-replaceableCR2032lithiumbatterythatoperatesforuptoone

year,dependinguponuse.Replacementscanbepurchasedfromcamerastores,drugstores,andelectronicsstores.

NOTE:Beforeuse,pullandremovetheplasticpull-tabinthedirectionofthearrow.

Using MyPass

IfyousubscribetotheoptionalBlacklineGPSMonitoring&RecoveryService(BMRS),youmustpairyourMyPasskey

fobwithyourEntourageCISinordertoautomatethesecurityfeature.IfyouhavenotsubscribedtotheBMRS,useof

theMyPasskeyfobisoptional.

NOTE:WhenusingtheMyPasskeyfob,pleasekeepitwithyouatalltimes(suchasonyourkeyring),exceptasnoted

inthePreventingfalsesecurityalarmssectionbelow.

NOTE:Youmaypairupto10MyPasskeyfobswithoneEntourageCIS.OneMyPasskeyfobcanbepairedwithany

numberofEntourageCISproducts.

Preventing false security alarms

Topreventfalsesecurityalarmswhileyourvehicleisintransport(forexample,beingtowedforserviceortransported

onaferry),yourMyPasskeyfobmustremainwithyourvehicle.Bydoingso,yourEntourageCISsecuritymodewill

remain disarmed.

NOTE: If you have concern about the security of your vehicle while in transport with the security mode disabled, at

anytime,youcanlocateyourvehicletoensureitiswhereyouexpectittobe.

Pairing your MyPass key fob

YourMyPasskeyfobmustbepairedwithyourEntourageCIS.WhenyourEntourageCIShasbeenactivatedand is

online(wirelesslycommunicatingwiththeBlacklineGPSNetwork),youmaypaironeormoreMyPasskeyfobswith

yourEntourageCIS.TopairyouMyPasskeyfob,followthestepsprovidedinthePreferences page section, in the

NetworkAccountchapter.

Blackline GPS Monitoring & Recovery Service

IfyousubscribedtotheBlacklineGPSMonitoring&RecoveryServiceduringEntourageCISactivation,yourvehiclewill

beprotectedbyourprofessionalmonitoringservices.Similartoahomealarmsystem,ifyourEntourageCISleaves

itsautomatically-createdGPSsecurityperimeterwhilearmed,alivealarmoperatorwillcontactyoutoverifyifyour

vehicle has been stolen or if it is a false alarm.

IfyoudonotsubscribetotheBMRSduringactivationofyourEntourageCIS,youmaysubscribetoitatalaterdateby

contactingBlacklineGPSCustomerCare:

• FromyourNetworkAccount:

1. ClickonHelp in the main navigation bar

2. CompletethesupportrequestformandclickSubmit

• Bytelephone:1-866-859-4118

• Byemail:suppor[email protected]m

How it works

WhenyouleaveyourvehiclewithyourMyPasskeyfob,EntourageCISautomaticallyarmsitselfandcreatesavirtual

GPSsecurityperimeter.IfyourvehicleleavesthisperimeterwithoutyourMyPasskeyfobpresent:

• YouareoptionallynotiedoftamperingandtheGPSsecurityperimeterbreachthroughemailandortext

message(SMS)alertingasconguredonthePreferencespageofyourNetworkAccount

• Alarmoperatorpersonnelareimmediatelynotiedofpossibletheftandwillcontactyoutovalidate

• Ifyouconrmthatyourvehiclehasbeenstolen,thealarmoperatorwillworkwithyouandtheauthoritiesto

recover your vehicle promptly, reducing the risk of damage

NOTE:BysubscribingtotheBMRS,youmayqualifyforautomotiveinsurancediscounts.Pleasecontactyourinsurerto

understandhowyoumayqualify.

NOTE: Duringnormaloperation,alarmoperatorpersonneldonothaveaccesstoyourNetworkAccountandlocation

informationunlesstheGPSsecurityperimeteristriggered.

