ZTE Prestige 2 Boost Mobile User guide

Available applications and services are subject to change at any time.

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User Guide

Adownloadable,printableguidetoyourZTEPrestige2and

itsfeatures.

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Table of Contents

GETTING STARTED 1

Introduction 2

AbouttheUserGuide 2

Set Up Your Phone 3

PartsandFunctions 3

BatteryUse 4

InserttheBattery 4

RemovetheBattery 6

ChargetheBattery 6

nano-SIMCard 8

SDCard 9

InsertanSDCard 10

UnmountanSDCard 10

RemoveanSDCard 11

FormatanSDCard 13

UseanSDCardasInternalStorage 14

TurnYourPhoneOnandOff 20

UsetheTouchscreen 21

ActivationandService 24

CompletetheSetupScreens 25

Basic Operations 27

Basics 27

HomeScreenandApplications(Apps)List 27

PhoneSettingsMenu 29

PortraitandLandscapeScreenOrientation 30

CaptureScreenshots 31

Applications 32

LaunchApplications 32

AppsList 32

PhoneNumber 34

Silent/VibrationMode 35

DoNotDisturbMode 36

AirplaneMode 37

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EnterText 37

TouchscreenKeyboards 37

GoogleKeyboard 38

TouchPalKeyboard 39

GoogleVoiceTyping 43

TipsforEditingText 43

GoogleAccount 44

CreateaGoogleAccount 44

SignIntoYourGoogleAccount 46

GooglePlayStore 47

FindandInstallanApp 47

RequestaRefundforaPaidApp 49

UpdateanApp 49

UninstallanApp 50

GetHelpwithGooglePlay 51

LockandUnlockYourScreen 51

UpdateYourPhone 52

UpdateYourPhoneFirmware 52

UpdateYourAndroidOperatingSystem 55

UpdateYourProfile 56

UpdateYourPRL 56

Your Phone's Home Screen 58

HomeScreenBasics 58

HomeScreenLayout 58

ExtendedHomeScreens 59

StatusBarandNotificationPanel 60

StatusBar 60

NotificationPanel 62

CustomizetheHomeScreen 64

ChangetheWallpaper 64

ChangetheTheme 65

AddShortcutstotheHomeScreen 66

AddWidgetstotheHomeScreen 67

AddFolderstotheHomeScreen 67

MAKING CONNECTIONS 69

Phone Calls and Voicemail 70

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PlaceandAnswerCalls 70

CallUsingthePhoneDialer 70

CallEmergencyNumbers 72

AnswerPhoneCalls 73

In-CallScreenLayoutandOperations 77

PlaceaCallfromContacts 79

CallfromCallLog 80

Voicemail 80

VoicemailSetup 81

VisualVoicemailSetup 81

ReviewVisualVoicemail 82

VisualVoicemailOptions 83

ConfigureVisualVoicemailSettings 84

OptionalCallingServices 85

CallerIDBlocking 85

CallWaiting 86

ConferenceCalling 87

PhoneAppSettings 89

Contacts 95

AddaContact 95

ViewContacts 97

ContactsScreenLayout 98

EditaContact 99

DeleteaContact 100

ShareaContact 101

ImportContacts 102

BackUpContacts 104

Messaging 106

TextandMultimediaMessaging 106

SendaTextMessage 106

SendaMultimediaMessage(MMS) 107

SaveandResumeaDraftMessage 108

NewMessagesNotification 108

ManageMessageConversations 109

TextandMMSOptions 110

Gmail 112

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CreateandSendaGmailMessage 112