Your Network Account

Create a Network Account

YourNetworkAccountisacommonhomeforproductspoweredbyBlacklineGPSandiscompatiblewith

EntourageCIS.YourNetworkAccountprovidesaday-to-daywindowintoyourEntourageCISuseandsettings

conguration.

FromyourNetworkAccount,youmay:

• Activate multiple compatible products on a single account

• Remotely interact with these products

• Share their location and security features with others

• Acceptdevice-sharinginvitationsfromothers

Logging in

TogetstartedwithusingyourEntourageCIS,logintoyourNetworkAccount:

1. Open your Internet browser,suchasMicrosoftInternetExplorer,MozillaFireFox,GoogleChrome,orApple

Safari

2. Visitwww.BlacklineGPS.com and click the Go to Login button

3. Enter your email address and passwordthatyouusedtocreateyourNetworkAccount

4. Click the Login button

5. TheDevices page is displayed

NOTE: If you forget your password, click the Forgot your Password link and your password will be sent to the email

accountyouusetologintoyourNetworkAccount.

Devices page

TheDevicespageisthehomepageofyourNetworkAccount.Itlistsanydevicesthatyouhaveactivatedonyour

account(MyDevices)andanydevicessharedtoyouraccountfromothers.

Devicebanner

Thecurrentstatusofeachdeviceisconvenientlydescribedwithinahorizontaldevicebannerthatincludes:

• Thenamegiventothedevice

• Agraphicdeviceavatar

• Linksfortracking,changingpreferences,andsharingyourdevice’slocationandsecurityfeatures

to others

• Theonline/oinestatus

• Thearm/disarmstatus,ifsupportedbythedevicetype(forexampletheBlipPlusapplications

forsupportedsmartphonesdoesnotsupportsecurityfeatures)

• Thebattery/chargingstatus

• Thewirelessradiosignallevel,similartothesignalbarsonacellularphone

• Thetimesincethemostrecentposition

Devicename

Thedevicenameisahelpfulnameforyourdevicethatyoumaycustomize.Tocustomizethedevicename,pleasesee

Device convenience links below.

Deviceavatar

Thedeviceavatarisanimagethatyoumaychoosetorepresentyourvehicle.Tocustomizethedeviceavatar,please

see Device convenience links below.

Deviceconveniencelinks

Thedevicebannercontainsthreeconveniencelinksthatallowyoutoclick-throughtopagesrelatingtothatdevice.

TotrackyourEntourageCISdevice:

1. ClicktheTrack this device link within the associated device banner

2. TheTracking page for this device will open

ToadjustthepreferencesforyourEntourageCIS,suchaschangingthedevicenameordeviceavatar:

1. ClicktheChange preferences link within the associated device banner

2. ThePreferences page for this device will open

ToshareyourEntourageCISdevicelocationandsecurityawarenesswithothers:

1. ClicktheShare this device link within the associated device banner

2. TheSharing page for this device will open

DevicessharedtoyouincludealinkthatallowsyoutodeletethedevicefromyourMy friendslist.Todeleteafriend

devicefromyourMyfriendlist:

1. ClicktheRemove this device link within the associated device banner

2. TheSharingpageforthisdevicewillopenwithabuttontoremovethisdevicefromyourMyfriendslist

Online/oineicon

Theonline/oinestatusdescribeswhetheryourEntourageCISdeviceiswirelesslycommunicatingwiththe

BlacklineGPSNetwork:

•Online-Ifadeviceisonline,itiswirelesslycommunicatingwiththeBlacklineGPSNetworkandavailablefor

user interaction.

•Oine–ifadeviceisoine,itisnolongercommunicatingwiththeBlacklineGPSNetwork.

Forconvenience,ifadeviceisoine,thelast-reportedstatusisshownwithinthedevicebanner.Thiscanbehelpfulto

understandifthedeviceisoineduetolow-batteryorlow-wirelesssignalcoverage.

Reasonsthatadevicemaybeoineinclude:

• Thedevice’sexternalpowersupplyhasbeeninterrupted,andtheinternalbatteryisdrainedpreventingitfrom

maintainingawirelessconnectiontotheBlacklineNetwork

• Thedevicehasleftthewirelesssignalcoveragearea

• Thedevicemaybeoutofreachofthewirelesssignalcoverage(example:undergroundparkinggarage)

• Theremaybealocalwirelesscoverageoutage

Arm/disarm/alerticon

TheArm/disarm/alerticonindicatesthearm/disarmstateofyourEntourageCISsecurityfeature.Thisiconalso

indicatesifyourEntourageCISisinanalertstate.

• Thisiconindicatesthatthedeviceisarmed

• Thisiconindicatesthatthedeviceisdisarmed

• Thisiconindicatesthatthedeviceisarmedandcurrentlyhasoneormorealerts

Battery/chargingicon

ThebatteryiconindicateseitherthecurrentcapacityofyourvehiclebatteryoryourEntourageCISinternalbattery:

• Thisiconindicatesthatthedeviceiscurrentlypoweredbythevehiclepowersystemthathasagoodlevel

of charge.

• Thisiconindicatesthatthedeviceiscurrentlypoweredbythevehiclepowersystemthathasalowlevelof

charge

• Thisiconindicatesthatthedeviceisnolongerpoweredbythevehiclepowersystemthathasdrained.The

device has transitioned to internal power.

• Thisiconindicatesthecurrentcapacityofthedevice’sinternalbattery

Radioicon

Similartoamobilephone,yourEntourageCISdevicereportsthenumberofbarsofwirelesssignalreception:

• Thisiconindicatesvebarsofsignalreceptionoutofve,or100%signal.Thissignallevel

represents very strong level of signal reception.

• Thisiconindicatesfourbarsofsignalreceptionoutofve,or80%signal.Thissignallevel

represents strong wireless signal coverage.

• Thisiconindicatesthreebarsofsignalreceptionoutofve,or60%signal.Thissignallevel

represents good wireless signal coverage.

• Thisiconindicatestwobarsofsignalreceptionoutofve,or40%signal.Thissignallevel

represents good wireless signal coverage.

• Thisiconindicatesonebarsofsignalreceptionoutofve,or20%signal.Thissignallevel

representslowwirelesssignalcoveragethatmayexperienceoccasionalreceptionoutages.

• Thisiconindicateszerobarsofsignalreceptionoutofve,or0%signal.Thissignallevelrepresents

very weak wireless signal coverage and prone to loss of signal.

Lastposition

TheLastpositionindicatorinformsyouhowlongagoyourEntourageCISreportedamanually-requestedlocationor

automatically-createdscheduledlocation.

Tomapthemostrecentlocationforadevice:

1. Clickthelastlocationicon

2. TheTrackingpageopenswiththemostrecentlocationautomaticallydisplayedontheinteractivemap

Tracking page

TheTracking page is your main interface for interacting with your devices or the devices shared to your account.

ToaccesstheTrackingpagewithinyourNetworkAccount:

1. ClickontheTrackinglinkinthemainnavigationbarORclicktheTrack this device link in the device banner,

on the Devices page, that you would like to locate

2. TheTracking page will open

OntheTracking page, you can:

• RemotelylocateyourEntourageCISdevice

• Arm or disarmtheEntourageCISsecurityfeature

• ViewdatastoredwithinyourEntourageCISEvent History

TheTrackingPageprimaryelementsinclude:

• Deviceidenticationinformation

• Acontrolpanel

• ADeviceStatuspanel

• ASecurityStatuspanel

• Aninteractivemap

• Acommandfeedbackwindow

• AnEventHistory

EntourageCISlocationmethods

ThereareanumberofwaystolocateyourEntourageCIS:

• TheTrackingpageallowsyoutolocateyourEntourageCIS,inreal-time

• TheTrackingpageallowsyoutocontinuouslylocateyourEntourageCISforshortperiodsoftime(10minutes

atatime)

• CreateaScheduletoautomatetrackingforwhenyou’renotinfrontofyourcomputer

• UsingtheBlacklineGPSBlipPlus™ application installed on compatible smartphones

• UsingRemote controltextmessage(SMS)commandsfromanyphonewithatextmessageserviceplan