CheckReceivedGmailMessages 114

UseGmailLabels 115

ArchiveGmailThreads 116

MuteGmailThreads 117

DeleteGmailThreads 118

SearchGmailMessages 118

ReportSpamGmail 120

AddAnotherGoogle(Gmail)Account 120

SwitchingbetweenGmailAccounts 121

Email 121

SetUpanEmailAccount 122

AddanEmailAccount 122

AddanExchangeActiveSyncAccount 124

CreateandSendanEmailMessage 125

OpenEmailMessages 126

DeleteanEmailAccount 128

ManageYourEmailInbox 128

ExchangeActiveSyncEmailFeatures 130

Internet and Social Networking 132

Browser 132

UsetheBrowser 132

AddaBookmark 134

ViewBrowserHistory 135

OpenNewBrowserTabs 136

BrowserSettings 136

ChromeBrowser 137

Facebook 138

InstalltheFacebookApponYourPhone 138

UseFacebook 139

Twitter 139

InstalltheTwitterApponYourPhone 139

TweetonTwitter 139

LinkedIn 140

InstalltheLinkedInApponYourPhone 140

SignIntoYourLinkedInAccount 140

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Hangouts 140

Connectivity 142

TransferFilesbetweenYourPhoneandaComputer 142

Wi-Fi 143

TurnWi-FiOnandConnecttoaWirelessNetwork 143

Wi-FiSettings 145

DisconnectWi-Fi 146

Wi-FiDirect 146

Hotspot 148

Tethering 149

Bluetooth 150

BluetoothInformation 150

EnabletheBluetoothFeature 150

PairBluetoothDevices 151

ConnecttoaPairedBluetoothDevice 153

SendInformationUsingBluetooth 154

ReceiveInformationviaBluetooth 156

APPS AND ENTERTAINMENT 158

Camera and Video 159

CameraOverview 159

TakePicturesandRecordVideos 159

TakeaPicture 160

RecordVideos 161

ViewPicturesandVideosUsingGallery 162

EditPictures 164

SharePicturesandVideos 166

SendPicturesorVideosbyEmail 166

SendaPictureorVideobyMultimediaMessage 167

SendPicturesorVideosUsingBluetooth 168

SharePicturesorVideosviaAdditionalAppsorSocialMedia 169

ShareVideosonYouTube 170

CameraSettings 171

SwitchCamerasModes 171

SetCameraFunctions 172

Productivity 173

Calendar 173

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AddanEventtotheCalendar 173

ViewCalendarEvents 176

SyncCalendars 176

SynchronizeanExchangeActiveSyncCalendar 178

GoogleMaps 179

GoogleSearch 181

UseGoogleSearch 181

UseGoogleVoiceSearch 181

Calculator 182

Clock 183

SetAlarms 184

AdditionalClockFeatures 186

FileManager 187

Entertainment and Activities 188

GooglePlayMusicApp 188

PlayMusicwithGooglePlay 188

GooglePlayMusicScreenLayout 189

CreatePlaylistsinGooglePlayMusic 190

MusicPlayer 192

ListentoMusicUsingtheMusicPlayer 192

ThePlaybackScreen 193

CreateaPlaylist 194

ManagePlaylists 194

ManageSongsinaPlaylist 196

SetaSongasRingtone 197

SoundRecorder 198

YouTube 200

ViewYouTubeVideos 200

PostaVideotoYouTube 201

SETTINGS 203

Connections Settings 204

BasicSettings 204

Wi-FiSettingsMenu 205

BluetoothSettings 208

MobileNetworkSettings 209

HotspotSettings 211

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DataUsageSettings 213

MoreSettings 214

AirplaneMode 215

VirtualPrivateNetworks(VPN) 216

PrepareYourPhoneforVPNConnection 217

SetUpSecureCredentialStorage 217

AddaVPNConnection 218

ConnecttoorDisconnectfromaVPN 218

DefaultSMSAppSettings 219

BluetoothTethering 220

Personal Settings 221

DisplaySettings 221

SoundandNotificationSettings 222

SecuritySettings 224

ScreenLockSettings 225

ScreenLock 226

DisabletheScreenLock 230

NavigationKeySetting 230

DateandTimeSettings 231

Language&InputSettings 232

Device Settings 235

LocationSettings 235

StorageSettings 236

BatterySettings 237

AppsSettings 238

MemorySettings 239

UsersSettings 240

ConnecttoPCSettings 242

Backup&Reset 243

Accounts 246

SetUpaNewAccount 246

ManageExistingAccounts 246

System Settings 248

AccessibilitySettings 248

Printing 249

ConnectYourPrintertoYourGoogleAccount 249

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UseCloudPrintonYourPhone 250

SystemUpdates 251

AboutPhone 252

GETTING HELP 255

For Assistance 256

Troubleshooting 256

Specifications 257

BoostAccountInformationandHelp 258

ManageYourAccount 258

Re-Boost 259

CopyrightInformation 259

INDEX 260

Getting Started 1

Getting Started

Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide

anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.