LocatingEntourageCISonce

TolocateyourEntourageCISnow:

1. FromtheTracking page, click the Locate button once

2. ThelocationrequestwillshowwithintheCommand feedback window beneath the map while the

BlacklineGPSNetworkcommunicatesthelocationrequesttoyourEntourageCISdevice

3. YourEntourageCISdevicepinpointsalocationandsendsittotheBlacklineGPSNetwork

4. YourEntourageCISlocationismapped on the interactive map

5. Theinteractivemapallowsyoutozoom in and out(zoomscaleandplus&minusbuttons),pan around the

map (click,hold,anddragthemapwithyourmouse),andselectmap, satellite, or hybrid map and satellite

views(clicktheappropriatebutton)

6. Amap bubblecontainsthenameofthedevice,thetime&dateofthelocation,thespeed,andthedirection

of travel

7. ThelocationisaddedtoyourEntourageCISEvent History for storage and mapping at a later time

NUMBERING of this section

NOTE:Alocationrequesttypicallyrequires20to40secondsanddependsuponthequalityofGPSsignalcoverage.

LocatingEntourageCIScontinuously

TolocateyourEntourageCIScontinuouslyforashortperiodoftime:

1. FromtheTrackingPage,clicktheContinuous Trackingbuttononce(thelocationrequestprocessisidentical

tothesinglelocationrequest)

2. Therstlocationwillbedisplayedonthemapwithinapproximately20 to 40 seconds

3. Subsequentlocationswillbedisplayedevery 10 secondsprovidedthatGPSsignalcoverageismaintained

4. Oncethecontinuoustracksession stops after 10 minutes, a notice will be appear within the command

feedback window.

5. Foradditionalcontinuoustracking,click the Continuous tracking button again.

AdditionalEntourageCISlocationmethods

• Tocreatea schedulethatwillautomaticallytrackyourEntourageCIS’location,clickontheSchedulerbutton

orselectSchedulefromthewebsitenavigationmenu.

• IfyouhaveasmartphonethatiscompatiblewithBlacklineGPSBlipPlus™,pleaserefertotheBlipPlus

documentation for further information, available at www.BlacklineGPS.com/support

• Tousetextmessageremote control commands,pleaserefertothePreferencesPagesectionwithinthis

guide

ArmingandDisarmingyourEntourageCIS

ThesuppliedMyPasskeyfobautomatesthearminganddisarmingofyourEntourageCISdevice.Whenapaired

MyPasskeyfobisnotpresent,youmaymanuallyarmordisarmEntourageCISfromyouruseraccount

ToarmordisarmyourEntourageCISdevice:

• IfyourEntourageCISiscurrentlydisarmed,youmayremotelyarmitbyclickingtheArmbuttononthe

tracking page

• IfyourEntourageCISiscurrentlyarmed,youmayremotelydisarmitbyclickingtheDisarmbuttononthe

tracking page

Eventhistory

AlllocationandsecurityinformationforyourEntourageCISisautomaticallystoredwithinyourEvenHistoryforlater

use.

TheEventHistoryprovidesthefollowingfeatures:

• Achronological list of events that occurred between a start date and an end date

• Anevent ﬁlterthatallowsyoutoviewalleventtypesoraspecictype

• Arefresh button that refreshes the list

• Abuttontoclearalldisplayedlocationsfromthemap

• Theabilitytodisplaymultiplelocationssimultaneously

• Afeaturetochoosehow many events to display on a single page

• Adata exportfeaturethatallowsyoutoexportlocationdataintoalecompatiblewithGoogleEarth.Visit

earth.google.com for further information.

Mappingpreviouslocations

TomapasinglelocationwithinyourEvent History:

1. Clickonthedate and time link of the event

2. Thelocationwillbemappedontheinteractivemap

TomapmorethanonelocationwithinyourEventHistoryatthesametime:

1. Checkthelocation check-boxes that you wish to map

2. ClicktheDisplay Checked Locations button

3. Alllocationsaremapped on the interactive map

4. Eachlocationmay be clickedtoreviewthedate&time,speed,anddirectionoftravel

Toclearalldisplayedlocationsfromtheinteractivemap:

• ClicktheClear Map button

ExportingdatatoGoogleEarth

YoumayexportoneormorelocationstoGoogleEarthforenhancedvisualization.

ToexportdataforviewingwithinGoogleEarth:

1. Ifnotyetinstalled,download and InstalltheGoogleEarthapplicationonyourcomputer

2. WithintheEventHistory,checkthecheck-box of any location that you wish to view

3. ClicktheViewinGoogleEarthlink

Dependingonyourcomputersystem,GoogleEarthwilleither:

• Openandallowyoutoviewthedata,or

• YouwillbepromptedtosavetheGoogleEarthKMLleforviewingwithinGoogleEarth

NOTE:Visitearth.google.com for further information.

Sharing page

TheSharing page allows you to:

• ShareyourEntourageCISlocationandsecurityfeatureswithothers

• Managethepermissions,perfriend,foranyonetowhomyou’vesharedyourEntourageCIS

• Delete sharing relationships to others

• Seeanysharing invitations that have not yet been accepted

ToaccesstheSharingpagewithinyourNetworkAccount:

1. ClickontheSharingbuttoninthemainnavigationbarORclicktheShare this device link in the device

banner, on the Devices page, that you would like to share

2. TheSharing page will open

Friendinvitations

ToshareyourEntourageCISlocationandsecurityfeatureswithsomeone:

1. Select the devicethatyouwouldliketosharefromthedrop-downboxattheupperleftofthepage

2. Entertheemail address into the form provided to whom you wish the sharing invitation to be sent

3. Choosethepreferences that you would like to enable

4. ClicktheSave button

Asharinginvitationwillbesenttoyourfriend.Ifthefrienddoesnothaveanaccount,theirsharinginvitationinvites

themtocreateafreeNetworkAccount.IfthefriendhasaNetworkAccountalready,yourdevicewillautomatically

showasanewdevicewithintheirMyFriendslist.Youcanalsomonitorwhetherthesharinginvitationhasbeen

accepted.Anypendinginvitationsindicatethattheshareinvitationhasnotbeenaccepted.

FriendsI’vesharedto

ThispageprovidesalistsofthefriendswithwhomyouhavesharedyourEntourageCISdevice,oranotherNetwork

Account-compatibledevice.

ToaccesstheFriends I’ve shared to page:

1. ClicktheFriends I’ve Shared to button

2. TheFriends I’ve Share to page will open

To review or adjustfriendpermissionstowhomyouhavesharedyourEntourageCIS:

1. Selectthedevicethatyouhavesharedtoafriendfromthedevice drop-down box at the upper left of the

page

2. ClickthePermissions button for the friend whom you would like to review or edit permissions

3. Makeanychangesthatyourequirebychecking or un-checking check boxes

4. ClicktheSave button

Todelete the sharing relationship of one of your devices to a friend:

1. Selectthedevicethatyouhavesharedtoafriendfromthedevice drop-down box at the upper left of the

page

2. ClicktheDelete Share button that corresponds to the friend for whom you would like to revoke all sharing

privileges

TodeleteafrienddevicethatsomeonehassharedtoyourMyFriendslist:

1. Selectthefrienddevicethathasbeensharedtoyoufromthedevice drop-down box at the upper left of the

page

2. ClicktheRemove Device button

Schedule page

TheSchedulepageallowsyoucreate,edit,ordeleteaschedule.Ascheduleautomaticallyrequestslocationsfrom

yourEntourageCISataregularinterval.Youareonlyabletocreateschedulesfordevicesactivatedonyouraccount.

Youarenotabletocreateschedulesforfrienddevices.