Getting Started Introduction 2

Introduction

Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.

About the User Guide

ThankyouforpurchasingyournewZTEPrestige™2.Thefollowingtopicsexplainhowbesttouse

thisguidetogetthemostoutofyourphone.

Before Using Your Phone

Fromhome,tapApps >Settings >About phone >Legal informationtoreadtheGet

StartedguideandProductSafetyInformationthatweredigitallycompiledinyourphonethoroughly

forproperusage.

Accessibleservicesmaybelimitedbysubscriptioncontractconditions.

Descriptions in the User Guide

Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.

Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby

tappingHome .Someoperationdescriptionsmaybesimplified.

Screenshots and Key Labels

Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key

labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.

Other Notations

Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A

microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."

Getting Started Set Up Your Phone 3

Set Up Your Phone

Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice

thefirsttime.

Parts and Functions

Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.

Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample

imagesonly.

Phone Layout

Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.

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Part Description

Proximity and light sensors Detectshowcloseanobjectistothesurfaceofthescreenandthe

availablelight.Thisistypicallyusedtoautomaticallyadjustscreen

brightnessanddetectwhenyourfaceispressedupagainstthescreen,

suchasduringaphonecall.

Front camera lens Takespicturesandrecordsvideoswhilefacingthescreen,andallows

youtovideoconference.

Earpiece Letsyouhearthecallerandautomatedprompts.

Touchscreen Displaysalltheinformationneededtooperateyourphone,suchasthe

callstatus,theContactslist,andthedateandtime.Alsoprovidesone-

tapaccesstoallofyourfeaturesandapplications.

Volume keys Allowyoutoadjusttheringtoneormediavolumeoradjustthevoice

volumeduringacall.

Getting Started Set Up Your Phone 4

Part Description

Power/Lock key Letsyouturnthephoneonoroff,turnairplanemodeonoroff,turnthe

screenonoroff,orrestartthephone.

Recent Apps key Displaysalistofrecentlyusedapplications.

Home key

Returnsyoutothehomescreen.

Back key Letsyoureturntothepreviousscreen,orcloseadialogbox,options

menu,thenotificationpanel,oronscreenkeyboard.

LED indicator Displaysaphonenotification,chargingstatus,oralert.

Speaker Letsyouhearthedifferentringtonesandsounds.Thespeakeralsolets

youhearthecaller’svoiceinspeakerphonemode.

USB charger/accessory port AllowsyoutoconnectthephonechargerortheUSBcable(included).

Microphone Transmitsyourvoiceforphonecallsorrecordsyourvoiceorambient

soundsforvoicerecordingsandvideos.Themicrophoneontopofthe

phoneisusefulforcancelingambientnoiseduringaphonecall.

Flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthecamerais

focusingandcapturingapictureorvideo.Youcanalsouseitasa

flashlight.

Back camera lens Letsyoutakepicturesandvideos.

3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptionalheadsetfor

convenient,hands-freeconversations.

CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.

Battery Use

Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.

Battery Cautions

Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand

settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix

monthsbeforestoringorleavingunusedforalongperiod.

Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect

safety.

Replacing Battery:Thebatteryisaconsumableitem.Itneedstobereplacedifoperatingtime

shortensnoticeably.Purchaseanewbattery.

Cleaning:Cleansoiledterminalsbetweenbatteryandphonewithaclean,drycottonswab.

Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.

Insert the Battery

Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.

Getting Started Set Up Your Phone 5

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

2. Insertthebattery.

l Alignthecontactsofthebatterywiththecontactsinthephone.

3. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Getting Started Set Up Your Phone 6

Remove the Battery

Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore

removingthebattery.

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

2. Removethebattery.

l Liftupwardgentlyasshown.

Charge the Battery

Followtheseinstructionstochargeyourphone’sbatteryusingeithertheincludedACadapterorvia

aUSBconnectiononyourcomputer.

Getting Started Set Up Your Phone 7

Charge Using the AC Adapter

1. PlugtheUSBconnectorintothecharger/accessoryjackonthebottomofyourphone.

2. PlugtheotherendoftheUSBcableintotheACadapter.

3. PlugtheACadapterintoanelectricaloutlet.

Theindicatorlightilluminateswhenchargingstarts.Fullychargingabatterymaytakeupto

threehours.

4. Aftercharging,disconnectthephonefromthecharger.

l UnplugtheACadapterfromtheoutlet,andremovetheUSBcablefromthephoneandthe

ACadapter.

Charge Using a PC Connection

BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.

Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.

Getting Started Set Up Your Phone 8

1. InsertthesmallendoftheUSBcordintothecharger/accessoryjackonthebottomofyour

phone.

2. InsertthelargeendoftheUSBcordintoanexternalUSBportonyourcomputer.

3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.

nano-SIM Card

Thenano-SIMcardisanICcardcontainingphonenumberandothercustomerinformation.

Handling a nano-SIM Card

Keepthefollowinginmindwhenhandlinganano-SIMcard.

n Youareresponsibleforanydamagecausedbyinsertingthenano-SIMcardinanother-brand

ICcardreader,etc.BoostMobileisnotresponsibleinsuchacase.

n AlwayskeeptheICchipclean.

n Wipecleanwithadry,softcloth.

n Avoidapplyinglabels.Maydamagenano-SIMcard.

n Seeinstructionsincludedwithnano-SIMcardforhandling.

n Thenano-SIMcardisthepropertyofBoostMobile.

n Thenano-SIMcardisreplaceable(atcost)incaseofloss/damage.

n Returnthenano-SIMcardtoBoostMobilewhencancelingsubscription.

n Returnednano-SIMcardsarerecycledforenvironmentalpurposes.

n Notethatnano-SIMcardspecificationsandperformancemaychangewithoutnotice.

n Itisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonnano-SIM

card.BoostMobileisnotresponsiblefordamagesfromstoredinformationthatislost.

Getting Started Set Up Your Phone 9

n Alwaysfollowemergencyprocedurestosuspendserviceifyournano-SIMcardorphone

(nano-SIMcardinserted)islostorstolen.Fordetails,contactCustomerService.

n Alwayspoweroffthephonebeforeinserting/removingthenano-SIMcard.

Insert nano-SIM Card

Followtheseinstructionstoinsertanano-SIMcard.Remembertopoweroffyourphonebefore

insertinganano-SIMcard.

Note:Yourphone’snano-SIMcardispreinstalled.Theseinstructionsareforreferenceonly.

1. Removethebatterycoverandbattery.(SeeRemovetheBattery.)

2. Insertthenano-SIMcard.

l InsertgentlywithgoldICchipfacingdownward.

3. Insertthebatteryandreplacethebatterycover.(SeeInserttheBattery.)

l Alignthecontactsofthebatterywiththecontactsinthephone.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

SD Card

YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It

supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.

SD Card Cautions

Data:InformationstoredonanSDcardcanbecomelostorchangedaccidentlyorasaresultof

damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.BoostMobileis

notresponsiblefordamagesfromdatathatislostorchanged.

Reading/Writing Data:Neverpowerofforremovethebatterywhilereadingorwritingdata.

Battery Level:Alowbatterychargemaypreventreading/writingtoanSDcard.

Getting Started Set Up Your Phone 10

Handling SD Card:Use/storeSDcardsawayfromthereachofinfants.Maycausechokingif

swallowed.

Insert an SD Card

FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff

beforeinsertingorremovinganSDcard.

1. Removethebatterycoverandbattery.(SeeRemovetheBattery.)

2. InsertSDcard.

l InsertSDcardallthewaygentlywithoutbendingandwithterminalsfacingdown.

l InsertonlySDcards.

3. Insertthebatteryandreplacethebatterycover.(SeeInserttheBattery.)

l Alignthecontactsofthebatterywiththecontactsinthephone.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Unmount an SD Card

AlwaysunmountanSDcardbeforeremovingitfromyourphone.

Getting Started Set Up Your Phone 11

1.

Fromhome,tapApps >Settings .

2. TapStorage.

3.

TapUnmount nexttothenameofyourSDcard.

 

ThetextbelowyourSDcardnamechangesfromitsspaceusagetoEjected.Thecardisnow

unmounted.

Remove an SD Card

FollowtheseinstructionstoremoveanSDcard.AlwaysunmounttheSDcardorpowerthephone

offbeforeremovinganSDcard.

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