ToaccesstheSchedulepagewithinyourNetworkAccount:

1. ClickontheSchedule button in the main navigation bar

2. TheSchedule page will open

Tocreateaschedule:

1. ChoosehowoftenthatyouwouldlikelocationstobeautomaticallyrequestedfromtheTrack Everydrop-

down menu

2. ChooseFor how long you would like the schedule to operate from the Fordrop-downmenu

3. ChoosetheStarting in time that for when your schedule should begin

4. ClicktheSave button

Toeditaschedule:

1. ClicktheEdit Schedule link

2. Modifythesettingsasyourequire

3. ClicktheSave button

Todeleteaschedule:

1. ClicktheDelete Schedule button

2. Theexistingschedulewillbedeletedandreplacedbythecreatescheduleform

Preferences page

ThePreferencespageallowsyoutochangethesettingsthatarerelatedtoyourEntourageCISproduct.Ifyouhave

morethanoneproductactivatedonyouraccount,youmaycongureeachdevice’spreferencesdierently.

ToaccessthePreferencespagewithinyourNetworkAccount:

1. ClickonthePreferenceslinkinthemainnavigationbarORclicktheChange Preferences link in the device

banner, on the Devices page, that you would like to view or modify

2. ThePreferences page will open

Basicpreferences

ThispageallowsyoutochangeanumberofbasicsettingsforyourEntourageCIS,includingthedevicename,device

image, time zone, language, and your preferred unit system.

TochangetheEntourageCISdevicename,imagethatrepresentsyourvehicle,yourtimezone,yourlanguage,oryour

unit system:

1. Maketheappropriatechanges byeitherclickingtextboxesandeditingtextorselectingtheappropriate

settingfromthedrop-downmenu

2. ClicktheSave button

Alertpreferences

TheAlertpreferencespageallowsyoutocustomizethesettingsusedtosendsecurityalertsandnoticationstoyour

emailaccountand/ormobilephonethroughtextmessaging(SMS).ForeachEntourageCISdevice,youareableto

providetwoemailaddressesandtwomobilephonenumbersfortextmessaging.

ToaccesstheAlert preferences page:

1. ClicktheAlert preferences button

2. TheAlert preferences page will open

Therearetwotypesofsecurityalerts:

• Tamper (vibration) alert–WhenyourEntourageCISsecuritymodeisarmed(manuallyorautomatically),

yourEntourageCISbecomessensitivetovibrationwhenyouleaveproximityofyourvehiclewithapaired

MyPasskeyfob.IfEntourageCISsensestampering(vibration),itwillsendaTamperalerttoyouthroughemail

and/ortextmessage,dependinguponyoursettings.

• GPS security perimeter breach alert–OnceyourEntourageCISsecuritymodeisarmedandthedevice

detectsthatithasmoved300mfromthepositionitwasarmed,itwillsendaPerimeterBreachtoyouthrough

emailand/ortextmessage.

NOTE:IfyouhavesubscribedtotheBlacklineGPSMonitoring&RecoveryServicetheGPSsecurityperimeterbreach

alerttriggerstheBlacklineGPSMonitoring&RecoveryService.

NOTE:Afterbeingarmed,thereisanarmingdelayof60secondsbeforeyourEntourageCISbecomessensitiveto

tampering(vibration).

Thereareanumberofnotications:

• Network log-on notiﬁcation–Thisnoticationtellsyouwhenyourvehiclereconnectstothewireless

networkandisonline.Thisnoticationoccurswhenyourvehiclehasbeenoutofwirelesscommunication

signalcoverageforanextendedperiodoftime,andhasloggedbackintotheBlacklineGPSNetwork.

• Network log-oﬀ notiﬁcation–Thisnoticationtellsyouwhenyourvehiclehasdisconnectedfromthe

wirelessnetworkandisoine.Thismayoccurduetoeitheryourvehicleleavingwirelesscommunication

signalcoverage,oralocalserviceoutage.BlacklineGPScannotcontrolwhenlocaloutagesoccurandisnot

notiedwhensucheventsoccur.

• Low-vehicle battery notiﬁcation–Thisnoticationtellsyouwhenyourvehiclebatteryislow.Oncethis

noticationiscommunicated,yourvehiclewillcontinuetofunctionnormally.Youmaywanttoensurethatit

ischargedassoonaspossibletopreventadrainedbattery.Ifyoundthatyoureceivealow-vehiclebattery

frequentlyandhavenoproblemsstartingyourvehicle,youmayconsideradjustingthelow-vehiclebattery

noticationthreshold.

• Vehicle battery disconnect warning–Thisnoticationtellsyouwhenyourvehiclebatterycanlongerpower

EntourageCISandithastransitionedtoitsinternalbackupbatteryforpower.Oncethisnoticationissent,

EntourageCIScancontinuetooperateforuptotwodays,dependingontheamountoflocationssenttothe

BlacklineGPSNetwork,andotherfactors.

• Low backup battery warning–ThisnoticationtellsyouwhentheEntourageCISinternalbackupbattery

fallsbelow40%capacity.Oncethisnoticationissent,thereisashortperiodoftimebeforethebackup

batteryisemptyandEntourageCISisnolongerabletomaintainaconnectiontotheBlacklineGPSNetwork.

Toenteranemailaddressforemailsecurityalertsandnotications:

1. ClickoneitherthePrimaryorSecondaryemailalertboxesandtype your email address

2. ClicktheSave button to save your changes

Toenteramobilephonenumberfortextmessagealertsandnotications:

1. ClickoneitherthePrimaryorSecondarytextmessagealertboxesandtype your ten digit mobile phone

number(forexample,4035554444)

2. Chooseyourmobile phone carrierfromthedrop-downboxbesidethePrimaryorSecondaryalertboxthat

you have edited

3. ClicktheSave button to save your changes

NOTE:YourNetworkAccountusesyourcarrier’semailtotextmessagegatewayforalertandnotication

communication.Textmessages(SMS)mayexperiencedelaysrelatedtonetworktrac.

ToreceiveTamper(vibration)alerts:

1. ChecktheTamper (vibration) alert checkbox

2. ClicktheSave button to save your changes

ToreceiveGPSsecurityperimeterbreachalerts:

1. ChecktheGPS security perimeter breach alertcheckbox

2. ClicktheSave button to save your changes

NOTE:IfyourEntourageCIStriggersaGPSperimeteralert,theSecurity perimeter breach alert auto-tracking

featureisautomaticallyactivated.TheBlacklineGPSNetworkwilllocateyourvehicleeverythreeminutesfortwo

hourswhilewithinwirelesscommunicationandGPSsignalcoverage.Theselocationscanbeaccessedfromyour

device tracking page at any time.

NOTE:WhentheGPSsecurityperimeterhasbeenbreached,no further alerts will be sent until the alarm has been

reset.Toresetthealarm,rstdisarmEntourageCISandthenre-armitssecuritymode.

NOTE:YoudonotneedtosubscribetoTamper alertsinordertoreceiveGPSsecurityperimeteralerts.

ToreceiveNetworklog-onnoticationmessages:

1. ChecktheNetwork log-on notiﬁcation checkbox

2. ClicktheSave button to save your changes

ToreceiveNetworklog-onoticationmessages:

1. ChecktheNetwork log-oﬀ notiﬁcation checkbox

2. ClicktheSave button to save your changes

ToreceiveLow-vehicleandlowback-upbatterynoticationmessages:

1. ChecktheLow-vehicle battery notiﬁcation checkbox

2. ClicktheSave button to save your changes

NOTE:Anadvancedfeatureisavailabletoadjustthelow-vehiclebatterynotication.Ifyoureceivealow-vehicle

batterynoticationtooearlyandyoubelievethatyourvehicleisoperatingproperly,youcanreducethevehicle

battery voltage level where the alert occurs.

Toadjustthelow-vehiclebatterynoticationthreshold:

1. PresstheLow-vehiclebatterynoticationAdvanced button

2. Selectyourdesirednoticationthreshold

3. ClicktheSave button to save your changes

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Escort Entourage CIS User guide

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